Delhi Transport Corporation [DTC] Complaints & Reviews

The daily commuters who includes principals, teachers, students of different schools and colleges, doctors and patients and other workers of Balmiki hospital (Pooth), students of Delhi Engineering College Shahbad, workers of Industrial area of Narela and Bavana, DTC drivers and conductors, who joins their early duties at respective places of work are facing great difficulty and problems due to the decision of stopping of Bus Route No. 969 of Peeragarhi Depot. which earlier used to ply from Uttam Nagar to Narela.
All the commuters were previously very happy and comfortable with this Route as the driver and conductors were very kind and helpful to the passengers.
We request you to restart Route No. 969, and provide another bus in afternoon from Narela to Uttam Nagar between 1:30 pm to 2:30 pm. We also request you to extend the Route No. 972 upto Narela which at present is only from Uttam Nagar to Bavana.
However, if it not feasible for all the buses running on 972 Route to be extended up to Narela ,we request you to at least extend the Route of 972 buses running in the morning (from Uttam Nagar 6:00-6:30 am to Narela) and in afternoon (from Narela 1:30-2:30 pm to Uttam Nagar).
We hope that by taking desired actions on our request you will make us utilize one of the Delhi’s secure, efficient, economic and reliable mode of transport.

I would like to draw your attention that on route Nos.611 & 398 there is acute shortage of service from Mayur Vihar Phase III to Dhaula Kuan, particularly in the morning hours between 6 AM and 10 AM. We have registered many complaints with DTC Helpline, but till date no action has been taken to solve this problem which is affecting the common man who has no other means of transport. This shortage has taken crippling proportion in the past four months.

The situation has gone from bad to worse in the last week. Buses coming from East Vinod Nagar Depot or elsewhere are not meant for these routes in the morning hours. On the other hand, there are plenty of buses ply on route no.211 (Phase-3 to Mori gate). We are fed up commuters who are forced to wait 1-2 hours for DTC services, and finally depend on three-wheelers and private buses to reach our offices. After increase in the bus fare it has become unviable to do the break journey as it will rob our pockets irreparably. We will end up spending Rs 25-35 instead of Rs.15 for the break journey. Now, we the public are preparing to take the matter to the media so that everybody understands the situation we are in.

The DTC Time Keeper posted at the bus stand in Mayur Vihar Phase III is on leave most of the days. When available he is most uncooperative and not even willing to listen genuine hardship faced by poor commuters of the area.

It is our, Mayur Vihar phase-3 resident’s, earnest request to you to kindly look into the matter personally and do the needful and get us sufficient buses in these routes at least in the morning hours (6 am to 10 am) for the service class.

Dear Sir,



I have come to know that your dipartment wants to increase the fare of buses. I want some crearification for you regarding following issues.



1. If STA permit bueses earn money with this fare then why are you not capable.

2. If you think that you are not capable to earn money with this fare then why not you surrender before the private operators.
3. Government declare the sixth pay commission for his employee what's about the private employees or un-employeed.
4. If someone get Rs. 3000/- Salary P.M. what would the goverment take measures for that. He will travel without ticket or set fire the DTC buses, Because DTC has arise the issue of increase the fare.



How can we survive in delhi do you think about that. your drivers not try to increase you income and i am daily reported this issue to you. They are currupted and Work with STA buses. If they want to run STA buses then run only STA buses.

Regards



Naveen Chandra
DTC Passenger
--- On Fri, 8/28/09, [protected]@bol.net.in <[protected]@bol.net.in> wrote:



From: [protected]@bol.net.in <[protected]@bol.net.in>
Subject: Problem Facing with Route No. 34.
To: [protected]@yahoo.com
Date: Friday, August 28, 2009, 6:07 PM


Sir,

It is informed that in the absence of particular Bus Nos whose
drivers found, operating their buses behind the private buses and not
stopping their buses on the major stands, action cannot be taken.
Hence you are requested to kindly send the full particulars i.e. bus
No, Route No. ,time, place etc. so that action could be taken against
the erring drivers.

In the meantime, concerned Unit Officer is being requested to
instruct the drivers performing their duties on route No. 34 to
operate their buses timely, not to run behind the private buses and to
pick up and drop the passengers on all the prescribed bus stops to
avoid any inconvenience to the commuters. Converned Checking Officer
has also been requested to depute checking officals to check the
irregularity of the drivers performing their duty on route No. 34.

