Submit a Complaint
Claimed

Delhi Transport Corporation [DTC] Complaints & Reviews

www.delhi.gov.in
1
Updated: Jul 30, 2026
Complaints 1999
Resolved
244
Unresolved
1755
So far, so good. Delhi Transport Corporation [DTC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Transport Corporation [DTC] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Delhi Transport Corporation [DTC]

Having problems with Delhi Transport Corporation [DTC]?

File a complaint and get it resolved by Delhi Transport Corporation [DTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Public Transportation
Delhi Transport Corporation [DTC]

Delhi Transport Corporation [DTC] reviews & complaints page 40

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
taruna rajpal
Jul 8, 2022
Report
Copy

Bus no. DL1PD2781 route no. 73
Didn't stop at stand lig flats rather stopped a few metres ahead at around 9:05 am today so passengers had to run to catch it but the bus driver began driving soon after even when passengers were still boarding the bus and some passengers weren't able to board. Please resolve.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sunnykashyap057
    from Delhi, Delhi
    Jul 8, 2022
    Report
    Copy

    I have made the payment to DTC on 05 july, 2022 for DTC e bus pass. Amount was deducted and today is 08 july 2022 and i have not received e bus pass. E bus pass generally gets delivered the next you apply the pass, but i mentioned i didn't received yet. I have made payment through paytm. I have tried contacting to all the numbers of DTC website for help and support. Either the numbers are switched off or no one is picking up the call. I want refund. I have attached all the payment details.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shivam7372782293
      from New Delhi, Delhi
      Jul 8, 2022
      Report
      Copy

      The bus driver did nt stop bus at bus stop
      And the next bus driver use abusive language
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Anurag.design
        from Delhi, Delhi
        Jul 7, 2022
        Report
        Copy

        During 6:50 to 7:20 am at Laxmi nagar, there is no 473 bus going towards Anand vihar ISBT. However after 7:20 am many 473 buses are coming together. Due to which we are facing problem. Kindly put a check on bus schedule.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sahilpvt105
          from Delhi, Delhi
          Jul 6, 2022
          Report
          Copy

          Address: Cannaught place

          Mujhe jis bus me jana tha us bus ke conductor ne mujhe us bus me jane nhi dia
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sonus4c
            from New Delhi, Delhi
            Jul 6, 2022
            Report
            Copy

            I have applied for e bus pass they have to issue bus pass in 24 hours but 3days passed my application not proceed ahead they are not taking any action in call and email they are not responding this is very bad thing for citizens my application no.[protected] pls resolve my issue this thing happens to many people they are not working properly
            View replies
            i am having the same roblem i have made a 3month student special ac/non-ac bus pass on 3rd of july 2022 and they have not sent me the link till now whenever i check my application status it says it has been sent for verification and they do not pick calls everytime the no. is busy and they do not reply the emails too
            Reply
            Helpful
            1 other people found this review helpful
            1 found this helpful
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sahani@9651
              from Delhi, Delhi
              Jul 6, 2022
              Report
              Copy

              Sir i had applied online pass and paid also but no mail or message came can you solve my problem
              Application no[protected]
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sangeetatomarcomplaints.in
                Jul 6, 2022
                Report
                Copy

                Address: new delhi

                I was waiting on Punjabi Bagh Bus Stop for the Bus. A bus route no.804 (going to kapashera border ) I daily travel by bus, yesterday when I supposed to board the bus, suddenly the driver has start the bus without seeing that someone is still boarding the bus

                when I told he he was shouting on me and he got me off the bus

                really bad service
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ankit7369
                  Jul 6, 2022
                  Report
                  Copy

                  My mother is travelling from vikas puri to vikas nagar via bus and her stop is shiv vihar she is continouously told hik that stop has arrived but they both were busy in talking and misbehave with my mother and using bad words .. Bus no.-153, time - 1:10pm
                  This is very irrespectable
                  I request you to please look into this matter and take some actions against both of them

                  Thankyou
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    0
                    01 Mohd Amaan
                    Jul 6, 2022
                    Report
                    Copy

                    I have applied for e pass for me to travel for college but it has not delivered to me yet on email or sms, please do something

                    my buss pass id is[protected]

                    my friends are also facing same problem
                    please check the loopholes in system

                    thanks
                    Jul 27, 2022
                    Updated by 01 Mohd Amaan                     Not received any mail till now from DTC
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mohd kabl
                      Jul 6, 2022
                      Report
                      Copy

                      Address: Mori gate

                      Dear sir
                      Bus time 5:05AM dording point mori gate per day late 30 minut sir ham office ke liye late ho jate he pleese sir is bus ko time per bhajne kerpa kere
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        adityakumar1
                        from New Delhi, Delhi
                        Jul 5, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Dir Sir or Madam,

