DIMTS — Harrassment

Dear sir

I travelled today in your cluster bus no dl 1PD 2201 from Anand vihar to ITO I buyed the ticket of RS 10 which is the actual fare that conductor told me as I m a teacher by profession so donot need to take mysejf in any problem I m 49 years of age . Today as I was traveling in to the bus my stop to get down at ito and i told the conductor on the stop to open a gate so that i can get down on my destination he treated me so gunda type and abuse me and hold me 15 min in to the middle of the gate which is neither open or nor ot was close I requested to the driver I m getting suffocating please either open the gate full or let me go inside as my stop is infront of you he badly shouted upon me including the conductor and that civil defence staff who has a duty to maintain peace and law of the bus that civil defence staff was just sitting and watching the drama of that driver and conductor but does not respond to any one that they are doing wrong with the passenger I continually requting to the driver and he was taking virtually on mobile phone while driving the bus they both were shouted like a dog continually I told the driver that I will give complaints of you three he told go and do the complain .. I was shocked of the shouted behaviour I was not feeling well since that incident the conductor is not providing the complsin register either and he shouted upon me for asking the same please give me reply I will take legal action upon the department as well as the staff deputed in the bus all three of them I already booked complain through your help line number my complain number us 2222/22 intimate me through reply for the further process to take my case to higher authority with the legal action upon the same three working staff conductor driver the one who is using mobile through driving and abusing

Yours valued passenger
Sudhanshu bhushan
Teacher

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