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Delhi Transport Corporation [DTC] Complaints & Reviews

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Last updated Apr 24, 2024
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Delhi Transport Corporation [DTC] reviews & complaints page 38

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A
adityakumar1
from New Delhi, Delhi
Jul 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

E-pass refund is not received

Dir Sir or Madam,

This letter serves as a formal request for a full refund of my payment which I paid while applying for student bus pass But it's get rejected. I applied for on the 07June 2022 and its rejected after 2 days.
According to your term/condition the refund will be credited in consumer account under the 15 working days But it's 24th day. Till now didn't get any refund.
It is my request to check the...
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V
Vishal kumar Narayan
Jul 5, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
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801 bus no is not picking up passenger from Puspanjali G Block

Address:Jawahar camp Kirti Nagar, Near Hanuman Mandir, Near Hanuman Mandir

My father is daily wage worker and he have to travel through bus to reach his working site . But from where he have to get his bus to back to home the bus no 801 is not taking passenger from Puspanjali G Block.
He have to take auto from Puspanjali G Block to reach back to home and he have to pay 200Rs to autowala but his daily wage income is only 400Rs .He is paying 50% of his daily wage....
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I am a student in Delhi govt. School went Kashmere gate bus pass department near G.G.H.S Indraprastha University today i.e. 4 July 2022 for renewing bus pass.Literally, i stand there in line almost 2 hours. There was 20-25 people in line but those employees are not working properly. Even they can't run keyboard properly. There typing speed is very slow. At 4pm about 5 people's are left in the line where I was at 3rd position. Those employees...
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A
Akritisingh22
from Delhi, Delhi
Jul 4, 2022
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540 bus service complaint

Address:Tughlakabad extension

The bus service of 540 route from tara apartment to kendriya terminal is not satisfactory. Passengers have to wait for a long time and staff (drivers and conductors) donot behave properly with the public. They park the buses near tara apartment bus stand and even after seeing that many people are waiting for the bus to start, they refuses to go. Due to which people are getting late for their offices and wastage of time is there. People have...
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A
aparnaarneja
from Delhi, Delhi
Jul 3, 2022
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Driving license not reissued

Hi.
I am Aparna Dhawan and post my marriage had my name chaged to Aparna Arneja. For this I submitted my application online to sarathi.parivahan.gov.in.

My application number is [protected] and DOB is 22 Apr 1993 it was submitted as of 23 march and till this date i have not received my license and its still pending. I have reached out to them on email and they keep ignoring it without reply.

Please could...
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S
suraj Basor
Jul 3, 2022
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Not open the buss door

Address:Mudela electric Dtc bus
Website:Google

Bus number 2246 route 923 bus time 9:55 am in Najafgarh terminal without get passenger drive the bus.. and also without bus time drive the bus with out passenger......
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5
5956 - Vikash Kumar
Jul 2, 2022
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Street dogs becoming dangerous

I Vikash kumar minocha a residence of sector 30, faridabad, haryana. I want to bring to your keen notice that the street dogs in our society have created a panic. There are n number of street dogs in our society that to they are unbearable. They bite people with no reason and chase them. They have created a terror in my society, they are expanding day by day and if this continues there will be more dogs than people in our society. They bark...
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A
AnshikaSing
from New delhi, Delhi
Jul 2, 2022
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Very less bus service at the route of mehrauli to manglapuri via mahipalpur

Address:Dabri Extension

Would like to bring to your notice that on the route fr mehrauli to manglapuri via mahipalpur and vice versa very less services of buses are there. Only 715 and 947 bus is available and that too have very less number of services. Also the AC buses with same number are even lesser (1 or 2). Will be grateful if this complaint can be resolved.

