Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] T24 / Big Bazaar — T24 SIM CARD NO ACTIVATION

Y SUNDARAM

from Mumbai, Maharashtra

Address:

Rangareddy, Andhra Pradesh

I have paid Rs 51/- for SIM card and Rs 29/- for SMS package at T24 outlet inside BIG BAZAR, LB Nagar on 25/12/12.

SIM card bearing mobile No: [protected] was giveN to me. I have submitted my driving license as ID/address proof (Goa driving license) and it was taken by T24 team.

I have visited the outlet alteast 10 times after this but till date my SIM is not activated. I had given photos two times, provided the same id/address proof copy two times due to some excuses given by t24 team in the past 2 months. COMPLAINTS MADE TO BIG BAZAR IS ALSO NOT RESPONDED.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr.Sundaram,

Greetings from Future Group. I am Priya. We have taken a note of your concern and have escalated it to the concerned team. They will get back to you soon.

Regards,
Priya.
Future Group Care.

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr.Sundaram,

Greetings from Future Group. This is to inform you that your number has been deactivated due to non usage of sim and recharge less than Rs.100 in 6 months. In case of any further queries, kindly let us know. We will be glad to assist you.

Regards,
Priya.
Future Group Care.