DIMTS Complaints & Reviews

Sir /Mam I m travelling in bus no DL1PD 4141 safdarjung to najafgarh evening at 5.00 PM, the driver is smoking in bus, so plz take a strict action

Hi, I have an issue with my ticket.
Ticket details are:
*Device id* - a7dc1fe85fcdf37ded5c2eaf41d1d30c5346fc5
*Current booking* - B03022022d27adcea80
*txn id* - 20220203111212800110168704799271776
*txn time*[protected]:20:34.0
*Amount* - 0.0
*Order id* - B03022022d27adcea80_00001
*Payment mode* - PPI
*Category* - G
*Bus Number* - DL1PD2348
*Route No* - 253DOWN
*Agency* - DIMTS
Fare 10 Rupee
Yamuna vihar to morigate
But ticket shown
Yamuna vihar to shastri park depot instead of morigate
Please correction in app.

Bus no DL-1PD 4132, Route no -578, I entered in the bus at 5.15pm today on[protected], Bus driver not wearing mask

I am Shivangi. Aapke yha sunil naam ka driver hai jiski duty bus nno DL1PC5391 mein hai, khabhi khabhi bus ni change ho jta hai. Ye new delhi pauch kr hmri bus mein aakr photos and video bnta hai jisse ki ye kisi ladki ko badnaam kr sake. musjhse kya har kisi ladki ko bolta ki aajao meri bus mein chai pi lo.kl isne mere saath badtameez bhi ki. Jiski wajah se meri friend isse ladai bhi ho gyi thi. Isne mere friend aur bus Marshal ki complaint krke unki duty ko no duty krwa diya jiski wajah se wo dono ghr pr hai
Mein chahti hun ki in dono ki no duty ko badal kr duty ho jaye jisse ki ye dono duty kr sake aur jo DL1PC5391 KI BUS MEIN JO DRIVER HAI USKI NO DUTY HO JAYE
KYUKI HUM BUS MEIN AISI KOI HARKAT NHI JISSE KI HUM KISI BAAT PR SHARMINDA HONE PADE. Plz it's my request
My friend name is munesh Kumar Sharma
Marshal name is Rajender

I am Rajesh Kumar, working as a CDEO at Delhi Gov. Dispensary, Swaroop Nagar. Today at 3:00pm I was standing at Swaroop Nagar, bus stand on national highway for DTC Bus. After waiting 5 min a bus (bus no. DL1PD5001) came and stop at the centre of the highway which was very far from the Swaroop Nagar bus stand and highway is every time busy with heavy traffic. Bus driver did not came bus near the bus stand. I was in hurry so, i had to catch this bus (bus no. DL1PD5001). I caught the bus at the centre of the highway which was already busy with heavy and fast traffic. I saved my self from an accident with a truck while catching bus. After that, when i called the same to the bus conductor, he started arguing, misbehaving, abusing, giving me threat and tried to take off me from bus. I am complaining here regarding the same. Kindly take necessary action against him. I will wait for the response from your side.

With due respect, I am a staff member of DTC and regular passenger of 479 bus no. DL1PC6127. The marshal Manmeet Sejwal (as it is written on his name plate) always step downs from the bus on modi mill stand.
Please do something for this. Government doesnt pay for only sitting and step down from the bus before the duty end.

Your 144A2 bus never stopped at wazirpur industry area.
Specifically a bus bas driver ( white dadhi wala) never never stopped bus at wazirpur industry area.
He challenges " Jo karna hai kar le, bus nahi rukegi.
Today dated[protected] at 4:11 pm he not stopped at.

Bus is totally empty.
Your driver run empty bus.
Do hard strong action against him.

Hi,
I am writing here to highlight the issues i have faced frequently as bus driver and conductor stopped the bus before terminal and drunk alochol and to utilize their duty timing by this commuters and forcefully they asked passenger to not board on bus as because they will stop the bus before depot fot their tea time but in sakr of their tea time they are just drunking alochol .

Today due to same issue when i have highlight that why you wouldn't go to depot even the bus is for dichaun depot they said this is our property and we will spare our time in between .
This chaos converted into rucus please arrange to check cctv footage of bus also kindly punish the conductor and driver for their casual attitude alongwith homeguard.

Bus no:-DL1PD2715
DATE :[protected]
Time:-19:58:37
Route:-719_stl
My boarding point jharoda stand and departure point was dichaun depot

Dear sir/ma'am

I want to register complaint against cluster bus conductor and bus registration no DL1P3692, TIME 07:30 PM. Bus no 336A.

Sir I board the bus no 336A from Preet Vihar for going to Vivek Vihar Police station bus stand on 13/12/2021 at around 7.30 PM.
I asked for a ticket of Rs 5 and gave Rs 10 to bus conductor and he gave me ticket and balance Rs 5 in Rs 1 coins each, i requested him to take back the coins and i gave him Rs 5 in place of earlier Rs 10.

But he refused to return the same and told me aage nikal ja, hawa aane de, i objected him to not use such kind of language, but he shout on me and immediately stand from his seat and gave me a slap on my face, i was stunned with this action of the bus conductor.

The Civil defense personnel present in the bus didn't spoke to the conductor about his action.

I need strict action on him.

Pls do something for self esteem of a passenger and do not happened such incidence with any other passenger in future.

