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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Dec 19, 2025
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Delhi Transport Corporation [DTC] reviews & complaints page 38

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M
Minakshispeaks
from New Delhi, Delhi
Jul 13, 2022
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Address: Delhi Transport Corporation (DTC)

Hello Team,

Today[protected], about 9:20 AM we were travelling from Uttam Nagar to Nawada, We were sitting and talking about something related to workplace, Conductor started arguing first me because I had my head on his shoulder, he touched him arrogantly and also used to put his hand on his neck and chest, and uses very cheep language like " Kamre me le ja", " Park me le ja" type of. We aren't expecting such kind of things, we travel daily via this route but no one except this conductor offended us in a such a way no one did, we had a bad experience for the first time. And the only thing I want he should realize what he did and apologize for what he did to us, for what he said to us.
This is serious please take this on a serious note.
here is the bus no. DL1PD5229.
Hope so, You'll do this needful.
Thank You
Minakshi Mishra
Jul 13, 2022
Complaint marked as Resolved 
could you please take some serious action on this why did he tried to hit us and how he could use abusive language to us and he has no rights to threaten us in such a way.
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How could you say this, issue is not resolved yet.
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    Poojachaurasiya185
    from Delhi, Delhi
    Jul 12, 2022
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    I'm complaining about the Driver conductor and martial of the bus..
    Route no.:33
    Bus no.: DL 1PC 7193
    They don't have manners how to talk with ladies and the seniors...
    Also they told us that the bus will go after 20 minutes.. and when we go near the stand... They take the bus away without letting the passengers sit in the bus...
    Also the martial of the bus... Who are there for the safety of the ladies... They themselves misbehave with us.. and tease the ladies...
    So I hope you try to solve this problem as soon as possible...
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      A
      Ansari10
      from Delhi, Delhi
      Jul 12, 2022
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      मैं कॉलेज की छात्रा हूं और मैं सेक्टर 40 नोएडा छलेरा बस स्टैंड पर 5 बजे से खड़ी हुई थी जिस दौरान 5 बसें (33 नंबर की) मेरे सामने से निकल गई जिसमें से एक भी चालक ने गाड़ी रोकने का प्रयास नहीं किया और हमें परेशान होना पड़ा।

      जिसमें मैं ने आखिरी बस का नम्बर नोट किया जो कि इस प्रकार है ( DL1PC 7193 )
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        S
        SIyadav
        from Delhi, Delhi
        Jul 11, 2022
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        Dear Sir,
        I book DTC General AC bus E - pass for all routes in delhi dated - 11/07/2022, I fill the all details and generate Order Number[protected] after that payment deduct and E pass are not clear at last time cancel the website.
        Payment Deduct and E Pass are Not Clear. Details are Given Below
        Order Number[protected]
        Transaction ID[protected]
        Amount - 1000/-
        Dated - 11/07/2022
        +2 photos
        Jul 11, 2022
        Complaint marked as Resolved 
        how can you clear the green tick, my complaint are not resolved at this time
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        Slyadav
        what resolve your problem ?
        same mere saath bhi hua yhi
        Reply
        No received any application I'd to track my bus pass but amount debited from my account

        Payment Deducted But Pads are Not Clear - Comment #4027140 - Image #0
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          R
          rahulsaxena@123
          Jul 11, 2022
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          Address: F24 123 sec 7 Rohini Delhi

          Dear Sir, I Have Summated The Bus Pass Fees Rs 200 . On
          05/07/2022,

          My Buss Pass Is Not Received Till Date .

          I Am A Student, What Should I Do .

          Application Id Is :[protected]
          Rohit Saxena

          [protected]
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            G
            Gauravksingh
            Jul 11, 2022
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            I had applied for dtc e-pass online on 6th july and they say you will get your e pass within a day but today is 11th july and I didn't get my bus pass yet. Me and my many friends already made payment through dtc website but not get any bus pass link yet. My pass already activated from 8th July. I am applying for student all route ac/non-ac.
            Now I have to pay for travel through dtc but if I can get my bus pass I don't have to pay. Please resolve this issue ASAP. It's already late.
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              S
              Sharma9021
              Jul 10, 2022
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              Dear Sir/Madam...I have applied for Epass twice but didn't get any confirmation message or any application no..my account is debited by rs 2000..my upi ref no is..[protected] and other one is[protected]..please refund my money..
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              Made the payment for the student bus pass but didn't get any response or confirmation message.
              UPI ref no.[protected]

              Made payment but didn't get E pass - Comment #4028496 - Image #0
              Made payment but didn't get E pass - Comment #4028496 - Image #1
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                S
                suraj singh chilwal
                from delhi, Delhi
                Jul 9, 2022
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                Website: dtcpass.delhi.gov.in

                I have applied for srtudent special bus pass on 3rd july (e-bus pass)and its not sent to me till now and they are not picking up the calls and replying the emails
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                  S
                  Shauryapratapsingh
                  from Delhi, Delhi
                  Jul 9, 2022
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                  Address: Nahafgarh, Goyla Dairy, Dwarka, New Delhi

                  When i have to get off the DTC bus, Driver keeps driving in slow speed at stop and says jump and go. And doesnt stop properly.

