Delhi Transport Corporation [DTC] Complaints & Reviews

I had travelled in Low Floor AC bus on 14th June 2011, route no. 522SPL, bearing no.- DL 1P 7094, that left Dr. Ambedkar Nagar Terminal at around 07:40pm. The AC was set on 29 degrees whweras the outside temperature was around 30 degrees. After tellin the conductor and driver no action was taken from their end and cooked up stories for not controlloing the temperature. I even tried calling the helpline number but alarmingly none of the numbers were in use. The service of DTC is really poor and they are not rendering services for the money they are charging from us. I hope the higher authorities take up this matter seriously and take quick action at the earliest.

I was in my car when I took this photo of a DTC bus driver talking on the phone (you can see the blue coloured phone . This was at about 7pm in the evening this road as soon as we turn in from the NH-8 in to Mahipalpur on the Mahipalpur Mehrauli Road, this road is slow moving and also a lot of pedestrians crossing the road.

No wonder the buses are killing so many people all around Delhi.

The bus no is clearly shown in the photograph. DL 1P B 6416

Please do let us know of what is going to be done about this.

There is not DTC Bus Service in Mukhmelpur, Delhi-110036, if any bus comes no timing to come and go
the conductor and drivers drops their trips, the buses is very old and out of order in the way. so people are suffering in transports. the delhi govt. give almost 60 routes to Gramin Sewa But there is one and two. where is gramin Sewa Taxi. they are driving on other routes. Narala Depot gives DTC Bus to us but there is no low floor bus service in Mukhmelpur

I would suggest you, give new route in circle from Azadpur to Alipur to Mukhmelpur to Hiranki to Burari to Kings way Camp to Azadpur, burari route is very good to earn money

COMPLIANT
TIME between noon 1'o clock
DATE 6/6/2011

Dear sir,
i m pritam singh and i am student,
sir aaj maine janakpuri delhi se DL IP C 8102 se rajouri gardern delhi k liye ticket liya mere saath meri friend bhi thi. hum jab rajouri pauhche to hame kuch stand ka doubt ho giya tha esliye ham utar nahi paaye jab red light aayi to hamne driver ko bola bhaiya ji gate khol dijiye hame utarne dijiye lakin us ne nahi khole kha ki gate stand par hi khulega lakin jab 1-2 logo red light se pichla gate khol diya jab hamne kaha ki ab gate kyu khola to kaha ki wo staff k hai jis se hame bahut dukh hua mere saath jo frd the un ka sar dard ho raha tha maine emergency door ka batan dabakar bhi darvaja kholna chahya lakin darvaja nahi kholne diya giya akhir mai us ne hamari jeed se darvaja khol to diya lakin bahut galat tarike se hame bol kar jab utarte waqt maine kaha ki mai aap ki complain karunga to driver vi ulta sidha bolne lag giya pls es par koi action jarur lena
dhanyawaad ji

Non stopping of Bus no. 567 A at Andrews Ganj bus stop in peak office hours
The DTC bus no. 567 A (going towards Mundka around 9.30 - 9.40 am.today - 24th May, 2011) did not stop at Andrews Ganj bus stop despite signalling by me, a lady sr citizen. Bus registration no. - DL 9674 ( green bus) . Action should be taken against the driver / conductor as this is the usual behaviour of the bus staff.

The DTC runs the buses for us, the passengers. Drivers/ conductors have no right to act according to their own whims and fancies.

Hello,
I m Sonia. I want to file complaint about DTC bus service.
I am working in MaadiPur Village. I always leave my office 6:30 pm to 6:45 pm after that I go to Wajir Pur Depot for my Destination.
There is only one Bus Route 978 to go WajirPur Depot. At this time there is no bus to go there. After 7:15 pm DTC bus comes but, sometime Driver does not stop the bus at the stand of MaadiPur Village. After, Stop services of Blue Line situation has been critical.
Please increase DTC bus service on Route No.978 in the evening for go toward WajirPur Depot.
I shall be very thankful to you..

