Claimed

Delhi Transport Corporation [DTC] Complaints & Reviews

1
Updated: Oct 7, 2025
Complaints 1930
Resolved
242
Unresolved
1688
Contacts

File a complaint to Delhi Transport Corporation [DTC]

Having problems with Delhi Transport Corporation [DTC]?

File a complaint and get it resolved by Delhi Transport Corporation [DTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Delhi Transport Corporation [DTC] reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Akgautam6706
from Delhi, Delhi
Jan 13, 2024
Resolved
Report
Copy
Resolved

Conductor harassment bt driver

Address: Shekdev vihar depot
Website: [email protected]

Kindly please attached the file. Take action against driver as soon as possible

Thank you...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Model Mir
Jan 5, 2024
Report
Copy

I am writing to bring to your attention an unfortunate incident that occurred while I was traveling on one of your buses.On [04/01/2024], on bus [Bus Number.DL1PD1474/Route .405A], I encountered an issue with the ticket checking staff. Despite having valid and proper tickets for my journey, I was unfairly fined. Moreover, during this interaction, the ticket checking staff exhibited unprofessional and disrespectful behavior towards me.I am deeply disappointed by this experience, as I have always respected the rules and regulations of public transportation and ensured that I possess the correct tickets for my travels.one thing i was booked tickets many time at this time but not scanner work properly. The ticket was already booked before the ticket checker is arrived.will The behavior of your staff was not only unwarranted but also unbecoming of the service standards expected from a reputable organization like Delhi DTC.I kindly request a thorough investigation into this matter and a review of the incident.by our cctv footages. Additionally, I would appreciate appropriate action taken against the staff involved to prevent such incidents from happening to other passenger.
Name. Rahi
Mobile no.
Date. 04/01/2024
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    saurabh_133
    Dec 27, 2023
    Report
    Copy

    Dear DTC team,

    I was applied for dtc bus pass for 5 months for two times but both of them rejected.
    Its about one month of rejection but still payment is not received so please check about the below mentioned application no.
    [protected]
    [protected]

    Pls refund as soon as possible 🙏

    Thanks and regards
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      narayan272
      Dec 23, 2023
      Report
      Copy

      Address: WAZIRPUR VILLAGE , ASHOK VIHAR NEW DELHI 110052

      No buses after 6:30 pm, daily. At - ashok vihar, phase-4, n.D.110052
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        hitesh7866
        Dec 21, 2023
        Report
        Copy

        Address: G block Sec 22

        ChatGPT 3.5

        User
        Complaint to get rid of dogs

        ChatGPT
        If you're having issues with dogs in your area, consider discussing the matter with your neighbors first. Open communication can often lead to solutions, such as leash regulations or designated dog areas. If problems persist, contact local animal control or authorities to address the issue formally.

        User
        Create a complaint to Noida authority to get rid of dogs

        ChatGPT
        Subject: Request for Assistance Regarding Stray Dogs in [Your Area]

        Dear [Noida Authority],

        I hope this message finds you well. I am writing to bring to your attention a concerning issue that has been affecting the residents of [Your Area]. There has been a noticeable increase in the population of stray dogs, causing distress and safety concerns for the local community.

        The presence of these stray dogs has led to incidents of aggressive behavior and poses a risk, especially to children and elderly residents. Additionally, the constant barking during late hours is disrupting the peace of our neighborhood.

        I kindly request the Noida Authority to address this issue promptly. It would be greatly appreciated if measures could be taken to mitigate the stray dog population, such as increased patrolling, sterilization programs, or the establishment of animal shelters.

        I understand the importance of coexisting with animals, but the current situation is impacting the well-being and safety of the residents. Your prompt attention to this matter would be highly valued.

        Thank you for your understanding and assistance in ensuring a safe and peaceful living environment for the residents of [Your Area].

        Sincerely,
        [Your Name]
        [Your Contact Information]

        User
        Create a complaint to Noida authority to get rid of dogs as they are scratching the car, barking and also destroying the property

        ChatGPT
        Subject: Urgent Complaint Regarding Stray Dog Nuisance and Property Damage

        Dear [Noida Authority],

        I hope this message finds you well. I am writing to express my deep concern and seek urgent assistance regarding a persistent issue in our neighborhood, particularly in [Your Area].

        The presence of stray dogs has become a significant problem, causing damage to personal property and creating a disruptive environment. Specifically, these dogs have been scratching vehicles parked in the vicinity, resulting in noticeable damage to the exteriors. Additionally, their incessant barking during all hours of the day and night is causing significant disturbance to the residents.

        Moreover, the stray dogs have been observed destroying property, including gardens and landscaping. This not only affects the aesthetics of our community but also poses a threat to the safety and enjoyment of our homes.

        I kindly request the Noida Authority to take immediate action to address this issue. Measures such as increased animal control patrols, sterilization programs, and public awareness campaigns could help alleviate the problems caused by the growing population of stray dogs.

