[Resolved] Dhamaalshop.com — Pay money but still item not delivered | |||||
Dear sir my name is siva kumar. I was booked an 32 led hd tv videocon and the order no is ds14709. I was booked tv on your site on 16/07/2016. I was paid mony but still item not delivered. Please refund my money sir. I was paid money from my debit card amount of 6749from my account. Please refund my money to my account sir please. I am wait for your reply message or email my mob no is [protected] please help me sir. Was this information helpful? | |||||
Nov 5, 2016 Complaint marked as Resolved DhamaalShop.com customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 DhamaalShop.com Customer Care's response Dear Sir, This is in regard to your order which you placed with our company Dhamaalshop.com. We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT. We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers. Thanks & Regards, Govinda B B K Dhamaalshop.com Customer Care Team +91 [protected] | |||||
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