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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Oct 12, 2026
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Delhi Transport Corporation [DTC] reviews & complaints page 40

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S
Shauryapratapsingh
from Delhi, Delhi
Jul 9, 2022
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Address: Nahafgarh, Goyla Dairy, Dwarka, New Delhi

When i have to get off the DTC bus, Driver keeps driving in slow speed at stop and says jump and go. And doesnt stop properly.

When bus come at stand, still it doesn't stop, especially when there is 1 or 2 person. We have to run and pull myself into bus. It may be dangerous, i may fall down back or it may leg cramp or any wound etc.

So stop bus properly and then let them come safely either 1 person only or more.
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    S
    saurabh tipss
    Jul 9, 2022
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    Address: 4/3 Indira Vikas colony

    My transaction I'd is T2207061822017632506605 my payment is done yesterday but not receive any mail or message regarding my student e pass apply for two month
    Please check this an solve soon🙏
    Mobile no [protected]
    Name- saurabh Chaurasia
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      R
      rithu dinesh
      Jul 9, 2022
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      859 bus route shivaji stadium . I was refused entry into the bus at karol bagh. Even after letting a male into it.
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        P
        prajapatishewta560
        from Delhi, Delhi
        Jul 8, 2022
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        It's a humble request from you that I am travelling from the bus route no. 316 from Jheel to Karampura at 8:18 AM from the past 2 months due to changes in timings from the last 2 weeks our bus driver has changed. This new driver has behavioural issues. He took the female passengers phone number and sent them messages & did the call.
        Yesterday I got to know that he is trying to take my number from the other passenger as well.
        I am making a complaint against the present driver. I don't feel safe around him. It's a request please change the driver and if you give the older driver his timings it will be great for us.
        Jul 08, 2022
        Updated by prajapatishewta560
        I am a passenger who was travelling with bus number route 316 from Jheel Khuranja to Karampura timings of the bus is 8:18 AM in the morning Bus number is DL1PD5885.

        From the past 1or 2 week there has been a change in timings and as passengers we are suffering. The driver does not follow the instructions to stop the bus without any bus stop present at the place. Even though he drives slowly because of that I have been late to my office since then.

        His behaviour is not even good. He talked to female passengers during his drive and others are suffering because of this.

        It is a humble request from you that the driver named Mr. Mohit who came 2 week earlier gives back his timings of the morning at 8:18 AM because of him I always reached office on time without any delay.
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          taruna rajpal
          Jul 8, 2022
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          Bus no. DL1PD2781 route no. 73
          Didn't stop at stand lig flats rather stopped a few metres ahead at around 9:05 am today so passengers had to run to catch it but the bus driver began driving soon after even when passengers were still boarding the bus and some passengers weren't able to board. Please resolve.
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            S
            Sunnykashyap057
            from Delhi, Delhi
            Jul 8, 2022
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            I have made the payment to DTC on 05 july, 2022 for DTC e bus pass. Amount was deducted and today is 08 july 2022 and i have not received e bus pass. E bus pass generally gets delivered the next you apply the pass, but i mentioned i didn't received yet. I have made payment through paytm. I have tried contacting to all the numbers of DTC website for help and support. Either the numbers are switched off or no one is picking up the call. I want refund. I have attached all the payment details.
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              S
              Shivam7372782293
              from New Delhi, Delhi
              Jul 8, 2022
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              The bus driver did nt stop bus at bus stop
              And the next bus driver use abusive language
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                A
                Anurag.design
                from Delhi, Delhi
                Jul 7, 2022
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                During 6:50 to 7:20 am at Laxmi nagar, there is no 473 bus going towards Anand vihar ISBT. However after 7:20 am many 473 buses are coming together. Due to which we are facing problem. Kindly put a check on bus schedule.
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                  S
                  Sahilpvt105
                  from Delhi, Delhi
                  Jul 6, 2022
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                  Address: Cannaught place

                  Mujhe jis bus me jana tha us bus ke conductor ne mujhe us bus me jane nhi dia
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                    S
                    sonus4c
                    from New Delhi, Delhi
                    Jul 6, 2022
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                    I have applied for e bus pass they have to issue bus pass in 24 hours but 3days passed my application not proceed ahead they are not taking any action in call and email they are not responding this is very bad thing for citizens my application no.[protected] pls resolve my issue this thing happens to many people they are not working properly
                    i am having the same roblem i have made a 3month student special ac/non-ac bus pass on 3rd of july 2022 and they have not sent me the link till now whenever i check my application status it says it has been sent for verification and they do not pick calls everytime the no. is busy and they do not reply the emails too
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                      S
                      Sahani@9651
                      from Delhi, Delhi
                      Jul 6, 2022
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                      Sir i had applied online pass and paid also but no mail or message came can you solve my problem
                      Application no[protected]
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                        S
                        sangeetatomarcomplaints.in
                        Jul 6, 2022
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                        Address: new delhi

