Delhi Transport Corporation [DTC] Complaints & Reviews

I was travelling in Bus Number DL-1P C-6822 enroute to Shahdara and the bus conductor was very rude to me while giving ticket. He screamed and said I have to ask for ticket even though I asked at first and he was busy looking outside the window and ignoring what anyone is saying. Even the passengers sitting next to him said be polite and he was prudent on he being right. This happened on 15-December-2022 in GTSPL.

The bus driver closed the Doors of the bus intentionally when I was about to enter into the bus...so please take a strict action towards the driver of the bus

793 earlier it was from H3 vikaspuri to Delhi Secretariat but now some of its fares has been halfed till Dhaula Kuan that is quite a big issue.
We don't find buses from Secretariat to H3 as before..
And its service gap is also extended
Quite a big issue and a big problem...

This incident is of today morning when i was traveling in dtc bus route 392 from noida to AIIMS i was at sector 19B stop .One aged uncle whose age was around 70 and he was very weak. So after waiting for more than 20 minutes bus cane ther and driver stopped bus 5-6 meter far from us...Uncle was not able to walk fast to take bus because he has a big bag with him so when i saw him i just go back to help him take the bus and carry his bus but in that meantime driver just started to move the bus...i shouted loud at driver to please stop the bus so he just reply me in angry manner that ..terko chdna h to chd ..and you so called marshel was just smiling.
And he just moved the bus and gone.
Time - approx 9.25
Bus route 392(Towards Dhaula kuan)
Bus no. - DL1PC 9964
Date[protected]
My email id - [protected]@gmail.com

Dear sir/mam

Payment not refund in my account.but application present status showing. Application payment has been refunded.
please resolve as soon as possible..

हेलो सर, मेरा नाम विपिन कुमार है। और मैं एक दिल्ली का निवासी और एक स्टूडेंट भी हु मै करीब पिछले 5-6 years से दिल्ली मे यात्रा कर रहा हु और मैं प्रतिदिन का रूट हसनपुर गांव से जीटीबी नगर के लिए, आज जब मैं कश्मीरी गेट से बस पकड़ा जीटीबी नगर के लिए तब कुछ ज्यादा भीड़ होने के कारण से मेरा टिकट कही गिर गया भीड़ की वजह और और टिकट चेकर आए बस में टिकट चेक करने तो मैं valid टिकट दिखाने मे असमर्थ रहा, करेंट बस की टिकट होने के बजाय मेरे पास पहले कुछ बसेस की टिकट निकली So मैने बोला सर मेरे पास टिकट नहीं है अगर आप कहेंगे तो मैं दूसरी टिकट ले लेता हु फिर उन्हों खा नही आपको 200 की पर्ची कटवानी पड़ेगी मैने रिक्वेस्ट किया लेकिन वो नहीं माने फिर उन्होंने मुझेसे बोला " TU KYA TERA BAAP BHI TICKET KTAAYEGA AUR TERA FOOFA TICKET KAAT KE RAHENGE " फिर मैंने उनसे बोला आप गलत भाषा का प्रयोग नही कर सकते हैं" तो उन्होंने मेरा कॉलर पकड़ कर धक्का मारा और 5-6 जोर जोर से slap मारे So kripya krke jaldi se jldi कारवाई कीजिए otherwise मुझे आगे की कारवाही करनी पड़ेगी Thanks।।

Sir,
There is no fixed schedule of Bus No. 500 from Saket Terminal. At times, many buses are running along together on this route and most of the times there are no buses at all. Further, if we have a fixed schedule, it will benefit both passengers and DTC as passengers can rely on DTC buses to reach their destination on time and buses will get more passengers. Kindly get the buses to run according to a schedule.
Thanking You,
Aman Abhishek,
Ministry of Mines
Mobile No. [protected]

Bus no DL-1PD 5915
BUS Route 973 Harsh Vihar

Dear sir,

I was just asked for Route to drive as this bus will be go shastri park or not then driver used this type of word ( Jaa beth jaa free me beth ne wale bus late ho rhi hai jada mat bol ek thapad me mut nikal duga ja karde complaint mera koi kuch nahi kar skta etc.) So please take action ..

I was travelling near Janakpuri and a driver hit my car and didn't stop. The car suffered through scratches and we, the passengers, had mental trauma from the same. The bus no is DL1PD6142

Bus is not coming on time especially during evening... It makes us wait for atleast more than 30 mins..today also bus didn't came within 1 hour & due to which it is very Difficult to reach on time to our destination... Please resolve this... Improve the bus services..

I would like to say that Delhi government has done a very good job while providing free services to women & an easy way of travelling from one place to another. But as I have seen from a very long time that the buses are not coming on time. Sometimes I have to wait for more than half and hour till one hour, not only me, but the people around me or the ones who are on the stand also says the same. I would highly request from Delhi government to actually improve this service.. & due to lack on time the bus also contain extreme level of people where we won't be able to stand properly as well... I would love to see a good response from your side very soon.

