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DIMTS Complaints & Reviews

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Updated: Oct 19, 2024
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DIMTS reviews & complaints page 24

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K
krishan kumar kaushik
from Delhi, Delhi
May 18, 2018
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When the cluster buses's times off at uttam nagar after 6.30 p. M. All the drivers do not changes electrical board of cluster buses and carry direct kair/dichaou depot after closed the both window of the bus. They do not take any passengers along the way..
2. In this connection, i have number of times complaint against the cluster buses but no action has been taken by the authorities so far. Please you may take action in this matter and may also please check their gps.
May 28, 2018
Updated by krishan kumar kaushik
Even at this time some cluster's drivers do not stop at Uttam Nagar Bus Stand, you can random checking to cluster buses yourself.
Jul 17, 2018
Updated by krishan kumar kaushik
Despite number of complaints against cluster buses who goes to Kair/Dechaou Depot after 6.00 p.m. from Uttam Nagar to their Depots. they do not stop bus stand at uttam nagar and carry direct kair/dichaou depot after closed the both window of the bus. They do not take any passengers between Uttam Nagar to Kair/Dechaou Depot. In this connection, I have lodged complaint in consumer complaints on 18.5.2018 and 28.5.2018, but the same has not been solution of problem of commuters so far.
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    S
    from Delhi, Delhi
    May 15, 2018
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    Dear Sir/Madam,

    On 9th May I asked driver Krishan who was driving bus no. DL1PD-2738 on route no. 723, at Mangla puri at 8.34 am he did not stop the bus and abused me which is not acceptable. I lodge a complaint on consumer forum on same day.

    I need necessary action against Driver Krishan, otherwise I will go to court.

    Regards
    Sunil Sharma
    [protected]
    Bus no. DL 1 P 0078
    Route no. 883 (going towards uttam nagar) at near about 3:30pm
    Three peoples were waiting including me on vikaspuri bus stand (near reliance mall & vikaspuri police station) we asked to stop the bus at bus stand but driver haven't stopped the bus and moved driving rashly.
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      S
      shail yadav
      from New Delhi, Delhi
      May 11, 2018
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      I was traveling on 11/05/2018 two guy came and ask me for ticket so i saw them. Now i am want they show their card but they dot after little fight they show but i think they are using fraud car or something the id no is 2136 so if you provide me detai of all checker of kair depot cluster bus it is very helpful my mail id is [protected]@gmail.com if there is process to know who wher the checker on date 11/05/2018 it is helpful
      The bus no. 2792 of 85 going to Anand Vihar was not stooped on Samrat Enclave, i don't remember the bus no. exactly but that was 85 (to going to anand vihar) and time was 8:00 O' clock (this is the exact time when it reached to "SAMRAT ENCLAVE).
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        B
        Brajesh S
        from Noida, Uttar Pradesh
        May 2, 2018
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        Address: New Delhi, Delhi

        Delhi Transit (DL1P C4163 / +TMS UP), Dated: 02/05/25018, Time: 19:36.
        I catched the bus from GTB Nagar bus stand and asked for a ticket to IG Stadium bus stand. The fare is Rs 10 but Condutor charged Rs 15. I constantly requested him to charge actual fare but he couldn't heed to my request. He showed his rude behaviour to me. He gave me a ticket to Punjabi Bagh of Rs 15. I'm very sad that such a illiterate person in our public transport system. Please take action as soon as possible for the benefit of society.
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          A
          Amrendra Paul Singh
          from Delhi, Delhi
          Apr 28, 2018
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          Address: 110059

          Hi,

          I was on the sitapuri/new dwarka road bus stop, waiting for a bus to reach mahaviri enclave part-3. Dimts bus no.[protected] arrived at sitapuri stop at 7:27 in the morning on 28th april 2018 but didn't stop. What kind of service are you providing? Sometimes, these even donot provide tickets but do take the fares.
          Please do take this as a serious complaint so that you improve your services.

