[Resolved] Dhamaalshop.com — After 45 day, still not delivered.

krheg19

from Bengaluru, Karnataka

Apr 23, 2016

Address: Vaishali, Bihar, 844101

Website: Dhamaal shop

My order no DS35440 date 14/03/2016, in Dhamaal shop for 32inch vidiocon led tv & i paid 67599 rupee through icici net banking. Dhamaal shop sent mail to me wrong ship track id .I sent complaint mail meny times, didnt any reply, &Customer care call also didnt received. Now i want my amount refund immediately please.. My name Krishnamurthi Hegde, My Mo no, [protected], Mail id is [protected]@gmail.com.

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Nov 3, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

That is a luck by chance offer after the sold out of LED TV stock may i dispatched 6 Branded T Shirts to each customer. If you have not accepted branded t-shirt Product in that case we can give you Dhamaalshop point Equivalent to your amount.

We appreciate your bringing this matter to our attention. We apologies for any inconvenience you suffered and how we will have another opportunity to introduce you to our fine products.

Again, I thank you for bringing the opportunity to correct it.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order no. DS35440 which you placed with our company Dhamaalshop.com on the[protected]:24 PM.

We sincerely apologize to you for the delay in delivery of the products you order is Dispatched on[protected] Through Gojavas Courier and you track your order in Gojavas.com site. The tracking number is - 100380

We are trying our best to give the excellent service as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]