DIMTS — Driver Complaint for misconduct of behavior

I was standing at the shalimar bagh bus stop, the time was around 17:50 hrs on 01/10/2021 and then a cluster bus arrived of route no. 174A of bus no. DL-1PD-4812 . It was going towards jaunti and I want to go to karala . Unfortunately the bus driver didn't stop at the bus stop even if the bus had vacant seats . When I reached at my destination, I found the same bus standing at karala chowk due to traffic jam so I asked driver that why didn't you stop at the shalimar bus stop then he angrily said that there were no vacant seats and when I said that I will be going to put up your complain then he again said jo go and complain wherever you want I don't care and nothing will going to happen . Even the conductor said that there were vacant seats, there were cctv camera too at the shalimar bus stop and they will surely justify my statement . Kindly take strict action against the driver for his rubbish behavior