          In case you need more details, please feel to contact me on this number:[protected].
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            S
            Sanuj Kulshrestha
            from Delhi, Delhi
            Apr 25, 2018
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            This is against bus no. Dl 1pd 0054 on 25 april 2018 at 11:15 a. M on router no. 764.
            While traveling to my college, nsit, from this bus, the bus driver and conductor changed their route to some other bus depot and make me stand there for 15 minutes in s scorching heat till they fill up cng. Then they took the bus towards my college. We all know the bus starts it's jounney with full full tank from its depot. So troubling it's customers is not satisfactory.
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              A
              Advocate Friend
              from Sonipat, Haryana
              Apr 21, 2018
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              Address: New Delhi, Delhi, 110019
              Website: Delhi Cluster Transit Buses

              C dimts — not stop on bus on the bus stop yamuna apartments while returning to tara apartments.

              Today at about 8:45 pm bus driver of the cluster bus no dl 1 pc 6541 bus route number 540 did not stop his bus on yamuna apartments while while he was driving his bus from safdarjung/ kendriya terminal to tara apartments. I had requested him to stop 2 to 3 times and also had pressed the "stop requested button" but he didn't stop. When i sternly again instructed him to stop his bus, he finally stopped it and i got down and for that he even misbehaved with me. It is a normal practice done by the delhi transit corporation buses who drive buses dangerously in order to compete with the delhi transport corporation buses. It is very bad and make a black point on delhi transport department...
              DIMTS ( ORNAGE BUS ) के ड्राइवर व कंडक्टर की शिकायत करने के लिए[protected] पर शिकायत कर सकते है। अगर ड्राइवर बस को स्टैंड पर नही रोकता, बस को रुट से लेकर नही जाता, टिकट नही देता, गाने चलाता है, बस को तेज चलाता है, बस मे ध्रुमपान करता है अन्य समस्याओं के लिए। ओर ईमेल भी कर सकते है [protected]@dimts.in पर।
              I m waiting for this bus 825+790 at dhola kuon bus stop but the bus no DL 1PD2573 did not stop at dhola kuon bus stop properly. I was running to catch the bus. The driver has not turned the bus inside the bus stop. Bus cross directly by Highway.
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                S
                Subhash chand Baliyan
                from Noida, Uttar Pradesh
                Apr 19, 2018
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                Address: New Delhi, Delhi

                Today at about 4:15 pm bus driver of the cluster bus no dl1pc 6453 don't stopped his bus on khan mkt bus stop while he was driving his bus from v vihar side towards shahdara. I was given signal to him but he didn't stopped his bus. And avoid my signal intensely. It was seems that he was driving his bus very dangerously in competition with the other bus. Some senior citizen was standing on above bus stop. It is very bad and make a black point on delhi transport department
                Apr 19, 2018
                Updated by Subhash chand Baliyan
                Subhash Baliyan
                No no [protected]
                DIMTS ( ORNAGE BUS ) के ड्राइवर व कंडक्टर की शिकायत करने के लिए[protected] पर शिकायत कर सकते है। अगर ड्राइवर बस को स्टैंड पर नही रोकता, बस को रुट से लेकर नही जाता, टिकट नही देता, गाने चलाता है, बस को तेज चलाता है, बस मे ध्रुमपान करता है अन्य समस्याओं के लिए। ओर ईमेल भी कर सकते है [protected]@dimts.in पर।
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                  H
                  HARIOM Khârb
                  from Gurgaon, Haryana
                  Apr 14, 2018
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                  Address: New Delhi, Delhi, 110073
                  Website: [email protected]