I have ordered DTC monthly bus pass of non AC buss order I'd[protected] on 29 November 2022 and valid from 01 December 2022 and payment was successful done but didn't receiveed the pass yet now not any message or Gmail and tracks application status It was showing that payment is under clearing now tell me what I do

Hello Sir, ma'am

DL1PD5169 Every day a person named Mohit sits in the bus in which I have complained, when he told that I have a complaint, then that person has abused me as mother and sister and has spoken in such a dirty language and I have witnessed this. It is also that what and how this person named Mohit has said and has said, do whatever you want, if this is the condition of the dtc bus, then it is better to get the bullock cart to drive, if this is the condition of the staff, then what will we do dtc enough Say whatever you want to the driver and staff about this guy named Mohit, or do something, if nothing happens to you, then I will f.i.r. What and how have they spoken together.

Sir, Ma'am

Cluster bus no. 03 Even before this I had complained about this driver that this driver occupies three seats in front just to make a girl sit and most of Let's talk in Gandi language, if this is the condition of dtc bus, then everyone keep making your family members sit, we all will walk on the road, this driver does not stop at any bus stand and makes the girl sit and drives the bus in a dirty way Yes.

I request you to remove such driver or else take some action.

Sachin kumar
Date : 28 Nov 2022
Bus No. DL1PD5169

There are womens who are asking seats that are not reserved for ladies, if not given they abuse men ...sometimes they just slap him or push him ..marshal too did not help the male passenger instead, marshall deboard the male passenger on next stop and abuse him

Respected Sir/Madam,

I am resident of Virender Nagar Janakpuri New Delhi and I would like to bring to your kind attention the difficulties my wife is facing because of some drivers of cluster buses not stopping the bus at the bus stop. My wife is working in Mayur Vihar and she has to board the early metro from Tilak Nagar but because the bus does not stop she gets late to reach the workplace. Kindly take a note of this issue and do the needful at the earliest.

Regards,

I Was waiting for 927E karampura terminal at ghevra crossing at arount 6:30 am the railway crossing was closed as far as I know the ghevra crossing is a bus stand every bus stops there. The bus was already waiting there since the fatak was closed. He was chit chatting with the female marshal inside. I told him to open the door. He did not open the door and said I am too busy to open the door. And continued chit chatting with the female Marshall.
I found this as highly disgusting behaviour of both. The bus number is DL1PC 5565.
The time was 6:30 am date 25 nov 2022.
Just because they have the job that doesn't give them any right to abuse their position. They are driving the bus for public. We can't take this behavior. He, who doesn't know how to respect his job, does not deserve his job.
I sincerely request to take a serious action against him. At least he should be given a proper training on what exactly his job and he is not out there for chitchatting. It is not his private bus.

This is to bring to your kind attention that there is no visible signboard for the bus stand opposite the MCD School, D-Block Janakpuri. This is supposed to be the signboard for the buses plying on route no. 711A and RL-79 and so on to stop the bus for the convenience of the passengers traveling by this route number buses.
This is very frustrating, especially in the morning when the bus drivers fail to see the sign board and do not stop at the bus stop. Hence it gets very difficult to reach the workplace on time.
Kindly take note of this and PLEASE INSTALL A NEW VISIBLE SIGN BOARD INDICATION FOR BUSES TO STOP AT THE BUS STAND OPPOSITE THE MCD SCHOOL, D-BLOCK JANAKPURI.

I am a student of Atma Ram sanatan dharm college new Delhi. I was traveling from kapashera border to dhaula Kuan via 729 route bus towards my college at 1:30 pm afternoon on 24 November 2022 today. The bus had very few passengers. My wallet and my student bus pass was in my bag. After when I reached my college I noticed my bags zip was open. I neglected that and went to my class. After 1 hour i found out that my wallet and bus pass is missing.
I don't know if it is stolen or just misplaced but as my bags zip was open it means it was stolen.
Plz reach out to me if DTC bus officials found any wallet and a buss pass. My name is JAGDISH KUMAR, I'm a first year student of Atma Ram sanatan dharm college of electronics physical science. My mobile number is [protected].

Respected Sir/Madam,

This is for your kind information that on dated 24 November 2022 at 8:30 AM at C-1 Janakpuri New Delhi the DTC bus driver drove the bus before the passengers even boarding it. I was travelling with my mother and aunt and both are having problem in their legs. The DTC driver drove the bus before my aunt and mother could board the bus. As a result my aunt missed the bus. Kindly take note of this and do the needful at the earliest.

DTC BUS NO. DL1P 1239

Regards,