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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Jan 16, 2026
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I
its.rohann
Jan 28, 2024
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Dear Delhi Transport Corporation,

I am writing to bring to your attention an issue I have encountered with my DTC bus pass application, which I submitted on 26/01/2024. Unfortunately, my application was rejected.

I understand that there may be reasons for rejection, but I kindly request a refund of the 433 rupees that I paid for the bus pass. The application number is[protected], and my mobile number is [protected].

To facilitate the refund process, I am attaching the payment proof for your reference.

I appreciate your prompt attention to this matter and look forward to a resolution.
Thank you for your understanding.

Sincerely
ROHAN
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    kunalsharma356
    Jan 25, 2024
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    The conductor on the route of bus 8 towards Badarpur from Noida is taking money for himself without providing ticket.

    When refused to pay online to his account. He started abusing and called the Marshall present and threatened to give a false challan.

    This is what you can expect, when you want to purchase tickets online and refuse to pay bribes to these people
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      A
      Akash_00880
      from Delhi, Delhi
      Jan 19, 2024
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      Address: Rewla khanpur, najafgarh, south west delhi, delhi

      Hello sir, I have a complaint regarding that I applied for student's bus pass on 12/01/2024 and 19/01/2024 for 1 mont each. But after paying money, I did not received any notification and my money was transacted already. So, i want to say that either send my bus pass or return my money.
      I hope you will work on it soon.

      Thank you
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        V
        from New Delhi, Delhi
        Jan 18, 2024
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        Complaint of bus driver not moving as per route /DW1

        Website: [email protected]

        My name is Vasudha Vohra, and I am writing this letter to report unethical behavior of driver of DL1PD 4915 /DW1 ..

        I boarded the bus today from Palam at 9:51 AM for going to Mahipalpur..

        After reaching Palam more the bus driver abruptly asked all 10 to 12 passengers of Mahipalpur to get down the bus stating he will not go to Mahipalpur & we need to take another bus from here to go there, . When i asked bus driver...
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        V
        from New Delhi, Delhi
        Jan 18, 2024
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        My name is Vasudha Vohra and I am writing this letter to report unethical behavior of driver of DL1PD 4915

        i boarded the bus today from Palam at 9:51 AM for going to Mahipalpur..

        After reaching Palam more the bus driver abruptly asked all 10 to 12 passengers of Mahipalpur to get down the bus stating he will not go to Mahipalur & we need to take another bus & move to airport via Aero city instead due to which we were late for office.

        This is truly unprofessional & unethical behavior on driver's part.

        I request you to kindly look into the same at the earliest possible. I shall be highly thankful for your kind support. In case you need any further clarification, please reach out to me at my mobile no . [protected]..
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          V
          from New Delhi, Delhi
          Jan 18, 2024
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          My name is Vasudha Vohra and I am writing this letter to report unethical behavior of driver of DL1PD 4915 .

          i boarded the bus today from Palam at 9:51 AM for going to Mahipalpur..

          After reaching Palam more the bus driver abruptly asked 8 to 10 passengers of Mahipalpur to get down the bus stating he will not go to Mahipalur & we need to take another bus as he will move to airport via Aero city instead due to which we were late for office.

          This is truly unprofessional & unethical behavior on driver's part.

          I request you to kindly look into the same at the earliest possible. I shall be highly thankful for your kind support. In case you need any further clarification, please reach out to me at my mobile no . [protected]..
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            A
            Akgautam6706
            from Delhi, Delhi
            Jan 13, 2024
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            Conductor harassment bt driver

            Address: Shekdev vihar depot
            Website: [email protected]

            Kindly please attached the file. Take action against driver as soon as possible

            Thank you...
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            M
            Model Mir
            Jan 5, 2024
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            I am writing to bring to your attention an unfortunate incident that occurred while I was traveling on one of your buses.On [04/01/2024], on bus [Bus Number.DL1PD1474/Route .405A], I encountered an issue with the ticket checking staff. Despite having valid and proper tickets for my journey, I was unfairly fined. Moreover, during this interaction, the ticket checking staff exhibited unprofessional and disrespectful behavior towards me.I am deeply disappointed by this experience, as I have always respected the rules and regulations of public transportation and ensured that I possess the correct tickets for my travels.one thing i was booked tickets many time at this time but not scanner work properly. The ticket was already booked before the ticket checker is arrived.will The behavior of your staff was not only unwarranted but also unbecoming of the service standards expected from a reputable organization like Delhi DTC.I kindly request a thorough investigation into this matter and a review of the incident.by our cctv footages. Additionally, I would appreciate appropriate action taken against the staff involved to prevent such incidents from happening to other passenger.
            Name. Rahi
            Mobile no.
            Date. 04/01/2024
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              S
              saurabh_133
              Dec 27, 2023
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              Dear DTC team,

              I was applied for dtc bus pass for 5 months for two times but both of them rejected.
              Its about one month of rejection but still payment is not received so please check about the below mentioned application no.
              [protected]
              [protected]

