DIMTS — Complaint regarding misbehaviour

This is to inform you that, i Harish, am an employee in the Delhi High Court. I regularly commute from Cluster Bus from High Court to my home(at Shahadra). For this purpose, i take bus, from Zoo bus stand (near high court) for my office and Shahdara terminal for my home.

Prior to CORONA there was no passenger limit to travel in the bus, however, due to COVID-19 a limit of 20 passengers had been imposed on every bus.

On 29.09.2020, on my way home from High Court, I went to Zoo bus stand at 7:15 p.m. in order to board Route No. 418 bus, with Bus no. DL1PC 6779 but
the conductor and driver of the bus didn't stop the bus on the zoo bus stand stating that the bus is full i.e. 20 passengers (as per new govt. guidelines) were sitting, however, the driver & conductor of the bus stopped the bus on the next red light after zoo (around 50 mts. from the zoo bus stand) and picked up 3 girls, when the conductor was confronted with it, as to why he didn't allow me to board the bus, as noone got down from the bus, the conductor as well as driver abused me and misbehaved with me and pushed me out of the bus. He further stated " yeh toh mere baap ki bus hai, jo mann karega karunga, aur kal se tere stand pe bus bhi ni rukne dunga, jo ukhaad sakta hai ukhaad liyo".

Since then, the Driver & Conductor of the bus regularly cross the Zoo bus stand, but doesn't stop the bus and made illegitimate gestures towards me. Furthermore, because of the acts of the Conductor and Driver, I along with several passengers have to suffer regularly.

Kindly, take immediate action in the matter and punish those persons immediately.
Details of the bus are mentioned hereunder:

Route No.- 418
Bus No.- DL1PC 6779
Bus route- Badarpur to Shahadra terminal
Timing of event- Around 7:15 p.m.
Date of occurence- 29.09.2020 (still continuing)
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