Submit a Complaint
Claimed

DG Shipping Complaints & Reviews

dgshipping.gov.in
1
Updated: Sep 8, 2025
Complaints 2053
Resolved
258
Unresolved
1795
So far, so good. DG Shipping is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DG Shipping will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to DG Shipping

Having problems with DG Shipping?

File a complaint and get it resolved by DG Shipping customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Government Organizations
DG Shipping

DG Shipping reviews & complaints page 50

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
[email protected]
from Satara, Maharashtra
Feb 8, 2022
Report
Copy

Good day sir,

Under the payment mode for SID application the fresh appointment option is not getting selected.

Plz help me with the issue.

My email id is - [protected]@gamil.com

Thank you
DG Shipping customer support has been notified about the posted complaint.
View replies
Fresh appointments are closed now only giving to people who already got appointment but canceled because of lockdown. New appointments takes ages, that's how our government works.
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sunny Crasto
    Feb 7, 2022
    Resolved
    Report
    Copy
    Resolved

    Online ePayment for oil dc not reflecting in dg shipping website

    Kind attention Sir
    I'm currently facing online payment issue for the payment done on 25 th January 2022 for the renewal of DC endorsement for oil money got deducted from my account but payment is still not reflecting in the dg website, hence I'm not unable to upload the documents. Kindly resolve the issue.
    I humbly request your good self to kindly help me as I have mailed to

    My details are as follows.
    br...
    +1 photos
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy
    S
    Saikat9999
    Feb 6, 2022
    Report
    Copy

    I am unable to fill up my new CDC Application as I am unable to update the following details in personal details section:

    Name: Avishek Giri
    INDOS No: 21ZN9021
    Height: 171cms
    Colour of Eyes: Black
    Colour of Hair: Black

    Please provide me a solution or please update these details so that I can submit my CDC Application.

    Thanks and Regards,
    Avishek Giri
    DG Shipping customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Nauroze Gefelige
      Feb 5, 2022
      Report
      Copy

      Dear Sir/Madam,

      I have applied for COC as cook on 25/01/2022 and paid on same date but not reflected. And again paid on 26/01/2022. My application number is C/C SMO(M)/2022/9517. As now, this is the 10th day and till it is under process. Iam not aware of that my Cookery Certificate will get rejected or approved. It's my kind request to you that please check on to it, as you know then only I will be able to apply again if there is some error in uploaded documents.

      Please consider my application and do the needful.

      Thank you for the forthcoming response.

      Best regards

      NAUROZE GEFELIGE
      DG Shipping customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sagarsalunke1994
        from Ratnagiri, Maharashtra
        Feb 3, 2022
        Report
        Copy

        Address: DG SHIPPING GOV OF INDIA 9 TH FLORE BETA BUILDING , I THINK TECHNO CAMPUS . KANJURMARG EAST MUMBAI 400042 INDIA

        Today 03/02/2022 i was apply oil dc renewation application on dg web site as per procedure i was do the all steeps when i was make the payment money decucted and msg came on phone but still showing process is in progress and 30 min eroor msg came on screen showing we cant do this transaction. my oil dc application no is -DCEB/MMD{M}/2022/18667
        +1 photos
        DG Shipping customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vipinshukla1995
          from Thane, Maharashtra
          Feb 3, 2022
          Apr 18, 2023
          This thread was updated on Apr 18, 2023
          Report
          Copy

          Respected sir/madam,
          I had applied for watchkeeping before 15 days and all required documents has been uploaded properly from my side. My indos no. is 17GL3182. I am going to join the ship and I need watchkeeping. We are waiting for certificate. I'm requesting you to please provide me watchkeeping certificate if verification process is completed successfully. I hope you will resolve my problem as soon as possible.
          Your obedient
          Vipin shukla
          +1 photos
          DG Shipping customer support has been notified about the posted complaint.
          View replies
            

                  Respected Sir,

                     

                    With Due Respect, I, Basant Ray, indos no-09ZL2641, CDC NO-mum 261815, beg to state you that i have all the required Documents of Experience of 15 months which is also been shown in Master Checker. But while applying for Watchkeeping my experience of 15 month sea service is shown to be not found.

                    Due to this issue i cannot apply for watchkeeping till date Despite having all the required document.

                          Kindly look into the matter so that the problem is solved as soon as possible .

          Thanking you,

          Yours faithfully,

          Basant Ray
          Reply
          Respected Sir,
          Good Day, I Samuel Puthenveettil Lukose, Indos No-20GM3085, Cdc No-MUM 434440, I Have All The Required Documents Experience Of 6 Months 7 Days Which Is Also Been Shown In Master Checker. But While Applying For Watchkeeping My Experience Of 6 Month Sea Service Is Shown To Be Not Completed. Due To This Issue I Cannot Apply For Watchkeeping
          Kindly Look Into The Matter So That The Problem Is Solved As Soon As Possible .

