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DG Shipping Complaints & Reviews

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Updated: Sep 8, 2025
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DG Shipping reviews & complaints page 51

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A
Amit6103
Jan 19, 2022
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Address: Vpo samote teh sihunta distt chamba hp 176207

Sir my name is AMIT GORIA. My CDC application no. is SMO(M)/2021/179541 . My cdc is in under verification process from last 2 months . Please help me to solve this problem.
DG Shipping customer support has been notified about the posted complaint.
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    M
    Madhu_1995
    from Velur, Tamil Nadu
    Jan 18, 2022
    Resolved
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    Address: Shri Mukul Dutta (Shipping Master), Government Shipping Office Nau Bhavan, 10 R K Marg, Mumbai-400 001, Tel No: 022-22697971-72, Fax No: 022-22693053
    Website: dgshipping.gov.in

    Respected Sir,

    I'm Madhusuthanan Govindasamy and my indos number is 21EM0228

    I have applied for my CDC on 26th Nov 2021 and till today its showing as Under Verification Process. Its been alomost 54 days now.

    Please find the below application number to check the details.
    - SMO(M)/2021/178860
    - Madhusuthanan Govindasamy
    - [protected]@gmail.com
    - [protected]

    Request you to look into the matter and please speed up the process so that i can join the vessel asap.

    Thanking you in consideration.
    Feb 8, 2022
    Complaint marked as Resolved 
    DG Shipping customer support has been notified about the posted complaint.
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      S
      Shashankyadav22
      from Jhansi, Uttar Pradesh
      Jan 15, 2022
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      I am SHASHANK YADAV and have made a payment of Rs 700 to dg shipping for CDC application. My transaction was complete and the transaction number is WT[protected]. But its not showing on application status, so do the needful.
      DG Shipping customer support has been notified about the posted complaint.
      I am RAJA MOHAMMED ALAVUDEEN and have made a payment of Rs 700 to dg shipping for CDC application. My transaction was complete and the transaction number is WT[protected]. But its not showing on application status, so do the needful.
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        F
        fatima07shaikh
        from Mumbai, Maharashtra
        Jan 11, 2022
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        Address: Mumbai City, Maharashtra

        I have filled the bsid form and trying to make payment but couldn't select the fresh appointment option as it is disable
        DG Shipping customer support has been notified about the posted complaint.
        FATIMA currently, the fresh appointment has stopped until further notice from dg shipping. you have to wait for a few weeks to resume
        fatima07shaikh's [Complaint's author] reply, Jan 13, 2022
        Thank you so much
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          M
          Mushir b shaikh
          from Pune, Maharashtra
          Jan 10, 2022
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          Address: Mumbai

          Respected sir,
          I have applied for CDC on 8th December 2021 and till today it shows under verification process. Request you to kindly help me in getting the same asap as I need to join my ship at the earliest. Please help me as my life and career depends on it.
          My INDOS number: 21ZN8685
          DG Shipping customer support has been notified about the posted complaint.
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            A
            Ashhar Qureshi
            Jan 10, 2022
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            My name is Ashhar Qureshi (INDOS no- 15NL1398).
            I have filled up the form for the application of SID, but i am unable to make a payment, the option for the fresh application is not getting selected, the only option that is getting selected is UK-Brazil appointment . Kindly help me in the above query and allow me to make payments for New SID application.
            DG Shipping customer support has been notified about the posted complaint.
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              E
              Esakkiraja Kasilingam
              Jan 8, 2022
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              Address: 5, south street, Muthusamipuram, Panagudi-627109, Tirunelveli district, Tamilnadu, India.

              I applied for the fresh cdc.
              Now it shows that your application is rejected.
              It's shown that CDC Application Rejection reason
              Copy of original Passport page where
              signature of passport authority is displayed
              not uploaded. I uploaded correctly as dgs rules and regulations.
              Please tell me what should i do
              My email id : [protected]@gmail.com
              DG Shipping customer support has been notified about the posted complaint.
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                A
                Ansh X'arma
                Jan 4, 2022
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                Address: Dillaji 4th mile ,Diphu Assam

                Hello, I have applied my CCD from mumbai, it's being more than a month and still my CDC status is showing under verification process. I have to join my ship in January but because of CDC it may get cancel, pleases resolve the issue as soon as possible,
                Name-ganesh sharma
                Indos-19ZN3269
                Ap no. - SMO(m) 2021/178804
                DG Shipping customer support has been notified about the posted complaint.
                Hello Ganesh
                Did Your CDC Got approved ? If Yes then Please Update me Regarding procedure what You did To get Your CDC approved. Because i am Facing the same issue.

