DEN Networks Complaints & Reviews

My name is Nishant Sethi, existing user of DEN Broadband with Username 'NISHANT5430'
I was facing internet connectivity issues with DEN on daily basis which was impacting my official work. I have now purchased a new Airtel Broadband Connection and requested DEN for disconnection of services and refund of money. They have denied to refund the money.
When I am not interested to use the services, why would my money not be refunded?br...

Austria non technical problem your setup box is not receiving a signal please submit a...

No signal
[protected]...

This is very inefficient I complained in the morning regarding the broken cable in my area and requested to repair as soon as possible because I am having online classes.
I called the area engineer also regarding the same but despite all the requests/complaints there is no work done on ground.
Please get it repaired as soon as possible,
The kind of service I am getting these days are worst ever from your end
br...

My set up box is not working properly it's off after 1 day please help me...

Worst network among all service provider and the field executives at Kalamboli Navi Mumbai are even more worst than their network.Not even able to run 1mobile despite having connection for 15mbps. Den is looting the clients in the name of higher speed....

We switched on the set top box this morning but no signal and could not able watch any program

DEN SET TOP BOX NUMBER:
[protected]

AR03F0101B[protected]...

Ojhar Nasik, AF camp Block 292/2, cable network is not coming from 03 Nov 20. Connectivity is also poor. Informed to local cable operator. Still trying. But it is to inform that soon the payment days is over you people disconnect the connection within no time. But when cable is down for so many days then no grace or extension period is given after informing the cable operator. The validity period may be extended till the cable is down....

Internet drops(RTO) from last 4-5 days, since 1st Nov 2020. Due to which our VPN server could not establish the connection with remote server. Other applications are also not able to connect to their servers. Please check as we are having issue about whole day working hours. Our Public IP Address is 112.196.166.219....

I have den broadband connection and i am very disappointed because the connection speed is very slow.
Most of the time it shows that wifi is not connected to internet and when it does the speed is very slow.
I paid for 3 months for Rs2000 for 50mb/sec, but instead i am getting less than 5mb/sec.
I have also complained in den broadband customer care but i got mail from them stating my issue hhas been solved but it didn't....

I am from Delhi. I have Den cable services having sony and star package with total amount of Rs 295. But last month when I pay Rs 295 for our our den service they only provide 100 FtA channels no any pay channels or package which I have chosen from last two years. From Den website I got to know that total NCF plus Gst charge is Rs 154 for 100 FTA channel. So when I go to den cable operator they told my mother that charge have been rise and...

This is in regards with a concern related to my DEN DTH connection which got suspended through my cable operator and the reason was 'He was asking for 320 INR for a 299 INR package.

I raised a complaint on 11th/12th October through[protected] but no resolution till 14th October. After that i raised a complaint on[protected] and it's almost 10 days and No resolution yet, only comments i am getting from Shivpal and others...

After using Jio set box continuosly problem coming.
Last 2 days our cable network is not working so we went to local cable operator but no one give respose. And that's why we can't see any TV channels....

My cable operator automatically added few more channels to my plan and now he is charging for that ......

I would like to take help from your platform as I had send many reminder letters to Den cable network with no active response made by the respondent authority. Hoping for positive response from you.

I, resident of, ALIPUR, DELHI, 110036. I am subscriber of DEN cable network provided by LCO : HARSH MANN CABLE NETWORK PRIVATE LTD alipur delhi-36.
According to the Telecom Authority of India, I have fully payed (month...

Hi Team,

Please see my below complain, this is a pure case of customer Harrasment !! not giving services what they are charging at all. I have been facing this issue ever since i moved to Den cable. Not sure if issue is at DEN's side or conspiracy of Local CAble operator as he keeps suggesting us to switch to different cable services.

Also, please please note he charging us extra for sometime now.
br...

I am den tv cable subscriber in sec-9, ghansoli, navi mumbai, maharashtra.4 days out of 7 days in a week cable don't work. The vendor providing service in the area is named digital vision and they also don't respond to the calls. Even we are paying for the month, we hardly gets 15 days of working cable....

I am customer of den network from past 4 years. Our local service provider charges us extra for the service, when we raise our voice against him he disconnect our cable service.I had complaint about this to den customer care service but its almost 2 days past, no solution provided by them also. I have the recording of customer service person and I have the bill also which was provided by den local service provider....

Hi,
I would like to tell you about the den network cable operator in ashiana chauraha, lucknow. With regard to the telephonic conversation (Complaint no. 4001906 and 4001904), his company is named as agrawal cable company. He never gives a receipt for the recharge and literally stolen my rs 600 for the monthly recharge. He doesn't let customers to select their packages and charges customers according to his will. For some people he...

Den cable sushant lok gurgaon staff is most of the time behave in an irresponsible way, recently when they shifted their office and caused 2 days complete service failure without prior info, and now for last 4-5 days again no network and no response on calls even after so many follow ups and calls....