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Smytten Complaints & Reviews

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Updated: Aug 19, 2025
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Smytten reviews & complaints(814)

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B
Bhavikakakku
Aug 19, 2025
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Shipment not delivered

I had Ordered #4510875 from Smytten which was later divided into 6 shipments. Out of which In shipment AWB - [protected] - one product avimee herbal keshkrishna oil for grey hair is missing. I raised a ticket 597062 at smytten but it was closed without any justification. I want my refund back or the product delivered, pls help...
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Kotari Arun
from Hyderabad, Telangana
Jun 11, 2025
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I want my refund. Cancel my order

Address: Hyderabad, Telangana

Total product was damaged. Worst package. I want my refund. Cancel my order. Bad experience with smytten.Smytten order ID is
17367341. I want my refund. Call me [protected]....
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A
Anchalj2
from Faridabad, Haryana
Apr 9, 2025
Apr 10, 2025
This thread was updated on Apr 10, 2025
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Order Delaying each day

I have placed on 2nd April 2025; my order was supposed to be delivered on 6th but instead it is delaying day by day.

Yesterday it was showing 11th April and now it has extended to 12th April and I don't how much more days I have to wait.
This is really unexpected and disappointed....
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V
vaibhavi2607
from Yavatmal, Maharashtra
Jan 17, 2025
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Website: smytten.com

I had ordered some products worth 782/- with the order id #4077908 from Smytten on date 10/01/2025. I had immediately cancelled the order right after placing it, because I had provided wrong address by mistake. Today is 17/01/2025, but I haven't yet got the refund amount credited back to my bank account.
Smytten customer support has been notified about the posted complaint.
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    P
    Praneetha15
    from Bapatla, Andhra Pradesh
    Nov 24, 2024
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    Delivery agent took a image of mine

    Address: Punjab National Bank road, beside akshar vidhya bhavan,bapatla
    Website: About Smytten

    The delivery agent took a image of mine without even informing to me, which is disrespectful and rude. Have you mentioned or implemented to take pictures of receivers without informing?
    Felt very insecured for this type of behavior.
    A picture of girl? Without informing them?
    I really want an urgent explanation for this incident as it unfollows privacy...
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    P
    Punchiri
    from Thiruvananthapuram, Kerala
    May 27, 2024
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    Website: Smytten

    Smytten is no longer serviceable to my pincode. But I have ordered more than 10 times to the same address. Even my nearby locality pincode is also not acceptable
    +1 photos
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      N
      nandhush
      May 15, 2024
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      I referred 14 members with my Smytten code, but instead of receiving 280 bucks, I only got 120 bucks. I've updated the app, but it's still not reflecting the correct amount.
      Smytten customer support has been notified about the posted complaint.
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        P
        Poojak@1
        from Amravati, Maharashtra
        May 12, 2024
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        Address: Vasanik girls hostel near gajanan vatika behind Rangoli lawns, kathora nakka, amravati 444602

        My 2 orders from smytten that I have ordered on 5th may was not been delivered by 10th may.in tracking link it shows that consignee is unavailable. But I am available 24/7 to get my order delivered
        Every day I get messages that your order will be delivered today but I didn't receive any of the order. I am fool waiting eagerly for my order. I request smytten either to deliver the order or else give me the refund.
        +2 photos
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          S
          Suchi saila bhanjashree
          Apr 4, 2024
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          I got the package I also paid the amount still in the app it shows shipped. And the delivery guy his calling me. I blocked the delivery guy number. But in app it shows shipped. But I got the package. And paid too.
          +1 photos
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            A
            Ambikaammu
            Mar 10, 2024
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            I have ordered some skin care products from smytten but they not delivering they have to delivery the order on 3-3-24 but still they didn't delivered and also I paid my money online this many days they replied me in email not not even responding my order no is 13473100
            Smytten customer support has been notified about the posted complaint.
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              U
              usa88
              from Jaipur, Rajasthan
              Mar 8, 2024
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              They ship expired and defective products.
              Customer service is useless and no help will be provided.
              It's a big concern as can damage and harm your skin.
              They will also leak your data and spams will start coming.
              Stay away from this scam company
              Smytten customer support has been notified about the posted complaint.
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                B
                Bhavana9
                Feb 17, 2024
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                It is showing that Some items are not serviceable for 530045 pincode so I removed items one by one to know which item is not serviceable, after removing all products it is still showing the same . My friend ordered of similar products for same pincode 530045 and it is delivered .
                Smytten customer support has been notified about the posted complaint.
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                  H
                  Harshi111
                  Feb 5, 2024
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                  The number that I've provided to smytten is wrong one digit is misplaced.is it possible to change it
                  Smytten customer support has been notified about the posted complaint.
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                    S
                    Sonakshi@s
                    from Bengaluru, Karnataka
                    Jan 8, 2024
                    Jan 8, 2024
                    This thread was updated on Jan 8, 2024
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                    Address: sai anjneya nilayam. medipally

                    Cheap stale broken bad quality product delivered.
                    Smytten customer support has been notified about the posted complaint.
                    I have been writing since 1 month. havenot receibed any resolution and only response that I am getting is that be rest assured product delivered is of high quality.
                    seems like I am getting response from chatbot. see image how yellow and bad this cashew is. I ordered for my father and tell me how can any one consume this cheap product.

                    Anymany nutraj cashew - Comment #4134302 - Image #0
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                      A
                      Anaya pandoh
                      Dec 30, 2023
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                      Address: jammu, pincode 180001
                      Website: Smytten

                      Whenever i put address to order on smytten it shows that we are not serviceable to this pincode. How much it will take to resolve this issue.
                      Smytten customer support has been notified about the posted complaint.
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                        A
                        Anu8shanbhag
                        from Mumbai, Maharashtra
                        Dec 23, 2023
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                        Expired products from smytten

                        I received expired products from smytten for trial order no SM12835149. Even after multiple complaints they just credited 3 trial points to my account for which I have to spend rs235 more to get these products. Have already sent rs360 before.
                        Either they send me new samples or credit my amount with the product amount...
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                        A
                        Ammalutty
                        from Thrissur, Kerala
                        Dec 21, 2023
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                        Hi

                        This is not what i ordered. Yesterday, your incorrectly delivered items were not the ones i ordered. Kindly take it back and give me what i ordered. Or if it's not possible, then give me a refund.

                        Yours faithfully
                        Aswathy Thilakan
                        Smytten customer support has been notified about the posted complaint.
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                          N
                          Nidhi Nasit
                          Dec 13, 2023
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                          Dear Sir/Madam,

                          This to inform you that, I recently bought the insight matte eyeliner from the smytten app. I received that today, but unfortunately it's not proper. The eyeliner is sticky and some colts also found. There is no return option in the smytten app. Since many time I used that eyeliner but that time it was not good.

                          Kindly suggest me what can I do. Also kindly replace this product or refund my money or help me out.
                          Smytten customer support has been notified about the posted complaint.
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                            P
                            Payal35
                            Dec 11, 2023
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                            Address: Faridaba

                            Received damaged product from smytten. When complained they assured that refund is initiated on 1st dec but till now no refund is given. Not replying to mail. Mental harrassment is there
                            +1 photos
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                              R
                              R, Maheshwari
                              Nov 27, 2023
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                              Hello,

                              I placed the order and the payment was successful, but I did not receive order confirmation. The payment was done on 15/11/2023. The reference number of the transaction is[protected]. I would like to get the refund ASAP.
                              Smytten customer support has been notified about the posted complaint.
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