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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Oct 7, 2025
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242
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Delhi Transport Corporation [DTC] reviews & complaints page 7

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S
Sunn1233
Aug 31, 2023
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Bus no - DL1PC1370 . Conductor refuses to take bus passes and being a green bus with bus no 764EX, asks me to pay 20 RS from the original 10rs ( from manglapuri bus stand to vasant gaon )
He gave me 2 10rs bus tickets, he did the same with other people too
There was this other guy who had no cash on him, and the one delhi app showed a max ticket of 15 rs for that bus, the conductor asked him to Paytm him, 20 RS but he refused . So he has to leave the bus
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    J
    Joshi1212
    Aug 27, 2023
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    I filled an application for a e-bus pass on 19 aug for 2 months.And i have paid 200rs but then my application got rejected .so i want the refund of my 200rs.This is the application id[protected]
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      S
      Sahilkumar2008
      from DELHI, Delhi
      Aug 25, 2023
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      Address: CB 27 RING ROAD NARAINA

      Hlo sir i had applied for DTC bus pass on 23 august 2023 for 3 months and paid Rs 333 through upi but my application form is rejected and today is 24 august 2024 and i not get refund in my account so i request you to refund Rs 333 (paid for buss pass) in my account as soon as possible.
      application no.[protected]
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        S
        Sahilkumar2008
        from DELHI, Delhi
        Aug 25, 2023
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        Address: CB 27 RING ROAD NARAINA
        Website: dtcpass.delhi.gov.in/faqs.jsp

        Hlo sir i had applied for DTC bus pass on 23 august 2023 for 3 months and paid Rs 333 through upi but my application form is rejected and today is 24 august 2024 and i not get refund in my account so i request you to refund Rs 333 (paid for buss pass) in my account as soon as possible.

        application no.[protected]
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          R
          Ratnesh Mishra264
          from DELHI, Delhi
          Aug 24, 2023
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          Address: Police station Timarpur BUS STAND

          WANT MY MONEY REFUND, AND TAKE ACTION AGAINST THEM ACCORDINGLY.

          My self, RATNESH and one friend of mine called Rohit, were going to sant parmanand HOSPITAL, and we both started our journey from sonia vihar 1st pusta from auto rikshaw to wazirabad and walked to the nehru vihar stand. we took 258 from nehru vihar for HOSPITAL. we were taking ticket but during this police station timarpur named bus stand had some checkers and they did not listened to us without any thing asking from the conductor the checker started pushing me on my shoulder and continoulsy, 8-10 times and after that i was the guy who went aside from their that other checker, that guy keep saying that I am the GUNDA here, you would be doing the same, if you were there in my place. And that unknown checker whats your status and all. Even when i said that i'll complain about you guys, they all said that go and do whatever you want, no one will listen to you.

          WANT MY MONEY REFUND, AND TAKE ACTION AGAINST THEM ACCORDINGLY.
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            P
            Prerna Singla
            Aug 24, 2023
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            It is with utter disappointment I wish to say that bus driver of blue bus no. DL - 1 PD 5779 misbehaves with passengers, talks rudely, smoke cigarette in bus and on asking him to not to smoke in bus, he asks passengers to deboard bus, dont stop bus or stops far away so that public don't board bus, especially at Nangloi stop at 1:15 pm.
            I want you people to give him last warning as he is extremely rude with passengers, especially women passengers and take strict action against him.
            I can also share picture of the bus driver.
            I won't take it further. He should be taught a lesson now.
            And if action won't be taken, I will go to higher authorities to complain against him.
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              J
              Jpanwar495
              from Burari, Delhi
              Aug 22, 2023
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              Dear sir
              Myself Jatin Pawar from Keshav Nagar Delhi 110036 I would like to draw your concern toward the poor service of DTC buses from Kashmiri gate to Keshav Nagar (Bus number 61, 192, 143). The root is of 12 km only but the service is so poor that it takes more than two hour to reach home and office which cause us many problem even the problem of snatching and theft happened. Despite being short route the population is quite more who travel through DTC buses.
              It is our humble request that please increase the number of buses in this route soon as possible and we hope that you will resolve this as soon as possible.
              Thank you
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                A
                aarsingh
                from Delhi, Delhi
                Aug 21, 2023
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                In bus route no. 819 a checking squad came in checked my ticket which of rs.10 and I had to take the rs. 15 ticket which was my fault and I apologise for it but my main problem is with ticket checking squad they snatched 200rs. from my wallet without my permission. That kind of behaviour is not acceptable from anyone even I was ready to take another ticket.
                Kindly please refund my fine of rs.200
                Aaryan Singh
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                  H
                  Hritik Tyagi
                  from Delhi, Delhi
                  Aug 19, 2023
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                  On 07th August, I submitted my online application for e bus pass, I had paid the corresponding 2 month fees ( 200 rs). and payment was confirmed from my side, however after the payment. my screen was stuck in infinite loop, I also didn't got any notification from the website, that the transaction was success, although the URL of the stuck webpage shows success. However, I haven't received any sms or email from them regarding the successful submission of my application, which they usually do within minutes after payment . its been 12 days now, I haven't recieved my e - bus pass, or even a single sms regarding it . I have tried emailing them, and calling them multiple times, but they are not picking up my calls, or answering my emails, please do something about it . I demand full refund for my 200 rs . their email is [protected]@dtc.nic.in
                  my mobile number is [protected]
                  my gmail is [protected]@gmail.com
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                    A
                    APNA PAN
                    Aug 17, 2023
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                    Please provide service route 347 more buses at duty time hours because noida to delhi many passenger travel and there is too rush in this route thank you sir for giving me valuable time .
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                      P
                      PawanKumar8467
                      Aug 17, 2023
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                      Address: Gali no.1, 20 futa Road, part 2, mukundpur

