DIMTS — Rudely behavior of bus conductor

Dear Sir,

I would like to draw your kind attention for not operating trip from Route No. 124, MukhmelPur, Bus No. DL1PD- 5269 at around 6: 15 pm yesterday dated 24th Feb -21. Yesterday I was having extreme emergency to purchase some medicine for my grandmother and looking for bus to start from my village stand. When I reached there and asked conductor what time this bus will start trip, he straight way very rudly denied and said " Ye Bus Nahi Jaigi, Ye late ho Gayi hai Traffic Jam me or ab ye apna Agla chakkar 2 ghante baad start karegi". I was surprised to get his inappropriate response and no time schedule to start bus.

I am looking for your support to take this case up and understand how this is critical and what is the way to resolve it.

Regards,