                Thanks & Regards
                Mohd Saqlain Patel
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                  S
                  sivakumar vellaswamy
                  Jan 3, 2022
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                  Address: MUMBAI
                  Website: bsid dgshipping

                  Indos no. 16ZL1418- SID- Make payment option for fresh appointment not working, is I am using Mozilla firefox.
                  Jan 13, 2022
                  Complaint marked as Resolved 
                  got an email from dg shipping mentioning this service paused for a few months because of lockdown.
                  DG Shipping customer support has been notified about the posted complaint.
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                    Z
                    Zeeshan A Khan
                    Jan 1, 2022
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                    Address: Navi Mumbai

                    I have done the payment on 27th December and was waiting till 31st to update all of my documents and when on 31st I uploaded the same and now the application status is showing "null"
                    What does it means?
                    DG Shipping customer support has been notified about the posted complaint.
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                      S
                      SUDHARSON R
                      Dec 31, 2021
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                      I am SUDHARSON RAJ PATCHEK
                      INDoS:21SM0682

                      Respected sir, i had paid CDC application fees on 28th Dec 21 and the money was deducted from my account but still it is reflecting as not paid on the portal. I have emailed and still no response, Due to this I was not able to upload the documents
                      INDoS : 21SM0683

                      Application No -SMO(M)2021/182427
                      Transaction Id -WIOB[protected]
                      Bank Reference number - [protected]
                      Date of Payment[protected]
                      Amount paid -711.80
                      DG Shipping customer support has been notified about the posted complaint.
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                        M
                        Mahindra K
                        from Lucknow, Uttar Pradesh
                        Dec 30, 2021
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                        Master Checker Link not opening

                        Pls note that Master checker is not opening by link - http://220.156.189.33/esamudraUI/jsp/examination/UpdateProfile/SefarerMasterChec... and error message displaying as Currently this service is not available.

                        Kindly urgently solve the issue of master checker or provide me the link of master checker how to open it as soon as possible sir.

                        Awaiting for prompt action asap....
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                        A
                        ayushrajpoot
                        from NAVI MUMBAI, Maharashtra
                        Dec 30, 2021
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                        Its has been one months my cdc approved but not dispatch i about to join vessel soon but need cdc fast my indos no is 18NL0893
                        MY APPLICATION NO IS SMO(m)/2021/179354
                        Its help
                        DG Shipping customer support has been notified about the posted complaint.
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                          A
                          Ammy jha
                          Dec 29, 2021
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                          Dear Sir/Mam,

                          Greetings of the day..!

                          I am Amit Kumar Jha.My INDOS No. is 21ZN7084 and my Application no. is SMO(M)/2021/179663. I applied my CDC on 03rd Dec 2021 and it's issue on 24th dec 2021 and yet it's not dispatch .it's going to be a month soon and I didn't get CDC and I want that on Urgent Basis.

                          I mailed so many times but I didn't get any response from your side.

                          Please Sir or Ma'am kindly look into this and do the needful at the earliest.

                          Thanks & Regards
                          Amit Kumar Jha
                          Cell No- [protected]
                          DG Shipping customer support has been notified about the posted complaint.
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                            T
                            teri ferno
                            Dec 28, 2021
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                            I had applied for my BSID in the last December or so, for which I first got a appointment in March, but since it was a partial lock down, I tried to contact the dg shipping office to know if the appointment was still on no one answered the phone or give a yes or no answer to the mail, so went all the way from mahim to V.T. spent RS. 1000 on the Uber ride only to find out that they are not operating.
                            now i had a 2nd appointment on the 20th of sept, and they sent the BSID to the post without the proper address, and I was told by other friend who had the appointment with me that they had received their cards, so on checking the portal I realised it was dispatched and on going to the post office to enquire I was told it was sent back to the GPO, it is only then that i reaslied that the did not mention the name of the building on the address.
                            This is the way they harass the seafarers, so now what should I wait for another 3 or 6 months to get it? who is going to take responsibilty for this, there is not even a proper complains or grevience line for this portal they have, so unorganized.
                            DG Shipping customer support has been notified about the posted complaint.
                            Dec 28, 2021
                            Updated by teri ferno
                            the address is on the passport and CDC and AADHAR which were submitted, Please requesting to send it to Shirin mansion, 2nd floor Rm. no. 3, L.J. road, Mahim mumbai - 400016.
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                              S
                              shivam pal0042
                              from Delhi, Delhi
                              Dec 28, 2021
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                              Address: MMD KOLKATA
                              Website: dgshipping.gov.in

