[Resolved]  Dhamaalshop.com — Not delivered 32 inch lcd refurbished tv

Address:800001
Website:www.dhamaalshop.com

My order no : DS34551. My name is pratik khimani. I had ordered 32 inch LED TV of vediocone on DHAMAALSHOP.COM on dt: 11/3/2016. Upto now there is no response and any details given by dhamaalshop regarding delivery. They are doing fraud with me. My friend had ordered two LED. He has also same experience. Please some thing, so I can get TV or my money back. We have pay for it in advance. It's price was 6599 Rs and delivery charge of 150 RS.
Was this information helpful?
No (0)
Yes (0)
Apr 4, 2016
Complaint marked as Resolved 
Nothing done by company for resolve complaint.
DhamaalShop.com customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2016
DhamaalShop.com Customer Care's response
Dear Sir,

This is in regard to your order no. DS34551 which you placed with our company Dhamaalshop.com on the[protected]:22 AM.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]
Complaint comments 

Comments

It seems that this website is built for conning people.
You should have thought that you can't get 32 inch LED TV for Rs 6599.
Thats why people must trust only known major online shops.
Same case happned with me

Regards,

amit nabeda
[protected]
same case happned with me
amit nabeda
[protected]

one suggestion is there

we all are meet at one place means at gojavas office where they picked up our parcel
and then forced that people to give details from where they picked up our parcel
place, name of person and frim name whom they billed their invoice and receive money for their coriour services

amit nabeda
[protected]
DhamaalShop.com Customer Care's response, Oct 4, 2016
Verified Support
Dear Customer,

We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the correct order details ware we can help you out to get your product back

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 9025340077
9.04.2016 ko lcb book ki thi abhi tak nahi aai
9.04.2016 ko lcb book ki thi abhi tak nahi aai
My order no : DS27166. My name is D S Jagadal. I had ordered 32 inch LED TV of vediocone on DHAMAALSHOP.COM on dt: 07.08.2016. Upto now there is no response and any details given by dhamaalshop regarding delivery. They are doing fraud with me. My friend had ordered two LED. He has also same experience. Please some thing, so I can get TV or my money back. We have pay for it in advance. It's price was 6749 Rs and delivery charge of 150 RS.

As per Dhamaalshop mail as below.
Dear Danesh,
Thank you for placing an order with www.dhamaalshop.com.

Use the coupon code 758075 & get 250 cashback on Branded Deal Category only .

We are processing your order and will let you know through email when we ship the same to you. The email will also include your Courier Tracking ID and link to help you track your order.
If you have ordered more than one items, we may deliver them in more than one shipment (at no extra cost to you).
For further queries regarding the order placed, you can call us at [protected] (24x7) or you can email us at [protected]@dhamaalshop.com.

Please find below your order information:

Date[protected]:50:20

Shipping address
Danesh Jagadal
Mudhol, Karnataka, India
Mudhol, 587313
Karnataka, India

Billing address
Danesh Jagadal
Mudhol, Karnataka, India
Mudhol, 587313
Karnataka, India

Items Ordered:

Videocon 32" HD LED TV(Luck by chance offer) INR 6, 599.00 each

Subtotal : INR 6749.00
Shipping : INR 150.00
Discount : 0.00

Best Regards,
Team Dhamaalshop

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DhamaalShop.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    895
    Pending
    0
    Resolved
    492
    DhamaalShop.com Phone
    +91 90 2534 0077
    +91 91 0267 0169
    DhamaalShop.com Address
    GL Electronic, Ranju Nilay Bhavan 1st Floor, New Laljee Tola, Patna, Bihar, India - 800001
    View all DhamaalShop.com contact information