                  हेलो सर i'm ऐ कोंडक्टेर फ़ोर केर डेपु
                  सर मैं आपको इंफ़ोम करना चाहता हूँ की केर डेपु मैं जो कोंडटर सूपर्वायज़र हैं वो हम कोंडक्टर के साथ बहुत ग़लत कर रहे है हमसे रुपय लयकेर हमारी डूटी फ़िक्स करते है अगर हम रुपय ना दे तो हमको डूटी नहीं देते है इसकी हमने काफ़ी बार कम्प्लेन बी की बँट कोई ऐक्शन नहीं हुआ!
                  मेरी आपसे हाथ जोड़कर विनती है के प्लीज़ एक बार इस बात पे गोर कर के कोई ऐक्शन लिया जाय या तो सूपरवाइज़र चेंज करों या कोई ओर ठोस क़दम उठाया जाय क्योंकि सर हमारे साथ बहुत ग़लत हो रहा है
                  Thanx
                  आपका अपना कोंडटर
                  केर डेपु
                  नजफगढ़ न्यू दिल्ली
                  DIMTS ( ORNAGE BUS ) के ड्राइवर व कंडक्टर की शिकायत करने के लिए[protected] पर शिकायत कर सकते है। अगर ड्राइवर बस को स्टैंड पर नही रोकता, बस को रुट से लेकर नही जाता, टिकट नही देता, गाने चलाता है, बस को तेज चलाता है, बस मे ध्रुमपान करता है अन्य समस्याओं के लिए। ओर ईमेल भी कर सकते है [protected]@dimts.in पर।
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                    S
                    from Noida, Uttar Pradesh
                    Apr 3, 2018
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                    Address: New Delhi, Delhi, 110020

                    Dear sir/madam,
                    It was very bad experience i have faced when i was travelling in bus (Route no. 473, bus no. - dl 1 pc 6947, date[protected], time 9.45 - 10.00am). Money has been demanded by driver from passengers to allow them to sit on bonot and allow to sit on his back area without ticket. I know sir bonot and back area of driver are not permissible area to sit but driver allowed to sit both of the passengers whose gave him money (Ticket has been not taken by the passengers who gave money to driver). Sir look into the matter because those passenger has came from outside of delhi and they had to gone kapashera border but driver got them on the bus and taken 50rs as fare (Without given ticket). When passenger asked him for destination (Kapashera border) he dropped them at maharani bagh bus stand. You see sir/madam, is it good with traveller experience.

                    Moreover this, when i asked him for this he told me that i am the owner of this bus i will do what i want and no-one can sit nearby me without my permission. I agree with his sentences that no-one can sit without his permission or this is also not permissible by law but i am not agree that he will take money from the passengers to allow them to sit.

                    I have attached the photo and ticket of the driver. Please take the action against him. For any clarification feel free to call me.

                    Thanks
                    Sumit
                    [protected]
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                      V
                      vickyraj20
                      from Delhi, Delhi
                      Mar 22, 2018
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                      I want to log the complaint of driver of bus route no. 206a bus no. Dl1p2256 from kashmiri gate to mayur vihar i was board to the bus from jagat puri and when i was at the front door for de-board from the bus, he was not stop the bus at stand, when i told him to stop the bus he argued and misbehave with me. Even he abused me. When i said that i"ll make your complaint and tried to get the picture of the bus and bus no. He drove the bus to hit me, but luckily i was able to push me back on time and sure to be safe. After that he ran the bus from their.

                      I want to log the complaint against the driver and want you to please take a strict action against him and punish him.

                      Thanks

                      Rajat manchanda
                      Sahara india media
                      [protected]
                      I was travelling from nehru place (5 20 PM EVENING ) to sai mandir ( najafgarh ) driver play songs in very loud volume and very rough driving .please take a very strict action .bus no DL1PD 2855
                      DIMTS ( ORNAGE BUS ) के ड्राइवर व कंडक्टर की शिकायत करने के लिए[protected] पर शिकायत कर सकते है। अगर ड्राइवर बस को स्टैंड पर नही रोकता, बस को रुट से लेकर नही जाता, टिकट नही देता, गाने चलाता है, बस को तेज चलाता है, बस मे ध्रुमपान करता है अन्य समस्याओं के लिए। ओर ईमेल भी कर सकते है [protected]@dimts.in पर।
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                        D
                        Deah Raj
                        from Delhi, Delhi
                        Mar 20, 2018
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                        Address: New Delhi, Delhi