                              TO
                              THE SHIPPING MASTER,
                              KOLKATA,

                              RESPECTED SIR,
                              My name is Shivam Pal indos no 18BL3612 Passport no is S5503661. SIR, i applied for cdc application no. SMO (K)2019/10278. It was approved and dispatch on 29 APRIL 2019 but not delivered to my address and return to KOLKATA.
                              I requested please redispatch of my cdc on my addres .
                              i shall be thankful to you for this .
                              my detail
                              Name Shivam Pal
                              Address - KH NO -228
                              BASEMENT FLOOR,
                              GALI NO - 14
                              VILLAGE - MUKANDPUR, DELHI
                              PIN :110042 DELHI, INDIA
                              DG Shipping customer support has been notified about the posted complaint.
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                                N
                                Nanu11
                                Dec 27, 2021
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                                Respected Sir/Mam,

                                I am Smruti Prakash Das, bearing beg to state that I filled and made payment for SID CARD.

                                But I am unable to book the slot or schedule for appointment. I am not able to opt for FRESH APPOINTMENT.

                                KINDLY HELP.
                                Looking forward to hearing from you.

                                Yours Sincerely,
                                DG Shipping customer support has been notified about the posted complaint.
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                                  S
                                  Sanoop vilakkathala
                                  from THRISSUR, Kerala
                                  Dec 26, 2021
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                                  Sir my INDOS NUMBER IS 21ZN2129 APPLICATION NUMBER IS SMO(M)2021/179132 For CDC.It is approved on 10 th December 2021.The sad thing is my CDC is not dispatched till now.I want to submit it to the visa embassy. Kindly dispatch my CDC and share my CDC dispatch details.
                                  Email: [protected]@gmail.com.
                                  DG Shipping customer support has been notified about the posted complaint.
                                  Here is the proof
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                                    K
                                    Karthikeyan77
                                    from Madurai, Tamil Nadu
                                    Dec 25, 2021
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                                    Resolved

                                    Dear Sir,

                                    I am Karthikeyan Parthasarathy and I have applied for a new CDC on 04th Dec 21 to SMO Chennai and its been more than 20 days and I am yet to get the CDC and the status is still "Under Process".

                                    Can you kindly check and advise when i will receive the same since I am waiting for this to embark for my next assignment in JAN22

                                    My application no: SMO(C)/2021/9015(SMO CHENNAI)
                                    INDOS No : 10ZL9990
                                    Sep 11, 2023
                                    Complaint marked as Resolved 
                                    Received CDC.
                                    DG Shipping customer support has been notified about the posted complaint.
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                                      nivruttik
                                      from Ponda, Goa
                                      Dec 21, 2021
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                                      Address: H No 43 Talewada Veling Mardol Ponda Goa 403404

                                      I have applied for my CDC on 8th Oct 2021 and application status is showing as "Approved" from last two weeks. Waiting for the dispatch details.Request you to look into the matter and please speed up the process so that i can join the vessel asap.
                                      Please find the below details.
                                      - SMO(M)/2021/173742
                                      - Nivrutti Kuncolikar
                                      Thanking you in consideration.
                                      DG Shipping customer support has been notified about the posted complaint.
                                      Dec 21, 2021
                                      Updated by nivruttik
                                      I have applied for my CDC on 8th Oct 2021 and application status is showing as "Approved" from last two weeks. Waiting for the dispatch details.Request you to look into the matter and please speed up the process so that i can join the vessel asap.
                                      Please find the below details.
                                      - SMO(M)/2021/173742
                                      - Nivrutti Kuncolikar
                                      Thanking you in consideration.
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