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DG Shipping Complaints & Reviews

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Updated: Sep 8, 2025
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S
Sankaranmbsc
Jun 13, 2021
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I had my appointment on may 16 for sid card I did not receive any confirmation email from them as said after booking my application I will get my confirmation, I couldn't go because covid lock down in state of tamilnadu. I want to reschedule my appointment but I am not sure wheather dg shipping office is opened or not. I tried to call you but no one is answering the phone as Chennai has some lock down relaxations.
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    Bitupon Moran
    Jun 13, 2021
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    Hello sir madam have a great day ahead
    Myself bitupon Moran holding indian cdc no mum 194826
    I have applied for renewal of Cdc on 10 th may 2021, application no SMO(K) /2021/22225518. On the status of dg shipping site still shows application approved but regarding about sticker still there is no any update. I have been waiting long to get my renewal sticker. I have not got any mail if there is anything deficiency. Kindly help me out. Thanks.
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      Sunilsingh Lakhawat
      Jun 11, 2021
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      My sid application got rejected at Mumbai center just before two days of biometric, the name in my indos also included my father name but in my CDC it just had my name as Lakhwat sunilsingh. After making the necessary corrections my name is in indos is showing sunilsingh Lakhawat as in indos its name first than surname, now I am trying everyday to submit my application but it's getting rejected and it's saying fathers name is included the comment they have not changed I don't know why they are rejecting it. According to me I have made the necessary corrections as per my CDC it's same in indos as well as CDC but why status is still rejected I don't know. So please do the needful and please let me know the problem or what has to be done and whom to contact. With any contact details.
      DG Shipping customer support has been notified about the posted complaint.
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        Dhiraj Tawri
        Jun 11, 2021
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        Good day sir
        My name is dhiraj tawri and my indos is 19BL9588 i have applied for watchkeeping before 2 weeks ago and its still showing under issuence dg not respond on that due to this reason i loss my job dg is not taking care of Seafarers properly
        Kindly request you please do your job on time so we can not loss our jobs also help Seafarers
        Thanks and regards
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          rajnairg
          Jun 9, 2021
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          Dear Sir, I received SID card today. But my Identification characteristics are missing on the card. I have entered all details while applying. Kindly REISSUE my card with Identification characteristics, as it is necessary for my joining.
          Please consider this as URGENT.
          Details are as follows.
          DOCUMENT NO : C31748538
          INDOS NO : 12HL8755
          DG Shipping customer support has been notified about the posted complaint.
          dear Sri I received sid card but my sid card are missing on the card I have entered all details while applying kindly reissue my card as it is necessary for my joining please consider this as urgent details are as follows.
          DOCUMENT NO : M32380246
          INDOS NO : 17GL1143
          dear Sri I received sid card but my sid card are missing on the card I have entered all details while applying kindly reissue my card as it is necessary for my joining please consider this as urgent details are as follows.
          DOCUMENT NO : M32380246
          INDOS NO : 17GL1143
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            Raviv007
            Jun 8, 2021
            Nov 11, 2023
            This thread was updated on Nov 11, 2023
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            Seafarers Identity Document (SID) not received.

            Respected Sir,
            SID not received .
            INDOS no: 13ZL6513
            SID application no :92283
            Date of Application: 10 February 2021.

            Requesting the status of SID and when it will be dispatched....
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            H
            Hardik Saroj
            Jun 8, 2021
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            Address: Indian company -(andheri west). Iran company-(Shiraz)

            Hello sir this is Hardik Dilip Saroj.my first sailing was[protected]fresher), contract was of 9(+1-1) but they were not giving signoff, so i sailed for 12 months, on signoff day they just paid me 5 month salary(1000$)and remaining they promised me to pay after going India. They forced us to sign the letter, they were not handling our passports and tickets, so i sign they letter and they let me go.reaching India I call for my money they say next week, next week and now they don't reply me. Pls sir its my request to recover my salary .monthly salary 200$ . they paid me 1000$, now they have my 1400$.please sir help me out of this problem.
            Name- Hardik Dilip saroj
            Indian agent- M.AShipping (mr.amit, mr.manoj)
            Iran agent- nawaji ([protected])
            Ship- ARTIMS 10 & 11 (TUG BARCH)
            OWNER- Tarnas([protected])
            DG Shipping customer support has been notified about the posted complaint.
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              Farrukh mariner
              Jun 8, 2021
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              Dear sir,
              Good day.
              This is Shaikh Farrukh Hassan and my indos number is 04GL3572.
              i done done basic, advanced chemical courses and cleared my exit exam.i am waiting for chemical dc endorsement.I have received mail for changing name as per passport.I have also corrected my name as per passport.But still i am receiving mail for correction and my status is same issuing of certificate is under process as before.i also mailed to concerned authorities but no action taken.

              pls look into the matter and do the needful.
              DG Shipping customer support has been notified about the posted complaint.
              Good day Sir,

              Sub: Anbarasan Shanmugam - Indos no: 06LL0345 for delete the submitted online DC application in dg profile

              Anbarasan Shanmugam applied for online Advance Gas DC to Mumbai MMD on 5th July 2021 where I made mistake in the online form So, please kindly request to delete the submitted application no: DCEA/MMD(M)/2021/10072 in my DG Profile my Indos no: 06LL0345
              because of that I cannot create, edit or delete. please help me out where it would be highly appreciated.