        I understand the importance of humane treatment of animals, but the current situation is adversely affecting the quality of life for the residents in our area. Your prompt attention to this matter would be greatly appreciated.

        Thank you for your understanding and swift action in resolving this urgent concern.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pushkar1808808
          from New Delhi, Delhi
          Dec 16, 2023
          Report
          Copy

          Address: FLAT NO 3 PLOT 100 L BLOCK MAHIPALPUR
          Website: dtcpass.delhi.gov.in

          I have applied for student conventional bus pass on 16/12/2023.
          My money have been deducted but pass is not issued and application status is showing rejeceted inspite i have submitted all required documents.
          Kindly refund my money of 533/- to my original payment account.
          APPLICATION NO.[protected]
          TRANSACTION NO.[protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            I
            itannadurai
            from New Delhi, Delhi
            Dec 13, 2023
            Report
            Copy

            Carelessness of the Driver

            Today[protected], Phone No. [protected], My wife and my daughter (11 year old) were boarding a Bus at 6.00 PM from Safdarjung Airport Bus Stop vide Route No. 336, Vehicle No. DL1PD3692 heading towards Munirka. Only my daughter is boarded and my wide was trying to board the bus but the Driver has taken the Bus and started moving. Inspite of shouting the Bus Driver did not stop the Bus and my wife fell down and my daughter also jumped from...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            S
            Shishir Kunj
            Dec 11, 2023
            Report
            Copy

            Address: sant nagar burari gali no 15

            Dear DTC,

            I applied for the "Student All Route AC/Non-AC" bus pass on 1 Dec 2023, paying Rs. 300 via PhonePe. But I did not receive the pass nor did I get a confirmation email/message for the payment success.

            I have diligently followed the application process and fulfilled the necessary payment requirements. However, the non-receipt of the bus pass has inconvenienced me as I rely on public transportation for my daily commute.

            Kindly assist me in resolving this matter promptly.
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              AnkitRathore45
              from Delhi, Delhi
              Dec 11, 2023
              Report
              Copy

              Dtc bus conductor missbeavers language use and Wrong Activity in public transport.

              Address: Lal Kaun South Delhi 110044

              Yesterday I was traveling in a DTC bus to my home. The guard or conductor asked me to show him my student pass or asked me to show him my student pass or asked me to wait for him to get down or asked me to get down at the next bus stand. He started fighting with me or he started killing me then his bad driver also came or he also started fighting with me.

              I attach me conductor wrong activities.

              Please See You,...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              @
              @shahjada09
              from Ballia, Uttar Pradesh
              Dec 9, 2023
              Dec 11, 2023
              This thread was updated on Dec 11, 2023
              Report
              Copy

              Address: Ballia

              Dear sir,

              I hope you have a great day so far,

              I hereby, would like to inform you that, I had applied for E-BUS PASS and complete the payment .

              The pass got rejected (reason : payment not reflected), but I had done the payment.

              please refund my money, I had also visited scindia house DTC office for same problem, but I did not get any solution.

              I had attached all required documents

              DATE OF APPLY - 09 December 2023
              APPLICATION NUMBER[protected]
              NAME - SHAHJADA SALIM
              DURATION - 1 MONTHS
              AMOUNT - Rs 800

              PAYMENT DETAILS
              UPI REF. ID - shahjada.[protected]@oksbi
              TIME OF PAYMENT - 05:15PM

              I request you to look into the matter and do the needful at the earliest.

              SHAHJADA SALIM
              [protected]
              Salim [protected]@gmail.com
              hello buddy, did u get the refund? I am facing the same problem. Please if you did get a refund can you tell me how you got it?
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                kittu-singh
                Dec 8, 2023
                Report
                Copy

                Bus pass application no.
                [protected]
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Address: optional
                  Website: optional

                  Cluster bus number DL1P/D5298, bus route number 874, plying back to badarpur border, reached badarpur border at 4.30 /4.35 pm on 08/12/2023...Bus had reached near badarpur border, the driver stopped bus around six pillars prior to the u turn of buses for entering the bus station where finally buses stops for next round.It is almost 99.99 percent drivers stops bus before taking u turn so that all remaining passengers get down.On 8/12/2023...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  S
                  Suchad46
                  Dec 8, 2023
                  Report
                  Copy

