Dena Bank — Inquiry about Bearer cheque cash payment
I need information about your bank's Bearer cheque cash payment policy.
I am not your bank's customer and I have received a self bearer and atpar cheque of Rs. 24, 000/- for cash withdrawal.
I wanted to know, may I withdraw the cash from other SOL of your bank with this bearer cheque. please clarify.
If yes than why your Nehru Nagar Bhilai BM Mr. A. M. Ghatge and your asstt. Zonal Manager Durg were refused.
If not allowed than please send me your bank cash withdrawal policy for my reference, which are defer from RBI's Guidelines.
Waiting for your revert
[email protected]'s response Jan 19, 2017
That r mailed like We understand that, the refund of Rs.1000 under order [protected] has not been credited to your bank account. Trust, refund has already been initiated and your bank has shared a reference number (ARN/RRN No.) 30001270047004181514755 as a proof of successful refund with us.
We would request you to kindly get in touch with your bank ‘Phone Banking Customer Care Team’ to further validate for refund authentication by providing above mentioned reference number.
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+91 79 2658 4729
+91 22 2654 5577
+91 22 2676 7136
Dena Bank, International Division, 5th Floor, Dena Corporate Centre, C-10, G Block, Bandra-Kurla Complex, Bandra [E], Mumbai, Maharashtra, India - 400051