[Resolved]  Morphy Richards Cutie Mixer Grinder — Duplicate bill is not provided by the customer help desk at E-zone Phoenix Market city,Pune

Address:

Pune, Maharashtra

Dear Sir,

I bought Morphy Richards Cutie Mixer Grinder dated 11-11-12 from E-Zone Phoenix Market city.
Within one month of its purchase the product is not working and their is a problem with motor.
I have the Guarantee card and purchase was made through credit card.
I misplaced my purchase bill and I went to E-zone Phoenix Market City for duplicate bill.
But the customer help desk is not ready to give the bill,as he was saying its confidential.
We bought so many products from E-zone,thinking that its a good store and if any problem they will help out.
Instead they were saying its not there problem.Even I showed him my credi card statement,but he is not ready to provide the duplicate bill.
I have a doubt on the store that they have given us a defective piece.

Regards,
Kamal Amrohi