Smytten Complaints & Reviews

I am getting my order; it's been more than 2 weeks. app shows consignee refused to accept order but didn't get any call SMS, mail for order delivery and no one come to my place.

provide my order soon, I didn't cancel any of my order.
otherwise give my money back

Sir,
I have ordered Mindful chocolate protein energy ball, but I received wrong products which is almond bar worth rs 360/- but my product price is1050.00 My ticket I'd is 279276 for Shop Order #2796903 dated 16.03.2023.
I have complaint on smytten app but i get this reply -
as we couldn't find sufficient information to address your concerns. Kindly reach out to us via eMail with this Ticket ID providing additional information to better assist you.

Hence I am mailing you, so please replace my product at earliest.
Regards
Manish kumar
pH. [protected]

I have ordered my procts on march 16 and today is the delivery date and in the app its showing that it has been delivered the product but i haven't recieved my order. Please may i know to whom the delivery person has delivered the products even we don't have any tracking number or delivery person number to whom we should call and the smytten app also don't have customer care or helpline number . Please refund my money or resolve the problem

I had ordered 4 packets of raisins.(order no. 2794441) I received only 1 packet. I had raised a query, they rejected the query. Do you think I'm lying, I've been a loyal customer of smytten since past few months. I deserve the refund for the missing products.
I mailed many times for this issue on [protected]@smytten.com, but there is no satisfied answer from smytten and there is no solution in this matter till now.
Please don't cheat customers like this.
deliver my order as soon as possible or i will sign a complaint against you whenever i call on your customer care it never connects my call. very pathetic customer support. i am highly disappointed.
I need my missing Products ASAP.
Or refund my amount...

I have placed shop order no 2788553. One Soultree shampoo in my order delivered is missing. The transaction is prepaid. Pls either provide the missing product or refund my amount.

Today I have received your product but it's not like that as much showing on portal and I want to refund so please return it and refund

I want to cancel my order and they are not canceling my orders

My products has been shipped but doesn't delivered at time, kindly return my money.

My order no. 2777673 has one product missing in recieved package the eyeliner is not there in the box and you have rejected my query too

I ordered a perfume 'midnight senses' by the brand adiveda natural.
i have previously used this product from smytten and hence i know what the original product smells and looks like.
the perfume they sent is duplicate and it was leaking and the paint is peeling off and the perfume cap was sticky when I got the product.
order no. 2787599
order placed on march 2023
delivered on 17 march 2023
I confirmed with the original manufacturer of the perfume, they claim that its not original.

Shipped, but not recieved

I am unable to track mt order it showing consignee did not receive code . And it has not delivered yet .

I ordered nivea pearl beauty roll on from trial points and instead of that they sent me perfume deodorant rest of products are same as ordered. I request you to do the needful and please exchange it.

I hadn't received my parcel yet.
I had call smytten team but there is no response
My order were prepaid

So I ordered plum vanilla vibes body mist it came in a damaged condition the product was leaking and the liquid inside the plastic bottle is definitely not body mist the liquid has a purplish tint to it and has a strong smell of hand sanitizer it gives a clear indication that my product has been altered.
I am expecting a replacement of the product but the customer care team is not responding and neither providing me with any necessary information regarding the replacement whether I'll receive one or not and if I get a replacement how long will it take.

Regarding my order #SM8892775
In the app they are saying order is delayed and there is no confirmation on what the delivery date is. It should have been reached by today i.e 14th march but now there is no confirmation when will I get it. This is very inconvenient for me as the concern is I am not going to be here in the mentioned address after 16th march to receive the order. Now when I am writing to the Smytten customer care I am not receiving any response. Please take this complain up to Smytten to get this resolved as soon as possible.

We ordered 9 deos from smytten and we received only 3. 6 products are missing from order

Missing product . Stop cheating customers
This is regarding my order number #2767373 for 3 products.
1. For Men Deo (jaguar fragrances)
2. Blue Deo (Nautica)
3. Classic Deo (jaguar fragrances)

I received only 1 products. 1 product (JAGUAR For Men Deo) other 2 deos is not delivered.
I raised a ticket, but they closed my ticket, saying insufficient information. whereas i send the invoice and...

I ordered Rosemary essential oil and Mamearth onion hair kit on 5 march but i only received essential oil on 9 march it shows that my hair kit will be delivered on 11 march but today is 13 march and i didn't received my order yet please deliver my order as soon as possible as i already paid the amount otherwise i m never using your website again and i will complain about your company 😡😡deliver my order as soon as possible or i will sign a complaint against you whenever i call on your customer care it never connects my call it jusy says wait we are connecting your call but it never connects i m definitely going to complain about your company i[censored] don't deliver my order

This is fake app money money was waste because i will oder a product and my it is not delivered so give me my money