DIMTS — Misbehaviour of bus staff

Yesterday I boarded a cluster bus (DL1PC 6613) running on the Route No 522, at Lodi Road Crossing stand around 4PM of 10th May, 2022. During my journey from Lodi Road Crossing to Inderpuri, I notice that driver is not driving in his lane and drived the bus very rash. He some time increased the speed and then suddenly applied break and made passengers uncomfortable. Passenger looked for here and there to be themselves on the seats or hold iron rods while standing. He even allowed passenger to board the bus from the front door which resulted to discomfort of passenger who were trying to get down the bus.
Not even that he stopped the bus before the stipulated/designated bus stand and allowed the passenger to board. When I asked him to stop the bus on designated Bus Stand, he started misbehaving with me and told me do whatever you want to do or complain to higher authority, I will do my job as I wish. He started complaining to me that this route is not good one where I want to work and I do not want to work on this route. Then I told him that this is not my problem and if you are not happy with your work/route then choose another one. Such drivers should not put life of passenger in danger. Once he stopped the bus before the stipulated Bus Stop for more than 5 minutes for no suitable reason.
Not even Driver, Civil Defense personal deputed in the bus also supporting him and favored him for his wrong doing. He also kept himself comfortable by sitting the passenger seat and enjoying games on the mobile phone while other passenger were waiting for the seats to be get vacated.
Next day again I boarded the bus from the same Bus stand and found driver driving the bus the bus rash way and continues stops here and there. Even after yesterday’s advice to fall in line driver continued in their usual way.
So I request you to look into the matter and observe the behavior of these errant staff members by sitting in the bus as normal passenger. Make such persons responsible to their duties or place them on their choice of route so that no other passengers would have such experience or life of passenger would be saved.