          Thanking You,

          Yours Faithfully

          Samuel Puthenveettil Lukose

          Issuance of watchkeeping - Comment #4045159 - Image #0
          Reply
          Dear sir,

          I'm sudip raut from odisha, I have applied watchkeeping cirtificate on 27th January more than 18 days still issuance cirtificate is under process, I'm waiting for this cirtificate for next joining. My INDOS NO-17SL3800
          Therefore I pray to you please approve my cirtificate as soon as possible it's an urgent for me
          Reply
          Good morning sir,
          I am shubham, I have applied my watchkeeping cirtificate on 20 Mar 2023, over more then that 30 days completed. still issuance cirtificate is under process, My INDOS no -18GL3407. Sir i m waiting for cirtificate for next joining ship.Please approve my cirtificate as soon as possible . Thank you.
          Reply
          Helpful
          6 other people found this review helpful
          6 found this helpful
          4 Comments
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Saqlain Patel
            Feb 3, 2022
            Resolved
            Report
            Copy
            Resolved

            Address: Shri Mukul Dutta, Shipping Master Government Shipping Office Nau Bhavan, 10 R,K, Marg, Mumbai-400 001

            I have applied for my CDC on 7th jan 2022 and till today its showing as Under Process. Its been alomost 1 month now.
            Please find the below application number to check the details.
            - SMO(M)/2022/183392
            - Mohd Saqlain Patel
            Request you to look into the matter and please speed up the process so that i can join the vessel asap.
            Thanking you in consideration.
            Feb 25, 2022
            Complaint marked as Resolved 
            Got Approoved my CDC Application, But no Dispatch Details yet
            DG Shipping customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gokulan Selvam
              Jan 31, 2022
              Report
              Copy

              I had applied for my CDC, paid the fees and uploaded all my documents on 23rd Dec 2021. It has been over 35 days and the application status is still under process. Kindly look into it and do the needful so that I can proceed further with my joining of a vessel. I have provided some details below for your reference.

              Applicant Name: Gokulan Selvam
              INDoS No, : 16EL1505
              CDC Application No, : SMO(C)/2021/9088
              +1 photos
              DG Shipping customer support has been notified about the posted complaint.
              View replies
              Sir i am Devadharshan Rajesh
              I' ve applied for CDC showing application approved but not dispatched
              Application number: SMO(M)/2022/184807
              Please look into the matter and hepl me sir

              CDC status under process for over 5 weeks - Comment #3953200 - Image #0
              Reply
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Nomantisekar
                Jan 30, 2022
                Report
                Copy

                Address: 804,shree samaran,plot 34/35,, Sector 11,taloja phase 1

                Good day sir
                Myself Noman tisekar Indos 15NL2049
                I have applied for ADVANCE DC for oil and chem which is rupees 4500 each the payment got deducted but it's still showing as pay fee
                Photo attached
                +3 photos
                DG Shipping customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  YadhuK
                  from Kottayam, Kerala
                  Jan 29, 2022
                  Report
                  Copy

                  Dear Sir,

                  I have applied for COC renewal sticker on 01/Jan/2022.
                  The status is showing approved since 10/Jan/2022 but sticker is not yet dispatched.
                  INDoS No 08NL1057
                  COC application no COCRVN/MMD(M)/2022/11073

                  Kindly help me to resolve this issue since my joining is delayed twice when the waiting period is too long during this global pandemic time.

                  Thanks and regards
                  Yadhu Krishnan
                  +1 photos
                  DG Shipping customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sunilratnani
                    from Mumbai, Maharashtra
                    Jan 27, 2022
                    Report
                    Copy

                    This is regarding my application for CDC which has been approved on DG website however the CDC has not been dispatched for INDOS Number 21ZO1063 for Sunil Ratnani need to join the ship kindly help to resolve the issue or guide me to the telephone number or department who can resolve the issue
                    +1 photos
                    DG Shipping customer support has been notified about the posted complaint.
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Prdp12
                      from Dehradun, Uttarakhand
                      Jan 25, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Sir/Ma'am,
                      I have applied for CDC on! 22 Nov 2021 but still status is showing application approved only. While CDC has been issued on 14 Jan 2022 so how much time it takes to arrive kindly resolve this issue ASAP. Thank you.
                      CDC no. MUM451296
                      DoB 26 Dec 1981
                      INDos no. 20ZM3576
                      +1 photos
                      Jan 30, 2022
                      Complaint marked as Resolved 
                      After raising the issue within one week issue resolved & I got my CDC but rest of process took 2 months. Thank you.
                      DG Shipping customer support has been notified about the posted complaint.
                      Helpful
                      7 other people found this review helpful
                      7 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vipin chidambaran
                        Jan 25, 2022
                        Report
                        Copy

                        I have applied for my CDC on 28th Dec 2021 and till today its showing as Under Process. Its been almost 1 months now.
                        Please find the below application number to check the details.
                        - SMO(C)/2021/9102
                        HARIKRISHNAN CHETHIKKATTUNIKARTHIL PUSHPASARAN
                        Request you to look into the matter and please speed up the process so that i can join the vessel asap.
                        Thanking you in consideration
                        DG Shipping customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Anand karthik
                          from Mayiladuthurai, Tamil Nadu
                          Jan 24, 2022
                          Report
                          Copy

