DIMTS — Erring driver and conductor

Address:

110058

I boarded bus route 832, bus no dl 1[ 0859, orange colour bus, from raja garden at about 1320 hours on 15.11.2016 for my destination to c2b janak puri.
When the bus reached red light near maharaja surajmal institute the driver diverted the bus from its scheduled route to wards harinagar/backside of bharti college.
I had to getdown at c2b stop but i was forcedto get down at c5a stop.
The conductor and driver refused to provide complaint book
they remarked-you cannot do any harm to us, nobody in dtc will take action against us
i am senior citizen and arthiritis patient. I had to walk down a distance of 1.5 km approx
i request a stern action against the erring driver conductor and driver of the bus