Delhi Transport Corporation [DTC] Complaints & Reviews

Respected Sir/Madam,

I am resident of Virender Nagar Janakpuri New Delhi and I would like to bring to your kind attention the difficulties my wife is facing because of some drivers of cluster buses not stopping the bus at the bus stop. My wife is working in Mayur Vihar and she has to board the early metro from Tilak Nagar but because the bus does not stop she gets late to reach the workplace. Kindly take a note of this issue and do the needful at the earliest.

Regards,

I Was waiting for 927E karampura terminal at ghevra crossing at arount 6:30 am the railway crossing was closed as far as I know the ghevra crossing is a bus stand every bus stops there. The bus was already waiting there since the fatak was closed. He was chit chatting with the female marshal inside. I told him to open the door. He did not open the door and said I am too busy to open the door. And continued chit chatting with the female Marshall.
I found this as highly disgusting behaviour of both. The bus number is DL1PC 5565.
The time was 6:30 am date 25 nov 2022.
Just because they have the job that doesn't give them any right to abuse their position. They are driving the bus for public. We can't take this behavior. He, who doesn't know how to respect his job, does not deserve his job.
I sincerely request to take a serious action against him. At least he should be given a proper training on what exactly his job and he is not out there for chitchatting. It is not his private bus.

This is to bring to your kind attention that there is no visible signboard for the bus stand opposite the MCD School, D-Block Janakpuri. This is supposed to be the signboard for the buses plying on route no. 711A and RL-79 and so on to stop the bus for the convenience of the passengers traveling by this route number buses.
This is very frustrating, especially in the morning when the bus drivers fail to see the sign board and do not stop at the bus stop. Hence it gets very difficult to reach the workplace on time.
Kindly take note of this and PLEASE INSTALL A NEW VISIBLE SIGN BOARD INDICATION FOR BUSES TO STOP AT THE BUS STAND OPPOSITE THE MCD SCHOOL, D-BLOCK JANAKPURI.

I am a student of Atma Ram sanatan dharm college new Delhi. I was traveling from kapashera border to dhaula Kuan via 729 route bus towards my college at 1:30 pm afternoon on 24 November 2022 today. The bus had very few passengers. My wallet and my student bus pass was in my bag. After when I reached my college I noticed my bags zip was open. I neglected that and went to my class. After 1 hour i found out that my wallet and bus pass is missing.
I don't know if it is stolen or just misplaced but as my bags zip was open it means it was stolen.
Plz reach out to me if DTC bus officials found any wallet and a buss pass. My name is JAGDISH KUMAR, I'm a first year student of Atma Ram sanatan dharm college of electronics physical science. My mobile number is [protected].

Respected Sir/Madam,

This is for your kind information that on dated 24 November 2022 at 8:30 AM at C-1 Janakpuri New Delhi the DTC bus driver drove the bus before the passengers even boarding it. I was travelling with my mother and aunt and both are having problem in their legs. The DTC driver drove the bus before my aunt and mother could board the bus. As a result my aunt missed the bus. Kindly take note of this and do the needful at the earliest.

DTC BUS NO. DL1P 1239

Regards,

Dear sir,
The buses is not following the rules as it requires to stop at the destination but the driver is stopping it as per his convience at the starting point from where the buses headed to the opposite of badarpur.
As that bus stand is not at the main road and even not the destination stand makes it unsafe in the evening as well as breaching the guidelines.
So this practice of the current driver even after requesting by all of the passenger is not appropriate.

Please do the needful

Need to be maintenance of all DTC Buses on regular time to time because they have run very slowly & on the time of any type flyover it's much slower than the bicycle. Give the training to Drivers, don't use the mobile phones when your driving Because Today the driver of Bus No is DL1PC7562 push the break very forcefully & one aged lady is injured & another girl is drop from the bus gate also.

Dear Sir,
This is for your kind information that on dated[protected] at 9:20 AM at Mahadev chowk near shahbad dairy Rohini, the DTC bus driver hits my bike and biker fall down. When I asked him about wrong turning he started shouting and refuses apology.
After that some peoples at red light help me to move bikes.
DTC BUS NO. DL1P C8817
I submitted images of bus driver and bus number for needful action against bus driver.
Thanks

Respected sir,

I am a student of Delhi govt. School and use DTC bus to go to school but some drivers are intentionally careless. Driver of route number 907 DL 1PD 5153 is not stopping bus at Gandhi vihar bus stop continuously. I am watching this scenario since 2-3 days. Due to this i am reaching school late and punished. I demand strict action against the bus driver. Also, please reschedule the time table of bus to 7:25 at Gandhi vihar.

Thanking you
Nitesh...

Hello

Bought a ticket from Uttam Nagar A1 Janakapuri to ManglaPuri Terminal but Bus end before 200-300 Meter from Terminal and its not the 1st time incident its happen almost on every day.

Please find below ticket details and take appropriate action to resolve it.