All these incident can be seen in camera installed in the bus.

123STL RANI KHERA DEPOT 1
BUS NUMBER DL1PD 4316
Raat k 9.20(approx) time hoga primary school bawana k stand pr 8 se 10 passengers the par driver ne bus ko nahi roka or hansta hua bus ko le gaya. Conductor ne bhi bus ko rokne k liye nahi kaha. Or ye daily ka kaam hai rani khera depot 1 k drivers ka. Please take strict action against this driver.
Es driver k khilaf strict action hona chahiye.🙏🙏🙏🙏🙏🙏

Dear sir I want complant against cluster bus conductor he charged wrong price and made wrong ticket also tried argument

Bus did not stopped at samalkha crossing at 5:22 then i catch the bus at mahipalpur crossing and asked the driver that why did not you stopped the bus then he said that (meri marzi main kahi bhi roku meri bus late ho rahi hai or depot walo ne hume bola hai ki jab bus late ho to kaise bhi karke time cover karo fir main uuse se kaha ki main teri complaint karunga to vo bola main teri maa chod dunga jo karna hai karle tere jaise bohot dekhe ye 16000 ki naukri main apne land pe rakhta huun ) iske baad main bus se uutar gaya or doosri bus main baith gaya to wo mere peeche aya or dhaka mukhi karke meri photo kheech ke dhamki di agar is route pe dikha to bus chadha dunga or uusne mask bhi nahi pehna tha or marshal bhi so raha tha

The driver does not stop the bus at Prem Nursery . Bus No. DL1PD0821 Kair Depot . GPS of bus is also not working during that time i.e. 7:40am 6-December-2021. This was the second time when he does not stop the bus at this Bus Stop. He also drive the bus in Zig-Zag manner. So, irresponsive driver . Kindly please take strict action against him . Driver name - Ravinder

Most of the empty Cluster Bus No. 624A ply from Anand Vihar to Munirka never stop at Delhi Secretariat stopage during 6 pm to 7pm while Delhi Secretariat staff and other passengers wait for it long duration. Further suggestion is that during peak hours its services may be increased.

The cluster bus route New Delhi to Manglapuri terminal no- RL77,
the bus conductor refused to sit in the bus, he said that you have luggage, so you can't sit in the bus. And the bus was empty, and from his behavior it seemed that he had drunk. It all this happened at New Delhi railway station on exactly 3 o'clock.

The bus no is "DL1PD0242"

My name is sachin Tiwari. I travel in bus number DL1PD2400 on route number 893. I travel starting from Todapur on this bus. All seat are filled in bus then I request to conductor please allow me sit on vacant seat of side at conductor seat. But he replied that no allow sit on there because government booked 2 seat in bus for conductor. One on which conductor sitted and side another seat for conductor bag. Even on request he misbehave with me.

From November 21, all public transport buses have been allowed to take fifty percent extra passengers of their seats. Cluster buses are not an exception. Before this also, it is daily seen that marshals on duty in the buses do not vacate seats when all seats are occupied.
Now passengers are found standing in the buses and marshals are carelessly either sleeping on their seats unconcerned about the standing passengers. Today at Dhaula Kuan, I boarded bus No.1545 on route 729 at 6.10 AM for going to Bangla Saheb Gurudwara. There were 12 passengers already standing in this bus and I too joined them. I was looking for the marshal on duty as he was not among the standing passengers. After seeing backside of this bus and finally I located marshal comfortably sitting on first single seat reserved for Sr. Citizens. He was wearing a jacket and a woollen cap and thus could not be recognised. When I asked him, are you a marshal on duty in this bus. When he said, 'Yes', I asked him to vacate the seat for me. He was expecting this and started arguing and saying, 'baithna hai kya' and kept sitting. I had to ask him four times to vacate the seat for me and only then he stood up. Driver was watching this and to my surprise, he had switched off CCTV monitor screen, all lights in front portion, LED display inside the bus and as usual in cluster buses, driver was also without a mask. While getting down, I asked marshal to which depot this bus is from. To this he replied, 'Kair Depot'. Now DM of this Depot is perhaps not aware of the Transport Deptt. regulations wherein marshals are allowed to occupy seats till all seats are occupied. Thereafter, they are supposed to stand and perform duty. DIMTS may please take suitable action against the marshal and driver of the said bus and intimate me the action taken.

Bus driver using abusing words misbehaving bus number DL 1p c4839

Bus no. Dl1pd 1695 route No. 781 (sector 16 dwarka to new delhi rlwy. station) not come through under palam flyover to health center bus stop, he run away through palam flyover (from sector 1 dwarka bus stop to palam flyover bus stop). He has left palam health center bus stop and manglapuri bus stop. Yesterday he was gone from health center but they don't stop bus on bus stop.

आज दिनांक[protected] को लोनी रोड डीडीए फ्लैट स्टैंड पर करीब 13:33 मिनट पर रूट नंबर 205 आयी जिस ने बस नहीं रोकी बस नंबर DL1PD2273 था बस में सीट अवेलेबल होने के बाद भी बस नहीं रोकी जिस कारण मुझे बहुत परेशानी हुई मुझे आशा है कि आप ड्राइवर पर विभागीय कार्रवाई करेंगे मुझे आशा है कि इसका रिप्लाई मुझे जल्द से जल्द मिले