Dear Concern,
Dated: 2nd May 2011
I boarded bus number 34 bound for Mehrauli from Sec-18/ GIP bus stop in Noida. The same is my routine as always.
I have been using this bus since the past two years but have never had any incident of rude behaviour from the conductors who are mostly aged. But today the bus conductor behaved very rudely and even asked me to step down from the bus while it was moving.
As I have to de-baord the bus at Khanpur i daily take the name of the stop and the conductor's charge Rs.22/- for the same. But today the conductor asked me for Rs.26/- without any good reason. When i told him that i always take a Rs.22/- ticket and that he was overcharging unnecessarily he started shouting and using rude and abusive language.
I was humiliated in front of the whole bus and was asked to take another bus.
This is a serious concern as the younger lot of DTC is not apt enough to handle the job and are majorly from an un-educated type of background who don't know how to behave with the ladies.
Furthermore even the bus driver, upon hearing the commotion, asked me to get down instead of trying to resolve the issue.
The Bus number is DL 1PC 7914, i boarded the bus at 5:15 PM.
Request you to please take suitable action against the errant staff.
Regards
Savleen Kaur
[protected]
[protected]@yahoo.co.in
Complaint # 17292

Dear Sirs,
This has reference DTC bus vide route # 910 bearing Regd.# DL 1pc 7336 enroute Karam Pura to Sayed gaon , time 3.05 pm. We were waiting at Punjabi Bagh bus stop for half an hour but no bus was available . As the bus approached stop every passenger boarded the bus with a sigh of relief. Soon after everybody boarded the bus and about to alight a person came with a threat in his behaviour and told the driver why at all did you bring the bus , don;t you know blueline is about to come, without taking care of inconvinience of the passengers waiting in the scorching heat.
Would some higher authority look into the matter and take action.

I was standing at Deepali Chowk (New Delhi) Bus Stand on 28th April, 2011 at around 10.00 pm. The bus (route no. 254) was supported to stop on the bus stand to pick up passengers. But the driver did not stop bus for passengers. I had to catch the bus as I was getting late at that night and I warned off my hand to stop it. Instead of this the driver drove the bus away fastly.

Please take necessary action over it.

Sir,
We are daily passengers of Route No. 972 (Bawana to Uttam Nagar) but we have to face a lot of problem because bus service is very poor. Bus is coming within 40-50 minutes, between 9.30 to 10.30 a.m. and at night after 6.30P.M. there is not any bus in UTTAM NAGAR terminal. Bus will coming within 1 hours. This is single route for Bawana to UTTAM NAGAR. Than how can the passanger manage to reach at the place.
Not to speak of Route No. 972 many route from Bawana are not properly work.
Because of Bawana Depot. Bawan Depot have all the Buses in bad condition. Lot of Buses got Break Down in the way.
Transport department should manage the other Depot's Buses for Bawana residential and solve the problem of resident of Bawana and belongs to Bawana Depot.
Hope you will do the needful to the earliest.
Regards
Harish Sehrawat and all Passanger's of 972
Iswar Colony, Bawana Delhi- 110039

There is acute shortage of 522A, 680, Outer Mudrika in morning from 8:00 am to 9:30 am at Khanpur New Delhi. There is only one or two buses on this route during the mentioned time. And these buses are also over crowded that many times people fell from the moving bus (so much crowded that doors don't get not closed).

respected sir,
i paviter singh resident of chand nagar near khyala. I pursuing Chartered Accountant course now i am in internship in Patel nagar. I received STIPEND Rs.1000/- only.
I HAVE TO WAIT FOR A BUS (ROUTE NO.410) not a minutes rather i have to stood hourly in a bus stand OF CHAND NAGAR (near khyala)or a vice- versa.and only there is a one bus which is DIRECT TO MY OFFICE or vice- versa and which is suit for my pocket..

Thus,please sir provide more buses for future convenient..ROUTE NO.410.
Its not a complaint its a request to you..

HOPING FOR YOUR REPLY WHICH WILL BE IN MY FAVOUR.......



PAVITER SINGH
email i.d.- [protected]@gmail.com

Dear Sir/ Madam,


On 11th April 2011, I take DTC bus " DL 1P 2899" from Noida Sec-22. to Sec-12. This is to inform that the DTC bus " DL 1P 2899" bus no. 33 of the route "Bhajanpura to Noida Sec-37", was not stopping by the bus stops for the passengers to get down and I had to get down while the bus was half running and that too on the next stop. when I asked him to stop he misbehaves....

most respectfully ,
i wnt to told you that i daily goes from the route 764 .... i live at dwarka mor . the service of bus 764 is 1 or 2 .at the time between 1pm to 3pm from nehru place to najafgarh . that`s the lunch time of the drivers . no bus comes at this time.
another big problem of delhi transport corporation is that they have no timing and at one time too many buses comes this i have seen in all places of delhi . no sense of driving buses ,please look in to this matter...........