              Pls refund as soon as possible 🙏

              Thanks and regards
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                N
                narayan272
                Dec 23, 2023
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                Address: WAZIRPUR VILLAGE , ASHOK VIHAR NEW DELHI 110052

                No buses after 6:30 pm, daily. At - ashok vihar, phase-4, n.D.110052
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                  H
                  hitesh7866
                  Dec 21, 2023
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                  Address: G block Sec 22

                  ChatGPT 3.5

                  User
                  Complaint to get rid of dogs

                  ChatGPT
                  If you're having issues with dogs in your area, consider discussing the matter with your neighbors first. Open communication can often lead to solutions, such as leash regulations or designated dog areas. If problems persist, contact local animal control or authorities to address the issue formally.

                  User
                  Create a complaint to Noida authority to get rid of dogs

                  ChatGPT
                  Subject: Request for Assistance Regarding Stray Dogs in [Your Area]

                  Dear [Noida Authority],

                  I hope this message finds you well. I am writing to bring to your attention a concerning issue that has been affecting the residents of [Your Area]. There has been a noticeable increase in the population of stray dogs, causing distress and safety concerns for the local community.

                  The presence of these stray dogs has led to incidents of aggressive behavior and poses a risk, especially to children and elderly residents. Additionally, the constant barking during late hours is disrupting the peace of our neighborhood.

                  I kindly request the Noida Authority to address this issue promptly. It would be greatly appreciated if measures could be taken to mitigate the stray dog population, such as increased patrolling, sterilization programs, or the establishment of animal shelters.

                  I understand the importance of coexisting with animals, but the current situation is impacting the well-being and safety of the residents. Your prompt attention to this matter would be highly valued.

                  Thank you for your understanding and assistance in ensuring a safe and peaceful living environment for the residents of [Your Area].

                  Sincerely,
                  [Your Name]
                  [Your Contact Information]

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                  Create a complaint to Noida authority to get rid of dogs as they are scratching the car, barking and also destroying the property

                  ChatGPT
                  Subject: Urgent Complaint Regarding Stray Dog Nuisance and Property Damage

                  Dear [Noida Authority],

                  I hope this message finds you well. I am writing to express my deep concern and seek urgent assistance regarding a persistent issue in our neighborhood, particularly in [Your Area].

                  The presence of stray dogs has become a significant problem, causing damage to personal property and creating a disruptive environment. Specifically, these dogs have been scratching vehicles parked in the vicinity, resulting in noticeable damage to the exteriors. Additionally, their incessant barking during all hours of the day and night is causing significant disturbance to the residents.

                  Moreover, the stray dogs have been observed destroying property, including gardens and landscaping. This not only affects the aesthetics of our community but also poses a threat to the safety and enjoyment of our homes.

                  I kindly request the Noida Authority to take immediate action to address this issue. Measures such as increased animal control patrols, sterilization programs, and public awareness campaigns could help alleviate the problems caused by the growing population of stray dogs.

                  I understand the importance of humane treatment of animals, but the current situation is adversely affecting the quality of life for the residents in our area. Your prompt attention to this matter would be greatly appreciated.

                  Thank you for your understanding and swift action in resolving this urgent concern.
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                    P
                    Pushkar1808808
                    from New Delhi, Delhi
                    Dec 16, 2023
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                    Address: FLAT NO 3 PLOT 100 L BLOCK MAHIPALPUR
                    Website: dtcpass.delhi.gov.in

                    I have applied for student conventional bus pass on 16/12/2023.
                    My money have been deducted but pass is not issued and application status is showing rejeceted inspite i have submitted all required documents.
                    Kindly refund my money of 533/- to my original payment account.
                    APPLICATION NO.[protected]
                    TRANSACTION NO.[protected]
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                      I
                      itannadurai
                      from New Delhi, Delhi
                      Dec 13, 2023
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                      Carelessness of the Driver

                      Today[protected], Phone No. [protected], My wife and my daughter (11 year old) were boarding a Bus at 6.00 PM from Safdarjung Airport Bus Stop vide Route No. 336, Vehicle No. DL1PD3692 heading towards Munirka. Only my daughter is boarded and my wide was trying to board the bus but the Driver has taken the Bus and started moving. Inspite of shouting the Bus Driver did not stop the Bus and my wife fell down and my daughter also jumped from...
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                      S
                      Shishir Kunj
                      Dec 11, 2023
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                      Address: sant nagar burari gali no 15

                      Dear DTC,

                      I applied for the "Student All Route AC/Non-AC" bus pass on 1 Dec 2023, paying Rs. 300 via PhonePe. But I did not receive the pass nor did I get a confirmation email/message for the payment success.

                      I have diligently followed the application process and fulfilled the necessary payment requirements. However, the non-receipt of the bus pass has inconvenienced me as I rely on public transportation for my daily commute.

