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Smytten Complaints & Reviews

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Updated: Apr 9, 2025
Complaints 812
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Bad 😕 It seems that Smytten has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Smytten reviews & complaints(812)

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A
Anchalj2
from Faridabad, Haryana
Apr 9, 2025
Apr 10, 2025
This thread was updated on Apr 10, 2025
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Order Delaying each day

I have placed on 2nd April 2025; my order was supposed to be delivered on 6th but instead it is delaying day by day.

Yesterday it was showing 11th April and now it has extended to 12th April and I don't how much more days I have to wait.
This is really unexpected and disappointed....
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V
vaibhavi2607
from Yavatmal, Maharashtra
Jan 17, 2025
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Website: smytten.com

I had ordered some products worth 782/- with the order id #4077908 from Smytten on date 10/01/2025. I had immediately cancelled the order right after placing it, because I had provided wrong address by mistake. Today is 17/01/2025, but I haven't yet got the refund amount credited back to my bank account.
Smytten customer support has been notified about the posted complaint.
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    P
    Praneetha15
    from Bapatla, Andhra Pradesh
    Nov 24, 2024
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    Delivery agent took a image of mine

    Address: Punjab National Bank road, beside akshar vidhya bhavan,bapatla
    Website: About Smytten

    The delivery agent took a image of mine without even informing to me, which is disrespectful and rude. Have you mentioned or implemented to take pictures of receivers without informing?
    Felt very insecured for this type of behavior.
    A picture of girl? Without informing them?
    I really want an urgent explanation for this incident as it unfollows privacy...
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    P
    Punchiri
    from Thiruvananthapuram, Kerala
    May 27, 2024
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    Not delivering to my pincode

    Website: Smytten

    Smytten is no longer serviceable to my pincode. But I have ordered more than 10 times to the same address. Even my nearby locality pincode is also not acceptable...
    +1 photos
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    N
    nandhush
    May 15, 2024
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    Payment Discrepancy

    I referred 14 members with my Smytten code, but instead of receiving 280 bucks, I only got 120 bucks. I've updated the app, but it's still not reflecting the correct amount....
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    P
    Poojak@1
    from Amravati, Maharashtra
    May 12, 2024
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    Order not delivered and exceeded the delivery date

    Address: Vasanik girls hostel near gajanan vatika behind Rangoli lawns, kathora nakka, amravati 444602

    My 2 orders from smytten that I have ordered on 5th may was not been delivered by 10th may.in tracking link it shows that consignee is unavailable. But I am available 24/7 to get my order delivered
    Every day I get messages that your order will be delivered today but I didn't receive any of the order. I am fool waiting eagerly for my order. I request smytten either to deliver the order or else give me the refund....
    +2 photos
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    S
    Suchi saila bhanjashree
    Apr 4, 2024
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    I got the package I also paid the amount still in the app it shows shipped. And the delivery guy his calling me.

    I got the package I also paid the amount still in the app it shows shipped. And the delivery guy his calling me. I blocked the delivery guy number. But in app it shows shipped. But I got the package. And paid too....
    +1 photos
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    A
    Ambikaammu
    Mar 10, 2024
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    Not delivering order

    I have ordered some skin care products from smytten but they not delivering they have to delivery the order on 3-3-24 but still they didn't delivered and also I paid my money online this many days they replied me in email not not even responding my order no is 13473100...
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    U
    usa88
    from Jaipur, Rajasthan
    Mar 8, 2024
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    Fake defective products

    They ship expired and defective products.
    Customer service is useless and no help will be provided.
    It's a big concern as can damage and harm your skin.
    They will also leak your data and spams will start coming.
    Stay away from this scam company...
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    B
    Bhavana9
    Feb 17, 2024
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    Items not serviceable

    It is showing that Some items are not serviceable for 530045 pincode so I removed items one by one to know which item is not serviceable, after removing all products it is still showing the same . My friend ordered of similar products for same pincode 530045 and it is delivered ....
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    H
    Harshi111
    Feb 5, 2024
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    Wrong mobile number by mistake

    The number that I've provided to smytten is wrong one digit is misplaced.is it possible to change it...
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    S
    Sonakshi@s
    from Bengaluru, Karnataka
    Jan 8, 2024
    Jan 8, 2024
    This thread was updated on Jan 8, 2024
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    Anymany nutraj cashew

    Address: sai anjneya nilayam. medipally

    Cheap stale broken bad quality product delivered....
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    A
    Anaya pandoh
    Dec 30, 2023
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    Pincode issue

    Address: jammu, pincode 180001
    Website: Smytten

    Whenever i put address to order on smytten it shows that we are not serviceable to this pincode. How much it will take to resolve this issue....
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    A
    Anu8shanbhag
    from Mumbai, Maharashtra
    Dec 23, 2023
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    Expired products from smytten

    I received expired products from smytten for trial order no SM12835149. Even after multiple complaints they just credited 3 trial points to my account for which I have to spend rs235 more to get these products. Have already sent rs360 before.
    Either they send me new samples or credit my amount with the product amount...
    +4 photos
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    A
    Ammalutty
    from Thrissur, Kerala
    Dec 21, 2023
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    Wrong item delivered to me

    Hi

    This is not what i ordered. Yesterday, your incorrectly delivered items were not the ones i ordered. Kindly take it back and give me what i ordered. Or if it's not possible, then give me a refund.

    Yours faithfully
    Aswathy Thilakan...
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    N
    Nidhi Nasit
    Dec 13, 2023
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    Insight matte eyeliner

    Dear Sir/Madam,

    This to inform you that, I recently bought the insight matte eyeliner from the smytten app. I received that today, but unfortunately it's not proper. The eyeliner is sticky and some colts also found. There is no return option in the smytten app. Since many time I used that eyeliner but that time it was not good.

    Kindly suggest me what can I do. Also kindly replace this product or refund my money...
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    P
    Payal35
    Dec 11, 2023
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    Received damaged product

    Address: Faridaba

    Received damaged product from smytten. When complained they assured that refund is initiated on 1st dec but till now no refund is given. Not replying to mail. Mental harrassment is there...
    +1 photos
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    R
    R, Maheshwari
    Nov 27, 2023
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    Payment issues

    Hello,

    I placed the order and the payment was successful, but I did not receive order confirmation. The payment was done on 15/11/2023. The reference number of the transaction is[protected]. I would like to get the refund ASAP....
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    P
    Preposterous
    Nov 25, 2023
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    My Money deducted but order not placed

    My money has been deducted from my account but order is not placed I request for refund!!! Please consider it...
    +2 photos
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    P
    Preposterous
    Nov 25, 2023
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    Money deducted but order not placed

    My money got deducted from my account but the order not get placed...
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