Delhi Transport Corporation [DTC] Complaints & Reviews

Dear Concern,
Dated: 2nd May 2011
I boarded bus number 34 bound for Mehrauli from Sec-18/ GIP bus stop in Noida. The same is my routine as always.
I have been using this bus since the past two years but have never had any incident of rude behaviour from the conductors who are mostly aged. But today the bus conductor behaved very rudely and even asked me to step down from the bus while it was moving.
As I have to de-baord the bus at Khanpur i daily take the name of the stop and the conductor's charge Rs.22/- for the same. But today the conductor asked me for Rs.26/- without any good reason. When i told him that i always take a Rs.22/- ticket and that he was overcharging unnecessarily he started shouting and using rude and abusive language.
I was humiliated in front of the whole bus and was asked to take another bus.
This is a serious concern as the younger lot of DTC is not apt enough to handle the job and are majorly from an un-educated type of background who don't know how to behave with the ladies.
Furthermore even the bus driver, upon hearing the commotion, asked me to get down instead of trying to resolve the issue.
The Bus number is DL 1PC 7914, i boarded the bus at 5:15 PM.
Request you to please take suitable action against the errant staff.
Regards
Savleen Kaur
[protected]
[protected]@yahoo.co.in
Complaint # 17292

Dear Sirs,
This has reference DTC bus vide route # 910 bearing Regd.# DL 1pc 7336 enroute Karam Pura to Sayed gaon , time 3.05 pm. We were waiting at Punjabi Bagh bus stop for half an hour but no bus was available . As the bus approached stop every passenger boarded the bus with a sigh of relief. Soon after everybody boarded the bus and about to alight a person came with a threat in his behaviour and told the driver why at all did you bring the bus , don;t you know blueline is about to come, without taking care of inconvinience of the passengers waiting in the scorching heat.
Would some higher authority look into the matter and take action.

I was standing at Deepali Chowk (New Delhi) Bus Stand on 28th April, 2011 at around 10.00 pm. The bus (route no. 254) was supported to stop on the bus stand to pick up passengers. But the driver did not stop bus for passengers. I had to catch the bus as I was getting late at that night and I warned off my hand to stop it. Instead of this the driver drove the bus away fastly.

Please take necessary action over it.

Sir,
We are daily passengers of Route No. 972 (Bawana to Uttam Nagar) but we have to face a lot of problem because bus service is very poor. Bus is coming within 40-50 minutes, between 9.30 to 10.30 a.m. and at night after 6.30P.M. there is not any bus in UTTAM NAGAR terminal. Bus will coming within 1 hours. This is single route for Bawana to UTTAM NAGAR. Than how can the passanger manage to reach at the place.
Not to speak of Route No. 972 many route from Bawana are not properly work.
Because of Bawana Depot. Bawan Depot have all the Buses in bad condition. Lot of Buses got Break Down in the way.
Transport department should manage the other Depot's Buses for Bawana residential and solve the problem of resident of Bawana and belongs to Bawana Depot.
Hope you will do the needful to the earliest.
Regards
Harish Sehrawat and all Passanger's of 972
Iswar Colony, Bawana Delhi- 110039

There is acute shortage of 522A, 680, Outer Mudrika in morning from 8:00 am to 9:30 am at Khanpur New Delhi. There is only one or two buses on this route during the mentioned time. And these buses are also over crowded that many times people fell from the moving bus (so much crowded that doors don't get not closed).

respected sir,
i paviter singh resident of chand nagar near khyala. I pursuing Chartered Accountant course now i am in internship in Patel nagar. I received STIPEND Rs.1000/- only.
I HAVE TO WAIT FOR A BUS (ROUTE NO.410) not a minutes rather i have to stood hourly in a bus stand OF CHAND NAGAR (near khyala)or a vice- versa.and only there is a one bus which is DIRECT TO MY OFFICE or vice- versa and which is suit for my pocket..

Thus,please sir provide more buses for future convenient..ROUTE NO.410.
Its not a complaint its a request to you..

HOPING FOR YOUR REPLY WHICH WILL BE IN MY FAVOUR.......



