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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Jan 16, 2026
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Delhi Transport Corporation [DTC] reviews & complaints page 40

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Suraj कुमार
Jun 30, 2022
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Dtc bus not stop the bus stand
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    Priya singh Rathore
    Jun 29, 2022
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    Seat reserved for women

    Sir,

    This is regarding seat reservation for ladies in DTC buses. .

    The rule says that the seat has to be vacated by any male passenger sitting in the seat reserved for ladies when there are any women passengers who ask for the same. But this does not happen at all. I travelled (567)from mayapuri to saferderjung and whenever I ask male passengers to vacate the seat, their usual reply is that, there is no reservation...
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    rakhi.order158
    Jun 29, 2022
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    DTC bus driver with bus number DL1PD 4857 didn't stopped bus at bus stop - Dashrathpuri @ 12.28 pm, 29 Jun 2022.
    He daily don't stop the bus at this bus stop
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      S
      Shweta rajvansh
      Jun 28, 2022
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      Address: Bawana to Uttam Nagar

      This bus man didn't stop the bus and my stop was to get down sultanpuri but it didn't stop the bus and took y block and was abusing me bus number DLIPC8121
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        B
        bk3425
        from New Delhi, Delhi
        Jun 28, 2022
        Sep 16, 2023
        This thread was updated on Sep 16, 2023
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        Refund of online pass

        I have applied for students bus pass online on 8th June and I has been rejected by dtc and they said that money will be refunded in 15 days .now on 28 th June I have not got my money refunded in my account and on dtc application status it is showing that the refund has been given but I have not got my money back yet till date...
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        Beena Dass
        Jun 27, 2022
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        Address: Vasant vihar

        Bus no 0201 in route of vasant vihar the driver drive a bus by route change he laft 3bus stop and says bus can't be go from there route it's such problem for a passanger who waiting for bus in that route
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          nparash21
          Jun 27, 2022
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          Please note DTC green bus DL 1PC 0958 was doing rash driving near C4E janakpuri around 7.50am today I.e. 27th June 2022. Jumped the red light in speed and did not even stop at the bus stand. Request for strict action against the driver. He was even talking to someone in bus while doing all this. Very casual approach. It puts risk at lives of others.
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            R
            Rahul Yadaw
            Jun 25, 2022
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            Address: Lado sarai crossing

            I m complaining against AC bus which is started in lunch time in lado sarai crossing bus stand bus number 604 at this place Many buses stand and bus driver start bus on AC in lunch time when no one pasenger seated in bus due to on AC this place have more hit and hot public not can sit on the stand because of these buses
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              7
              7Ashish99
              from Delhi, Delhi
              Jun 22, 2022
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              It was around 12 AM while travelling from Nangloi to Najafgarh route via my car there was road blocked ahead. So I was taking a u turn and the bus driver of bus No. DL 1 PD 5816 just stepped right behind our car blocking the road. When we asked there is road blocked and u turn needs to be taken he started arguing. So we again started to turn car to blocked direction as he didn’t allow in the other direction and while we were taking the turn he kept on running the bus inches closer to the car. When I asked him what is he doing and why not wait until car is fully turned then he stepped out of his bus and started using foul words and started shouting and tried to scare us. So this driver was rash driving the whole way and not using lane driving rules.
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              Hi the date and time of this was around 21 June 11:30 Pm to 22 June 12:00 AM
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                Pooja221133
                from New delhi, Delhi
                Jun 21, 2022
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                Today from the route of karol bagh to gurgaon the bus from of 8:50 am bus did not stop the road at the shankar road bus stand. The bus driver saw three people standing on the bus stand and did not stop the bus. This is not acceptable due to him 3 people are reaching office late. This bus driver on multiple instances does not behave on road he did a hand gesture while he saw us on the bus stand. They think it’s their bus and not of public. I request you to get them a fine because of them we will be charged late at work while we were on time on the bus stand. Bus from karol bagh to gurgaon are supposed to leave every 20 mins but they purposefully leave in 30 mins which becomes 35 mins due to traffic i have personally seen them. I request you to please do some strictness with these people as this very wrong. This bus was 8:50 am shankar road red color from karol bagh to gurgaon.
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                  Komalsachin
                  from Narela, Delhi
                  Jun 20, 2022
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                  Address: gali no3 shiv mandir colo, Shiv mandir colony

                  I was travelling in route no 112 with bus no DL 1 PD 4932. Driver stopped the bus 1 km before the last stop. On asking about this, he replied that bus will move forward after half an hour . I was travelling with my 8 month old baby. Driver spoke very rudely and didn't hold any accountability. On saying that we will complain, he replied that jo karna h jaha krna h kar lo. The spot where he stop the bus, is the spot where all the driver and conductors sit to gossip.
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                    A
                    aryan gupta 737
                    from New Delhi, Delhi
                    Jun 20, 2022
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                    Bus lane violation

                    Bus number ((DL1PD3646) Orange ) is not moving in it's bus lane as the blue bus is moving.
                    Also it was changing its lane frequently.
                    I hope strict action would be taken by the concerned authorities.
                    The incident took place near Punjabi bagh chowk, west delhi....
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                    1319
                    from DELHI, Delhi
                    Jun 17, 2022
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                    On route 780, we are facing issue of non availability of buses during peak hours in evening. Earlier it was not like that buses used ply on there allocated times after every 30mins. But, now they run according to their own timings due which there is no bus available during office hours.

