DeoBazaar Internet Commerce Complaints & Reviews

I 've been repeatedly trying to contact deobazaar team regarding the voucher code, i was given due to a non delivery of a prepaid order worth ₹ 832/. When the code was applied it showed invalid code and the validity of the code is till 31st january.
I do not understand the dynamics of the deobazaar team and i seriously have not faced such an awful website ever. It has a very irresponsible team that are a total fraud. How long does it really take to mail back?
The problem is that they just don't want to respond and siphon money out of customers. Beware of this website. Please donot fall prey for them and putting all efforts to let the authorities know of such online fruaud website.

Hi, i have been trying to contact the team but couldn't get in touch. My pre paid order was not delivered and instead, i received a voucher code worth ₹832 to be used for further purchase. The validity of the voucher is till 31jan 2018. When tried to apply the code it shows the gv code is invalid. I am tired of contacting the team and i would like a prompt solution for the problem. Please help. I shall appreciate your quick efforts to solve it. Thank you.

On 13th Oct 2017, I placed an order on the website www.deobazaar.com

When prompted, I made the payment via my Debit card. The payment of Rs. 859 was successful. The order was also successfully placed. I even got an email confirmation for my payment as well as for my order. It has been almost 10 days already and whenever I track my order, it shows that the order is still under process and has not yet been shipped.

I tried to contact the customer care for DeoBazaar. The phone number that they have provided for customer care is always switched off. I even tried mailing them my complain. I was even given a Ticket ID to track the status of my complaint. I was told that my query would be answered in 4-8 hours. It has been 3 days and there has been no response from the website.

Finally I decided that I will simply cancel the order and ask for the refund so that atleast my money is saved. To my shock, the website does not have any cancel order option available.

On dated 24 Oct 2017 I received Email regarding unavaibility of item ordered.
I replied Deobazaar on their Facebook account to exchange the previous order with less priced other item.
But 4 days passed there is no response by Deobazaar.com.

This is nothing but cheating. I feel like my money is gone forever. I had the opportunity of quickly going through the reviews of shopping experience of others at deobazaar.com and I found that there are many other people who have been cheated by the same website.

I request you to kindly look into the matter and take appropriate action against the website. Thank you.

My order details are as follow -

Order number : [protected]

Shipped to: KISHOR CHAMBHARE
Address: Flat Above Sai-Gajanan Medical Store, Near Devi Apartment, Hanuman-nagar TUKUM
City: Chandrapur
State: MAHARASHTRA
Zip:442401

Mobile # [protected]
Email = wutteshwar.[protected]@rediffmail.com

Shipped On : N/A

Payment Mode: Debit Card

Order Date: 10/13/2017 10:07:18 PM

TOTAL PRICE : 859.00

TRACK ORDER
COURIER : N/A
AWB NO : N/A

DeoBazaar.com
Shopping destination in Gurgaon, India
Address: Lower Ground Floor,
No 148, Sector 46, Sector Road,
Gurugram, Haryana 122003

Phone:[protected]

I'm from hyderabad. On 11 th october, i've placed a prepaid order (Order no [protected]) for swarzkopf gliss marrakesh coconut oil shampoo (2 units - rs 832/-) and bio care papaya gel. (Rs 224/-)
I've received gel on 18 th october but the shampoo was not delivered. I've been trying to contact the team about the same but there's no response through email and the phone call was not answered.
I've checked order details in my account of the same website but it shows details of the gel only. I dont know if the shampoo was intentionally deleted from the order after the payment. I shall post the bill that i received after the payment.
Please sort the issue and help others from this kind of cheating. I would like a refund if they are unable to send the shampoo.

I have already submitted complaint from your site but didn't get any response:
Ticket no : 311754
Order no. : [protected]

The following item was removed from my order, after completing the payment for all the items:

Hugo boss bottled deodorant spray
By hugo boss, for men
Size : 150 ml
Price: 1499

It took about 3 weeks to deliver the order, and the order was split into two parts:
Order [protected]
Order [protected]
But the above item was removed altogether from the order and no refund was given. Not even any notification about the removal.
This is a really bad customer experience.

