Delhi Transport Corporation [DTC] Complaints & Reviews

Address: F24 123 sec 7 Rohini Delhi

Dear Sir, I Have Summated The Bus Pass Fees Rs 200 . On
05/07/2022,

My Buss Pass Is Not Received Till Date .

I Am A Student, What Should I Do .

Application Id Is :[protected]
Rohit Saxena

[protected]

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I had applied for dtc e-pass online on 6th july and they say you will get your e pass within a day but today is 11th july and I didn't get my bus pass yet. Me and my many friends already made payment through dtc website but not get any bus pass link yet. My pass already activated from 8th July. I am applying for student all route ac/non-ac.
Now I have to pay for travel through dtc but if I can get my bus pass I don't have to pay. Please resolve this issue ASAP. It's already late.

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Dear Sir/Madam...I have applied for Epass twice but didn't get any confirmation message or any application no..my account is debited by rs 2000..my upi ref no is..[protected] and other one is[protected]..please refund my money..

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Kavya kashyap

Jul 27, 2022

Made the payment for the student bus pass but didn't get any response or confirmation message.
UPI ref no.[protected]

Made payment but didn't get E pass - Comment #4028496 - Image #0

Made payment but didn't get E pass - Comment #4028496 - Image #1

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Website: dtcpass.delhi.gov.in

I have applied for srtudent special bus pass on 3rd july (e-bus pass)and its not sent to me till now and they are not picking up the calls and replying the emails

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Address: Nahafgarh, Goyla Dairy, Dwarka, New Delhi

When i have to get off the DTC bus, Driver keeps driving in slow speed at stop and says jump and go. And doesnt stop properly.

When bus come at stand, still it doesn't stop, especially when there is 1 or 2 person. We have to run and pull myself into bus. It may be dangerous, i may fall down back or it may leg cramp or any wound etc.

So stop bus properly and then let them come safely either 1 person only or more.

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Address: 4/3 Indira Vikas colony

My transaction I'd is T2207061822017632506605 my payment is done yesterday but not receive any mail or message regarding my student e pass apply for two month
Please check this an solve soon🙏
Mobile no [protected]
Name- saurabh Chaurasia

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859 bus route shivaji stadium . I was refused entry into the bus at karol bagh. Even after letting a male into it.

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It's a humble request from you that I am travelling from the bus route no. 316 from Jheel to Karampura at 8:18 AM from the past 2 months due to changes in timings from the last 2 weeks our bus driver has changed. This new driver has behavioural issues. He took the female passengers phone number and sent them messages & did the call.
Yesterday I got to know that he is trying to take my number from the other passenger as well.
I am making a complaint against the present driver. I don't feel safe around him. It's a request please change the driver and if you give the older driver his timings it will be great for us.

Jul 08, 2022

Updated by prajapatishewta560 I am a passenger who was travelling with bus number route 316 from Jheel Khuranja to Karampura timings of the bus is 8:18 AM in the morning Bus number is DL1PD5885.

From the past 1or 2 week there has been a change in timings and as passengers we are suffering. The driver does not follow the instructions to stop the bus without any bus stop present at the place. Even though he drives slowly because of that I have been late to my office since then.

His behaviour is not even good. He talked to female passengers during his drive and others are suffering because of this.

It is a humble request from you that the driver named Mr. Mohit who came 2 week earlier gives back his timings of the morning at 8:18 AM because of him I always reached office on time without any delay.

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Bus no. DL1PD2781 route no. 73
Didn't stop at stand lig flats rather stopped a few metres ahead at around 9:05 am today so passengers had to run to catch it but the bus driver began driving soon after even when passengers were still boarding the bus and some passengers weren't able to board. Please resolve.

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I have made the payment to DTC on 05 july, 2022 for DTC e bus pass. Amount was deducted and today is 08 july 2022 and i have not received e bus pass. E bus pass generally gets delivered the next you apply the pass, but i mentioned i didn't received yet. I have made payment through paytm. I have tried contacting to all the numbers of DTC website for help and support. Either the numbers are switched off or no one is picking up the call. I want refund. I have attached all the payment details.

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The bus driver did nt stop bus at bus stop
And the next bus driver use abusive language

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During 6:50 to 7:20 am at Laxmi nagar, there is no 473 bus going towards Anand vihar ISBT. However after 7:20 am many 473 buses are coming together. Due to which we are facing problem. Kindly put a check on bus schedule.

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Address: Cannaught place

Mujhe jis bus me jana tha us bus ke conductor ne mujhe us bus me jane nhi dia

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I have applied for e bus pass they have to issue bus pass in 24 hours but 3days passed my application not proceed ahead they are not taking any action in call and email they are not responding this is very bad thing for citizens my application no.[protected] pls resolve my issue this thing happens to many people they are not working properly

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suraj singh chilwal

from delhi, Delhi

Jul 9, 2022

i am having the same roblem i have made a 3month student special ac/non-ac bus pass on 3rd of july 2022 and they have not sent me the link till now whenever i check my application status it says it has been sent for verification and they do not pick calls everytime the no. is busy and they do not reply the emails too

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Sir i had applied online pass and paid also but no mail or message came can you solve my problem
Application no[protected]

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Address: new delhi

I was waiting on Punjabi Bagh Bus Stop for the Bus. A bus route no.804 (going to kapashera border ) I daily travel by bus, yesterday when I supposed to board the bus, suddenly the driver has start the bus without seeing that someone is still boarding the bus

when I told he he was shouting on me and he got me off the bus

really bad service

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My mother is travelling from vikas puri to vikas nagar via bus and her stop is shiv vihar she is continouously told hik that stop has arrived but they both were busy in talking and misbehave with my mother and using bad words .. Bus no.-153, time - 1:10pm
This is very irrespectable
I request you to please look into this matter and take some actions against both of them

Thankyou

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I have applied for e pass for me to travel for college but it has not delivered to me yet on email or sms, please do something

my buss pass id is[protected]

my friends are also facing same problem
please check the loopholes in system

thanks

Jul 27, 2022

Updated by 01 Mohd Amaan Not received any mail till now from DTC

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Address: Mori gate

Dear sir
Bus time 5:05AM dording point mori gate per day late 30 minut sir ham office ke liye late ho jate he pleese sir is bus ko time per bhajne kerpa kere

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Dir Sir or Madam,

This letter serves as a formal request for a full refund of my payment which I paid while applying for student bus pass But it's get rejected. I applied for on the 07June 2022 and its rejected after 2 days.
According to your term/condition the refund will be credited in consumer account under the 15 working days But it's 24th day. Till now didn't get any refund.
It is my request to check the...

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Delhi Transport Corporation [DTC] Complaints & Reviews

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Delhi Transport Corporation [DTC] reviews & complaints page 38

Student pass not received

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I had applied for dtc e-pass but I didn't get

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Made payment but didn't get E pass

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E bus pass not sent

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Driver's complaints

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Regarding e pass

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Took the bus away and did not let me enter

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Change the driver

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Bus didn't stop at bus stand

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Regarding bus pass not received

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Misbehavior and use of abusive language

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473 bus frequency problem

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Rudely behaviour

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DTC e bus pass facility not working their work

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Online pass

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Driver and marshal misbehaved

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For misbehaving with women

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E bass generation

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Bus late Time

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E-pass refund is not received

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