DIMTS — Not stopping bus and abusing

I was travelling from Tilak Nagar to Dabri on 23/07/2022 in bus 801STL whose plate number is DL 1P D 4246 and driver did not stop/skipped two stops while public keep waiving hands to stop the bus.
When i asked him why he is not stopping driver abused me in hindi and asked to sit quietly and conductor told me that bus is late that's why driver is skipping stops.
But it's completely wrong to not to stop and abuse when we raise our voice.
I request to take strict action against driver only.