Delhi Transport Corporation [DTC] Complaints & Reviews

I boarded a DTC bus with number DL1PD 3296 on route No 85. I boarded the bus at West Patel Nagar bus stop and got a ticket of Rs 5 upto Karol Bagh metro bus stop with ticket No.[protected]. The ticket generated by conductor mentioned the source and destination stops incorrectly as Karam Pura Terminal to Telephone Exchange Karol Bagh. I was fined Rs 200 by ticket checking staff named Rakesh Kumar Dagar at Karol Bagh Metro Station Bus...

Dear dtc management,

this is vinay kumar singh( a law abiding citizen of india).

It gives me extreme pain and distress to write this letter to you after being facing despicable & embrassing situation while travelling in dtc bus (incident given below for your kind reference) .

Yesterday i.E. On 27/10/23, i was travelling in route no 392 dhaula kuan (dtc bus no 9891) at 8:30 am morning from noida...

All buses of route 440A are taking wrong route route of 440A is through ravidass bus stand but all busess are going through esi hospital please check and solved...

So I was applying for 3 month bus pass and pay 300rs via paytm I done it 3 day ago after 1 day I got an email your application is rejected but they didn't give any refund back so please DTC refund my 300rs, I'm a college student so please refund as soon as possible...

Bus driver was doing very rash driving, i was on anand vihar flyover and a bus driver hit my bike with his bus, when i ask him than he shouted on me and abusing me. bus no. (DL1PD5695)...

I applied for an e-bus pass on October 23, 2023. I only have a reference number. I called customer care and they said that I had only visited Sindhi House. Why does DTC offer online service if payment cannot be made online? I already emailed DTC but they have not replied. Customer satisfaction is zero. Please support me here....

Dear sir
The day before yesterday I was traveling with 971 bus number. I took ticket of rs. 15 from khajuri to model town 3. The ticket checker issued a rs. 200 fine at me at the model town 3.
Pls look into the matter and reply as soon as possible or I have to go to higher authorities....

I have applied for the "Student All Route AC/Non-AC" bus pass on 14th oct 2023, paying Rs. 400 via Google pay. Unfortunately I neither get epass nor the any message from dtc, and money deducted from my account.
Epass status show" your application is received payment is under clearing."
My application no:[protected]
My epass I'd no:[protected]
Kindly assist me in resolving this matter promptly.
Sandeep...

First of all very few buses are available numbered 347 kashmere gate - Noida sec 34 and yet drivers don't stop buses from where we have to pick bus. Bus no. DL1PC7991 driver acted very dude and ignored the people on the stop to take up the bus in morning...

I was waiting for the bus OMS(-) at the bus stand of R K Puram sector 8 New Delhi. While I was there a bus with bus number plate DL-1PD-5924, I waved at the driver and gave him a clear signal to stop the bus, but he judiciously ignored me standing and went away, luckily there was a red light ahead and he had to stop the bus, I ran near the bus and asked him to open the door, to which when I persisted he opened and stared abusing me. I request...

Dear Sir,

I, Rajesh Kumar, applied for DTC Bus Pass online and Rs. 1000 deducted from my paytm account. But my dtc pass online form not submitted and I have not received any reply from DTC deptt. through email on my email id . Kindly look the matter and do the needful.

I enclosed herewith the copy of transaction of Rs 1000 .

Regards
Rajesh Kumar...

On october 4 2023 i have applied for the student e bus pass online. Due to some miscellaneous reasons my application git rejected but the refund has not given yet. Please help me in this.
My application id is[protected].
Please have a look....

Dear sir,

I hope you have a great day so far,

I hereby, would like to inform you that, I had applied for E-BUS PASS and complete the payment .

The pass got rejected (reason : payment not reflected), but I had done the payment.

please refund my money, I had also visited scindia house DTC office for same problem, but I did not get any solution.

I had attached all required...

Dear sir,

I hope you have a great day so far,

I hereby, would like to inform you that, I had applied for E-BUS PASS and complete the payment .

The pass got rejected (reason : payment not reflected), but I had done the payment.

please refund my money, I had also visited scindia house DTC office for same problem, but I did not get any solution.

I had attached all required...

Dtc buses are free for women despite this i was charged rs 200 fine today on 2nd Oct 2023. How can the ticket checker charge fine when buses are free for women. Ticket no is 29779. Slip no is 970161.bus no is 9686. Route no is 199. I hope to get a refund soon....

This email is to inform you about the DTC BUS DRIVER who hit my car today by changing lane without any indication and then when i confronted him and asked him to show me his license and ID he started abusing and gathered 4-5 people from the bus including the CONDUCTOR AND A MARSHALL and threatening me that JO KARNA HAI KRLE, TERE MEI DUM HAI TO
None of the people in the picture below showed me their ID and made a show on the road...

I am writing to bring to your attention an issue I encountered while applying for an online bus pass through your platform. On[protected], I initiated the application process and made a payment of Rs 1000 for the bus pass, as per the instructions provided on your website.

However, despite the successful deduction of the payment amount from my account, I have not received any confirmation or communication regarding the status...

I applied for student bus pass on 25th September and made payment. But for past two days it shows Application received, Payment is under clearing. Amount was deducted on 25th itself...

My application number[protected] was rejected even after submission of amount and the money paid Rs 500 are not refunded....

My application id[protected] my application id was received by the department but my money was under clear . One weak ago but my buss pass not receive in my email and sms also please help me please refund my money or please send my e bus pass...