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DIMTS Complaints & Reviews

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Updated: Oct 19, 2024
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DIMTS reviews & complaints page 8

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N
nick hhh
Dec 29, 2021
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Hi,
I am writing here to highlight the issues i have faced frequently as bus driver and conductor stopped the bus before terminal and drunk alochol and to utilize their duty timing by this commuters and forcefully they asked passenger to not board on bus as because they will stop the bus before depot fot their tea time but in sakr of their tea time they are just drunking alochol .

Today due to same issue when i have highlight that why you wouldn't go to depot even the bus is for dichaun depot they said this is our property and we will spare our time in between .
This chaos converted into rucus please arrange to check cctv footage of bus also kindly punish the conductor and driver for their casual attitude alongwith homeguard.

Bus no:-DL1PD2715
DATE :[protected]
Time:-19:58:37
Route:-719_stl
My boarding point jharoda stand and departure point was dichaun depot
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    India678
    Dec 14, 2021
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    Dear sir/ma'am

    I want to register complaint against cluster bus conductor and bus registration no DL1P3692, TIME 07:30 PM. Bus no 336A.

    Sir I board the bus no 336A from Preet Vihar for going to Vivek Vihar Police station bus stand on 13/12/2021 at around 7.30 PM.
    I asked for a ticket of Rs 5 and gave Rs 10 to bus conductor and he gave me ticket and balance Rs 5 in Rs 1 coins each, i requested him to take back the coins and i gave him Rs 5 in place of earlier Rs 10.

    But he refused to return the same and told me aage nikal ja, hawa aane de, i objected him to not use such kind of language, but he shout on me and immediately stand from his seat and gave me a slap on my face, i was stunned with this action of the bus conductor.

    The Civil defense personnel present in the bus didn't spoke to the conductor about his action.

    I need strict action on him.

    Pls do something for self esteem of a passenger and do not happened such incidence with any other passenger in future.

    All these incident can be seen in camera installed in the bus.
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      India678
      Dec 14, 2021
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      Misbehave and Slapped by Bus Conductor - Bus Route 336A

      Dear sir/ma'am

      I want to register complaint against cluster bus conductor and bus registration no DL1P3692, TIME 07:30 PM. Bus no 336A.

      Sir I board the bus no 336A from Preet Vihar for going to Vivek Vihar Police station bus stand on 13/12/2021 at around 7.30 PM.
      I asked for a ticket of Rs 5 and gave Rs 10 to bus conductor and he gave me ticket and balance Rs 5 in Rs 1 coins each, i requested him to take...
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      M
      MS panchal
      Dec 12, 2021
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      123STL RANI KHERA DEPOT 1
      BUS NUMBER DL1PD 4316
      Raat k 9.20(approx) time hoga primary school bawana k stand pr 8 se 10 passengers the par driver ne bus ko nahi roka or hansta hua bus ko le gaya. Conductor ne bhi bus ko rokne k liye nahi kaha. Or ye daily ka kaam hai rani khera depot 1 k drivers ka. Please take strict action against this driver.
      Es driver k khilaf strict action hona chahiye.๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™
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        N
        Nkak
        Dec 7, 2021
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        Address: H.NO-E-7/333 NEHRU VIHAR NEHRU VIHAR Delhi 110094 India

        Dear sir I want complant against cluster bus conductor he charged wrong price and made wrong ticket also tried argument
        +1 photos
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          A
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          Address: Pts colony Malviya nagar, 207

          Bus did not stopped at samalkha crossing at 5:22 then i catch the bus at mahipalpur crossing and asked the driver that why did not you stopped the bus then he said that (meri marzi main kahi bhi roku meri bus late ho rahi hai or depot walo ne hume bola hai ki jab bus late ho to kaise bhi karke time cover karo fir main uuse se kaha ki main teri complaint karunga to vo bola main teri maa chod dunga jo karna hai karle tere jaise bohot dekhe ye 16000 ki naukri main apne land pe rakhta huun ) iske baad main bus se uutar gaya or doosri bus main baith gaya to wo mere peeche aya or dhaka mukhi karke meri photo kheech ke dhamki di agar is route pe dikha to bus chadha dunga or uusne mask bhi nahi pehna tha or marshal bhi so raha tha
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            V
            Viveo
            from Gurgaon, Haryana
            Dec 6, 2021
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            The driver does not stop the bus at Prem Nursery . Bus No. DL1PD0821 Kair Depot . GPS of bus is also not working during that time i.e. 7:40am 6-December-2021. This was the second time when he does not stop the bus at this Bus Stop. He also drive the bus in Zig-Zag manner. So, irresponsive driver . Kindly please take strict action against him . Driver name - Ravinder
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              M
              Mahendra Singh Bisht Bishoti
              from Bengaluru, Karnataka
              Dec 1, 2021
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              Most of the empty Cluster Bus No. 624A ply from Anand Vihar to Munirka never stop at Delhi Secretariat stopage during 6 pm to 7pm while Delhi Secretariat staff and other passengers wait for it long duration. Further suggestion is that during peak hours its services may be increased.
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                A
                Amitt113
                from Delhi, Delhi
                Dec 1, 2021
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                The cluster bus route New Delhi to Manglapuri terminal no- RL77,
                the bus conductor refused to sit in the bus, he said that you have luggage, so you can't sit in the bus. And the bus was empty, and from his behavior it seemed that he had drunk. It all this happened at New Delhi railway station on exactly 3 o'clock.