Bus Name:- DL1PD 5261
Date:- 18/11/2022 09:32:02
Route No:- 741 Duty/Seq: 741/14
Org:- Uttam Nagar A1 Janakpuri
Dst:- Mangla puri Terminal
Ticket#[protected]

Rgds
Passenger

Hello,

Yesterday i.e. 15/11/22 i was crossing Jhandewalan Circle which always have huge rush around 8:30 pm along the circle. Bus no DL1PC8510 was passing over my car on the left side and I was just standing, not even moving in the traffic. When he realised that he almost damaged my car, he stopped and said ‘sorry bhai thoda udhar lelo’ and run faster like i can’t even get out of my car because of huge traffic crossing by both sides. But somehow i managed to taken photo of bus number. I want you to take strict action against this bus and the driver who was driving at that time and also i want claim on my damaged car which happen due to this unprofessional Rash driving in the public just to cross them like there is going a race.

Hello,

Yesterday i.e. 15/11/22 i was crossing Jhandewalan Circle which always have huge rush around 8:30 pm along the circle. Bus no DL1PC8510 was passing over my car on the left side and I was just standing, not even moving in the traffic. When he realised that he almost damaged my car, he stopped and said ‘sorry bhai thoda udhr lelo’ and run faster like i can’t even get out of car because of huge traffic crossing by both sides. But somehow i managed to taken photo of bus number. I want you to take strict action against this bus and the driver who was driving at that time and also i want claim on my damaged car which happen due to this unprofessional Rash driving over the public just to cross them like there is going a race.

My contact no is [protected]
Shivani Saxena

Kindly call me asap

Sir,
The DTC bus drivers of route no 971. Doesn't Stop the bus at stop in daytime.
Even when we show hand and tell them to stop the bus

Bus route 158 ( Azadpur to ghogha village)
Bus timing from Azadpur = 1:40
Bus number = DLIPD5422
बस समय पर नही आती बस को समय से पहले ही ले जाते हैं। बस का जीपीएस बंद कर देते हैं। बस को आजादपुर टर्मिनल के अंदर से नही ले जाते। और बाहर से भी बोर्ड बनाकर नही ले जाते ना ही किसी सवारी को बिठाते हैं। बस को अगर कभी अन्दर से ले जाते है तो तब भी सवारी को नही बिठाते गेट बंद करके स्पीड से बस ले जाते हैं। ना ही बस को किसी ओर स्टॉप पर रोकते हैं। मेरी आपसे विनती है कि ड्राईवर को स्ट्रिक्टली वार्निंग दी जाए या बस ड्राईवर को बदला जाए।

I booked a ticket from Chartered Bus booking office Sagar, M.P on 29 October 2022 for Bhopal for the Bus scheduled on 30th October 2022, 2:30Pm.

I payed 400 Rupees for the ticket and while getting the ticket even asked the official if they are sure that the bus wont be canceled since there has been stances of bus cancelation earlier. I specifically told him that I have a flight from Bhopal which is scheduled at 8 Pm in the evening. He said no it wont be and provided me with the ticket.

I reached on the given time and date and waited for the bus till 2:40Pm, there was no sign of bus so I went to the ticket office to confirm about the bus. To my surprise the same booking official stated that the bus is cancelled and wont be going at the same time.

There were around 10 people waiting for the same bus who had no information of the bus cancelation.

When inquired about the reason of cancelation the booking official rudely stated that bus has some Ac issues and cannot be taken ahead.

This is to again state that Chartered Bus is a big name and they didn't have any other us to accommodate their passengers neither did they pay heed to the requests. This incident has happened nearly 4 times with me but I always has a buffer to not to pursue the complaint against them.

Because of their unethical practice, I almost missed my flight and had to pay Rs 8000 extra to get another vehicle to drop me till Bhopal.

Sir apse nivedan hai 07/11/2022 es month ki salary abhi tak nahi mile .. ghar kharch chalana bhi muskil hai badti mehngai k karan or es salary naa Milne k karan rashan bhi nhi liya 15 Tarik hone ko aai hai kripya salary clear Kara dete to badi mehrbani ho jati sir . 🙏🙏🙏🙁🙁🙁...

Sir hamari colony main bahut jyada awara dogs hai jo har roj kisi na kisi bache ki peeche pad jate hai

Respected sir
I am a senior citizen, Narayan Haldar resides in Delhi at Bhajanpura, Dayalpur. Today, i am travelling in DTC bus No. IP6190, when i reached my destination at Lal Quila stop, i ask to driver that bring down me on red light, because a one staff member of DTC also bring down there, but bus driver misbehave me badly and will try to beat me and bus driver easily bring down the staff member without any problem or arguing him.If you want to check Bus camera's, you can check.I just want to take strict action against him, as soon as possible.

Yours faithfully
Narayan Haldar
(a senior citizen)
Mobile number[protected]

One sunday, I was travelling to Noida from Dilshad Garden in Bus No. 33. The driver was driving very fastly and pressing brakes instantly and in a harsh way which resulted in frequent to and fro motion of the passengers and many of them also banged their head against the seat. I kindly request you to take action against the bus driver. The bus no. is DL1PC3168

I applied for the dtc bus pass on nov 12 and canceled.
i didnt get refund.
kindly resolve this asap...