The inconvenience experienced on this account by our valued
patrons is highly regretted.

Thanking You,

Yours faithfully,

(R.K.Jain)
Manager(Traffic)

Hi All,

I want to notice you people to the hike in DTC Fair. As per out transport minister DTC is going in lose. But I want to ask them have they find the reason behind that. I dont think so they try to find it is very easy to say that DTC is going in loss and make hike in the Bus Fair because they not travelling in these buses specially in DTC. The blue line bus operator who has started his bussiness with a single bus he has more then three in now days but DTC is in loss. I was reading in NBT of 27 oct that the total running average of DTC was 226 km but now days they are running only 171 km. Is this the fault of public way are you punishing the people else punishing you managment, drivers and other. On the peak hours like Morning & Evening the DTC is not there only blueline buses are plying. The DTC driver not stoped the buses on every stand because he has to complete his round as soon as possible. Thay almost show the bus breakdown on the way no backup for them on the spot but the blue line has full backup. I think that we should start some new bus point and routes but it seems that the old bus route are not running properly like 262, 270,271 Etc. In some routes there are only Blue line, Charted Buses, RTVs, Phatphat sewa & Auto are available there is not DTC at all some. I have Lots of idea for improving the DTC perfomance. Please feel free to contact me Mr.[protected]:

Dear Sir,

It is not complaint, actually it is enquiry. I want to know if DTC operate any Limited Stop Bus Service or Special Bus Service From Ashok Vihar, Delhi to Nehru Place, Delhi during office hours. If yes, then what is its time table from Ashok Vihar and Nehru Place.If know then what is the proper way to make request for this

Thank You

Mrityunjay Kishor

As i am daily travel with dtc bus from dwarka mor metro stn. to saibaba mandir,najafgarh.today about 6:00PM conductor of bus no. 2L1P-B2721 abusing me in such a way that i cant mention the words here. he is also show me one stick and warn me to beat.i purchased ticket no. 90883 of amount RS 5.00.I am metro employee,and our company provide best customer deal to everybody, so i am not habituated about such humiliation.this behavior of showing stick hurt me lot, every passenger supports me, otherwise what happen ,i don't know? In this way delhi welcomes commonwealth games??

Please help me.
regards,
Bhaskar Kumar Dan
mob-[protected]

My name is Deepak Joshi. Residing at A-302, “Amogh Adjure”, Sahakar Road, Tejpal Scheme ext 5, Vile Parle(East), Mumbai – 400 057. Mumbai (BMC 'K' WARD)


I would like to bring your kind attention on the problem being faced by resident and visitors of Amogh and adjacent building and adjoining locality. Sir there are about 7 street dogs in this vicinity, sir they bark on everybody residing nearby and every visitors, because of these dogs it has become very difficult to take step out from our houses round the clock. I have seen and faced this situation where these dogs barks on us and come closer to bite, several person have faced the same problem especially small children of the society are very scared to go out of the houses. Especially at night they just come running behind you in a group and are almost about to bite, if you do not stone the, away

So this is my humble request to you to please pay attention on my letter and send Dog catcher team immediately in this area so that we will get rid of this problem soon.

Thanking you.

Hi
I want to lodge a complaint against a bus conductor of DTC bus number DL1P B0323 running between
Gurgaon and Delhi . This incidence occured on 28th August 2009 at 6:05 PM at BATA / MDI / SUKHRALI chowk. I boarded this bus at this point and asked for the ticket of Shankar chowk from bus conductor. He gave me the tickets reluctantly and asked me why I didn't board the earlier bus. It was as if he had some problem giving away the tickets. I asked him why u are asking this, don't u want to give the tickets. He replied yes I have a problem. I told him if this is the case then I will have to lodge complaint against him . He told me to do whatever I could do and he didn't care. So here I am lodging this complaint against him. I do hope some appropiate action is taken against him . This is necessary for his attitude to change.

