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DG Shipping Complaints & Reviews

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Updated: Sep 8, 2025
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DG Shipping reviews & complaints page 51

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A
Ansh X'arma
Jan 4, 2022
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Address: Dillaji 4th mile ,Diphu Assam

Hello, I have applied my CCD from mumbai, it's being more than a month and still my CDC status is showing under verification process. I have to join my ship in January but because of CDC it may get cancel, pleases resolve the issue as soon as possible,
Name-ganesh sharma
Indos-19ZN3269
Ap no. - SMO(m) 2021/178804
+1 photos
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Hello Ganesh
Did Your CDC Got approved ? If Yes then Please Update me Regarding procedure what You did To get Your CDC approved. Because i am Facing the same issue.

Thanks & Regards
Mohd Saqlain Patel
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    S
    sivakumar vellaswamy
    Jan 3, 2022
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    Resolved

    Address: MUMBAI
    Website: bsid dgshipping

    Indos no. 16ZL1418- SID- Make payment option for fresh appointment not working, is I am using Mozilla firefox.
    Jan 13, 2022
    Complaint marked as Resolved 
    got an email from dg shipping mentioning this service paused for a few months because of lockdown.
    DG Shipping customer support has been notified about the posted complaint.
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      Z
      Zeeshan A Khan
      Jan 1, 2022
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      Address: Navi Mumbai

      I have done the payment on 27th December and was waiting till 31st to update all of my documents and when on 31st I uploaded the same and now the application status is showing "null"
      What does it means?
      +1 photos
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        S
        SUDHARSON R
        Dec 31, 2021
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        I am SUDHARSON RAJ PATCHEK
        INDoS:21SM0682

        Respected sir, i had paid CDC application fees on 28th Dec 21 and the money was deducted from my account but still it is reflecting as not paid on the portal. I have emailed and still no response, Due to this I was not able to upload the documents
        INDoS : 21SM0683

        Application No -SMO(M)2021/182427
        Transaction Id -WIOB[protected]
        Bank Reference number - [protected]
        Date of Payment[protected]
        Amount paid -711.80
        +3 photos
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          M
          Mahindra K
          from Lucknow, Uttar Pradesh
          Dec 30, 2021
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          Master Checker Link not opening

          Pls note that Master checker is not opening by link - http://220.156.189.33/esamudraUI/jsp/examination/UpdateProfile/SefarerMasterChec... and error message displaying as Currently this service is not available.

          Kindly urgently solve the issue of master checker or provide me the link of master checker how to open it as soon as possible sir.

          Awaiting for prompt action asap....
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          A
          ayushrajpoot
          from NAVI MUMBAI, Maharashtra
          Dec 30, 2021
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          Its has been one months my cdc approved but not dispatch i about to join vessel soon but need cdc fast my indos no is 18NL0893
          MY APPLICATION NO IS SMO(m)/2021/179354
          Its help
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            A
            Ammy jha
            Dec 29, 2021
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            Dear Sir/Mam,

            Greetings of the day..!

            I am Amit Kumar Jha.My INDOS No. is 21ZN7084 and my Application no. is SMO(M)/2021/179663. I applied my CDC on 03rd Dec 2021 and it's issue on 24th dec 2021 and yet it's not dispatch .it's going to be a month soon and I didn't get CDC and I want that on Urgent Basis.

            I mailed so many times but I didn't get any response from your side.

            Please Sir or Ma'am kindly look into this and do the needful at the earliest.

            Thanks & Regards
            Amit Kumar Jha
            Cell No- [protected]
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              T
              teri ferno
              Dec 28, 2021
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              I had applied for my BSID in the last December or so, for which I first got a appointment in March, but since it was a partial lock down, I tried to contact the dg shipping office to know if the appointment was still on no one answered the phone or give a yes or no answer to the mail, so went all the way from mahim to V.T. spent RS. 1000 on the Uber ride only to find out that they are not operating.
              now i had a 2nd appointment on the 20th of sept, and they sent the BSID to the post without the proper address, and I was told by other friend who had the appointment with me that they had received their cards, so on checking the portal I realised it was dispatched and on going to the post office to enquire I was told it was sent back to the GPO, it is only then that i reaslied that the did not mention the name of the building on the address.
              This is the way they harass the seafarers, so now what should I wait for another 3 or 6 months to get it? who is going to take responsibilty for this, there is not even a proper complains or grevience line for this portal they have, so unorganized.
              +1 photos
              DG Shipping customer support has been notified about the posted complaint.
              Dec 28, 2021
              Updated by teri ferno
              the address is on the passport and CDC and AADHAR which were submitted, Please requesting to send it to Shirin mansion, 2nd floor Rm. no. 3, L.J. road, Mahim mumbai - 400016.
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                S
                shivam pal0042
                from Delhi, Delhi
                Dec 28, 2021
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                Address: MMD KOLKATA
                Website: dgshipping.gov.in