Please refund me 1499 inr for the undelivered item.

Dear sir/ madam

I had bought a perfume from debazaaar almost a week back, and made a online payment. Now when i checked online delivery tracker it states that the order has been cancelled, though i never cancelled this order. For two days i have been trying to call up customer care number, and nobody is picking up the number [protected]. I have also send two emails for which i have not got any responses

Transaction id:[protected]
Amount paid: 3391.00
Order date:[protected]:17:54

Have placed an order with deobazaar on june 22, 2017 for the above product, which was paid online.. Deobazaar asked for a time extension, as per the following details:

Dear arjun,
We thank you for placing an order ([protected]) with us for below mentioned item (S).

Issey miyake nuit d'issey edt perfume 125 ml for men

Unfortunately your order has not been shipped on time from our dispatch facility due to following reason.
Additional time required for shipment.
We request you to please approve (Via email / phone call) a 3-4 day time extension for us to fulfil your order.

In case of no revert; the extension will be automatically approved.

In case of disapproval, the order will be auto cancelled and the amount (If any) will be refunded to your account within 96 hours.

Please feel free to contact us for any further assistance / information required.

Warm regards
Team deobazaar.com

Inspite of two mails on july 3 and 4, the issue is not resolved. Have requested them to refund the money. That is also not answered to. Can you please help?

Had odered fogg deo combo pack of 6 deos order number [protected], the pack was delivered today 16/62017. When the pack was opened only 4 deos was in the pack, tried calling deo bazaar number no response, have also registered an complaint on their site waiting for an response from them complaint ticket number is 311263, hoping for an early and quick solution

Hi,
I have ordered fogg victor monarch marco imperial napoleon royal combo pack of 6 deodorants by fogg, for men, size : 120 ml, for rs.999 on 28th april,
My order #[protected]. Till now i have not received the order.

I have raised ticket request #311129 for the same, but no one is bothered to reply for the mails.

Kindly do the needful, in getting the order or refund of money to account no.

Regards.
Ponnappa[protected]

I had placed an order for revlon charlie perfume and deo to deobazaar.com and already paid for the order via internet banking. Ihad subsequently received an order confirmation mail and a message regarding dispatch of order. I had also received a message from deobazaar regarding a tracking number of blue dart courier. But i was unable to trace my order since tracking showed that it was returned back to shipper. However its almost a month and i have not received the order. My order number was [protected].
I tried calling the customer care number but its always switched off. I tried to register a complaint on the company website. But its showing that my order number is invalid.
Why should a customer suffer/ i should get refund for my order.

I had ordered davidoff cool water combo pack quantity two order no [protected] on 30.04 2017 at a unit price of rs. 1999. I paid rs. 3998 through credit card. Only one pack was delivered on 10 may 2017. Inspite of repeated calls on the helpline number and emails there has been no reply. The complaint numbers are 311122 and 311131. There is reply in 4-8 hrs as the site claims. No calls even after 2 days.

This is in reference to order no. [protected] booked on 22nd April 2017 on deobazaar.com. Kindly note that even though I have received the order confirmation and have made the payment online for the above mentioned order, I still haven't received the shipment which was suppose to be delivered by the 2nd of May 2017 as per the tracking details on the website.
but now the details show that the order was returned back to the supplier and there has been no communication from deobazaar regarding the same. Neither have they returned the amount paid while booking the order.

Kindly note that it has been 20 days now since the order was placed.

Request you to kindly look into the matter and revert back ASAP.

Jayraj Jangda
[protected]

On may 1st 2017, I made an order on deobazaar website and the payment was made by internet banking. Further I received a confirmation mail regarding the same order few minutes later. On the same day itself I received another message sating that the package is shipped off via PICKRRR. Two days later when I tried to track the order the reply I received was that the order is cancelled and the package was returned to the sender. since then neither any intimation was send from the side of deobazaar nor I was able to contact them any way.