                      Kindly assist me in resolving this matter promptly.
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                        A
                        AnkitRathore45
                        from Delhi, Delhi
                        Dec 11, 2023
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                        Dtc bus conductor missbeavers language use and Wrong Activity in public transport.

                        Address: Lal Kaun South Delhi 110044

                        Yesterday I was traveling in a DTC bus to my home. The guard or conductor asked me to show him my student pass or asked me to show him my student pass or asked me to wait for him to get down or asked me to get down at the next bus stand. He started fighting with me or he started killing me then his bad driver also came or he also started fighting with me.

                        I attach me conductor wrong activities.

                        Please See You,...
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                        @shahjada09
                        from Ballia, Uttar Pradesh
                        Dec 9, 2023
                        Dec 11, 2023
                        This thread was updated on Dec 11, 2023
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                        Address: Ballia

                        Dear sir,

                        I hope you have a great day so far,

                        I hereby, would like to inform you that, I had applied for E-BUS PASS and complete the payment .

                        The pass got rejected (reason : payment not reflected), but I had done the payment.

                        please refund my money, I had also visited scindia house DTC office for same problem, but I did not get any solution.

                        I had attached all required documents

                        DATE OF APPLY - 09 December 2023
                        APPLICATION NUMBER[protected]
                        NAME - SHAHJADA SALIM
                        DURATION - 1 MONTHS
                        AMOUNT - Rs 800

                        PAYMENT DETAILS
                        UPI REF. ID - shahjada.[protected]@oksbi
                        TIME OF PAYMENT - 05:15PM

                        I request you to look into the matter and do the needful at the earliest.

                        SHAHJADA SALIM
                        [protected]
                        Salim [protected]@gmail.com
                        hello buddy, did u get the refund? I am facing the same problem. Please if you did get a refund can you tell me how you got it?
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                          K
                          kittu-singh
                          Dec 8, 2023
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                          Bus pass application no.
                          [protected]
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                            Cluster bus number DL1P/D5298, bus route number 874, plying back to badarpur border, reached badarpur border at 4.30 /4.35 pm on 08/12/2023...Bus had reached near badarpur border, the driver stopped bus around six pillars prior to the u turn of buses for entering the bus station where finally buses stops for next round.It is almost 99.99 percent drivers stops bus before taking u turn so that all remaining passengers get down.On 8/12/2023...
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                            S
                            Suchad46
                            Dec 8, 2023
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                            Cluster bus number dl1p/d5298, bus route number 874, plying back to badarpur border, reached badarpur border at 4.30 /4.35 pm on 08/12/2023...Bus had reached near badarpur border, the driver stopped bus around six pillars prior to the u turn of buses for entering the bus station where finally buses stops for next round.It is almost 99.99 percent drivers stops bus before taking u turn so that all remaining passengers get down.On 8/12/2023 the above route number 874 bus was stopped by driver six pillars prior to u turn and told all passengers to get down.I am senior citizen 78 years of age carrying bag on my shoulder and one poly bag having tomattoes, onion 1kg each in my hand, so requested the driver that u turn is quite at a distance and u please drop us at u turn where almost all drivers stop bus so that passengers get down. But the driver was, due to his high headedness and carefree attitude replied that aap ke ghar chodunga and speeded bus and did not stopped at u turn and continue driving till his bus stopping place arrived and when he was about to reach there he tactically raised accelrator and then adruptly applied brake so that i loose my balance and got hurt due to not able to control my grip of bus.Other 3/4 passengers were also there and they also repeadedly keep on requesting this driver that he should stop bus enabling them to get down but he did not listen.On reaching destination when i tried to know his name he did not bother, he got downfrom the bus and went away.I tried to follow him to know his name but he refused.On telling the conductor of bus, the conductor did felt sorry and told that he will make driver understand that he should not have acted like this but the driver was having carefree attitude did not bother at all.My submission is that driver must be given a lesson, how is left to the dtc concerned officials.I will keep on pursuing the matter to the best possible efforts so that such drivers need to be given appropriate lesson to make them understand that his actions were not desirable.It will earn a bad name to the entire dtc drivers and dtc as a whole.I
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                              M
                              Mohd. Nadeem_1
                              from Delhi, Delhi
                              Dec 3, 2023
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                              Address: 1911 Laxmi Bai Nagar, New Delhi-110023

                              My Name is Mohd. Nadeem, I recently applied for a DTC pass through the online service on 25 November. Unfortunately, I received a confirmation email on 28 November stating that my application had been rejected.

                              I understand that the rejection might be due to specific reasons, and I have attached the required information to this email for your reference. I am keen to understand the grounds for the rejection and, more importantly, when I can expect the refund of the application fee.

                              Attached to this email, you will find the necessary documents and information that were submitted with my application. If there are any additional details required from my end.

                              I understand that the process might take some time, but having a clear timeline or an estimated date for the refund would greatly assist me in planning accordingly. Your assistance and timely response to this matter would be highly appreciated.
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