PAVITER SINGH
email i.d.- [protected]@gmail.com

Dear Sir/ Madam,


On 11th April 2011, I take DTC bus " DL 1P 2899" from Noida Sec-22. to Sec-12. This is to inform that the DTC bus " DL 1P 2899" bus no. 33 of the route "Bhajanpura to Noida Sec-37", was not stopping by the bus stops for the passengers to get down and I had to get down while the bus was half running and that too on the next stop. when I asked him to stop he misbehaves....

most respectfully ,
i wnt to told you that i daily goes from the route 764 .... i live at dwarka mor . the service of bus 764 is 1 or 2 .at the time between 1pm to 3pm from nehru place to najafgarh . that`s the lunch time of the drivers . no bus comes at this time.
another big problem of delhi transport corporation is that they have no timing and at one time too many buses comes this i have seen in all places of delhi . no sense of driving buses ,please look in to this matter...........

Dear sir
I am a regular cutomer of 879 and I was taravelling to madhuban chowk from sector 13 as a daily routine in a bus no 8105,I took a ticket of madhuban chowk from conductor he gave me the 5rs ticket as madhuban chowk is less than 4kms from sector -13. After some time I had reached my destination 2 ticket checkers came to me at madhuban chowk bus stop and asked me to show the ticket and I had shown the ticket they had said that I Have taken wrong ticket claming that I should have taken of rs 10 ticket and forcefully snatched my ticket of rs 5 . when i replied that conductor has given me that ticket of rs 5 , they had said we will not let you to go from here if the rs 200 is not charged as fine
I want such serious actions against these type of guys or they should be removed from their posts as every single penny is a hard earned money .I hope you will look into this matter and please recover the rs 200 as a false claim by ticket checker
with regards
RAJAT SHARMA
FLAT NO 83 CANARA APARTMENTS SECTOR 13 ROHINI
[protected]

there are almost 10 street dogs in our locality(inderpuri, near chopra optics).they are making our lives hell.at night they bark loudly,hence we could not sleep properly.they enter our buildings and make them dirty by excreting over there. whenever a stranger enters in our locality,they bark loudly and disturb us. therefore, our guests fear to enter our locality. a punjabi family takes care of them.they don't notice the problems created by the dogs. they start to argue , whenever anyone complains. kindly help us. the dogs are multiplying day by day. we would be grateful for your kindness.

Dear Sirs,
We had been waiting for route # 910 on thurs. 3rd March 2011 at 6.30 - 7.45 am but of no avail.
As senior citizens we are complaining because there is a mafia operating in this area but concerned authorities are least bothered about this inconvenience caused.
Kindly improve services in this area people are badly in need of public transport.Normally people are late for work due to poor bus services in this area.
Regards

The DTC Bus operating on Uttam Nagar to Gurgaon Via Dwarka has following issues:

1. The buses on this do not adhere to prescribed route and take flyovers avoiding the bus stops of Shankar Chowk,Udyog Vihar & Atlas Chowk.dropping the passengers at Udyog Vihar Phase 1

2. The DTC Bus Drivers start taking flyovers on NH8 and drop passengers on Busy NH8 Highway

3. The DTC Bus Drivers are arogant and dont stop at bus stop of Belvedere Park DLF Phase III, which is an identified bus stop of cybercity area

While all other DTC busses plying via Gurgaon always stop at the Belvedere Park Cyber City stop.The Bus driver o[censored]ttam Nagar - Gurgaon route does not take responsibilty of dropping women and children at bus stops, he fights with passengers and forces them to get off at NH8 and flyovers : This does not value human life.

I hope DTC will take corrective action before there is an unfortunate accident

To Manager,
Delhi Transport Corporation (DTC)
Subject:Complaint regarding to route misleading by DTC bus Driver

Dear Sir/Madam,
Sir I am a regular passenger of DTC bus no. 347 (ISBT Kashmiri Gate) travel path from NOIDA to Kashmirigate. There is a bus stop at Mayur palace and stopage of this bus mentioned on the board list.
In-spite of this no availability of single bus through this route around 12:00 noon to 2:00 O'clock because it goes over the flyover that's why it escape the below route as depicted.
Sir there is so many passengers who is traveling from this route all of has to face a lot of difficulties, so sir please solve these problem as soon as possible.