Thanking you in advance...
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B
Boss4110
Jul 2, 2022
Jul 20, 2022
This thread was updated on Jul 20, 2022
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I'm complaining about delay in bus pass delivery

Sir i didn't got my bus pass after submission of form 4 days.
Form submission date 27 august 2022...
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G
goswami189
from Najafgarh, Delhi
Jul 1, 2022
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Driver Rude Behaviour and Not opening the bus gate for my Wife and 4 year daughter

Date of the incident: 1st July 2022
Bus No.: 9907
Bus Route No. 539 (Going to Kamrudin Nagar)
When I had gone to drop my wife and 4 year old daughter at the bus stand then the bus number 539 arrived and she starts boarding from the front gate then the guard tells to board from the back door then my wife and daughter went back door and the driver does not open the back door and drives the bus forward, so we thought that...
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V
Vished
Jul 1, 2022
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Bus driver not stopping at designated stop

The bus route no. 988. Vehicle last four digits - 4531.

Around 5:15pm on 1st July, passed by the Karol Bagh terminal stop without stopping even after signalling by hand.
Moreover the driver was talking on mobile when driving and completely put people's lives standing at the stop in danger as they had to chase the bus in the middle on the busy road. This kind of behaviour from driver is very frequent but in this particular...
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T
Tukku Yadav
Jul 1, 2022
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Complaint Regarding the services of DTC Bus No. 544

Dear Sir
The services of Bus no. 544 is quite infrequent and If you talk about the passenger the list is nowhere ending. Getting a seat in 544 is a golden opportunity which only few people get even someone don't get a place to stand in the bus.It never runs according to timetable, People have to wait for atleast 1 hour to board on the bus and the route through which it passes has very high no. of passengers. As the covid cases are...
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S
Suraj कुमार
Jun 30, 2022
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Bus not stop the bus stand

Dtc bus not stop the bus stand...
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P
Priya singh Rathore
Jun 29, 2022
Oct 1, 2022
This thread was updated on Oct 1, 2022
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Seat reserved for women

Sir,

This is regarding seat reservation for ladies in DTC buses. .

The rule says that the seat has to be vacated by any male passenger sitting in the seat reserved for ladies when there are any women passengers who ask for the same. But this does not happen at all. I travelled (567)from mayapuri to saferderjung and whenever I ask male passengers to vacate the seat, their usual reply is that, there is no reservation...
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R
rakhi.order158
Jun 29, 2022
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Driver don't stop bus at bus stop

DTC bus driver with bus number DL1PD 4857 didn't stopped bus at bus stop - Dashrathpuri @ 12.28 pm, 29 Jun 2022.
He daily don't stop the bus at this bus stop...
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S
Shweta rajvansh
Jun 28, 2022
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Bus did not stop at bus stop

Address:Bawana to Uttam Nagar

This bus man didn't stop the bus and my stop was to get down sultanpuri but it didn't stop the bus and took y block and was abusing me bus number DLIPC8121...
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B
bk3425
from New Delhi, Delhi
Jun 28, 2022
Sep 16, 2023
This thread was updated on Sep 16, 2023
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Refund of online pass

I have applied for students bus pass online on 8th June and I has been rejected by dtc and they said that money will be refunded in 15 days .now on 28 th June I have not got my money refunded in my account and on dtc application status it is showing that the refund has been given but I have not got my money back yet till date...
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B
Beena Dass
Jun 27, 2022
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For a route change

Address:Vasant vihar

Bus no 0201 in route of vasant vihar the driver drive a bus by route change he laft 3bus stop and says bus can't be go from there route it's such problem for a passanger who waiting for bus in that route...
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N
nparash21
Jun 27, 2022
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Rash driving by bus 720

Please note DTC green bus DL 1PC 0958 was doing rash driving near C4E janakpuri around 7.50am today I.e. 27th June 2022. Jumped the red light in speed and did not even stop at the bus stand. Request for strict action against the driver. He was even talking to someone in bus while doing all this. Very casual approach. It puts risk at lives of others....
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R
Rahul Yadaw
Jun 25, 2022
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I m complaining about AC bus started in lunch time

Address:Lado sarai crossing

I m complaining against AC bus which is started in lunch time in lado sarai crossing bus stand bus number 604 at this place Many buses stand and bus driver start bus on AC in lunch time when no one pasenger seated in bus due to on AC this place have more hit and hot public not can sit on the stand because of these buses...
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