Dena Bank — Refund my rs.1399

Address:

Mumbai City, Maharashtra, 400703

Respected Sir,

On 17 december 2016, I purchased sports shoes from the shop shoe museum.first I tried to pay through my atm but it was showing error so I paid through cash. then I got a message that my money which was 1399 rs. Has been cut from my account. I complained this on 19th of december. But still I haven't got my money back. I tried to call many toll free numbers, customer care no.s but they are not picking up the phone. I sent many a times to the bank branch but they are saying that my money is pending and therefore cannot help me. I am frustrated because of this bank. If you don't return my money within 8 days, I am going to complain this to the consumer court.My name is Sulekha Kumari.My account no. Is[protected].My complaint no. Is [protected]. Bank branch is in sector 6, vashi navi mumbai. Please return my money as soon as possible.