                        Route no. 473 & 405, there are many bad elements like pick pocketers, looters riding in these buses from badar pur border every time and they forcibly looting & abusing passengers regularly, please attention and deploy security personnel as early as possible, 2. Bus conductors also misbehaving and distributing tickets from there seats while the full of passengers bus starts from its source instead of seat to seat ticketing, pick pocketers do there job in this process of taking ticket by passenger from the seat of bus conductor.
                        Mar 20, 2018
                        Updated by Deah Raj
                        20.3.2018
                        Mar 20, 2018
                        Updated by Deah Raj
                        20.3.2018
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                          R
                          Ronodhir Potsangbam
                          from Delhi, Delhi
                          Mar 12, 2018
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                          Address: New Delhi, Delhi, 110092

                          Dear sir,

                          I am a daily commuter of rout number bus 73, from shakarpur to hari nagar, when i returning from hari nagar in the evening time, that is around 8.00 p. M. There were no bus service 1 and 1/2 hour. All bus we're dissapaired from rout. We all passengers were waiting for bus but bus not coming timely. So, i on behalf of all passengers side request you to kindly look into this matter. And increase the bus service frequency as soon as possible.

                          Thanks and regards,

                          P. Ronodhir singha
                          [protected]
                          Hi there is is Delhi transit bus driver take care from the passenger and not given the Ticket. Also collect ₹ 5-10 /- for passenger's luggage. Bus number is
                          DL-1PC 5341.
                          Route Number 473 (Anand Vihar to Badarpur Border) date of incident 8rh March 2018 time 14:33 PM
                          Bus .No.Dl1 p d 0988
                          bus route no.724 changed the route took bus from virender nagar hari nagar . Skipping sagar pur ... Giving the reason for filling up the cng .
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                            P
                            pd2017
                            from Noida, Uttar Pradesh
                            Mar 11, 2018
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                            Address: New Delhi, Delhi, 110076
                            Website: Consumer complaints

                            Hi i am bus travel passenger bus route no - 460 (Minto road terminal). I am taking bus from sukhdev vihar bus stand to ina metro station. The bus charged me from okhla tank to minto road terminal. The ticket conductor charged to me rs. 15 of the ticket cost. Kindly help me out it would be correct price or not. Kindly revert me back as soon as possible.
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                              P
                              Prashantsharma1812
                              from Gurgaon, Haryana
                              Mar 8, 2018
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                              Address: 110006
                              Website: www.dimts.in/default.aspx

                              I boarded the bus no. 6879 of route no. 402 at about 8:20 am in the morning, i requested the bus conductor for a ticket of rs. 10 and gave him 10 rupees note for the gtb nagar bus stop, the next bus stop of kashmere gate which is about 5-7 seconds away from the bus stop from where i boarded and on the next stand the ticket checker came i told them that i boarded from the last stand and requested for the ticket but the conductor didn't give me the ticket on the right time because he was busy on his mobile phone, then the checkers boarded me off the bus and asked me to pay the penalty of rs. 200, i briefly explained them my situation but they refused to accept any of my words, then they forcefully opened my bag and snatched my purse out of it and took 200 rupees from it and handed me a receipt with a penalty of rs. 200 written on it.
                              I insisted them to show their id cards but they refused me and even abused me to go away. Kindly help me through this.
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                                V
                                vinesh bhoria
                                from Gurgaon, Haryana
                                Mar 6, 2018
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                                Address: New Delhi, Delhi, 110043
                                Website: Dimts

                                Sir mera name vinesh kumar h mai kair depot mai conductor hu mere id 10768 h mere august month ki salary abhi tak nai aai h mai sis company mai or kair depot ke dm sir ke pass 50 time ja chuka hu lekin koi respone nai mil rha h september se march tak mujhe yhi javab milta aa rha h ki mere salary aa jayegi lekin abhi tak nai aai h
                                Ph [protected]
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                                  E
                                  ErSanyamKhurana
                                  from Gurgaon, Haryana
                                  Mar 5, 2018
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                                  This is on route no 522. The driver didn't stop bus at Andrews Ganj and keeps on speeding up. When I raised voice, he abused all of the passengers.

