So far, so good. DG Shipping is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DG Shipping will keep up the work and continue to help more customers with their concerns even better 🤝
Indose number 18HL7375 is deactivate ed.i have got certificate from MOTA. Which is now suspended due to which my indose number is deactivated. Hence I have re appeared for Advance fire fighting refresh completed from pondicherry Maritime academy. So kindly I request you to please Reactivate indose(emigrate clearance) no 18HL7375. Am unable to join my job
DG Shipping customer support has been notified about the posted complaint.
My indos number is 21ZM9063, i have passed my exit exams for stcw last week and still my certificates are not available to download.please do the needful
DG Shipping customer support has been notified about the posted complaint.
SIR I AM FACING ISSUES Regarding live photo verification..I tried to change my indos photo as per latest dg shipping guidelines to change indos photo at
https://220.156.188.229/ but I'm facing error while capturing live image & not able to upload any photos..I'm facing this issue since 1 week.. My photo clarity is good but still the website...
It has been 6 months so far after BSID bio metric data captured, still “application Status” shows, your SID card is ready and forwarded for dispatch, payment status still active even after 3 months, numerous mails to, [protected]@cdac.in, [protected]@nic.in, [protected]@gov.in and request to some authorities on twitter still no response to my mails.
Dg circular says queries will be responded within 3 days “by order” Do not know...
Sir, I did payment. But I can’t get fresh appointment. Fresh and lockdown appointments are closed only uk Brazil is open . I can’t click on fresh or lockdown appointment.
20ZO10121
DG Shipping customer support has been notified about the posted complaint.
Respected Sir,
My self Jiten Ashok Rangari having indos number 07GL2721.writing this letter that my refreher PSCRB course which i cleared on[protected]...due to my mistake there the change in sequence of my name istead of Rangari Jiten Ashok it has been printed Ashok Rangari Jiten...i requested the institute from where i done the course but they refused to do so they told to request dg for this correction...so requesting u to please...
I have applied for Indian CDC on 22nd June and till now the website is featuring that it's under verification process. Kindly do the needful for the same.
DG Shipping customer support has been notified about the posted complaint.
05-Aug[protected] hrs
I am Sathishkumar.C.(2nd Mate FG) . I shortly paid my fee for COC re-validation and the same was deducted. But, there is no acknowledgement and the option for uploading my documents in DGS site is still not active. It has been 2 hours now.
DG Shipping customer support has been notified about the posted complaint.
Good day sir,
I am ALBAN BRITTO.I've applied indian cdc on 21st may 2021, so it has completed 2 and half months but my cdc is not being approved from shipping master mumbai office. And i need it now for joining the ship. Past one and half year i am in home due to covid 19. Please kindly help me to get it as soon as possible. My application number is SMO(M)/2021/160001.
+1 photos
DG Shipping customer support has been notified about the posted complaint.
This is to inform you that I had my SID appointment on 16/03/2021 at Noida MMD (Application No. 61826). I received a mail on 26/03/2021 that the process is complete and it's been forwarded for printing but It has been more than 6 months yet I have not received my SID.
I hope you will look into the matter at the earliest.
DG Shipping customer support has been notified about the posted complaint.
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Dheer Pujara
Aug 19, 2021
Sir my name is Dharmender Singh
My cdc is dispatched on 21/ Jan / 2019
But still I didn't get my cdc book
As I check on cdc checker every detail are there like my cdc document number - MUM 359 149
how can I get my cdc book
I request please send my cdc as soon as possible I have to join ship soon and I don't have too much time please help
I shall be highly obliged
Indos no- 17SL4483
Email- [protected]@gmail.com
Mobile - [protected]
I had got an e-mail on 17 April 2021 from dgshippingbsid.in stating that "I have successfully completed the process for SID issuance card and it's forwarded for printing".
But still now I have not received my SID card
I also checked the status in website it's mentioned Your SID Card has been issued and it's forwarded for printing.
My indos no is 18HL4167
DG Shipping customer support has been notified about the posted complaint.