                          I paid 708 rs for cdc on January 24 2022, application no : smo(k)/2022/32631
                          +1 photos
                          DG Shipping customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Y
                            yogaprakash11
                            from Salem, Tamil Nadu
                            Jan 24, 2022
                            Report
                            Copy

                            Address: salem tamilnadu

                            Dear sir
                            Good day,
                            i have applied for CLASS IV COC REvalidation ( ENGINE) at CHENNAI MMD on 21-jan-2022 and paid amount of RS.5059/- (amount was debited from my account ) after paid also it was showing FEES NOT PAID, so again i made second attempt and paid amount of Rs 5059/- again this time also amount was debited from my account and it was showing FEES NOT PAID. Kindly please check and do needfull.Total amount debited from account : 10118 Rs.

                            Ref No.:[protected]first transaction)
                            Ref No.:[protected]second traction)

                            NAME : YOGAPRAKASH.P
                            INDOS No.: 09EL4121
                            Application no: COCRVE/MMD(C)/2022/4491
                            +2 photos
                            DG Shipping customer support has been notified about the posted complaint.
                            Jan 29, 2022
                            Updated by yogaprakash11                             Dear sir
                            Good day
                            Ref to above complaint payment issue is solved. i had paid twice for COC revalidation 5059 + 5059 =10, 118/Rs . please refund my second payment amount of Rs 5059/.
                            Ref No.:[protected]first transaction)
                            Ref No.:[protected]second traction)

                            NAME : YOGAPRAKASH.P
                            INDOS No.: 09EL4121
                            Application no: COCRVE/MMD(C)/2022/4491
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Anand karthik
                              from Mayiladuthurai, Tamil Nadu
                              Jan 22, 2022
                              Report
                              Copy

                              Online e payment issue sir, application no : smo(k) /2022/32361, date of payment : 19 / january / 2022, amount paid : 700 rs
                              DG Shipping customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Amit6103
                                Jan 19, 2022
                                Report
                                Copy

                                Address: Vpo samote teh sihunta distt chamba hp 176207

                                Sir my name is AMIT GORIA. My CDC application no. is SMO(M)/2021/179541 . My cdc is in under verification process from last 2 months . Please help me to solve this problem.
                                DG Shipping customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Madhu_1995
                                  from Velur, Tamil Nadu
                                  Jan 18, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Shri Mukul Dutta (Shipping Master), Government Shipping Office Nau Bhavan, 10 R K Marg, Mumbai-400 001, Tel No: 022-22697971-72, Fax No: 022-22693053
                                  Website: dgshipping.gov.in

                                  Respected Sir,

                                  I'm Madhusuthanan Govindasamy and my indos number is 21EM0228

                                  I have applied for my CDC on 26th Nov 2021 and till today its showing as Under Verification Process. Its been alomost 54 days now.

                                  Please find the below application number to check the details.
                                  - SMO(M)/2021/178860
                                  - Madhusuthanan Govindasamy
                                  - [protected]@gmail.com
                                  - [protected]

                                  Request you to look into the matter and please speed up the process so that i can join the vessel asap.

                                  Thanking you in consideration.
                                  Feb 8, 2022
                                  Complaint marked as Resolved 
                                  DG Shipping customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shashankyadav22
                                    from Jhansi, Uttar Pradesh
                                    Jan 15, 2022
                                    Report
                                    Copy

                                    I am SHASHANK YADAV and have made a payment of Rs 700 to dg shipping for CDC application. My transaction was complete and the transaction number is WT[protected]. But its not showing on application status, so do the needful.
                                    DG Shipping customer support has been notified about the posted complaint.
                                    View replies
                                    I am RAJA MOHAMMED ALAVUDEEN and have made a payment of Rs 700 to dg shipping for CDC application. My transaction was complete and the transaction number is WT[protected]. But its not showing on application status, so do the needful.

                                    CDC application payment issue - Comment #4061634 - Image #0
                                    Reply
                                    Helpful
                                    5 other people found this review helpful
                                    5 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      F
                                      fatima07shaikh
                                      from Mumbai, Maharashtra
                                      Jan 11, 2022
                                      Report
                                      Copy

                                      Address: Mumbai City, Maharashtra

                                      I have filled the bsid form and trying to make payment but couldn't select the fresh appointment option as it is disable
                                      DG Shipping customer support has been notified about the posted complaint.
                                      View replies
                                      FATIMA currently, the fresh appointment has stopped until further notice from dg shipping. you have to wait for a few weeks to resume
                                      Reply
                                      fatima07shaikh's [Complaint's author] reply, Jan 13, 2022
                                      Thank you so much
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Dakshin Gujarat Vij Company [DGVCL]
                                        1
                                        (316)
                                        Indian Air Force
                                        1.5
                                        (322)
                                        Telangana Southern Power Distribution Company [TSSPDCL]
                                        1.7
                                        (1259)