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DIMTS — Wrong route

I boarded in 137 bus no DL1PD5078.Bus crew took wrong route around 09:35 today on 01/04/23. Bus crew very rude, rough and non cooerative. Kindly take appropriate action. I am 66 year old. I took the bus from Adarsh Nagar and I was to go to village Khera khurd but but the bus took a wrong route at their own will. Kindly take appropriate action in the subject matter
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