                TO
                THE SHIPPING MASTER,
                KOLKATA,

                RESPECTED SIR,
                My name is Shivam Pal indos no 18BL3612 Passport no is S5503661. SIR, i applied for cdc application no. SMO (K)2019/10278. It was approved and dispatch on 29 APRIL 2019 but not delivered to my address and return to KOLKATA.
                I requested please redispatch of my cdc on my addres .
                i shall be thankful to you for this .
                my detail
                Name Shivam Pal
                Address - KH NO -228
                BASEMENT FLOOR,
                GALI NO - 14
                VILLAGE - MUKANDPUR, DELHI
                PIN :110042 DELHI, INDIA
                +1 photos
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                  N
                  Nanu11
                  Dec 27, 2021
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                  Respected Sir/Mam,

                  I am Smruti Prakash Das, bearing beg to state that I filled and made payment for SID CARD.

                  But I am unable to book the slot or schedule for appointment. I am not able to opt for FRESH APPOINTMENT.

                  KINDLY HELP.
                  Looking forward to hearing from you.

                  Yours Sincerely,
                  DG Shipping customer support has been notified about the posted complaint.
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                    S
                    Sanoop vilakkathala
                    from THRISSUR, Kerala
                    Dec 26, 2021
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                    Sir my INDOS NUMBER IS 21ZN2129 APPLICATION NUMBER IS SMO(M)2021/179132 For CDC.It is approved on 10 th December 2021.The sad thing is my CDC is not dispatched till now.I want to submit it to the visa embassy. Kindly dispatch my CDC and share my CDC dispatch details.
                    Email: [protected]@gmail.com.
                    DG Shipping customer support has been notified about the posted complaint.
                    Here is the proof

                    CDC dispatching getting late - Comment #3936465 - Image #0
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                      K
                      Karthikeyan77
                      from Madurai, Tamil Nadu
                      Dec 25, 2021
                      Resolved
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                      Resolved

                      Dear Sir,

                      I am Karthikeyan Parthasarathy and I have applied for a new CDC on 04th Dec 21 to SMO Chennai and its been more than 20 days and I am yet to get the CDC and the status is still "Under Process".

                      Can you kindly check and advise when i will receive the same since I am waiting for this to embark for my next assignment in JAN22

                      My application no: SMO(C)/2021/9015(SMO CHENNAI)
                      INDOS No : 10ZL9990
                      Sep 11, 2023
                      Complaint marked as Resolved 
                      Received CDC.
                      DG Shipping customer support has been notified about the posted complaint.
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                        N
                        nivruttik
                        from Ponda, Goa
                        Dec 21, 2021
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                        Address: H No 43 Talewada Veling Mardol Ponda Goa 403404

                        I have applied for my CDC on 8th Oct 2021 and application status is showing as "Approved" from last two weeks. Waiting for the dispatch details.Request you to look into the matter and please speed up the process so that i can join the vessel asap.
                        Please find the below details.
                        - SMO(M)/2021/173742
                        - Nivrutti Kuncolikar
                        Thanking you in consideration.
                        DG Shipping customer support has been notified about the posted complaint.
                        Dec 21, 2021
                        Updated by nivruttik
                        I have applied for my CDC on 8th Oct 2021 and application status is showing as "Approved" from last two weeks. Waiting for the dispatch details.Request you to look into the matter and please speed up the process so that i can join the vessel asap.
                        Please find the below details.
                        - SMO(M)/2021/173742
                        - Nivrutti Kuncolikar
                        Thanking you in consideration.
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                          S
                          Sam8699
                          from Agra, Uttar Pradesh
                          Dec 19, 2021
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                          Dear sir/mdm
                          My friend Sushil ola's CDC got approved from Kolkata mmd.application number SMO(K)2021/31771. CDC dispatched on 13 December 2021.with speed post no.EW[protected]IN. after tracking this number it's showing that it's already returned to mmd kolkat in November itself.but CDC dispatched in December how it can return in November. kindly provide me correct consignment number.
                          Indose number 21ZN4034
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                            A
                            Avinash2255
                            from Alappuzha, Kerala
                            Dec 17, 2021
                            Aug 6, 2023
                            This thread was updated on Aug 6, 2023
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                            Address: Chennai MMD
                            Website: dgshippingbsid.in

                            With Respect, sir

                            SUBJECT: i am writing this complaint to request your attention for delay delivery of SID CARD (Application No:139527) which i have applied on 05'th October 2021 at Cochin MMD office.

