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DEN Networks Complaints & Reviews

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Last updated Feb 24, 2024
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DEN Networks reviews & complaints page 3

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M
Mkpl
from Delhi, Delhi
Sep 15, 2021
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Den not working

Address:A158/3 2 nd floor Gautam public school old Kondli delhi 110096, New Delhi, Delhi

I am facing connectivity issue in daily basis and all the the when I call to you customer care they told me that having outage issue and not giving proper proper tym pls rewolve my issue other wise raise mail to Mr S N Sharma to your ceo I am sharing my scre shot for my den call log pls check dat and tym...
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Paaoteam
Aug 22, 2021
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Fraud

Address:Delhi

Den company me saare k saare employees fraud hain mujhe wifi lagwana tha Mr Mohit Pathak ka call aya mere pass unhone mujhe bola ki main aapko discount doonga Or ye bol k mere se apne ac Paytm me 1900 rs transfer karwa liye.. 20-Aug-2021 ye bol k ki wifi 20-aug-2021 5:00 PM tak lag jaay ga mera saara kaam online ka hain mujhe urgent need thi net ki bcz jaha m rahta hu network issue hain, and He is continue cheating me, mera call pic nahi...
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Address:Moh- Sheshpur, Post- Gita Press, near Chetna Godam,,

Dear Team,

I disconnected my BSNL connection and took Den broadband connection for internet stability and high speed net before starting my new job, my plan is for next 6 month.

My internet is not working on Den VPN which is useless for me now if i can not do my office work on net ..

I have reach to Gorakhpur den head -

I am trying to reach to my service provider about my refund...
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Samreen Alim
Aug 13, 2021
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DEN Cable Operator is looting customers

Address:21/b, Gora Chand Lane

Cable operator near me has refused to provide any service on monthly local cable network issues.

Denied recharging my cable channels on la carte basis.

Asking me to pay for Package system which he has created on his own.

Can i change the cable operator of DEN?...
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abdulhamid9735
from Thane, Maharashtra
Aug 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Den Cable not implementing TRAI Rule

Address:Mumbra

Three star cable in Mumbra providing den networks service is not implementing TRAI rule of selected channels/packages by consumer even after submission of form with selected channels and even after many visits to its office to activate the packs as per selection. It is not actioning on channels list provided. Also, not showing channels as per selection. Contacted den customer care but they are saying your smart card is not active in system.br...
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R
Romenticheera
Jul 28, 2021
Jul 29, 2021
This thread was updated on Jul 29, 2021
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My cable is disconnected even after recharge

Address:Nw192, vishnu garden

Dear sir/ madam,

please close this open case i had recharge my den tv cable by amazon on 26 july. And after successful recharge of my den setup box my cable was working properly.

But today my cable is gone and today I have contact on Den customer care and I have discussed my issue then executive said "contact local cable operator".
And executive has provided case id for my complaint(2807221w044617)....
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Gurwin Anand
Jul 25, 2021
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Remove card and reinsert it

Address:572-b tapkeshwar residency

These is a problem from last night...
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Kabir Grover
from Gurugram, Haryana
Jul 24, 2021
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Internet not working

The frequency of internet getting down is more than the number of hours I'm studying as a medical student.
The internet is so friggin' bad dude.
These days I'm talking to the Den customer care people more than with my girlfriend.
If anyone is reading this, please tweet your problem using #den_sucks #paisabarbaad
Let's start a movement against this company....
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B
Bakuldhjfk
Jul 21, 2021
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Wifi

Very bad services, everybody is good untill you buying and once it is bought nobody will even listen to your query

Works hardly half of the time

Never ever go for this network !!!...
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I am really fed up with your services. First they took ages to change ownership of this connection then once ownership was changes after n numbers of follow ups. Now i did not have the working connection. I complaint about it on 15th july 2021 they closed that complaint without resolving that and funny thing was you customer care was not aware who closed it. Again i complaint on 16th July and as well as 17th July. No one visited my place...
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gauti123S
Jul 9, 2021
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Network speed issue

Address:PASCHIM VIHAR

They are not resolving my issue of network speed and network connectivity whenever i called in customer care they send a fool guy who doesnt know anything about IT and left the site without solving the issue...
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Address:738/7 govindpuri kalkaji

Wi-Fi not working no one can pick my calls...
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A
awadhk258
Jul 1, 2021
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Extremely bad services

Address:House Number 57 D Vidyut Vihar Ipgcl Colony, Type 2 Block 15 Near Gurudwara Bala Sahib

Nobody picks call whenever we call to complain
the cable gets disconnected most of the time
and when we call to complain they give us attitude
I do not recommend this cable operator at all
nobody comes to repair it...
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A
arunkidangoor
from Ernakulam, Kerala
Jun 18, 2021
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Not providing payment receipt of cable subscription

Address:Unit No.116, 1st floor, C Wing, Bldg. No. 2, Kailas Industrial Complex, L.B.S. Marg, Park Site, Vikhroli(West), Mumbai-400079

Dear Den,
I'am from kerala. i have the following 3 complaints regarding cable subscription:

1). Our LCO not ready to provide bill receipt of payment.
2). My LCO changed my subscription package without my permission.
3). How to know my subscription package details, there is no option found in your web site https://www.dennetworks.com/
to view my current package.

This is the violation...
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A
Abhi9098@
Jun 7, 2021
Apr 23, 2022
This thread was updated on Apr 23, 2022
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Channels not showing

Address:P-2/338 Sultan Puri, New Delhi,110086

I have recharged my set top box but after few days all the channels are cut from the office.i also go through the office but nobody listen my complaint.is this a customer service no it is very bad service....
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Ketan Pahwa
May 30, 2021
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Cable operator

Address:Jagadhri

I have faced the connection fail issue, I have never skipped any payment till date and they have collected the amount by door step every morning month. I called the cable operator, I know it late still my work is more important to me and this is not the first time . I will be discontinuing den cable soon, will express my bad experience to others too if I get wrong misbehavior once more ......
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Address:FLAT NO. 113, TYPE- 03, DR. BABA SAHEB AMBEDKAR HOSPITAL CAMPUS, SECTOR-06, ROHINI, NEAR ROHINI WEST METRO STATION, NEW DELHI- 110085

I am a customer of den broadband and my customer ID is mo53493637 . Now, i want stop Broadband connection and return modem back to company because i want shif my room to another place. Please stop my broadband connection and receive modem from me as soon as possible.
Thanking you....
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B
Bisw176
May 28, 2021
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Recharge done but after one day it expired

Address:21 mahakalitala lane,po-Bansberia,dis-hooghly,pin-712502
Website:paymytv

My set top box mac id is BCC81079E176.
ON 27 TH MAY 2021 i recharge my set top box online on paymytv website.but 28th may channel disappeared, nd it says ur plan is expired on 26 th may 2021.how is this possible??please check this and solve as soon as possible....
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XploreKing Channel
from Powai, Maharashtra
May 19, 2021
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Complaint Regarding Low Speed

Address:GOVINDPURI

Hi, I am using 100 MB plan from last so many years and from now few months i am facing a lot of Low Speed issue. I have called on customer care also but they resolve this issue for only 1 or 2 days. Please provide solution or I'll change my network than. This is too much now.

Kunal Bakshi
User Id - BA79981503
Mobile - [protected]...
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Prabal dey
May 10, 2021
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Den broadband

Net gets frequently disconnected. And it has been 17+ hours there is not net. Service provider is unable to respond and resolve this....
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