Delhi University — Refund for wrong Miscellaneous fee subject to Delhi University

Website:fee.du.ac.in/index.php/site/login

Resp. Sir,

Myself Bhanu Pratap Singh from Delhi, UG student from College of Art, Tilak Marg academic affiliation with Delhi University. I had applied application for a Migration certificate from South Campus, Motibagh of Delhi university at Adminstrative Block. Due to improper guidance from the authority staff by mistake I have made wrong payment on the Delhi University Website portal by selecting the unwanted option to give payment required for Migration certificate. I have made the payment of five hundred rupees and got receipt of the payment but unfortunately the authority member denied to accept this payment for Migration. Then I had to make a payment one more time, though this time selecting the appropriate options on the screen of the DU Miscellaneous Payment Portal. 1000 rupees were taken from me in name of Migration certificate. The Staff Member said that now he cannot help to get a wrong payment of 500 rupees back.
I have tried contacting all the numbers provided for helpdesk From D.U but no one picks. I hope this issue gets resolved quickly and I get justice.

Thanking you
Yours sincerely

Bhanu Pratap Singh
College of Art, Tilak Marg, New Delhi
Course - BFA

Payment made on 2021.03.25 Time - 15:45
Transaction no. - 20210325111212800110168664292335427
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Sir,

I had applied application for a Medium of Instruction certificate from Delhi University Adminstrative Block. Due to improper guidance from the authority staff by mistake I have made wrong payment on the Delhi University Website portal by selecting the unwanted option to give payment required for Medium of Instruction certificate. I have made the payment of five hundred rupees and got receipt of the payment but unfortunately the authority member denied to accept this payment for Medium of Instruction Certificate. Then I had to make the payment one more time, though this time selecting the appropriate options on the screen of the DU Miscellaneous Payment Portal. 1000 rupees were taken from me in name of Medium of Instruction certificate. The Staff Member said that now he cannot help to get a wrong payment of 500 rupees back.
I have tried contacting all the numbers provided for helpdesk From D.U but no one picks. I hope this issue gets resolved quickly and I get justice.

Thanking you
Yours sincerely

Bobby Choudhary
Campus Law Centre
email- [protected]@gmail.com

Payment made on 2021.03.26 Time - 15:26:01
Transaction no. - [protected]

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