[Resolved] Dhamaalshop — Not responded any call or message after deducted amount | |||||
I order a videocon 32" led tv on dhamaalshop order no 35217 but company don't sent any tv instead of clothes but i don't accept that packet through gojavas company and it returned back to dhamaalshop but company frauds sir they haven't received ph call or not response any msg. Dhamaalshop showing cod option but when ever someone enter that site, company want credit ya debit card only so easy way to cheat people. So many people order now all having same problems but no one stop that company or taking action against that company. Was this information helpful? | |||||
Nov 3, 2016 Complaint marked as Resolved DhamaalShop.com customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 DhamaalShop.com Customer Care's response Dear Sir, That is a luck by chance offer after the sold out of LED TV stock may i dispatched 6 Branded T Shirts to each customer. If you have not accepted branded t-shirt Product in that case we can give you Dhamaalshop point Equivalent to your amount. We appreciate your bringing this matter to our attention. We apologies for any inconvenience you suffered and how we will have another opportunity to introduce you to our fine products. Again, I thank you for bringing the opportunity to correct it. Thanks & Regards, Govinda B B K Customer Care Team Dhamaalshop.com +91 [protected] | |||||
2 Comments | |||||
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What happened sir ? No reply to comments
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+91 90 2534 0077
+91 91 0267 0169
GL Electronic, Ranju Nilay Bhavan 1st Floor, New Laljee Tola, Patna, Bihar, India - 800001
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We're sorry to hear about your experience. We would request you to please get in touch with the seller to claim refund/replacement of the product since we as logistics partners are solely responsible for delivering the orders. Should you require any further assistance from us, please write to us at [protected]@gojavas.com, we'd be glad to help.
Regards,
Team gojavas