[Resolved] Dhamaalshop.com — Delivered different article and not responding to mails nor taking the phone calls | |||||
Received the item after three weeks of placing the order and that too 6 t-shirts delivered against price prepaid for a 32"LED. Now neither the calls are being connected to customer care and and nor the mails being responded. This deal is still active and the link is http://dhamaalshop.com/product/videocon-32-hd-led-tv Initially they even gave a fake tracking ID and courier company denied having received any product from dhamaalshop for dispatch. Later when the article arrived it was a pack of tshirts against the order of 32'LED . I requested Gojavas (Courier company) multiple times to share the contact details but they are denying to help. Was this information helpful? | |||||
Nov 6, 2016 Complaint marked as Resolved DhamaalShop.com customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 DhamaalShop.com Customer Care's response Dear Sir, That is a luck by chance offer after the sold out of LED TV stock may i dispatched 6 Branded T Shirts to each customer. We appreciate your bringing this matter to our attention. We apologise for any inconvenience you suffered and how we will have another opportunity to introduce you to our fine products. Again, I thank you for bringing the opportunity to correct it. Thanks & Regards, Govinda B B K Customer Care Team Dhamaalshop.com +91 [protected] | |||||
1 Comment | |||||
Comments
This is scam & fraud people from Bihar. I never received my item. Please do not buy from them.
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GL Electronic, Ranju Nilay Bhavan 1st Floor, New Laljee Tola, Patna, Bihar, India - 800001
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