Regards,
K.P.Kaushik
[protected]
engg.[protected]@gmail.com
Noida

12 Feb, 2011


The Concerned Manager,
Delhi Transport Corporation (DTC)


Dear Sir,

This is the happening of 11 Feb, 2011(Friday) when I was going back from my office to home at 8:30 pm, I was riding my bike at parallel road to Tughlakabad Fort when a DTC Greenline Bus : Route No.511 (Bus No.DL1P C 8248) honked me from behind as I could not see the bus because the mirror of my bike was lose, I thought it was a car, I took myself aside a little but it was kept honking, by the time I took myself aside completely it took 30 seconds, then the driver of the bus tried to hit me with the side of the bus by driving it wavy and rashly with the full speed of the bus, and I managed to protect myself somehow and had a literally razor-sharp escaped at that time.
Few kilometers ahead when the bus stoped at the red light, I asked the driver, why did you do this?, he behaved very very rudely and said "MAI TEREKO JAB HORN DE RAHA THA TO TOONE RASTA KYON NAHI DIYA".
I am asking, is there any law if the DTC drivers if they will not get a way to drive the bus ahead then they have authority to kill the innocent people.

IT IS SIMPLY A ATTEMPT TO MURDER CASE .

At last, can I hope A strict action to be taken to this particular Driver or I should go to the higher most authority where I can get the Justice?

Regards,
Imtiaz Ahmed
[protected] / hi.[protected]@gmail.com

Faridabad.

Dear sir,
I want to say you that the service of dtc buses on Azadpur-Narela bus service via Holambi and Bhorgarh route is very much less.
No. of dtc buses along this route is very much less.passangers have to wait for a long time for the bus on this route.
I request you to kindly increase the no. of buses of route no. 103,175,112 etc.
Thankyou
Manoj
[protected]

Dear Sir/Maam
Over the past few months , the population of stray dogs in our locality has multiplied.
Consequently the incidents of dog bites have also been on a rise since.Adding to the trauma of victims is the cost of medication.It has become impossible for children and senior citizens to even walk peacefully on the road.I would like you to look into the maater with a sense o[censored]rgency.
Sakshi Chopra
B-87 Sector15 NOIDA

D.T.C route no 166
dtc ki bus route no 166 ki service bahut kharab ho gayi hai jisse ki hame college jane main bahut problem ho rahi hai.

we borded dtc bus route #567 from paschim vihar to panjabi bagh central market regd. # of bus DL1PC7285 enroute to Lajpat Nagar on 30/01/2011 at 10.50am.
sir,as we are senior citizen ,werequested the driver to take the bus to its original route via central market panjabi bagh, but the driver paid no heed instead started to misbehace with passengers.
kindly, pay heed to the matter as there already meager bus service at paschim vihar.
we are sure the concerning authorities will pay heed to it & take neccesary action in the matter.

Delhi (DTC) bus conductors are generally rude (except one or two) :

1 - The pathetic conductors occupy two seats and don't allow any one to sit on the other seat. When you request them politely, they get into a fight and don't allow you to sit. They offer all kinds of stupid illogical explanations for their rude behaviour, that have become synonymous with Delhi.

2 - The new ones are not even trained properly. The drivers don't know the routes and ask passengers for directions !!! The new conductors dont know the price for the journey and try to be on the safe side by asking a higher price(but not for their person gain). Interestingly, they dont ask people who claim to have bus pass. But, they cut a higher price ticket for you !

3 - The conductors generally dont have punching - tool to punch tickets. So they keep fumbling with the tickets. So much money on swanky buses...but no punching-tool !

4 - The conductors generally dont have proper bags to store money. ALSO THEY FOLD/ABUSE CURRENCY NOTES (10,5,20 ETC). A lot of people travel in buses and so, the whole city ends up with badly damaged notes !!!

ALL this and more in the CAPITAL OF INDIA !!!

NONE OF THIS EVER HAPPENED IN THE GLORIOUS STATE OF MAHARASHTRA.NOBODY IS PERFECT. BUT ,I HOPE THAT SOMETHING IS LEARNED FROM THEM.

JAI MAHARASHTRA !!!

Dear Team,

Would like to inform you that it has been always observed that DTC bus drivers do not stop there buses on bus stops, even if we give hand to show them that we want to board the bus and same for deboard as well, we need to get down from runninu bus only at bus stop. I am facing this problem on outer mudrika route, 879 & 761 from peera garhi to District center. Please take some strict action against this.

Regards
Rohit Makol
[protected]