                                  The bus no is DL1PC5409.

                                  Is this kind of service we're paying for?

                                  Teach you driver and conductor basic manners and ettiquettes and first of all teach them how to follow traffic rules
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                                    V
                                    Vipulbhatt2003
                                    from Delhi, Delhi
                                    Mar 3, 2018
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                                    Address: New Delhi, Delhi, 110058

                                    Dl 1t 1012 - bus route no 711.

                                    I boarded the bus route no 711 (Dl-1t 1012) at nangal raya at 3:10 pm on 3-march 2018.
                                    My ticket was for rs 15 for which i gave a rs 20 note. The conductor didnt have change at that time and asked me to wait.
                                    Before my destination i arrived i requested the conductor to return the balance amount of rs 5.
                                    The conductor at that time misbehaved with me, shouted on me and refused to return my balance money.

                                    Request you to please take strict action against the unruly behaviour of the bus conductors.
                                    Bus driver not stop bus at shakar croosing bus stop. I run upto nirman vihar stop then we took up this bus. BUSNO DL1PD3099 of seemapuri depot AT 2:56pm then bus driver and conductor abuse me. I say to conductor give me complaint book he says that i have no camplaint book please take a strict action against driver and conductor
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                                      M
                                      Maneet Kochar
                                      Feb 28, 2018
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                                      Address: New Delhi, Delhi, 110018
                                      Website: parivahan.gov.in

                                      Application number[protected]
                                      Service - change in name on driving license

                                      Problem - my aadhaar has my name as "maneet kochar" and my driving license has it as "maneet singh kochar". I want to get my driving license updated as my aadhaar. For this i have also taken out a gazette notification.

                                      In the online services offered on parivahan website, there is a service offered for change in name. I paid the fees and also took an appointment. When i went to rto officer (Mlo chandra prakad i guess) there, they completely declined and mentioned that as per indian motor vehicles act, there is not provision of name change. He told me i would have to create a new license starting from the learners license. Also he was very rude with me.

                                      I want to understand following questions
                                      1) why is there a service on parivahan website for name change?
                                      2) what is the problem in removing middle name if the person has all the proofs?
                                      3) why do we want to make life difficult for a common man by telling him to create a new license?
                                      4) why do we have to be rude with the common man?

                                      Thanks!!
                                      Maneet
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                                        T
                                        Talat1
                                        from Solapur, Maharashtra
                                        Feb 21, 2018
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                                        Sir, /madam,

                                        I would like to draw your kind attention about the irresponsible behavior of a cluster bus driver dated 19th feb, 2018 at about 6:50 p. M.

                                        I was travelling from pocket c mayur vihar, ph-ii towards nh 24 via lsc market by bike.
                                        A dtc bus (Green colour) bearing no. Dl 1 pc 8353, having route no. 348 moving in same direction with normal speed.

                                        Suddenly another cluster bus (Orange colour) having same route no. 348 bearing no. Dl1p c 6458 driving rashly and overtook the dtc bus in order to board maximum no. Of passengers of the same route.

                                        During the above scenario i was stuck in between the two buses.

                                        It is therefore my humble suggestion that-

                                        I) driver must be taught the basic traffic rules to ensure road safety of the co-travellers.

                                        Ii) departure time of the same route buses (Dtc & cluster) is so arrange as to maintain a minimum 15 minutes difference to avoid undue incident that happened on dated 19thfeb.

                                        Thanks in anticipation,

                                        Regards,

                                        Talat aziz.

                                        [protected]
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