              Thank you with regards

              Anbarasan Shanmugam
              Good day sir,
              My name is Niresh karkera, INDOS No. 11EL3448. Sir I have applied my application for "Advance chemical DC renewal from mumbai MMD" on 2nd may 2022 and it's been almost 20days now and it's still in Under process and there is no way I can contact the authorities because all the contact details which is mentioned on the official site are not connecting and recieved. My application no is"DCEA/MMD(M)/2022/12960" .I don't know what is the status of my application, it's been 20 days neither they are rejecting nor approving. My only request is to please look into this matter and do the needfull thing so my rejoining should not affected.

              NIRESH KARKERA

              INDOS: 11EL3448

              CDC :MUM209069

              Chemical DC Application No: DCEA/MMD(M)/2022/12960

              Thanking you
              Niresh karkera
              [protected]
              Mail id :[protected]@yahoo.co.in
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                Farrukh mariner
                Jun 8, 2021
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                Dear sir,
                Good day.
                This is shaikh farrukh Hassanand my indos number is 04GL3572.
                i done done basic, advanced chemical courses and cleared my exit exam.i am waiting for chemical dc endorsement.I have received mail for changing name as per passport.I have also corrected my name as per passport.But still i am receiving mail for correction and my status is same issuing of certificate is under process as before.i also tryed to mail concerned authorities but no action taken.

                pls look into the mattar and do the needful.
                DG Shipping customer support has been notified about the posted complaint.
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                  K
                  kittu_2020
                  Jun 8, 2021
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                  My self Dilip Singh
                  Indose No 21zm0266
                  Application No- SMO(C) /2021/8323
                  Applied Date -24 April 2021
                  Applied Office - CHENNAI
                  Sir my cdc under verification process from
                  7 MAY 2021 .
                  Sir please solve my cdc under verification issue . Kindly approved my CDC application.
                  Thanks
                  dilip Singh
                  Indose no 21ZM0266
                  DG Shipping customer support has been notified about the posted complaint.
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                    Kantha Rao Mylapilli
                    Jun 7, 2021
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                    Renewal of CDC
                    Dear sir,

                    I have applied for CDC renewal on 22/05/2021, application number SMO(M)/2021/22253106 as currently the status is showing APPLICATION APPROVED. with no DISPATCH details.

                    Kindly update about the progress and dispatch the renewal sticker as early as possible.
                    Your kind effort will be highly appreciated.

                    Best regards
                    MYLAPILLI KANTHARAO
                    Indos no: 11EL1601
                    CDC NO: MUM 197563
                    DG Shipping customer support has been notified about the posted complaint.
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                      Ramanan1
                      Jun 7, 2021
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                      Address: Coimbatore

                      I applied for my SID last year but the application was rejected due to name mismatch between name on SID application and CDC register.

                      The name on my DGS/INDoS profile is the same as on the SID application and also when I check on CDC Checker on the BSID website, it shows my name as it is on the SID application.

                      I emailed MMD CDC department as well as INDoS cell but got no response. Also tried calling but no one picks up phone.

                      Please tell me what to do? Can I apply for BSID one more time or do I need to apply for CDC name change? If so, how as there is no option for name change and only option is for replacement.

                      Please help...
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                        Farrukh mariner
                        Jun 7, 2021
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                        Dear sir, my indos nmbr is 04GL3572.I have done basic and advanced chemical course.I have cleared exit exam and waiting for dc endorsement. I received mail for correction of my name as in passport.I have already corrected it but still I am receiving mail for correction.Its showing issuing of certificate is under process as before.my joining is also being delayed due to this .
                        Pls look into the matter and do the needful .thanks
                        DG Shipping customer support has been notified about the posted complaint.
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                          Diwaprabhu55
                          Jun 7, 2021
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                          Hii sir, This is DIWAKARAPRABHU MAPPILLAISAMY. I have applied for New CDC in Shipping Master Office - MUMBAI. I completed all the process. Already days gone, so please verify it and give a approve for my CDC Application. So that, I will get any job..

                          Application no= SMO(M) /2021/160582
                          Indos = 17EL2424
                          Email = [protected]@gmail.com
                          DG Shipping customer support has been notified about the posted complaint.
                          Hii sir
                          My CDC Application got approved. I am very happy now!!.
                          Pls dispatch my CDC as soon as possible.
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                            Prabhu Diwa
                            Jun 6, 2021
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                            Hii sir,
                            This is DIWAKARAPRABHU MAPPILLAISAMY from chennai. I have applied for New CDC in Shipping Master Office - MUMBAI. I completed all the process. Please verify it and give a positive thing. Because, I can't even make resume without CDC number. So pls make it as soon as possible.

                            Thanks for your great work, in this pandemic!!