                        I was waiting on Punjabi Bagh Bus Stop for the Bus. A bus route no.804 (going to kapashera border ) I daily travel by bus, yesterday when I supposed to board the bus, suddenly the driver has start the bus without seeing that someone is still boarding the bus

                        when I told he he was shouting on me and he got me off the bus

                        really bad service
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                          A
                          Ankit7369
                          Jul 6, 2022
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                          My mother is travelling from vikas puri to vikas nagar via bus and her stop is shiv vihar she is continouously told hik that stop has arrived but they both were busy in talking and misbehave with my mother and using bad words .. Bus no.-153, time - 1:10pm
                          This is very irrespectable
                          I request you to please look into this matter and take some actions against both of them

                          Thankyou
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                            01 Mohd Amaan
                            Jul 6, 2022
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                            I have applied for e pass for me to travel for college but it has not delivered to me yet on email or sms, please do something

                            my buss pass id is[protected]

                            my friends are also facing same problem
                            please check the loopholes in system

                            thanks
                            Jul 27, 2022
                            Updated by 01 Mohd Amaan
                            Not received any mail till now from DTC
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                              M
                              Mohd kabl
                              Jul 6, 2022
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                              Address: Mori gate

                              Dear sir
                              Bus time 5:05AM dording point mori gate per day late 30 minut sir ham office ke liye late ho jate he pleese sir is bus ko time per bhajne kerpa kere
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                                A
                                adityakumar1
                                from New Delhi, Delhi
                                Jul 5, 2022
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                                Resolved

                                Dir Sir or Madam,

                                This letter serves as a formal request for a full refund of my payment which I paid while applying for student bus pass But it's get rejected. I applied for on the 07June 2022 and its rejected after 2 days.
                                According to your term/condition the refund will be credited in consumer account under the 15 working days But it's 24th day. Till now didn't get any refund.
                                It is my request to check the status of my refund
                                Transition I'd[protected]
                                Thank you
                                Regards
                                Sourabh
                                Dwarka Delhi
                                Jul 6, 2022
                                Complaint marked as Resolved 
                                This website is very helpful
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                                  V
                                  Vishal kumar Narayan
                                  Jul 5, 2022
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                                  Address: Jawahar camp Kirti Nagar, Near Hanuman Mandir, Near Hanuman Mandir

                                  My father is daily wage worker and he have to travel through bus to reach his working site . But from where he have to get his bus to back to home the bus no 801 is not taking passenger from Puspanjali G Block.
                                  He have to take auto from Puspanjali G Block to reach back to home and he have to pay 200Rs to autowala but his daily wage income is only 400Rs .He is paying 50% of his daily wage.
                                  Jul 05, 2022
                                  Updated by Vishal kumar Narayan
                                  My father is daily wage worker and he have to travel through bus to reach his working site . But from where he have to get his bus to back to home the bus no 801 is not taking passenger from Puspanjali G Block.
                                  He have to take auto from Puspanjali G Block to reach back to home and he have to pay 200Rs to autowala but his daily wage income is only 400Rs .He is paying 50% of his daily wage.
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                                    N
                                    Nitesh2007
                                    Jul 4, 2022
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                                    I am a student in Delhi govt. School went Kashmere gate bus pass department near G.G.H.S Indraprastha University today i.e. 4 July 2022 for renewing bus pass.Literally, i stand there in line almost 2 hours. There was 20-25 people in line but those employees are not working properly. Even they can't run keyboard properly. There typing speed is very slow. At 4pm about 5 people's are left in the line where I was at 3rd position. Those employees shut down the office even after requesting so much they don't do so. The closing time for bus pass department is 7pm but those employees shut down at 4pm. I really feel sad after this. There was so hot and I was really dehydrated. Please take strict actions as much as possible to those employees. There were two employees (1 lady and 1 man).
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                                      A
                                      Akritisingh22
                                      from Delhi, Delhi
                                      Jul 4, 2022
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                                      Address: Tughlakabad extension

                                      The bus service of 540 route from tara apartment to kendriya terminal is not satisfactory. Passengers have to wait for a long time and staff (drivers and conductors) donot behave properly with the public. They park the buses near tara apartment bus stand and even after seeing that many people are waiting for the bus to start, they refuses to go. Due to which people are getting late for their offices and wastage of time is there. People have to wait for a long time to get the bus 540.
                                      Therfore, I appeal to take an action regarding this as soon as possible.

                                      Thanking you
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                                        A
                                        aparnaarneja
                                        from Delhi, Delhi
                                        Jul 3, 2022
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                                        Hi.
                                        I am Aparna Dhawan and post my marriage had my name chaged to Aparna Arneja. For this I submitted my application online to sarathi.parivahan.gov.in.

                                        My application number is [protected] and DOB is 22 Apr 1993 it was submitted as of 23 march and till this date i have not received my license and its still pending. I have reached out to them on email and they keep ignoring it without reply.

                                        Please could you look into the same.
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