I had got an e-mail on june17 from dgshippingbsid.in stating that "I have successfully completed the process for SID issuance card and it's forwarded for printing".
But still now I have not received my SID card
I also checked the status in website it's mentioned Your SID Card has been issued and it's forwarded for printing.
My indos no is 18HL4167
DG Shipping customer support has been notified about the posted complaint.
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bujji1234
Aug 4, 2021
Sorry I mentioned the wrong date it is 17 April 2021
I have send my cdc for renewal in Chennai center through post. And I have checked that it has been received Safetly. But it has been 1month and I have not received my cdc which I have been send for renewal my indos no.is 15HL9405
DG Shipping customer support has been notified about the posted complaint.
Myself Rahul KB, INDOS No- 08nl2861, have paid the GMDSS endorsement fees twice and both of the times it has been deducted from my account, but the payment is failed and the status is not updated in the dg shipping e governance.
Photo of payment transaction details is attaching herewith ( both transactions)
Kindly initiate the refund for the same ( both transactions)
+3 photos
DG Shipping customer support has been notified about the posted complaint.
I applied for my second mate CoC on 12the July and since then I haven't received my CoC and application status is showing as "forwarded to dgs" since then.
Please look in the matter as my other fellows who applied on 20the July already received CoC.
I'm complaining regarding my second mate CoC application
I applied for CoC on 12th July and got a query that gmdss endorsement which I submitted was not signed by the MMS surveyor and had to send it back and got signed and re uploaded in 19the july. My application was forwarded to dogs and since then it is showing the same status my concern is that my other mates who applied after me got their CoC but mine has not been changed since then.
I request to please look in the matter if the application is correct and doesn't have any issues with it.
Name -Suryank Swarnit
Application No.- COCN/MMD(C)/2021/10002442
DG Shipping customer support has been notified about the posted complaint.
I have applied for COC renewal sticker on 21/Jul/2021.
The status is showing approved since 29/Jul/2021 but sticker is not yet dispatched.
INDoS No 01EL4647
COC application no COCRVE/MMD(M)/2021/6916
Kindly help me to resolve this issue since my joining is postponed twice.
Thanks and regards
Chandrashekhar Shinde
DG Shipping customer support has been notified about the posted complaint.
My CDC no: KOL 125826
My INDOS NO :17EL1844
My CDC is DISPATCHED but not delivered it's been 10days its dispached but I didn't recieve any mail or a call about my cdc so please help me Iam attaching my speed post status (photo) So please look into this ASAP.
+1 photos
DG Shipping customer support has been notified about the posted complaint.
Aug 02, 2021
Updated by Summunikz Speed post no :EW[protected]IN
Please check my dispatched cdc and notify me the details of the CDC:KOL 125826. Which is dispatched on July 23rd 2021 and after that no information about my speed post while tracking it's showing like in pending please look into this ASAP
Name : Harikrishnan Suresh
Indos : 21EM0925
CDC app no : SMO(C)/2021/8515
mail : [protected]@gmail.com
Respected sir/madam,
I applied for my fresh Indian CDC on 11th july 2021 at Chennai SMO. Till now there is no update . It is still showing as under process. Please do the needful and help me get my cdc.
Thank you
DG Shipping customer support has been notified about the posted complaint.
![Tamil Nadu Public Service Commission [TNPSC]](/thumb.php?bname=1&src=tnpsc.jpg&wmax=182&hmax=300&quality=90&nocrop=1)
![Paschimanchal Vidyut Vitran Nigam [PVVNL]](/thumb.php?bname=1&src=paschimanchal-vidyut-vitran-nigam-pvvnl.png&wmax=182&hmax=300&quality=90&nocrop=1)
My cdc is dispatched on 21/ Jan / 2019
But still I didn't get my cdc book
As I check on cdc checker every detail are there like my cdc document number - MUM 359 149
how can I get my cdc book
I request please send my cdc as soon as possible I have to join ship soon and I don't have too much time please help
I shall be highly obliged
Indos no- 17SL4483
Email- [protected]@gmail.com
Mobile - [protected]