                The bus no is "DL1PD0242"
                I want a written copy of the action taken on my complaint.

                Below here are the bus images attached below.

                Against Conductor behavior. - Comment #3927212 - Image #0
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                  S
                  schntwr268
                  Nov 30, 2021
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                  About behavior complaints of conductor

                  Website: www.dimts.in

                  My name is sachin Tiwari. I travel in bus number DL1PD2400 on route number 893. I travel starting from Todapur on this bus. All seat are filled in bus then I request to conductor please allow me sit on vacant seat of side at conductor seat. But he replied that no allow sit on there because government booked 2 seat in bus for conductor. One on which conductor sitted and side another seat for conductor bag. Even on request he misbehave with...
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                  T
                  TPSOberoi
                  Nov 23, 2021
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                  Address: TPS OBEROI, Sr. Vice President, Welfare Assn. G Block Hari Ngr(Regd.), WZ-208, St.15, G Block, Hari Nagar (Jail Road), NEW DELHI-110058, 9718608448

                  From November 21, all public transport buses have been allowed to take fifty percent extra passengers of their seats. Cluster buses are not an exception. Before this also, it is daily seen that marshals on duty in the buses do not vacate seats when all seats are occupied.
                  Now passengers are found standing in the buses and marshals are carelessly either sleeping on their seats unconcerned about the standing passengers. Today at Dhaula Kuan, I boarded bus No.1545 on route 729 at 6.10 AM for going to Bangla Saheb Gurudwara. There were 12 passengers already standing in this bus and I too joined them. I was looking for the marshal on duty as he was not among the standing passengers. After seeing backside of this bus and finally I located marshal comfortably sitting on first single seat reserved for Sr. Citizens. He was wearing a jacket and a woollen cap and thus could not be recognised. When I asked him, are you a marshal on duty in this bus. When he said, 'Yes', I asked him to vacate the seat for me. He was expecting this and started arguing and saying, 'baithna hai kya' and kept sitting. I had to ask him four times to vacate the seat for me and only then he stood up. Driver was watching this and to my surprise, he had switched off CCTV monitor screen, all lights in front portion, LED display inside the bus and as usual in cluster buses, driver was also without a mask. While getting down, I asked marshal to which depot this bus is from. To this he replied, 'Kair Depot'. Now DM of this Depot is perhaps not aware of the Transport Deptt. regulations wherein marshals are allowed to occupy seats till all seats are occupied. Thereafter, they are supposed to stand and perform duty. DIMTS may please take suitable action against the marshal and driver of the said bus and intimate me the action taken.
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                    A
                    Atul Guglani
                    Nov 19, 2021
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                    Address: Tishazari delhi

                    Bus driver using abusing words misbehaving bus number DL 1p c4839
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                      N
                      Neero
                      from New Delhi, Delhi
                      Nov 17, 2021
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                      Bus no. Dl1pd 1695 route No. 781 (sector 16 dwarka to new delhi rlwy. station) not come through under palam flyover to health center bus stop, he run away through palam flyover (from sector 1 dwarka bus stop to palam flyover bus stop). He has left palam health center bus stop and manglapuri bus stop. Yesterday he was gone from health center but they don't stop bus on bus stop.
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                        Renuam
                        from Delhi, Delhi
                        Nov 16, 2021
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                        Address: C-1/485 เคจเคจเฅเคฆ เคจเค—เคฐเฅ€ เคฆเคฟเคฒเฅเคฒเฅ€ 110093

                        เค†เคœ เคฆเคฟเคจเคพเค‚เค•[protected] เค•เฅ‹ เคฒเฅ‹เคจเฅ€ เคฐเฅ‹เคก เคกเฅ€เคกเฅ€เค เคซเฅเคฒเฅˆเคŸ เคธเฅเคŸเฅˆเค‚เคก เคชเคฐ เค•เคฐเฅ€เคฌ 13:33 เคฎเคฟเคจเคŸ เคชเคฐ เคฐเฅ‚เคŸ เคจเค‚เคฌเคฐ 205 เค†เคฏเฅ€ เคœเคฟเคธ เคจเฅ‡ เคฌเคธ เคจเคนเฅ€เค‚ เคฐเฅ‹เค•เฅ€ เคฌเคธ เคจเค‚เคฌเคฐ DL1PD2273 เคฅเคพ เคฌเคธ เคฎเฅ‡เค‚ เคธเฅ€เคŸ เค…เคตเฅ‡เคฒเฅ‡เคฌเคฒ เคนเฅ‹เคจเฅ‡ เค•เฅ‡ เคฌเคพเคฆ เคญเฅ€ เคฌเคธ เคจเคนเฅ€เค‚ เคฐเฅ‹เค•เฅ€ เคœเคฟเคธ เค•เคพเคฐเคฃ เคฎเฅเคเฅ‡ เคฌเคนเฅเคค เคชเคฐเฅ‡เคถเคพเคจเฅ€ เคนเฅเคˆ เคฎเฅเคเฅ‡ เค†เคถเคพ เคนเฅˆ เค•เคฟ เค†เคช เคกเฅเคฐเคพเค‡เคตเคฐ เคชเคฐ เคตเคฟเคญเคพเค—เฅ€เคฏ เค•เคพเคฐเฅเคฐเคตเคพเคˆ เค•เคฐเฅ‡เค‚เค—เฅ‡ เคฎเฅเคเฅ‡ เค†เคถเคพ เคนเฅˆ เค•เคฟ เค‡เคธเค•เคพ เคฐเคฟเคชเฅเคฒเคพเคˆ เคฎเฅเคเฅ‡ เคœเคฒเฅเคฆ เคธเฅ‡ เคœเคฒเฅเคฆ เคฎเคฟเคฒเฅ‡
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                          A
                          AAshok Bhat
                          Nov 12, 2021
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                          Address: Tajpur khurd