Route no. 375(Dilshad Garden-Nehru Place) connects Dilshad Garden to important commercial/governmet offices/colleges in the city the areas Laxmi Nagar, ITO, Supreme Court, Patiala House, Shajahan Road, Khan Market, Dayal Singh College, JLN Stadium, Kotla Mubarakpur/SouthExtn, Andrews Ganj, LSR College. Blue Line and DTC buses combined together are supposed to run at 8minutes freuqency in peak hours. The route is to be catered by 6 DTC buses(doing 24trips eitherside) and 19 Bluelines.
Before January, 2005
The situation was relatively satisfactory till 2005 January. The DTC buses has disappeared totally from this route from Jan, 2005 (the route till then operated by Hasanpur depot was transfered to Seemapuri depot in Jn, 2005).

Present Situation

The situation has been worsened by the Govt policy of removing old Bluelines. At present out of 19 bluelines only 10 Blue lines(DL 1PA-7707, DL- 1PA7819, DL 1PA 7943, DL1PB-114, DL1PB-116, DL1PB-761, DL1PB-825, DL1PB-1954 DL1PB-3728 and DL1PB-5265) are running in this route. Of this except for 3 Blue Lines(DL 1PA-7707, DL- 1PA7819 & DL 1PA 7943), all others are bunking one trip from either side there by reducing the availability of buses in this route. The DTC which should be running 24 trips in either direction is just running one trip in the morning towards NehruPlace(which is also not regular).

In the morning peak hours(7.30-10.00) the situation is pathetic. The timing of Blue Line buses between 7.30 to 10.00 from Dilshad Garden are at 7.50, 8.06, 8.22, 8.30, 8.46 and 9.18. But few operators are so erratic that you can't depend on them. Eg the 8.22 bus(DL1PB-761) goes early at 8.15, 8.46(DL1PB-5265) at their convenience from 8.35 to8.50) and the 9.18 bus(DL1PB-1954) which is the last bus in the peak hour goes at 8.55. On few days a DTC bus(irregular service) runs at 9.10.If it is not available no buses are available for more than an hour. The situation is far more grim in the evening peak time(17.30-20.00). Only 5 trips of Bluelines available from Nehru Place side between 17.30 1nd 20.00hrs). DTC does not even run one trip for name sake. Between 20.00hrs and 22.20(suppose to be time of last bus from Nehru place) there are only 2 trips.

Solution to the problem
The Blue Lines should be instructed to strictly follow their time-table and complete all the trips.
The Delhi Transport Corporation should be instructed to run all the trips allotted to it at least in the morning and evening peak hours.Additionally DTC should be given permit to run buses in route no.375, in place of 9 Blue Lines which are removed due to government actions. There are three DTC depots(Dilshad Garden, Seemapuri & Nand Nagari) within 3km from Dilshad Garden terminal and another three DTC depots(Srinivas puri, Sukhdev Vihar and Kalkaji) with in 3Km from Nehru Place Terml. DTC may utilise buses in these depots to run services on route no.375 with a minumum decent frequency to alleviate the hardship faced by thousands of residents (including students, govt/private employees, senior citizens) of Dilshad Garden and adjoining areas depending on route no. 375 .

Non availbility of buses
Bus Route no-569/568
I am sending many emails to you but not result i so tried.
I am regular passenger of DTC bus route no. 569/568 every day morning & evening like me many passengers wait for DTC bus 1-2 hours every day.In the Morning Sultanpuri Puri Bus terminal bus route no. 569 bus not come regularly (7Am to 8Am ) bus not coming. This is the only DTC Bus which runs on this route this bus has stopped running, for what reasons I don, t know. There are so many students and other people who have to go daily Sultanpuri to South Delhi for study or to work. All are suffering very much in the absence of this bus. The other alternative is bus route no-569, which are almost all private buses and it is too difficult to board on this bus as it is too crowded & misbehave.

Therefore with folded hands you are requested to take a quick action on this problem because public is suffering very much. Bus route no-569/568 in the morning & evening may please be started again immediately.

THE BLUELINE MAFIA WILL NOT LET THE DTC PLY.

TEXT OF THE ADDITIONAL PIL TO FILED IN THE SUPREME COURT.

With reference to your directive to DTC to augment it's fleet, via a Judicial Directive..I have this to say.

I request you to kindly take cognisance of the fact that there are many vested interests who will see to it that the blue line buses are not phased out. I as a citizen am witness to the strong arm mafia tactics employed by the blue line operators to prevent the DTC buses plying on time and see to it that they always lag a DTC bus.

