Delhi Transport Corporation [DTC] Complaints & Reviews

Dear DTC,

I applied for the "Student All Route AC/Non-AC" bus pass on 5th Aug 2023, paying Rs. 105 via Net Banking. Unfortunately, my application was rejected, and I seek a refund for the amount paid.
Kindly assist me in resolving this matter promptly.

Bus Pass ID :[protected]

Yours sincerely,
ROHAN

Hello Sir bus Rout 992 bus number Dl 1PD 5602 Stand on not stop

DL1PD 6129 ac, he is drive like untrained and fast zig zag. Very rash driving. Kindly resolve the issue....

Today I was travelling in DTC bus route DL1PC9383 at 10:20, and I asked for ladies seat which was consumed by a young boy who started misbehaving when I asked for the seat . When I asked to the bus conductor and Marshall to help me in getting the seat then they said that ladies reserved seat is valid only till 3 stops from the source . If government is giving seat reservation and help in the form of Marshall and conductor then why it can...

Dear DTC,

I applied for the "Student All Route AC/Non-AC" bus pass, paid Rs. 533 via UPI (PhonePe), but didn't receive any pass details. Please confirm if the pass will be generated or process a refund of Rs. 533. Attached is the payment screenshot for reference.

Thank you.

Yours sincerely,
ROHAN

Dear DTC,

I applied for the "Student All Route AC/Non-AC" bus pass on 30th July 2023, paying Rs. 533 via UPI (PhonePe). Unfortunately, my application was rejected, and I seek a refund for the amount paid. Attached is the payment screenshot as proof of the successful transaction.

Kindly assist me in resolving this matter promptly.

Thank you.

Yours sincerely,
ROHAN

Good evening sir
I want to raise the complaint about the bus driver who didn't stop the bus for an extremely old aged man.
Bus no - DL1PC5335

Good evening sir
I want to raise the complaint about the bus driver who didn't stop the bus on bus stand for an extremely old aged man.
Bus no.- DL1PC5335

Mai aapko ye 4th complaint hai aaj 29/07/23 hai aur aaj bhi payment under clear dikh rha hai status pr jldi clear kro sb nhi to aap mujhe hmara payment wapas kr do

Mai new pass apply Kiya tha jo apply date22/07/23 ko Kiya tha aur pass start 24/07/23se tha aur aaj date 28/07023 ho gya aap hmara pass kb tk clear krwaoge jb hmara pass ka date khatm ho jayegaa TB aap mujhe hmara Paisa wapas kr do mujhe ab online pass nhi bnwana hai please send my money

I made the payment for my DTC e-bus pass on 23rd July 2023. However, as of today, 27th July, I have not yet received the e-pass. I have attempted to contact the DTC Department multiple times, but each time their phone lines either show as switched off or busy. My DTC bus pass application number is[protected].

Sir i was traveling in bus 544 i had ticket of andrews ganj bus didn't stop on andrews ganj bus stopped on south extension i came out so ticket checker stopped me i explained situation bus didn't stop on andrews ganj but he forcibly checked my bag and took 200 from my wallet and abused me even i had ticket bus didn't stop

Respected sir/madam,
I’m facing a problem of not getting a single bus in between 7:30 to 10:30p.m. In old delhi railway station to palla village distance route no.125. I’m facing this issue form approximately 2 months and regularly i drop a complaint but nothing is happen to my complaint this is a worst experience after changing your pervious schedules. We are not reaching home at time if any thing would happen then you all are responsible because i’ m complaining for approximately 10 weeks.
I again requesting you to pls look in this matter, we didn’t get any convence for this location.

Thank you
Vidushi chauhan

Yesterday while I was coming back home in DTC bus, the bus driver didn't stop the bus at the bus stop and was not driving the bus the right way, upon saying that I will complain about this on consumer complaints and DTC official website, they stopped the bus immediately on the road and misbehaved with me. The bus was heading from Kashmere gate to Chauhan Patti, Date - 25/07/2023, Time - 16:35, Bus number - 258, I don't remember the exact bus plate number but the last four digits were 2290, i request to please take actions against this driver. Or else I will complaint in the higher authority. Is this the reason I pay taxes that the civil defence person also misbehaved with me.

Maine aaj e-pass ke liye apply Kiya aur payment bhi done ho gya pr hmare phone pr koi msg bhi nhi aaya aur n hi email pr hmare pass total prove hai hme bus pass dilwaye ya payment refund kre

Sir, i lost my brown color wallet in dtc bus no DL1PC 7566 on July 21, 2023 between 1900 hours to 2000 hours in dtc bus route no 740 from ITO to Krishi Bhavan which was voing to Uttam Nagar Terminal. My office id card, adhar, pan, debit, credit cards etc important documents lost in the wallet. There was no crowd in the bus, kindly check the cctv footage during the 1900 hrs tk 2000 hrs of the bus.

Yesterday, we shyam sunder narula and my wife kiran Narula, senior citizens were travelling on our two wheeler scooter towards Lajpat Nagar Metro Station Road at 4.25 p.m. DTC orange bus No. DLDC 6127(Route No. 727) was standing at Lajpat Nagar Metro Station Bus stop. We were passing from right side of the bus keeping sufficient distance/gap. All of a sudden the driver of the bus took the bus on the right side with very high speed because of which we have to stop our scooter urgently and our scooter fell down on the road. Behind our scooter there was heavy traffic and the cars behinf our scooter also had to use their emergency breaks. In this scenerio, three private cars were collide with each other and there was traffic jam on the road. But the bus driver did not stop the bus even after seeing all this and rashed the bus on very high speed. However, we managed to took photograph of this bus in question and again tried to stop the bus but failed to do so.

Under the above circumstances, We senior citizens, request the concerned authorities for taking strict ation against the above bus driver to save of lives of innocent citizens.

We hope for immediate action and expect a reply from the concerned authorities. Otherwise, we shall be compelled to take up the matter at other appropriate forums for the action against the above driver.

Photograph of the bus in question is enclosed.

Thanking you

Shyam Sunder Narula/Kiran Narula
K-79/B, Sheikh Sarai, Phase-II
New Delhi-110017
Mob.: [protected]

DL1PD5543
Route 120 morigate to ramdev chowk narela
Driver misbehaving and don't Stop the bus on bus stop and abusing and drink alcohol

Dear sir bus no DL1P 4698
Today I stand on bawana the came and stop the stand thera a huge crowd to day the bus driver start the bus with out stay passenger that way iam fell down on back door please check bus cctv camera bus was blank why driver start the bus ...

Next iam going next stand with my husband but driver not stop bus Aditi college and not stop mahrishi dayat hospital finally I am pick this bus phoot village ...iam ask the driver why he didn't stop bus all stop ..and why he survive blank bus on road ...

This is for electric bus number DL51GD9252, the driver was driving extremely rash on the turn from lado Sarai golf course to MG road. He hit and rubbed against my car and did not care to stop. Then he once again cut the bus as if it was an autorickshaw almost about to hit again and once again sharp to the left to park. When I approached why is he driving like that, he started shouting back. It is taxpayers money, lives on the road, harming other peoples vehicles and no remorse at all. Please take action or I will be happy to keep taking this up with higher authorities or media channels if needed.