Delhi Transport Corporation [DTC] Complaints & Reviews

Today from the route of karol bagh to gurgaon the bus from of 8:50 am bus did not stop the road at the shankar road bus stand. The bus driver saw three people standing on the bus stand and did not stop the bus. This is not acceptable due to him 3 people are reaching office late. This bus driver on multiple instances does not behave on road he did a hand gesture while he saw us on the bus stand. They think it’s their bus and not of public. I request you to get them a fine because of them we will be charged late at work while we were on time on the bus stand. Bus from karol bagh to gurgaon are supposed to leave every 20 mins but they purposefully leave in 30 mins which becomes 35 mins due to traffic i have personally seen them. I request you to please do some strictness with these people as this very wrong. This bus was 8:50 am shankar road red color from karol bagh to gurgaon.

I was travelling in route no 112 with bus no DL 1 PD 4932. Driver stopped the bus 1 km before the last stop. On asking about this, he replied that bus will move forward after half an hour . I was travelling with my 8 month old baby. Driver spoke very rudely and didn't hold any accountability. On saying that we will complain, he replied that jo karna h jaha krna h kar lo. The spot where he stop the bus, is the spot where all the driver and conductors sit to gossip.

Bus number ((DL1PD3646) Orange ) is not moving in it's bus lane as the blue bus is moving.
Also it was changing its lane frequently.
I hope strict action would be taken by the concerned authorities.
The incident took place near Punjabi bagh chowk, west delhi....

On route 780, we are facing issue of non availability of buses during peak hours in evening. Earlier it was not like that buses used ply on there allocated times after every 30mins. But, now they run according to their own timings due which there is no bus available during office hours.

Kindly look into the matter and if possible pls set the time table as earlier so, that we do not face any transportation problems.

Thanx and rgds

Sir mein student pass apply Kiya tha usme apply karne ke bad payment bhi ho gyi but kuch reply nhi ayy

Dear sir,

I hope you have a great day so far,

I hereby, would like to inform you that, I had applied for E-BUS PASS and complete the payment .

The pass got rejected (reason : payment not reflected), but I had done the payment.

please refund my money, I had also visited scindia house DTC office for same problem, but I did not get any solution.

I had attached all required documents

DATE OF APPLY - 4 may 2022
APPLICATION NUMBER[protected]
NAME - ANIKET
DURATION - 2 MONTHS
AMOUNT - 200

PAYMENT DETAILS
TRANSACTION ID - T2205041959119969700509
UTR[protected]
TIME OF PAYMENT - 07:59PM

I request you to look into the matter and do the needful at the earliest.

Aniket
[protected]
aniket.[protected]@gmail.com
(DSEU PUSA CAMPUS)

Dogs are coming in the house and fully dirty doing come and take all dogs one dog also I should not see

June 15 at 10.30 pm very rash driving in multiple lanes by bus

While traveling to my office from central school bus stop bus 442
And bus number - DL1PC0552
When I got outside of my bus at safdarjung I checked my bag for my purse but it was missing
It contains my aadhar card pan card and two debit cards of bandhan bank and indian bank and some keys with 2500 approx cash in it. Please help me find my purse by checking cctv of the particular bus .
My name is Anushka chaubey.
Contact number [protected]
Aadhar number[protected]

I travel from South extension to greater kailash the frequency of bus route no 540 is so low that so many times I have to wait for an hour because sometime 2 buses come one after other then there will be like no bus for hours and the rush is so extreme because of which cases has happened with me my phone was stolen today. Please plan the buses timing in a way the it will not create that hush hush. It is really needful because it is about safety. And public transportation should be proper so that people like us can use it instead of own vehicle to decrease pollution in delhi.

I am regular commuter of DTC bus no. 100 which starts from kendriya terminal at 8.20 a.m. The bus driver of the same route having bus no. DLPD4425 does not stop the bus at the bus stop and don't follow the route. Many times he skipped the stand as well as route. He also drives the bus vary harsh. Due to all this many passengers are facing so much difficulty and didn't reach its destination on time. I request to kindly check the gps of the bus you will also know how much he is following the route. I hope u will take strict action against him.

I am ekta residence o[censored]ttam nagar and i am working so i travel to daily for the route o[censored]ttam nagar to punjabi bagh. but there is so less service of bus sometimes i wait for half an hour in morning. esic hospital is also on this route so patients are also suffering a a lot they keep standing and wait for a bus so i am requesting you to please increase the bus service for this route.