In the photo below a blueline driver is seen threatening DTC bus driver over picking up more passengers.

Also the conditions of the buses are pathetic with rickety seats and dirty seat covers, loud blaring music from substandard audio products
and the feel of sitting in a truck.Not one effort has been made to see whether the neatness element has been adhered to . All these years the citizens have been made to RIDE ON TRUCKSs in the name of public transport.
The Govt. owes the people an explanation or else the courts will issue
strictures.

I suggest a court commitee travel incognito in a blueline to take get a firsthand feeling and then issue contempt notices to the Govt. for letting the STA give permits to these buses. Ask why the STA should not be wound up.

I hence request you to kindly to kindly set a time table for the eventual phaseout of these buses (preferable within a year), as a continuation of them, even a bit longer will strengthen the vested interests. REMEMBER that even if the DTC procures 5000 buses, only 500 will be able to run as the BLUE line mafia will ensure that they run in such a away that people will be forced to board the blue line buses as the corruption and mismanagement in DTC is well known.SO PLEASE ISSUE a DIRECTIVE to the TRANSPORT DEPT. thet these buses should be phased out in about a year. The Govt. will be able to find a solution as 2008 being a election year they will not let the citizens suffer.

THe Govt. will have the necesary will to find a solution and will invite reputed Corporates to run buses without any vested interests .

Another point I would like to stess on is the control of the Blueline mafia on the plying of DTC buses. I dont know the exact extent of the nexus between the blueline mafia and the DTC depot personnel...but it is a well known fact that some senior personnel of the DTC run their own Blueline buses.

Proof of this which was captured on my cell phone camera when DTC buses were caught purposely plying behind Blueline buses on the same route.Some drivers and conductors do this for as little as a cold drink.I dont know the exact strength of the fleet on road, but for all practical purposes DTC has stopped running after 5 P.M as they are perpetually short of drivers who are mostly on contract basis.

And lastly, one more point which was not stressed in the PIL filed against Blueline buses is that they overspeed everywhere because in some bus stops where there are no traffic policemen they wait inordinately long idling away in the hope of picking up more passengers. hence to make up for the time spent on idling, , , they speed up on the route so that the bus scheduled after this one does not overlap and both drivers end up fighting with each other.

In this process of overspeeding, which they SIMPLY CANNOT AVOID, whatever the checks on roads and hence they end up killing people.

This makes it all the more imperitive for the eventual phaseout of these BLUELINE buses by 2009 and not by 2012 as suggested by thr Govt.

I m coming back to my house in karam pura from wazirpur depot. I board the bus no 187. time between 1 to 2 and around 1:30 pm. the bus driver say at karam pura station that if any passenger won't tell him he will not the bus at any stand whether passengers are waiting for bus at stand or not. When i say that its the duty of the driver to stop the bus at any stand whether there are passenger or not inside or outside the stand, he starts misbehaving with me and he even used abusive language.
I cant remember the bus number.

According to me, due to these few cheap workers of DTC, DTC is in loss because they just want to win the race which they will do with the private bus driver.

Private bus service is far better than DTC.

DTC consists of old age drivers and conductors who cant react to any situation due to there age factor and DTC' s workers are "Passengers ke tukdo par palne waale kutte".


DTC bhaad mein jaaye.

DTC band ho jaaye

There is no bus on Tirv Mudrika Service. This route is totally capture by private bus operators. A lot problem with private bus driver and conductor i.e. standing on stop up to 30 minutes, slow driving, fast driving in compitition. Requesting to DTC please maintain the TMS route on at least 15 minute service.

This is to your kind attention regarding street dog in our area, where we are living in Chennai.
Area name : Taramani (Near Taramani Bus Stop, Pelli Amman Koil Street)
Chennai : 600113
We are very fed up with street dogs .Recently one of the dog has bitten up a girl of 9 years and his mother...We are facing a lot of problems due to presence of Stray dogs in the Taramani (Chennai). These dogs are often seeing chasing/playing...

DTC services: A tale of corruption and misbehavour
I have been living in Delhi since 2006. My experience with DTC is very pathetic..
I have been commuting between Mahipalpur - Gurgaon since quite some time. My experience with DTC since then is worse and pathetic.