                      A ticket checker charged me fine for because conductor done something wrong with my ticket .but it is the responsibility of the conductor to give me right ticket. They done it purposely to get fine.
                      Place where I was being charged: pitampura powerhouse stop
                      Time :7:50
                      Traveling: mukundpur to pitampura powerhouse stop
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                        P
                        Piyush kumar6523
                        from Patna, Bihar
                        Aug 16, 2023
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                        Address: Adarsh colony e near nakhash pind bagichha

                        My area is fully sorrounded by houses. Still there are some places where there are raw sand kept.in that patch of sand, there are more than 20 dogs and there numbers are growing rapidly. Recently, they have gave birth to seven baby dogs and this has made the situation worse. Previously, they used to just bark and sorround people but now they have started to bite people (Even a man).
                        Whoever passes, is beign chased for sure and if he/she is afraid of dog, he/she is beign bitten. I am a student and when i'm on my way to stoppage (Early morning), the street dogs are always fighting and even chase me sometimes. As, it is rainy season now, hence sometimes when it rains, they enter in our houses in number and makes us enterring our own house feel like a battle or war as they resist us and barks at us when enterring.
                        Please, i request you to please throw light on the situation and get the very possible aid possible.
                        With regards
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                          R
                          Rohan6981
                          Aug 12, 2023
                          Oct 17, 2023
                          This thread was updated on Oct 17, 2023
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                          Please refund my amount of 533 rs
                          Because my application has been rejected

                          Application ID :[protected]
                          Do you get your money please tell me please 🙏🥺
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                            R
                            Rohan6981
                            Aug 12, 2023
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                            Please refund my amount of 533 rs
                            Because my application has been rejected

                            Application ID :[protected]
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                              A
                              AdarshKumar04
                              from Delhi, Delhi
                              Aug 11, 2023
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                              I have applied for a bus pass on August 10, 2023. But my application has been rejected on August 11, 2023 stating Your Bus Pass Application Id[protected] has been rejected due to non-submission of Duly filled pass application form attested by authorised signature of the institute, Miscellaneous Administrative Reason.

                              I paid 500 rupees via Google Pay and after rejection i haven't got the refund for the same.
                              Date of Application: August 10, 2023
                              Application Number:[protected]
                              Duration: 5 months
                              Amount: 500

                              Transaction ID:[protected]
                              Paid to: sbiepay.[protected]@sbi (Delhi Transport Corporation)
                              Paid Via: Google Pay
                              Payment Date: August 10, 2023
                              Payment Time: 4: 39 PM

                              Kindly look into the matters and try to provide the refund.
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                                A
                                AdarshKumar04
                                from Delhi, Delhi
                                Aug 11, 2023
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                                Refund of money for rejected Bus Pass

                                I have applied for a bus pass on August 10, 2023. But my application has been rejected on August 11, 2023 stating Your Bus Pass Application Id[protected] has been rejected due to non-submission of Duly filled pass application form attested by authorised signature of the institute, Miscellaneous Administrative Reason.

                                I paid 500 rupees via Google Pay and after rejection i haven't got the refund for the same.
                                Date of...
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                                R
                                Ranjeetpagal
                                Aug 11, 2023
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                                Bus number 923, services is vey slow and minimum bus available in this rout, please increased the bus services in Najafgarh to old Delhi (923).
                                We are facing lot's of problem in daily routine.
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                                  R
                                  Rohan6981
                                  Aug 5, 2023
                                  Sep 23, 2023
                                  This thread was updated on Sep 23, 2023
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                                  Resolved

                                  Dear DTC,

                                  I applied for the "Student All Route AC/Non-AC" bus pass on 5th Aug 2023, paying Rs. 105 via Net Banking. Unfortunately, my application was rejected, and I seek a refund for the amount paid.
                                  Kindly assist me in resolving this matter promptly.

                                  Bus Pass ID :[protected]

                                  Yours sincerely,
                                  ROHAN
                                  Aug 12, 2023
                                  Complaint marked as Resolved 
                                  Bhai tumhra money refund ho gya kya, bhai mane bhi complain kari hain pr money refund nhi hua abhi tak
                                  Rohan6981's [Complaint's author] reply, Sep 23, 2023
                                  Haan bhai
                                  1 week mei aa gaya tha Refund
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                                    M
                                    manishvab
                                    from New Delhi, Delhi
                                    Aug 4, 2023
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                                    Address: Rama Vihar karala

                                    Hello Sir bus Rout 992 bus number Dl 1PD 5602 Stand on not stop
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                                      V
                                      vijender7787
                                      Aug 3, 2023
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                                      Rash Driving - zig zag

                                      DL1PD 6129 ac, he is drive like untrained and fast zig zag. Very rash driving. Kindly resolve the issue....
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