                    Kindly look into the matter and if possible pls set the time table as earlier so, that we do not face any transportation problems.

                    Thanx and rgds
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                      S
                      Saurabh Rana ji
                      Jun 17, 2022
                      Dec 5, 2023
                      This thread was updated on Dec 5, 2023
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                      Sir mein student pass apply Kiya tha usme apply karne ke bad payment bhi ho gyi but kuch reply nhi ayy
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                      can you tell me what happen next? i am facing same situation.
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                        A
                        aniket.v451
                        from New Delhi, Delhi
                        Jun 17, 2022
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                        Resolved

                        Website: www.dtcpass.delhi.gov.in/apply

                        Dear sir,

                        I hope you have a great day so far,

                        I hereby, would like to inform you that, I had applied for E-BUS PASS and complete the payment .

                        The pass got rejected (reason : payment not reflected), but I had done the payment.

                        please refund my money, I had also visited scindia house DTC office for same problem, but I did not get any solution.

                        I had attached all required documents

                        DATE OF APPLY - 4 may 2022
                        APPLICATION NUMBER[protected]
                        NAME - ANIKET
                        DURATION - 2 MONTHS
                        AMOUNT - 200

                        PAYMENT DETAILS
                        TRANSACTION ID - T2205041959119969700509
                        UTR[protected]
                        TIME OF PAYMENT - 07:59PM

                        I request you to look into the matter and do the needful at the earliest.

                        Aniket
                        [protected]
                        aniket.[protected]@gmail.com
                        (DSEU PUSA CAMPUS)
                        Jun 21, 2022
                        Complaint marked as Resolved 
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                        Dear sir,

                        I hope you have a great day so far,

                        I hereby, would like to inform you that, I had applied for E-BUS PASS and complete the payment .

                        The pass got rejected (reason : payment not reflected), but I had done the payment.

                        please refund my money.

                        DATE OF APPLY - 31 OCTOBER 2022
                        APPLICATION NUMBER[protected]
                        NAME - ZAKIR
                        DURATION - 1 MONTH
                        AMOUNT - 100

                        PAYMENT DETAILS
                        TRANSACTION ID - S30006874
                        UTR[protected]
                        TIME OF PAYMENT - 22:27

                        I request you to look into the matter and do the needful at the earliest.
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                          Govind Ruthwik
                          Jun 16, 2022
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                          Address: Asrao nagar arul colony Vijaya high school road near jet car wash

                          Dogs are coming in the house and fully dirty doing come and take all dogs one dog also I should not see
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                            kgkalra
                            from New Delhi, Delhi
                            Jun 16, 2022
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                            Address: Mukraba Chowk coming from Prashant Vihar side

                            June 15 at 10.30 pm very rash driving in multiple lanes by bus
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                              S
                              Saurabh5198
                              from Azamgarh, Uttar Pradesh
                              Jun 15, 2022
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                              While traveling to my office from central school bus stop bus 442
                              And bus number - DL1PC0552
                              When I got outside of my bus at safdarjung I checked my bag for my purse but it was missing
                              It contains my aadhar card pan card and two debit cards of bandhan bank and indian bank and some keys with 2500 approx cash in it. Please help me find my purse by checking cctv of the particular bus .
                              My name is Anushka chaubey.
                              Contact number [protected]
                              Aadhar number[protected]
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                              Hi myself INSP dilbagh today my wife purse has been stolen amt 9000/- cash only in bus no 544 from sarojini Nagar market to DDA flat Madangir the time approx 1810 to 1845 hrs please help me
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                                Neha9190
                                Jun 15, 2022
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                                I travel from South extension to greater kailash the frequency of bus route no 540 is so low that so many times I have to wait for an hour because sometime 2 buses come one after other then there will be like no bus for hours and the rush is so extreme because of which cases has happened with me my phone was stolen today. Please plan the buses timing in a way the it will not create that hush hush. It is really needful because it is about safety. And public transportation should be proper so that people like us can use it instead of own vehicle to decrease pollution in delhi.
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                                  Nishwan Shergill
                                  Jun 15, 2022
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                                  I am regular commuter of DTC bus no. 100 which starts from kendriya terminal at 8.20 a.m. The bus driver of the same route having bus no. DLPD4425 does not stop the bus at the bus stop and don't follow the route. Many times he skipped the stand as well as route. He also drives the bus vary harsh. Due to all this many passengers are facing so much difficulty and didn't reach its destination on time. I request to kindly check the gps of the bus you will also know how much he is following the route. I hope u will take strict action against him.
                                  Jun 15, 2022
                                  Updated by Nishwan Shergill                                   Kindly let u know what steps u have taken against him.
                                  Jun 15, 2022
                                  Updated by Nishwan Shergill                                   The stops he skipped are Bangla sahib gurudwara, Palika and he takes the bus from back side of that stand.
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