                          On 12.11.21 at about 1 PM I was waiting for bus route no 873. As watched from the site bus no DL1PD 5389 was seen comming. The vehicle came and zoomed off even after waiving it to stop. To my surprise the vehicle didn't stop even having vacant seats. Isn't it a joke that TC, s and traffic staff do check only passengers and not the misconduct of vehicle staff, which on the whole is going to tell upon the good health of Transport department and the government exchequer. It's my humble request that the staff of the bus be taken to task and warned to desist from such mischief in future.
                          +1 photos
                          Nov 15, 2021
                          Updated by AAshok Bhat
                          No reply to complaint received even after a lapse of 3days. Action delayed is action denied. Kindly come forward with a resolution in order to prove trustworthy and avoid mockery in the name of best governance.
                          Nov 17, 2021
                          Updated by AAshok Bhat
                          What action has been taken with respect to my complaint dated 12.11.21.
                          Shameful on the part of DIMTS, even after lapse of 2 months no remorse message / action taken report on my above complaint has been received. Shame on you at DIMTS. Disbanding of DIMTS fleet in Delhi be taken up because of indifferent behavior. Waiting for your reply.
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                            AAshok Bhat
                            Nov 12, 2021
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                            Address: Tajpur

                            Bus no 873 rehn no DLIPD 5389 not stoped at Chhawla stand bus stop
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                              D
                              Deepakspeedy49
                              from DELHI, Delhi
                              Nov 12, 2021
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                              I was traveling from Lajpat Nagar to badarpur in bus no DL1PC 5496. I bought ticket through online app for badarpur but conductor did not consider the ticket and ask for money after taking money from still bus conductor did not gave me ticket.when I was asking about my ticket he started misbehaving me told me ' kal se bus Rokuga hi nahi . He is also making financial loss to the dimts .so Kindly consider my complaint take necessary action against the bus conductor as soon as possible
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                                Celano India
                                Nov 6, 2021
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                                Bus no - DL 1PD 5303, has not stopped the bus on Rama vihar Stand, but bus's seat was vacant.
                                Driver and conductor doing this due to Local RTV bus.

                                Kindy take the action against this type of driver.

                                My mobile no - [protected]
                                Route No. 813 towards Kashmiri Gate and
                                DL IP C4797 might be correct did not stop at Mourice Nagar even after waving the hands. They do it deliberately to bother the passengers. Date and time of the incident is 7/11/2021 and 1:32 PM.

                                Look into the matter
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                                  P
                                  Pushpendra@12
                                  from New Delhi, Delhi
                                  Nov 1, 2021
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                                  Address: Sunhri pulla Depot JLN

                                  Gadi No DL1PC6375
                                  Rout No. 624STL CGO to PS Mandir Marg

                                  Driver Na Mask phenta hai Na get band kr Gadi chalta hai uper se Chalti Gadi mai Smoking krta hai Jnha se dil krta hai Gadi ghuma deta Hai Route Divert bta kr Chalti Gadi mai sawari chdata or utarta hai Raste bhar Smoking krta rehta hai jisse bhot problem hoti hai safar krne mai or khule get mai gadi chalane mai sawari ka bhot jada chan's rehta hai girne ka

                                  Please sir is pr Action liya jaye qki public ke bolne pr ye ulta behas krte hai or dhamki dete hai jo krna hai kr le
                                  +3 photos
                                  I want to know that what is the action taken by your company againts the driver through call me or E-mail [protected]@gmail.com

                                  Complain For Cluster Bus Driver Not using Mask Inside bus in smoking and use Abuse Words - Comment #3916513 - Image #0
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                                    V
                                    Vinit Rock
                                    from Mumbai, Maharashtra
                                    Oct 21, 2021
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                                    Dear sir,

                                    DL1PC-5285 OF Route no 405 at Behind Rajghat ring road Driver very Roughly Driving tine of 20:12
                                    Please take action against the driver and revert back me

                                    Regards
                                    Vinit Shrivastava
                                    [protected]@gmail.com
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