DIMTS — Bad Behavior of bus driver

I am resident of rohini sector 17 . Today (November 10, 2022)
I was traveling in bus DL1PD4762
Route number 145 time 11:20 am from Rohini sector 18 to Badli village.

On reaching the bus stand the driver was busy with his smoking material and looking for smoking the Bidi in this proces he not open the gate or requesting to open the gate hi stated replying in bad words nd start arguing.

He was also not warning the seat belt and stop the bus in mid way road.
Not followed the bus lane properly.

Take a stringent action on the driver and couductor as well as both are responsible for quality service delivery insted they are doing Hooliganism.

Train them value and ethics while doing their duty and respect others.Before that take stict action on driver and conductor like them.