                  When bus come at stand, still it doesn't stop, especially when there is 1 or 2 person. We have to run and pull myself into bus. It may be dangerous, i may fall down back or it may leg cramp or any wound etc.

                  So stop bus properly and then let them come safely either 1 person only or more.
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                    S
                    saurabh tipss
                    Jul 9, 2022
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                    Address: 4/3 Indira Vikas colony

                    My transaction I'd is T2207061822017632506605 my payment is done yesterday but not receive any mail or message regarding my student e pass apply for two month
                    Please check this an solve soon🙏
                    Mobile no [protected]
                    Name- saurabh Chaurasia
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                      R
                      rithu dinesh
                      Jul 9, 2022
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                      859 bus route shivaji stadium . I was refused entry into the bus at karol bagh. Even after letting a male into it.
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                        P
                        prajapatishewta560
                        from Delhi, Delhi
                        Jul 8, 2022
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                        It's a humble request from you that I am travelling from the bus route no. 316 from Jheel to Karampura at 8:18 AM from the past 2 months due to changes in timings from the last 2 weeks our bus driver has changed. This new driver has behavioural issues. He took the female passengers phone number and sent them messages & did the call.
                        Yesterday I got to know that he is trying to take my number from the other passenger as well.
                        I am making a complaint against the present driver. I don't feel safe around him. It's a request please change the driver and if you give the older driver his timings it will be great for us.
                        Jul 08, 2022
                        Updated by prajapatishewta560                         I am a passenger who was travelling with bus number route 316 from Jheel Khuranja to Karampura timings of the bus is 8:18 AM in the morning Bus number is DL1PD5885.

                        From the past 1or 2 week there has been a change in timings and as passengers we are suffering. The driver does not follow the instructions to stop the bus without any bus stop present at the place. Even though he drives slowly because of that I have been late to my office since then.

                        His behaviour is not even good. He talked to female passengers during his drive and others are suffering because of this.

                        It is a humble request from you that the driver named Mr. Mohit who came 2 week earlier gives back his timings of the morning at 8:18 AM because of him I always reached office on time without any delay.
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                          taruna rajpal
                          Jul 8, 2022
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                          Bus no. DL1PD2781 route no. 73
                          Didn't stop at stand lig flats rather stopped a few metres ahead at around 9:05 am today so passengers had to run to catch it but the bus driver began driving soon after even when passengers were still boarding the bus and some passengers weren't able to board. Please resolve.
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                            S
                            Sunnykashyap057
                            from Delhi, Delhi
                            Jul 8, 2022
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                            I have made the payment to DTC on 05 july, 2022 for DTC e bus pass. Amount was deducted and today is 08 july 2022 and i have not received e bus pass. E bus pass generally gets delivered the next you apply the pass, but i mentioned i didn't received yet. I have made payment through paytm. I have tried contacting to all the numbers of DTC website for help and support. Either the numbers are switched off or no one is picking up the call. I want refund. I have attached all the payment details.
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                              Shivam7372782293
                              from New Delhi, Delhi
                              Jul 8, 2022
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                              The bus driver did nt stop bus at bus stop
                              And the next bus driver use abusive language
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                                A
                                Anurag.design
                                from Delhi, Delhi
                                Jul 7, 2022
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                                During 6:50 to 7:20 am at Laxmi nagar, there is no 473 bus going towards Anand vihar ISBT. However after 7:20 am many 473 buses are coming together. Due to which we are facing problem. Kindly put a check on bus schedule.
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                                  Sahilpvt105
                                  from Delhi, Delhi
                                  Jul 6, 2022
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                                  Address: Cannaught place

                                  Mujhe jis bus me jana tha us bus ke conductor ne mujhe us bus me jane nhi dia
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                                    sonus4c
                                    from New Delhi, Delhi
                                    Jul 6, 2022
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                                    I have applied for e bus pass they have to issue bus pass in 24 hours but 3days passed my application not proceed ahead they are not taking any action in call and email they are not responding this is very bad thing for citizens my application no.[protected] pls resolve my issue this thing happens to many people they are not working properly
                                    +1 photos
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                                    i am having the same roblem i have made a 3month student special ac/non-ac bus pass on 3rd of july 2022 and they have not sent me the link till now whenever i check my application status it says it has been sent for verification and they do not pick calls everytime the no. is busy and they do not reply the emails too
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                                      Sahani@9651
                                      from Delhi, Delhi
                                      Jul 6, 2022
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                                      Sir i had applied online pass and paid also but no mail or message came can you solve my problem
                                      Application no[protected]
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                                        sangeetatomarcomplaints.in
                                        Jul 6, 2022
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                                        Address: new delhi

                                        I was waiting on Punjabi Bagh Bus Stop for the Bus. A bus route no.804 (going to kapashera border ) I daily travel by bus, yesterday when I supposed to board the bus, suddenly the driver has start the bus without seeing that someone is still boarding the bus

                                        when I told he he was shouting on me and he got me off the bus

                                        really bad service
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