The first thing is that there is schedule for DTC buses. Private buses like CITY bus services and cabs are taking advantage of this.
The the buses that are coming from Karolbag or Dhaulakuan are fully packed when these bus reaches mahipalpur. There are are around 500+ people are commuting between Mahipalpur and Gurgaon. Between 8 AM to 9 AM you will have to really struggle to get into a DTC buses.
Because I have to get down at Shakar Chowk I wait for DTC buses because most of the cabs and private buses and taking the over bridge after the Toll tax Plaza. But the some drivers of DTC BUSES ARE ALSO TAKING THAT ROUTE EVEN TH ROUTE NOT THAT. AND THE IMPORTANT THINK OS THAT THERE IS NO SUBWAY TO CROSS THE EXPRESSWAY. MOST OF THE TIME I HAD TO WALK AROUND 2 KMS BACKWARDS TO REACH MY OFFICE. WHEN I QUESTIONED THIS THE CONDUCTORS AND DRIVERS ARE JUST IGNORING AND USING BAD WORDS.
WHENEVER I ASK FOR A COMPLAINT BOOK THE CONDUCTORS REFUSE TO GIVE IT.

AND THE MOST WORST THING AND THE DIFFICULT THING IS TAKING TICKET IN A DTC BUS. THE CONDUCTOR USED SIT AT THE BACK SEAT GIVING TICKETS PEOPLE ARE STRUGGLING TO GET INTO THE BUS DUE TO CROWD AT THE GATE. I HAVENT SEEN THIS TYPE OF SYSTEM ANY WHERE IN OTHER STATES AND PRIVATE BUSES. THE CONDUCTORS WALK IN SIDE THE BUS TO COLLECT THE FARE THAT IS THE USUAL THING AND MOST CONVENIENT SYSTEM FOR COMMUTERS. BUT THE FEELS LIKE THE DTC BUSES ARE NOT RUNNING FOR COMMUTERS THEY ARE RUNNING FOR THE CONVENIENCE OF THE DTC CONDUCTORS. THE FEELINGS AND COMMUTER IS NOT TAKEN CARE AT ALL.
Look at the CITY Life bus service, after doping office staff and going to Gurgaon in every 10- 15 minutes, if you give 10 rs you can aramse without any problem reach Gurgaon.
This is in our the so called RAJADHANI.!!! its ridiculous...

Worst helpline service: if any commuter tries to make complaint on the DTC helpline number e.i.[protected] he finds it out of service or engaged. If fortunately, he gets connected, the representative sitting on the other end talks very rudely. Their squawk voice makes the commuter more aggressive.

Tickets are reused by DTC conductors: This is that fact which wouldn’t ever come in your mind. DTC bus conductors cuts the tickets for passengers and when he sees that commuter are getting down from the bus at their destination he asks for the ticket as a checker and gives those same tickets to the fresh commuters which is main cause of DTC loss.

I know every dept is corrupted but still hoping for the best... Hoping some one would take necessary action to improve the transport system in Delhi... This is the capital of the country, which has such a worst transport system.

I've been living in Delhi since 2006 but my experience with Delhi's transport is very pathetic. According to me, transportation means, Autos, Taxies, Blue Line buses, DTC Buses which is a growing eclipse on the face of beautiful capital of India, Delhi. Now, I want to lighten the poor transportation system accordingly.

Firstly, let us talk about the Auto Rikshaws. As we all know that thousands of autos are being run in Delhi NCR and the auto rikshaw drivers charge the passenger as per their wish instead of meter reading. If somebody objects, they refuse to go. In such conditions a common man is helpless to do anything. If somebody calls the police to register a complaint, he is tortured by police personnel because they usually take bribes from them. Though, didn't ever traveled through taxi, but the same case might be there. Isn't it?

Now let us move towards the Blue Line buses, the biggest curse on Delhi's transportation system which has even made our DTC most corrupt department, I think. As I've written above that I've commuting in Delhi since 2005, so I found the poorest transportation being provided by Blue Line buses. Most of the people believe that these killer buses are of our politicians and can not be stopped however; DTC can be blocked by the owners of these blue line buses. The service of Blue Line buses is poorest service in the world. These buses are being run on the road without permit. There is no law and order for them because they pay commission to police department as well as to DTC officials. The condition of the Blue Line buses is very poor however there is nobody to check them out. Here are some bullets points which are really worry for:



1. Jerking condition of Blue line buses.



2. Rude behaviors by blue line bus staff. They use very ruff wording like; teri bahan ko chodun aage ho jaa, bahan ke lode yahin utar ke nanga kar ke marunga.



