Address: | Delhi, 110092 | Website: | www.dimts.com |
Dear concern,
My name is gaurav and i use delhi transport buses service in my day to day life.
Today when i was traveling from aali village to nirman vihar in orange dtc bus with bus no#dlipc6246/473down i gave the conductor ₹20 note and asked him for the ticket for nirman vihar which cost ₹15 but as he was not having change so he asked me that if i’m having but i said that i’m also not having ₹5 change then he wrote ₹5 on back of ticket and asked me to collect later in the meanwhile time when i checked in my bag i saw that i have some change and asked the conductor to take change and give me ₹10 note but the conductor replied in a rude and abusive manner and said i’ll give you the change at anand vihar and asked me to stand quietly otherwise he will throw me out of the bus then i asked him to give the complaint number but agin he abused me and said do whatever you want to do.
Then i asked him for the complaint book but he answered in a rude tone get off the bus or i’ll give you all and i’m not in the mood of argument or fight and my destination stop was close so i got off the bus and i had called on [protected] and told about this scenario then he asked me write a mail for a strict action against conductor.
I’ll be waiting for your action and response against this.
The marshal (Pradeep jeena) was siting nearby the conductor and was enjoying the all scenerio.
I had attached the ticket photo for reference
Thanks and regards,
Gaurav chauhan
Ph. No - [protected]
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