                        This letter serves as a formal request for a full refund of my payment which I paid while applying for student bus pass But it's get rejected. I applied for on the 07June 2022 and its rejected after 2 days.
                        According to your term/condition the refund will be credited in consumer account under the 15 working days But it's 24th day. Till now didn't get any refund.
                        It is my request to check the status of my refund
                        Transition I'd[protected]
                        Thank you
                        Regards
                        Sourabh
                        Dwarka Delhi
                        Jul 6, 2022
                        Complaint marked as Resolved 
                        This website is very helpful
                        Helpful
                        3 other people found this review helpful
                        3 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vishal kumar Narayan
                          Jul 5, 2022
                          Report
                          Copy

                          Address: Jawahar camp Kirti Nagar, Near Hanuman Mandir, Near Hanuman Mandir

                          My father is daily wage worker and he have to travel through bus to reach his working site . But from where he have to get his bus to back to home the bus no 801 is not taking passenger from Puspanjali G Block.
                          He have to take auto from Puspanjali G Block to reach back to home and he have to pay 200Rs to autowala but his daily wage income is only 400Rs .He is paying 50% of his daily wage.
                          Jul 05, 2022
                          Updated by Vishal kumar Narayan                           My father is daily wage worker and he have to travel through bus to reach his working site . But from where he have to get his bus to back to home the bus no 801 is not taking passenger from Puspanjali G Block.
                          He have to take auto from Puspanjali G Block to reach back to home and he have to pay 200Rs to autowala but his daily wage income is only 400Rs .He is paying 50% of his daily wage.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nitesh2007
                            Jul 4, 2022
                            Report
                            Copy

                            I am a student in Delhi govt. School went Kashmere gate bus pass department near G.G.H.S Indraprastha University today i.e. 4 July 2022 for renewing bus pass.Literally, i stand there in line almost 2 hours. There was 20-25 people in line but those employees are not working properly. Even they can't run keyboard properly. There typing speed is very slow. At 4pm about 5 people's are left in the line where I was at 3rd position. Those employees shut down the office even after requesting so much they don't do so. The closing time for bus pass department is 7pm but those employees shut down at 4pm. I really feel sad after this. There was so hot and I was really dehydrated. Please take strict actions as much as possible to those employees. There were two employees (1 lady and 1 man).
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Akritisingh22
                              from Delhi, Delhi
                              Jul 4, 2022
                              Report
                              Copy

                              Address: Tughlakabad extension

                              The bus service of 540 route from tara apartment to kendriya terminal is not satisfactory. Passengers have to wait for a long time and staff (drivers and conductors) donot behave properly with the public. They park the buses near tara apartment bus stand and even after seeing that many people are waiting for the bus to start, they refuses to go. Due to which people are getting late for their offices and wastage of time is there. People have to wait for a long time to get the bus 540.
                              Therfore, I appeal to take an action regarding this as soon as possible.

                              Thanking you
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                aparnaarneja
                                from Delhi, Delhi
                                Jul 3, 2022
                                Report
                                Copy

                                Hi.
                                I am Aparna Dhawan and post my marriage had my name chaged to Aparna Arneja. For this I submitted my application online to sarathi.parivahan.gov.in.

                                My application number is [protected] and DOB is 22 Apr 1993 it was submitted as of 23 march and till this date i have not received my license and its still pending. I have reached out to them on email and they keep ignoring it without reply.

                                Please could you look into the same.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  suraj Basor
                                  Jul 3, 2022
                                  Report
                                  Copy

                                  Address: Mudela electric Dtc bus
                                  Website: Google

                                  Bus number 2246 route 923 bus time 9:55 am in Najafgarh terminal without get passenger drive the bus.. and also without bus time drive the bus with out passenger...
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    5
                                    5956 - Vikash Kumar
                                    Jul 2, 2022
                                    Report
                                    Copy

                                    I Vikash kumar minocha a residence of sector 30, faridabad, haryana. I want to bring to your keen notice that the street dogs in our society have created a panic. There are n number of street dogs in our society that to they are unbearable. They bite people with no reason and chase them. They have created a terror in my society, they are expanding day by day and if this continues there will be more dogs than people in our society. They bark day and night so, people aren’t able to study or sleep. Its my humble request to kindly remove them from our society...
                                    Vikash
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      AnshikaSing
                                      from New delhi, Delhi
                                      Jul 2, 2022
                                      Report
                                      Copy

                                      Address: Dabri Extension

                                      Would like to bring to your notice that on the route fr mehrauli to manglapuri via mahipalpur and vice versa very less services of buses are there. Only 715 and 947 bus is available and that too have very less number of services. Also the AC buses with same number are even lesser (1 or 2). Will be grateful if this complaint can be resolved.

                                      Thanking you in advance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        Boss4110
                                        Jul 2, 2022
                                        Report
                                        Copy

                                        Sir i didn't got my bus pass after submission of form 4 days.
                                        Form submission date 27 august 2022
                                        View replies
                                        Didn't got my e-bus pass
                                        Reply
                                        Helpful
                                        2 other people found this review helpful
                                        2 found this helpful
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Gujarat State Road Transport Corporation [GSRTC]
                                          1
                                          (4425)
                                          Punjab Roadways
                                          1
                                          (590)
                                          B.E.S.T. Undertaking
                                          1
                                          (1338)