DIMTS — Complain about lady bus marshal and driver of bus no 0616 time 12:30 pm date 26/09/2020

Address:1st Floor, Maharana Pratap ISBT Building, Kashmere Gate Delhi New Delhi District Delhi India - 110006
Website:www.dimts.in

I m a daily passenger of this route
I was at the shahbad dairy stand in the que arranged by some of marshals of that stand, A very old lady was the first in the que to get into the bus, when bus arrived all stand marshal gave him the sign to stop at the stand and open gate exactly at the front of the que but bus driver didn't didn't responded and stop bus before stand and opened the rear gate then the other public who was not in the que and was not following the instructions of the Corona period they get into the bus first with so much dhakka mukki after them I also some how get into the bus, then the very old lady get into the bus also but the lady marshal of that bus who was already having her lunch at the time of her on duty at the front of the all passengers also without mask at the time of on duty and in running bus, that lady marshal of bus 0616 used abusive language to that very old lady and lady marshal get very old lady to outside with forcefully gave her dhakka from the bus, on the next second the very old lady was on the floor of the road she get wounded then she used abusive language then the lady marshal came back and slapped her very hard after that the very old lady get unconscious. Then other stand marshals get into the bus and after showing this incident, the lady marshal was again started her lunch to eat...she didn't gave any answer of her immoral actions, also she get angry and used abusive language on other marshals who were doing their duties properly. Then the stand marshals reported about this incident to PCR and filed a FIR against her (the lady marshal of cluster bus No. 0616 time 12:30 date 26/09/2020) then they also called ambulance for that very old lady and get her to the hospital, she was really hit hard by that lady marshal, bus driver didn't did his job properly so that the lady marshal had her lunch and didn't get interrupted it was very wrong and after that what the lady marshal of that bus did to that very old lady was not good. The very old lady could die at the moment...it shows that the lady marshal of that bus isn't safe for public and also she wasn't doing her duty properly, she was having her lunch at the time of on duty when passengers were set in the bus, the lady marshal has no sense and moral education how to react with the people and how to talk properly not to use abusive language against the passengers whether she is old or not she shouldn't done this with her the very old lady...I am the witness of this incident and I want her higher authorities supervisor, incharge and DM's to please take strict action against her and discharge her from her
marshal duty without any failure, she is not safe for the public and also she is not fit for the type of public duty. She was absolutely wrong also the bus driver was wrongly stopped the bus. Take strict action against that bus driver also and change his route from 165. It was very wrong what lady marshal did to that very old lady she could die at the moment and she was without face mask at the time of on duty and the conductor was also the without mask. I m requesting her marshal higher authorities supervisor of depot. Incharge and DM's to please take necessary action against her that lady marshal of Bus NO. 0616 route 165 shahbad dairy to Anand Vihar date 26/09/2020 time approximately 12:30 PM.
Thank you
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