[Resolved] Dhamaalshop.com — No delivery | |||||
I've placed an order for videocon 32"hd led tv on 27/06/2016. order id: ds1224. i'm waiting for the delivery and i've got no updates, nothing. tried to contact customer care but the number doesn't work. already made the payment online seems like it's fraud. if anyone has any idea abt this company plz help me. i'm thinking of putting a police complaint on this site if i don't get updates in couple of days. i've been cheated. Was this information helpful? | |||||
Nov 3, 2016 Complaint marked as Resolved DhamaalShop.com customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 DhamaalShop.com Customer Care's response Dear Sir, This is in regard to your order no DS1224 which you placed with our company Dhamaalshop.com on the[protected]:32 PM. We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT. We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers. Thanks & Regards, Govinda B B K Customer Care Team Dhamaalshop.com +91 [protected] | |||||
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