DIMTS — Drivers Smoking/Chewing Tobacco

Address:

TPS Oberoi, West Delhi

Drivers don’t wear masks in majority of bus despite passengers asking for this. Majority are addicted to smoking bidis and chewing tobacco and don’t stop when passengers object. They ask passengers to change their seat if don’t like smoking. Conductors refuse complaint books and keep passengers waiting purpose behind us to avoid complaint recording on book for action. Complaints lodged are not replied to or acknowledged conveying ATR.