Address: | DELHI INTEGRATED MULTI-MODAL TRANSIT SYSTEM LIMITED, 8th Floor, Block-1, Delhi Technology Park, Shastri Park, Delhi-110053 |
This is to inform you that I daily travel for my office through the DTC and cluster bus. Most of the times the drivers of Route no. 727 never follow the exact route.
Dated[protected] when I was travelling back to home from the office, I entered the orange cluster bus with route no. 727 and Bus No. DL1PC6776. According to the route, bus should pass from Manglapuri terminal and then carry forward its journey, but they denied to follow the main route. I continuously asked them to follow the path but they passed from the Palam flyover making a shortcut. I was physically assaulted and abused by the driver and the Civil Defence Officer. They tore and broke my shirt and shirt button and threaten me to pull out the iron rod for beating.
The Civil Defence Officer has the duty to protect the civilians instead he himself became a threat to me and other passengers. He forcefully made me and other people to exit the bus on Health Centre bus stop. This is shameful that they are not doing the only duty properly and also threatening and physically assaulting me.
BUS DETAILS :
Route No. : 727 [Dwarka Mor - Jawahar Lal Nehru Stadium]
Bus No. : DL1PC6776
Booking Time :[protected] | 07:55 PM
Starting Stop : Raja Puri
Ending Stop : Palam Gaon Crossing
Kindly take strict actions against the Driver and the Civil Defence Officer.
Regards
VINOD KUMAR JOSHI
mob : [protected]
Enc.: Bus Ticket
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