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Dena Bank — Inquiry about Bearer cheque cash payment

Sir/Madam

I need information about your bank's Bearer cheque cash payment policy.

I am not your bank's customer and I have received a self bearer and atpar cheque of Rs. 24, 000/- for cash withdrawal.

I wanted to know, may I withdraw the cash from other SOL of your bank with this bearer cheque. please clarify.

If yes than why your Nehru Nagar Bhilai BM Mr. A. M. Ghatge and your asstt. Zonal Manager Durg were refused.

And

If not allowed than please send me your bank cash withdrawal policy for my reference, which are defer from RBI's Guidelines.

Waiting for your revert

Regards

horish
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[email protected]'s response Jan 19, 2017
That r mailed like We understand that, the refund of Rs.1000 under order [protected] has not been credited to your bank account. Trust, refund has already been initiated and your bank has shared a reference number (ARN/RRN No.) 30001270047004181514755 as a proof of successful refund with us.
We would request you to kindly get in touch with your bank ‘Phone Banking Customer Care Team’ to further validate for refund authentication by providing above mentioned reference number.
Complaint comments  2 CommentsShareTweet

Comments

5th January I transferred money from paytm wallet to my bank, still I didn't receive money, paytm customers service center telling we r transfered and they given references number 30001270047004181514755 for transferring, please solve my problem
A/C.no[protected]
Transaction date 12/01/2017
Transaction amt 19905

Paytm mese mene order kiya tha lekin mene vo order cancel kiya tha lekin vo abhitak mere account me credit nhi huaa he.
Paytm mese muje reffernce no. Bhi giya he.

Reference number 30001270127012167375763
Order ID [protected]

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    Dena Bank Phone
    +91 79 2658 4729
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    Dena Bank, International Division, 5th Floor, Dena Corporate Centre, C-10, G Block, Bandra-Kurla Complex, Bandra [E], Mumbai, Maharashtra, India - 400051
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