Kindly do the needful to return the amount that I have spent.

Order no: [protected]
PICKRRR. Shipment Tracking ID: [protected]

Arun Vishnu
Pondicherry
[protected]@gmail.com

I had ordered a perfume on 21st april, order number - [protected], which has still not been delivered. Now it's been more than 10 days though i stay in delhi itself. I can't even track my order because your website says that the order number is incorrect?! Seriously??? Do you really want me to send you a proof of the conformation? You have no customer representative to whom i can reach out my complaints!! I would consider this a case of cheating!!! Kindly look into the matter and refund my money or else i'll have to take an action.

I had ordered a perfume on 21st april, order number - [protected], which has still not been delivered. Now it's been more than 10 days though i stay in delhi itself. I can't even track my order because your website says that the order number is incorrect?! Seriously??? Do you really want me to send you a proof of the conformation? You have no customer representative to whom i can reach out my complaints!! I would consider this a case of cheating!!! Kindly look into the matter and refund my money or else i'll have to take an action.

I have been writing to customer care - deobazaar but no response: my note is: how long does it take to deliver within gurgaon? Should i lodge an fir for cheating?

No response or call or update even after 10 days!! I purchased online the products paying thru my citibank credit mastercard xxxx xxxx xxxx 6696 on 24th apr 17.

Here is order copy:
From: deobazaar.com
Date: mon, apr 24, 2017 at 9:55 am
Subject: order confirmation : deobazaar.com
To: [protected]@gmail.com

Deobazaar.com dear rajiv malhotra,
Thank you for your order with deobazaar.com
Thank you order confirmation
Email
Order number : [protected]
Mobile number : [protected]
E-mail id : [protected]@gmail.com
Order
Mentioned
Now let's get started,
Product unit price quantity total
Brut original perfume
By brut, for men
Size : 100 ml 499 1 499.00
Denim musk after shave
By denim, for men
Size : 100 ml 269 1 269.00
Subtotal rs. 768/-
Promotional discount - rs. 0.00/-
Shipping & handling rs. 0/-
Cash on delivery charges rs. 0/-
Order total rs. 768.00/-
Address : 1401 / tower 6, vipul belmonte golf course road sec 53 haryana
City : gurgaon state : haryana
Pin : 122011 payment method : prepaid

Mob:+91-[protected]; +[protected]

I am a order on deobazar vide order no. [protected] but till date they don't dispatched the order and also i am file a complaint on[protected] vide ticket no. 311078 and they reply that your complaint / query will be answered within 4-8 hours. But till date/ time i am not received any response from their end.

So be aware friend and buy deo / perfume / beauty products from local shop they were little costly but you get instantly without wait and without risk.

http://www.deobazaar.com/ site address

I had placed on april 20th. I got confirmation email too. When i now visit the website, it shows no such order. Please look into it.

I have an order id and confirmation email. Now when i access my account, it says no order at all!!!

Order number : [protected]
Mobile number : [protected]

Please reach out to me asap!!!

Hi team,

No response from deobazaar as yet. I ordered a couple of perfumes order number [protected] and it was cancelled as it was out of stock.

I was given a refund code for it and was told a flat Rs 999 I can apply. The code says it's already used when I haven't ordered anything after that.

Please someone from deobazaar get back to me and give me the code for getting my product

email is [protected]@yahoo.com
[protected]

I've ordered Two David Beckham body deo spray thru deobazzar.com. Also prepaid amount thru credit card as No COD option supporting cashless economy message! (Order Number[protected] ordered on 14 April. then i re'vd message of Order extension due to shipment issues. i gave approval of extension, and then it should be supposed to deliver today or next day. but it shows still not dispatched. how they deliver?

Secondly not response /acknowledgement of emails, raised complaint with ticket number (310958), Customer care number is switched off/Not working sincle long. Please do needful on this on priority basis.