3. In fact, the conductors of these buses are real rebels who are responsible to spread terror on the road.



4. Gives hush money to DTC staff and Police so that they can not interfere in there way. If somebody does not accept bribe, is beaten bitterly. They dare to beat the govt. staff because they know that their owners will save them from any critical situation because they have very high links with high profile officials.



5. Irresponsibility: The blue line bus staff is very irresponsible. To earn money they fill the bus like garbage and stop anywhere they wish and refuse to go to its destination. The main problem is in Noida which has become a hub of criminal activities and these culprits are prevailing in NCR areas because the law and order is just zero here and corruption is in full swing.


6. Smoking: Though there is a that smoking is banned in public places however it seems that, that rule is not for Blue Line bus staffs.

Now let us move forwards towards Delhi Transport Corruption which has become a most corrupt department in Delhi followed by Delhi NCR police. Here are some bullet points which have made DTC the poorest service in the world:



1. No time table: Though, in papers, every bus is running on the road on time but in reality DTC bus drivers and conductors are the owner of the buses. They can stop buses anywhere on the road by saying; bus kharab ho gayi hai utar jao.

But, within the span of 3 year I didn’t any Blue Line bus broken down in between. If these buses are really out of service then why are being run on the road?



2. Acceptation of bribe from Blue Line staff: I have caught red handed Government servants accepting hush money from Blue Line staff. Unfortunately, I do not have a camera mobile else I would have made a video. According to a DTC driver if they do not accept bribe they are beaten. They allege that their complaints are not paid any heed by their DTC officials who have made them corrupt too. The matter becomes quite worrisome when they afraid of police and do not register their complaint against culprits.



3. No Complaint Books: Whenever, DTC drivers refuse to take the bus as per their schedule commuters ask for complaint book but the DTC bus conductors do not provide any type of complaint book.



4. Worst helpline service: if any commuter tries to make complaint on the DTC helpline number e.i.[protected] he finds it out of service or engaged. If fortunately, he gets connected, the representative sitting on the other end talks very rudely. Their squawk voice makes the commuter more aggressive.



5. Tickets are reused by DTC conductors: This is that fact which wouldn’t ever come in your mind. DTC bus conductors cuts the tickets for passengers and when he sees that commuter are getting down from the bus at their destination he asks for the ticket as a checker and gives those same tickets to the fresh commuters which is main cause of DTC loss.



6. Shortage of DTC buses: though DTC claims that it has sufficient buses on its routes but the reality can be seen on the road. Here, I would like to draw attention towards the Noida route (Route no – 392). I reach at bus stand at 7:50 AM but do not find any DTC from 7:50 to 8:30 AM. In eye of common man there is shortage of buses on this route but the fact is that Blue Line has bought DTC personnel’s honesty. Nonetheless, whatever the fact is; masses look for a better service from DTC.



7. No security to DTC bus staffs: many times I have snubbed and scolded the DTC bus drivers and conductors but they give excuses that they (Blue Line rebels) will beat them to death. They ever complain that their officials do not take any action to save them from these rebels (gundas); even police do not take any action against these Blue Line gundas because they have protégé of their owners.



The points given above are really worrisome. I would appeal to the nation’s young generation be alert to take rigid action those who are making our society dull.


8. Crowd in Buses: Usually a bus contains 42 seats however; more that 100 commuters are packed in a single bus whether it is DTC or Blue Line. Patients, Pregnant ladies, Old persons can not travel in such a crowded bus. A commuter can not ever carry his luggage with him in such a huge crowd.


Here are some suggestions by which the transportation system in Delhi can be improved enough.



1. DTC bus staff should be given proper protection from Blue Line gundas.



2. The timing of the buses must be written on the outer part as well inside the buses. So that buses could set out in time and reach in time at its destinations. DTC bus drivers and conductors make their own timings because nobody knows the actual timing of these buses. If the timings would remain written on the buses then the culprits would not be able to give any excuse.



3. There must be DTC bus service within the span of every 5 – 10 minutes.



4. Every DTC bus must be checked whether all the components of the buses are working well. If not, these components must be changed earliest so that hassles on the road can be avoided.



5. If anyone found guilty in corruption must be suspended from his service at earliest. It will make the DTC officials and staff responsible towards their duties.



6. The Blue Line buses must not be on the road because blue line fertility is the only cause of corruption among DTC. I would say; even terrorism is being produced by these blue line gundas.



7. Politician’s or leader’s buses shouldn’t be run on the road because they people usually show their monopoly which is dangerous to any democracy.



8. Every complaint should be written and proper follow up should be on it and every compliant should be given proper reply with a great solution.



9. Media would have to play a pivotal role in this regards.





If our government takes step forward to eliminate scars of the DTC it would have to implement the points given above. Otherwise, we would never be able to compete with the developed countries.

BUS ROUTE NO. 234 START FROM TILAK NAGAR TO NAND NAGRI. SERVICE OF THIS BUS IS NOT FREQUENT FOR THAT THE COMMUTER FACE LOT OF TROUBLE WHILE GOING TO THEIR OFFICE. PROBLEM IS THAT ITS ONLY BUS THAT CONNECT COMMUTER TO DELHI UNIVERSITY. THE SERVICE OF THE BUS START FROM TILAK NAGAR SHOULD BE SHARP 07:50 a.m. AND AS FOR RETURNING JOURNEY IT SHOULD BE SHARP 4:35 P.M. AT DELHI UNIVERSITY. IF YOU FEEL THAT ITS NOT POSSIBLE TO START THIS SERVICE AT THE TIME ASK THE DTC DIRECTOR TO RESIGN AND SIT BACK TO THEIR HOME.

Sir
I have the faith in officers so that I am complainning this...
I am Virender Kumar I am working in an MNC I am the dailly passanger of root no 957(sector 21 rohini to shivaji stadium) this bus is from rohini Ist depot time dated 22/05/09 .The same bus is comming form shivaji stadium Its about 7:38 pm at avantika when i boarded in the bus without seing the mirror the driver start the bus due to carelessness of driver and conductor i fall from the bus and it near about to death.

When I complain him then he used abussive language and misbehave me then i called to conductor to see the complain book he also avoid to give and said "nahi deta jo tujhe karana hai karle" after fome times he gave me a book i also wrote down my complain in this book.

Please take the nessasary step angainst the driver and conductor...i[censored] please email me on my email id i will be higly obliged to you.



my ticket no :-[protected]

i could not note the no of bus it may be 3456 on the ticket

Thanking you very much

I am living in 6/352, Opp. Ganga mess, Ganapathy colony, Ekattuthangal, Chnnai-32. with my friends, In our house owner has 3 dogs, however over the past few months stray dogs who will crossing the dogs, it has been creating problems to the kids and people living, who are often chased by these dogs, would request you to kindly do the needfull...

Kind Attn.: Mr. Harun Yusuf, Transport Minister, Govt. of NCT Delhi

Dear Sir,
This complain is intended to call your kind atention towards the various problems faced by the commutors. I am regular commutor of DTC Bus Route Nos. 8, 34 and 443 from Badarpur to NOIDA. There is a frequent breakdown of DTC buses and passengers hardly get any help from the Driver or the conductor.

The DTC bus driver never stops at the authorised bus stops, rather stops either before or after the Bus Stops. Also generally it is seen that one representative of Private Bus Qwners of above said Route Nos accopanies the DTC buses and sits near the driver and instructs the driver to follow the private bus and note to overtake the same.

It is also interesting to note that all private buses on the above said routes ply with approximate 150 passengers where as hardly 30 to 40 passengers in DTC buses. Even one conductor of the above said route nos confessed that Private bus owners give some amount for every to in lieu fof above said favour. He also added that we are not interested to take this bribe but are threatened and forced by the Private Bus Owners to accept the same as no cover is provided by the DTC for the safety and security of our life.

It is worth to mention here that this seems to be one of the reasons that DTC is incurring losses.


In view of the above you are requested to take the stringent action against the defaulters and do the needful.

With Best Regards,
Ramesh Tanwar