Dear sir
I am a regular cutomer of 879 and I was taravelling to madhuban chowk from sector 13 as a daily routine in a bus no 8105,I took a ticket of madhuban chowk from conductor he gave me the 5rs ticket as madhuban chowk is less than 4kms from sector -13. After some time I had reached my destination 2 ticket checkers came to me at madhuban chowk bus stop and asked me to show the ticket and I had shown the ticket they had said that I Have taken wrong ticket claming that I should have taken of rs 10 ticket and forcefully snatched my ticket of rs 5 . when i replied that conductor has given me that ticket of rs 5 , they had said we will not let you to go from here if the rs 200 is not charged as fine
I want such serious actions against these type of guys or they should be removed from their posts as every single penny is a hard earned money .I hope you will look into this matter and please recover the rs 200 as a false claim by ticket checker
with regards
RAJAT SHARMA
FLAT NO 83 CANARA APARTMENTS SECTOR 13 ROHINI
[protected]

there are almost 10 street dogs in our locality(inderpuri, near chopra optics).they are making our lives hell.at night they bark loudly,hence we could not sleep properly.they enter our buildings and make them dirty by excreting over there. whenever a stranger enters in our locality,they bark loudly and disturb us. therefore, our guests fear to enter our locality. a punjabi family takes care of them.they don't notice the problems created by the dogs. they start to argue , whenever anyone complains. kindly help us. the dogs are multiplying day by day. we would be grateful for your kindness.

Dear Sirs,
We had been waiting for route # 910 on thurs. 3rd March 2011 at 6.30 - 7.45 am but of no avail.
As senior citizens we are complaining because there is a mafia operating in this area but concerned authorities are least bothered about this inconvenience caused.
Kindly improve services in this area people are badly in need of public transport.Normally people are late for work due to poor bus services in this area.
Regards

The DTC Bus operating on Uttam Nagar to Gurgaon Via Dwarka has following issues:

1. The buses on this do not adhere to prescribed route and take flyovers avoiding the bus stops of Shankar Chowk,Udyog Vihar & Atlas Chowk.dropping the passengers at Udyog Vihar Phase 1

2. The DTC Bus Drivers start taking flyovers on NH8 and drop passengers on Busy NH8 Highway

3. The DTC Bus Drivers are arogant and dont stop at bus stop of Belvedere Park DLF Phase III, which is an identified bus stop of cybercity area

While all other DTC busses plying via Gurgaon always stop at the Belvedere Park Cyber City stop.The Bus driver o[censored]ttam Nagar - Gurgaon route does not take responsibilty of dropping women and children at bus stops, he fights with passengers and forces them to get off at NH8 and flyovers : This does not value human life.

I hope DTC will take corrective action before there is an unfortunate accident

To Manager,
Delhi Transport Corporation (DTC)
Subject:Complaint regarding to route misleading by DTC bus Driver

Dear Sir/Madam,
Sir I am a regular passenger of DTC bus no. 347 (ISBT Kashmiri Gate) travel path from NOIDA to Kashmirigate. There is a bus stop at Mayur palace and stopage of this bus mentioned on the board list.
In-spite of this no availability of single bus through this route around 12:00 noon to 2:00 O'clock because it goes over the flyover that's why it escape the below route as depicted.
Sir there is so many passengers who is traveling from this route all of has to face a lot of difficulties, so sir please solve these problem as soon as possible.

Regards,
K.P.Kaushik
[protected]
engg.[protected]@gmail.com
Noida

12 Feb, 2011


The Concerned Manager,
Delhi Transport Corporation (DTC)


Dear Sir,

This is the happening of 11 Feb, 2011(Friday) when I was going back from my office to home at 8:30 pm, I was riding my bike at parallel road to Tughlakabad Fort when a DTC Greenline Bus : Route No.511 (Bus No.DL1P C 8248) honked me from behind as I could not see the bus because the mirror of my bike was lose, I thought it was a car, I took myself aside a little but it was kept honking, by the time I took myself aside completely it took 30 seconds, then the driver of the bus tried to hit me with the side of the bus by driving it wavy and rashly with the full speed of the bus, and I managed to protect myself somehow and had a literally razor-sharp escaped at that time.
Few kilometers ahead when the bus stoped at the red light, I asked the driver, why did you do this?, he behaved very very rudely and said "MAI TEREKO JAB HORN DE RAHA THA TO TOONE RASTA KYON NAHI DIYA".
I am asking, is there any law if the DTC drivers if they will not get a way to drive the bus ahead then they have authority to kill the innocent people.

IT IS SIMPLY A ATTEMPT TO MURDER CASE .

At last, can I hope A strict action to be taken to this particular Driver or I should go to the higher most authority where I can get the Justice?

Regards,
Imtiaz Ahmed
[protected] / hi.[protected]@gmail.com

Faridabad.