                  Cluster bus number dl1p/d5298, bus route number 874, plying back to badarpur border, reached badarpur border at 4.30 /4.35 pm on 08/12/2023...Bus had reached near badarpur border, the driver stopped bus around six pillars prior to the u turn of buses for entering the bus station where finally buses stops for next round.It is almost 99.99 percent drivers stops bus before taking u turn so that all remaining passengers get down.On 8/12/2023 the above route number 874 bus was stopped by driver six pillars prior to u turn and told all passengers to get down.I am senior citizen 78 years of age carrying bag on my shoulder and one poly bag having tomattoes, onion 1kg each in my hand, so requested the driver that u turn is quite at a distance and u please drop us at u turn where almost all drivers stop bus so that passengers get down. But the driver was, due to his high headedness and carefree attitude replied that aap ke ghar chodunga and speeded bus and did not stopped at u turn and continue driving till his bus stopping place arrived and when he was about to reach there he tactically raised accelrator and then adruptly applied brake so that i loose my balance and got hurt due to not able to control my grip of bus.Other 3/4 passengers were also there and they also repeadedly keep on requesting this driver that he should stop bus enabling them to get down but he did not listen.On reaching destination when i tried to know his name he did not bother, he got downfrom the bus and went away.I tried to follow him to know his name but he refused.On telling the conductor of bus, the conductor did felt sorry and told that he will make driver understand that he should not have acted like this but the driver was having carefree attitude did not bother at all.My submission is that driver must be given a lesson, how is left to the dtc concerned officials.I will keep on pursuing the matter to the best possible efforts so that such drivers need to be given appropriate lesson to make them understand that his actions were not desirable.It will earn a bad name to the entire dtc drivers and dtc as a whole.I
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mohd. Nadeem_1
                    from Delhi, Delhi
                    Dec 3, 2023
                    Report
                    Copy

                    Address: 1911 Laxmi Bai Nagar, New Delhi-110023

                    My Name is Mohd. Nadeem, I recently applied for a DTC pass through the online service on 25 November. Unfortunately, I received a confirmation email on 28 November stating that my application had been rejected.

                    I understand that the rejection might be due to specific reasons, and I have attached the required information to this email for your reference. I am keen to understand the grounds for the rejection and, more importantly, when I can expect the refund of the application fee.

                    Attached to this email, you will find the necessary documents and information that were submitted with my application. If there are any additional details required from my end.

                    I understand that the process might take some time, but having a clear timeline or an estimated date for the refund would greatly assist me in planning accordingly. Your assistance and timely response to this matter would be highly appreciated.
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      nidhi.18
                      Dec 2, 2023
                      Report
                      Copy

                      Accident by DTC Bus

                      Address: H-2/38 Kunwar singh nagar Nangloi Delhi - 41

                      Date :[protected]
                      time : 9:00pm to 9:30pm
                      Bus no - DL51GD3167
                      Driver mob. no [protected]

                      DTC bus hit my parents who was returning from hospital due to this accident my father hand cut & he got 17 stitches . the driver of the bus did not take any responsibility & he ran away from the spot and didnt give any claim....
                      +4 photos
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy
                      D
                      Deepak11220
                      Dec 1, 2023
                      Report
                      Copy

                      Dear DTC,
                      My application for student concession e-bus pass has been rejected and it has been more than a week but I haven't received the refund of ₹300 i paid online yet . Please refund it as soon as possible.
                      +3 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Vansh27
                        Nov 27, 2023
                        Report
                        Copy

                        Address: Adarsh nagar Delhi

                        Bus pass rejected due to miscellaneous administrative reasons but fee not refunded
                        Submission of bus pass date :6/10/23
                        And 22/7/23
                        Bus pass application number
                        [protected]
                        And[protected]
                        +2 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Piyush1241
                          from Delhi, Delhi
                          Nov 25, 2023
                          Nov 26, 2023
                          This thread was updated on Nov 26, 2023
                          Report
                          Copy

                          Dear DTC Department,

                          I hope this email finds you well. I am writing to request a refund for my e-bus pass application, which has been recently rejected.

                          I submitted my application for an e-bus pass on 29, Aug, 2023, providing all the necessary information and documentation as per the requirements stated on your website. However, when I check my application status it shows that my application has been rejected.

                          Therefore, I kindly request a refund of the application fee, as I will not be able to avail myself of the e-bus pass services.

                          I have attached the copies of the rejection notification and the original payment receipt for your reference. I would appreciate it if you could process the refund at your earliest convenience.Please refund my money as soon as possible otherwise I am not able to apply the another one bus dtc pass.

                          Thank you for your attention to this matter.

                          Sincerely,

                          Mobile No.-[[protected]]
                          +2 photos
                          Date I mentioned is incorrect actual date is 24, Nov, 2023
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kittu-singh
                            Nov 23, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            Refund of bus pass fee upon rejection

                            Bus pass rejected due to Miscellaneous Administrative Reasons but fee not refunded
                            Submition of bus pass date :19/11/23
                            Bus application numbers:
                            [protected]
                            [protected]...
                            Helpful
                            4 other people found this review helpful
                            4 found this helpful
                            Write a comment
                            Report
                            Copy
                            Address: NEW DELHI KAROL BAGH METRO STATION BUS STOP

                            I boarded a DTC bus with number DL1PD 3296 on route No 85. I boarded the bus at West Patel Nagar bus stop and got a ticket of Rs 5 upto Karol Bagh metro bus stop with ticket No.[protected]. The ticket generated by conductor mentioned the source and destination stops incorrectly as Karam Pura Terminal to Telephone Exchange Karol Bagh. I was fined Rs 200 by ticket checking staff named Rakesh Kumar Dagar at Karol Bagh Metro Station Bus...
                            +1 photos
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy