Delhi University — Deducted the money from the account but no fee receipt or ID

DU Sol has deducted money via Paytm UPI and money (₹4040) has been deducted from the account but no fee receipt has been generated nor the money is refunded to the account. Payment was made on 7th Nov, 2020 and today is 12th Nov, 2020. Please look into it otherwise this kind of mishandling by DU sol will be addressed in court.
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