Delhi Transport Corporation [DTC] Complaints & Reviews

There are almost 15-20 street dogs near my home, 2 dogs looks infected with some disease. Please catch this dogs, they jump inside homes and create mess. Even run behind people and children

There are 2 big dogs black and brown.They are so ferocious. They have bitten many people and are killing other dogs also. Kindly look into the matter

I am medical staff working in private medical laboratory inspite of having my identity card original conductor start arguing for curfew pass your ID is not valid
But on other hand when a lady enter DTC with government hospital ID card he didnt ask for the same and continue arguing
I am traveling daily but this type of requirement with my ID card never asked because my ID card is valid
Bus route no. 801 travelling towards kapashera timing 3:32 pm today 22 april 2021
Request you to please teach your staff to behave properly in this crisis as we covid workers are already suffering travelling crisis

There are 2 stray dogs who constantly bark at night hours for no reason . They live in my neighbour's house who himself is tired of them. They are a constant nuisance to everyone's sleep and disturbs us. Please catch them and take away.

बदरपुर बॉर्डर पर बस ड्राइवर्स डिस्प्ले बोर्ड ON रखने का रूल follow नही कर रहे है।
आज 12 अप्रैल 2021 सुबह 10 बजे बदरपुर बस स्टैंड पर 18 डीटीसी की बसे खड़ी थी।
4 ने नंबर डिस्प्ले बोर्ड बंद कर रखा था।
8 ने नंबर डिस्प्ले बोर्ड पर रूट नंबर 414 लगा रखा था जबकि ये रूट नंबर बहुत समय से एक्टिव नही है।
एक भी बस इस रूट पर नही जाती बल्कि कुछ सेकंड पहले सही रूट नंबर लगा कर बस भगा कर ले जाते है।
कृपा करके इस ओर ध्यान दे और लोगो की सुविधा को ध्यान में रखते हुए बस ड्राइवर्स को सख्त guideline दे।

Respected Sir,
Main aaj 10.04.2021 ko lagbhag sham 6.10 - 6.13 baje Desh Bandhu Gupta Bus Stand se Bus Route No. - 951, Bus No. 5308 mein baitha. Main bus conductor ko Rs.20/- diye aur conductor ko kaha ki mujhe ek ticket Kamla Market ka de do, bus conductor ne mujhe Rs.15/- ka bus ticket mujhe diya aur Rs.5/ mujhe waapis kiye. Mujhe yeh nahi pata ki bus conductor ne ticket kahan tak banaya hai, bus ticket par conductor log apna nisaan...

Respected Sir,
Main aaj 10.04.2021 ko lagbhag sham 6.10 - 6.13 baje Desh Bandhu Gupta Bus Stand se Bus Route No. - 851, Bus No. 5308 mein baitha. Main bus conductor ko Rs.20/- diye aur conductor ko kaha ki mujhe ek ticket Kamla Market ka de do, bus conductor ne mujhe Rs.15/- ka bus ticket mujhe diya aur Rs.5/ mujhe waapis kiye. Mujhe yeh nahi pata ki bus conductor ne ticket kahan tak banaya hai, bus ticket par conductor log apna nisaan...

Sir, I go for job every day at bawana
I want to go to the job by dtc but your buses some many times do not stop because they take brave to private buses and when at morning or at night ( timing of job)people starting go for job or home that time government buses do stop and don't come that time they left us due to private buses we don't have time to do anything that's way they take advantage and all rtv capacity are maximum 25 people but they get in the bus around 50 people
I want to say please provide good bus service at job timing
Please check about this
This is the truth they take brave...

COMPLAINT

Date of Incident : 09/04/2021
Time of Incident : 11:45 A.M.
Location : Sector-16, Noida
Bus Route No. : 347
Bus Regn. No. : DL1PC7195

I am RAJ CHITARA R/o Greater Noida today boarded a DTC Bus from Botanical Garden Metro Station, plying on Route # 347 having Registration No. DL1PC7195. I bought ticket of Rs. 24/- from Botanical Garden Metro Station to Laxmi Nagar (Ticket...

Respected Concern Person,

As I travelled today(1st April 2021) from Narela to Bawana around 9:12 AM. While at Narela railway crossing I was on my right side to cross the railway crossing so that time your department bus no DL-1PC-8138 related to Rohini depot 2 came from the wrong side and create an excess traffic jam. So I requested him to please clear this as soon as possible. On this, your bus driver misbehaves with me and other public people. On that, while I try to make his misbehaviour video so he started beating me also snatch my mobile for regarding this I'm going to attach his nonsense behaviour of a bus driving and my injury pic too. Also, such behaviour is a natural person is very harmful to the public.

Please take serious action on this ASAP.