Dear Sir/Madam
We being teachers face a lot of problems as there is no bus service in the morning and afternoon.
(Morning 7:00am from Rajouri to Rohini
Afternoon 2:30pm from Rohini to Rajouri)

The only bus that suits us is 984 A which has no route in the early morning that is from 6:30am to 7:20 am towards Rohini.
Same in the afternoon no bus service towards Rajouri garden from 2pm to 3pm.
Kindly consider timings of teachers for this route.
Hope to hear from you soon

Regards

Hello sir/madam
I'm vigneshwaran and my office is in Okhla
So daily I go same route in metro and bus yesterday I got 433 bus in govindpuri
I entered into bus and there is full of crowd
And ticket checkers entered into bus same govindpuri bustop and ask me the show your ticket and I explain just now we entered into now I'm going to brought my ticket and the checker tell no you want pay the fine for without ticket traveling bus.
And checker did not listen anything he just want pay the fine and I know his name so please I don't tell anybody . Please do some action for that checker .
Check name :- santosh
And I'm attached that fine receipt
Govind puri bus stop
Thanks

Dear Sir,
I am Rajeev Ranjan a resident of Patna, but staying in sadipur delhi - near metro pillar no 215. I want to lodge a complain against forceful fine imposed on me of (2×200) in DTC bus no: 2589 on route no: 753 as follows :
As soon as we ( me with my friend chandan kumar a resident of w.Bengal) boarded the crowded non-ac DTC bus on Karol Bagh bus stop i opted (for him as well) for taking the ticket through QR based-CHARTR app but payment failed and while i was attempting to rescan the QR code, 3 men looking like ticket examiner came to us and stopped us from using the phone for scanning the ticket QR and forced us to pay ₹2×200 along threatening us of facing consequences if not paid the amount immediately. We didn't had that much cash in hand so we paid it through phonepay.
They were in such a threatening mode that they didn't even listen our any explanation even knowing that they also boarded on just next Stop. In the whole process of pulling me up they didn't even allowed to de-board us on our destination stop.

Sir, these are some very much harrassing acts we become victim to which along with today's fine of ₹400 on us:

On 11/06/2022: when I requested the conductor to tell me about route no to feed in app (CHARTR), he abusely denied and started scolding even after i already had ticket provided by him.

On 10/06/2022: We gave a ₹100 currency for two ₹5 tickets, and when we requested for not returning us torn currency, he got angry and refused to return us our ₹90 back. On several requests he then returned us deliberately the coins of whole amount and we could not de board our destination stop.

To get rid of facing the conductors physically today I tried to take the ticket from app but as soon as i reached the QR sticker and tried to scan it 2nd time we were imposed the illegal fines of ₹400 and in the process of threatening us they didn't allowed us to de-board on our Stop.

Pls consider it urgently, not only monetarily but from the view of our self respect and arbitrary behaviour of conductors which they seem to have been used to of.

Attachments: 1. fine bill, 2. Fine Payment proof, 3. App based ticket payment failure

Hello sir/ madam
I would like to seek your attention towards rude and mannerless behaviour of a conductor of bus no. DLPC873 ( bus route chauhanpatti to mori gate )..first he filled the bus more than its capacity so there is not enough space for a person to get off without any hassle..Bcoz of this I chose to get off from back door not from front door and driver close the door befor I get off so he doesn't show concern for my safety and even then conductor behave rudely with me it's very humilitating which ruin my day...Time during which I faced this behaviour is around 10:25 A.M. and I was travelling in that bus for mori gate terminal in morning around 9:35 A.M.
So I request you to plz ask all the service provider in bus to behave properly and show concern for public safety...

Hello sir
I was standing on the ambedkar college bus stop.
A bus was arriving (YMS), Which was moving towards nand nagri bus stop...the last four digit of bus no. Is 8404.
The bus didn't stop even after my hand gesture there were 2 more people with me.
The time of the incident was 2:13pm.

Respected sir,

I was travelling in bus no. 874, having number:DL1PD-0219 on 10 June 2022 .
The conductor refused to offer the vacant seat next to him (as the bus was full and many passengers were standing)
Kindly seek explaination from conductor regarding this or please let me know about dtc rules as how many seats are reserved for bus conductor .
This act of conductor has certainly lead to inconvenience for fellow passengers, and ruining the image of DTC buses .
I'm attaching the pictures of my ticket and vacant seat that remained unoccupied during whole journey.
Thanking you!

Hello sir/Madam
Gud evg sir when I am reached bus stand I am waiting bus number BY PASS EXPRESS long time but bus is not stopeed while I am raise hand but it's full speed and goes Time - 6:22 PM date -09JUNE2022 And I Ask other bus driver he says there is not such type of bus stand board of dtc bus stand but online chartr Dtc App shows Sir C. V. Raman ITI Bus Stop please provide dtc bus stand green board because many ITI Sutdent facing problem and go for next bus stop burari x-ing which is very far from cv raman iti bus stop.there is summer Season.
This request from all Students of ITI
kindly resolve this issure immediately basis
Thanks you so much
From Ankit Rajput
Call at- 91+ [protected]

Bus route no. Rute No 883 DL IP D 0861 bus driver and conductor smoke ganja and drive the bus so many people life in high risk and driver ask meny people's don't purchase tiket give me cash then ### down I will ### he sad me first ### down the first ###. Just 2 minte bus runaway Emidagit 2 TT come in to the bus 1 of take my side ### end ask me tiket le li kya. I tell him yes and show the tkiet to TT. Please do the need ful action to all people's
Date 9 june timeing 5 to 6 pm

Thanks
Your delhi citizens