                            i have applied for SID card and provided bio-metric in DGS office Cochin and successfully completed all the procedures.
                            i have sent several emails to the concern MMD office Chennai regarding the status of SID CARD but until now i haven't received any information.
                            Past few months application status is being shown as Same.
                            i have enclosed Appointment details (Acknowledgement receipt) and application status screen shot and personal details for your reference with this complaint letter.

                            please look forward it and help me to get the SID card as soon as possible
                            please do the needful
                            thank you for precious time and consideration

                            NAME : Avinash Bhuvaneswaran
                            IN-DOS NO - 13GL2486
                            CDC NO - MUM233611
                            +2 photos
                            DG Shipping customer support has been notified about the posted complaint.
                            Address:
                            Chennai MMD
                            Website:
                            dgshippingbsid.in

                            With Respect, sir

                            SUBJECT: i am writing this complaint to request your attention for delay delivery of SID CARD (no:C[protected] which i have applied on 07th june 2023 at Mangalore MMD office.

                            i have applied for SID card and provided bio-metric in DGS office Mangalore and successfully completed all the procedures.
                            It is showing that it will be dispatched from last one month.
                            Please look into this matter as soon as possible, as longer it takes the longer will be the delay for my voyage.

                            SID card not yet received Application No: 139527 - Comment #4118308 - Image #0
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                              Y
                              Yasir_Khan
                              from Mumbai, Maharashtra
                              Dec 14, 2021
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                              Good day,
                              I have applied for SID card and provided the bio metric in DGS main office in Mumbai. For the past few months, application status is being shown as " card issued and forwarded for printing." Kindly look into it.
                              Thank you.

                              Name : Mohammad Yasir Khan
                              Application No. 130248
                              DG Shipping customer support has been notified about the posted complaint.
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                                A
                                Anjo56
                                Dec 11, 2021
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                                Address: Mumbai

                                My self Rahul Anjos Joseph had applied for indian CDC on 9-Oct-2021,
                                application no: REP/SMO(M)/2021/173918 In CDC checker I found following detail.
                                Name: Rahul Anjos Joseph
                                Date of Birth: 10-Jan-1995
                                Indos No: 16ZL7283
                                CDC No: MUM 446056
                                Issue Date: 30-NOV-2021
                                Valid To: 29-Nov-2031
                                Issue Place: MUMBAI

                                As per above details CDC issued 0n 30/NOV/2021 .But still I did not get CDC, If already send please provide me the Postal tracking no.
                                My postal address
                                Hno:294 dodiyal xelvon curchorem South-Goa 403706
                                e mail : anjos.[protected]@yahoo.in
                                DG Shipping customer support has been notified about the posted complaint.
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                                  F
                                  Felix311
                                  from Kochi metropolitan area, Kerala
                                  Dec 9, 2021
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                                  Address: MMD Kochi

                                  I have applied for and provided the bio metric in MMD Kochi on 16th April 2021. For the past 5 months, application status is being shown as " card issued and forwarded for printing." Kindly look into it.
                                  Thank you.

                                  Name : Felix Joy Thomas
                                  Application No. 125999
                                  DG Shipping customer support has been notified about the posted complaint.
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                                    C
                                    cally
                                    Dec 7, 2021
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                                    Hello dear sir, as I did my sid appointment on 23rd March 2021 from mangalore, I am still not able to get it till the date. So please look forward it, and help me to get the card as soon as possible thank you
                                    Name: Calvin Joystan Lewis
                                    Indos: 17HL1011
                                    DG Shipping customer support has been notified about the posted complaint.
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                                      N
                                      nivruttik
                                      from Ponda, Goa
                                      Dec 7, 2021
                                      Resolved
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                                      Resolved

                                      Address: Ponda Goa

                                      I have applied for my CDC on 8th Oct 2021 and till today its showing as Under Process. Its been alomost 2 months now.
                                      Please find the below application number to check the details.
                                      - SMO(M)/2021/173742
                                      - Nivrutti Kuncolikar
                                      Request you to look into the matter and please speed up the process so that i can join the vessel asap.
                                      Thanking you in consideration.
                                      Dec 21, 2021
                                      Complaint marked as Resolved 
                                      Cdc application has been approved and now waiting for my dispatch details. Please send me at the earliest. Thank You.
                                      DG Shipping customer support has been notified about the posted complaint.
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