Note: Also please check his duty hours that what time he started and what time he was completed his job last.

I stay at Section-17, Ulhasnagar 421003, opposite ShivKala Diagnostic Centre of Dr. Gwalani. There are around 10 big dogs out of which 3 has delivered lots of baby dogs.
Life has become miserable as they bark and bite the passersby. Through out the night, their barking noise disturb our sleep leading to sleepless nights and disturbed days.

Please act immediately

Dear Sir/Madam,

We have been in trouble by the increase in the number of street dogs(nearly 5 to 8). They are wild and chasing the people. Please send a dog van to catch them. I hope you understand the situation.

Just in small road nearly 5 to 8 dogs, especially in the night times horrible to us to walk on the road.please help us ASAP.

Location: kphp phase1, road number 2,
Sri sarswati devi temple road.

Dear Sir/Madam,

We have been in trouble by the increase in the number of street dogs. They are wild and chasing the people. Please send a dog van to catch them. I hope you understand the situation.

Just in small road nearly 5 to 8 dogs, especially in the night times horrible to us to walk on the road.please help us ASAP.

Location: kphp phase1, road number 2,
Sri sarswati devi temple road.

Sir yesterday evening 26/03/2021 we board bus number DL-1P, D-4539 (Rani khera depot)from Narela bus terminal around 8.30pm. Bus driver was continuously using phone while driving, we made an objection in this regard and then he started misbehaving with me and my mother and he gave us a threat that we will behave like this only, we can complaint about him wherever we want. Please take strict action such drivers .We even asked bus conductor for complaint book but he refused to provide us with the same.

I am very disappointed from dtc customer care service i call to him in customer care which i get from online dtc site, 1 no is not connected
ever when i call 2) no they don't attend call ever which type third class online pass applying service is this with very worst customer care service . please improve your service .

Dear Sir/ Mam

i want to say you that i had apply for online pass day before yesterday i have done all process for make my pass but in last time when i pay the money then i get one problem money was deducted from my account but online showing ( Failed while gateway response) (we apologize that your transaction was not able to go through Request you to try again)

Please Help me on that i am attaching a my account details with this mail
Regards
Bhaskar Kandpal

This is regarding an incident which took place today at around 10.30 pm in south Delhi area. My cab’s tyre got punctured near sheikh Sarai bus stop and I had to get down with my mother and my sister. We boarded a 522 green bus with the number- DL-1P C7071 and after going for 1 stop, the driver and home guard forcefully asked us to get down due to COVID protocol saying that only people who are seated are allowed to travel. There were many other people in the bus who were standing but they forcefully asked only us to get down. We requested them to allow us till the next stop which was Madangir as it was very late night but they forced us to get down at that point itself. I am attaching the picture of the bus and would like strict action against the driver who was not even wearing a mask and the marshall. They left us in pitch dark in between two bus stops where there were no other conveyance available and we had to walk 100 metres to the next bus stop to board another bus. This shows still how unsafe delhi public transport is for women
I would request you to take strict action against the driver and marshall
Looking forward for a prompt response on this matter as it is a concern of women safety and security in the city. I have mailed DTC but there was no response till now and neither there was any response on the calls.

Aaj me nangloi depot ke samne 254 no. Bus ka wait kr rahi thi or 254 ki 4A duty ki bus aayi or bus khali hone k bawjud conductor or martial mujh pregnant lady ko bus me chadane se mana kia or martial seat pr betha tha fir bhi mere kahne pr ki me dtc staff se hu bethane se mana kiya. Bus me bahut si seat khali thi fir mere sath galat dhang se baat ki.
Martial name: Ashu
ID :135/17410
Es martial pr sakht case ho.

Bus Route no. 522 Bus no. - DL1P C8889
I took the bus from Madangir and there was no one in the bus except the Marshall driver conductor and one person sitting right back of the driver, all of them were staring at me which felt awkward and then driver didn't stopped the bus at Pushpa bhawan so that anybody can get inside and started driving rash. I wanted to get out of the bus at sheikh sarai but the light was green and still he slowed down the speed so that green light can turn red then driver started commenting regarding the perfume when I was standing near the exit gate to get out of the bus all of them started discussing regarding the smell like it is so good which perfume is it? And started making cheap comments. Even he stopped the bus after bus stand and started saying madam ne lagaya hai perfume bohot bdhiya hai, hai na and it was so horrible for me as being the single lady in the bus and no one was there and the Marshall was accompanying them all in this who's supposed to help ladies and he was standing still there making fun. This experience was so disgusting it felt so bad to be a woman at that time.

Here near my house a dog gave birth to 7 puppies recently in a broken rickshaw. Now the dog is biting almost one person a day. We can't do anything for our safety. Kindly inject them and sterilize them.