                            Application number=SMO(M) /2021/160582
                            Indos no=17EL2424
                            Phone no= [protected]
                            Mail id=[protected]@gmail.com
                            DG Shipping customer support has been notified about the posted complaint.
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                              Noble Alex
                              Jun 6, 2021
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                              "Shipping Master, Mumbai"
                              My name is Noble Chandy Alex. I applied for a cdc (mumbai office) and it was dispatched to my address. I was not there on 28/05/2021 because of covid lockdown and the postman returned my cdc saying the person was not there. My cdc was immediately returned back on 28/05/2021 to the Mumbai office from where it was dispatched. I kindly request you to send my cdc back again to the same address. I hereby enclose the details.

                              thanking you,

                              Name: Noble Chandy Alex
                              INDos NO: 19NM1486
                              CDC No: MUM 430057
                              phone no: [protected]
                              DG Shipping customer support has been notified about the posted complaint.
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                                Rishi Rish
                                Jun 6, 2021
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                                Address: Chennai office

                                Subject: CDC Under Verification
                                Application SMO(C)/2021/8255
                                Application Date: 7th april
                                Application Status: Under Verification Process

                                Respected sir, /madam,

                                I have applied for my indian CDC as on 7th April 2021 but my application is still under verification for last 2 months.
                                I have recieved a call from my company to sail but I can't go till I get my indian CDC... kindly help

                                Thankfully

                                Hrishikesh Giridharan
                                Email: [protected]@gmail.com
                                DG Shipping customer support has been notified about the posted complaint.
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                                  sunny jamwal hh
                                  Jun 5, 2021
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                                  Address: village toran

                                  I sunny jamwal serving as chief officer .i just share compain against sri ram institute...that the working procedure of sriram institue is very slow..they dont even attend student calls...they dont bother deposite the course fee in dg shipping which bring the exit exams delays..and worried about course completion task..Many students have same complain...pls look after ths matter sir...i ll be thanks to u sir
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                                    Karanjeet Singh Makker
                                    Jun 2, 2021
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                                    Good day,
                                    Sir,

                                    I write this complaint to bring to your notice that my details regarding the Chief Mate Phase-I Course were not uploaded in the Master Checker by the institute, and that my already devoted time and efforts will be a waste, if this is not rectified soon.

                                    I joined the Chief Mate Phase-I classes from 15th March, 2021 (copy of payment / fee receipt attached), and have been regularly attending the classes (which can be verified from video recording of the classes). My application status was duly approved by the Institute (Hoon Maritime Institute, Kolkata), the screenshot of the same is uploaded in attachment for ready reference. I have been receiving the daily class recordings in my mail as a proof of attendance and topics being covered during lectures. My attendance was also marked everyday which can be verified from records.

                                    I had also informed my employer regarding the ongoing course and the readiness was given after the date of completion of course.

                                    However, on 28th May, 2021, I had been informed by the Institute that my details were not uploaded in the Master Checker due to their mistake. I was unable to access the Master checker on my end earlier as it was under maintenance. When I requested the Institute to fix their mistake, they said that it was impossible now at this stage and that I shall have to join the course again and re-attend the classes for another 3 months. I have already devoted about 11 weeks for the classes and I should not be penalized for the blunder committed by the Institute.

                                    You are therefore requested to kindly intervene and direct the Institute to amend their fault and upload my course details as soon as possible so that I am not imposed to the loss of my precious time, money and energy.

                                    I shall be highly obliged for the same.

                                    For your information, I have raised the complaint via email to the Training branch of DG Shipping. I have also raised the complaint on the Grievance Redressal Platform (Date- 28th May, 2021) of the DG Shipping but I have not received any response from the DG Shipping. Even the MTI (Hoon Maritime Institute) accepted their mistake and requested the Training Branch of DG Shipping but there was no response. The e-mail was sent by MTI on the 31st of May, 2021 which is as follows-

                                    "Respected Sir,

                                    Please note there has been clerical error while uploading Mr.Karanjeet Singh Makker (Indos No: 14NL1549) in the Chief Mate Phase 1 March Batch( Batch No. 103), which has been realised by the Institute on a very late date.

                                    He was NOT uploaded in the same and Mr.Parth (Indos No.:11NL0530) was uploaded by mistake.

                                    Course Name: Chief Mate Phase 1
                                    Batch Start Date: 15th March 2021
                                    Batch End date: 14th June 2021
                                    Batch ID/No.: 103

                                    We regret the actions and have taken corrective actions for the same, we humbly request to kindly grant the Institute permission to Upload Mr.Karanjeet Singh Makker (Indos No: 14NL1549) in the Chief Mate Phase 1 Batch-March Batch.

                                    Also please note he has been attending the classes on a daily basis and his Attendance has been satisfactory.

                                    Awaiting your positive response.

                                    Best Regards
                                    Anukul Hoon
                                    Hoon Maritime Institute
                                    [protected]"

                                    I therefore request the DG Shipping to kindly expedite the process so that I may not be at loss for the mistake committed by the Institute.

                                    Awaiting for a favorable response from your end. Oblige me with the same so that the MTI can upload the Phase-I Batch details for certificate generation.

                                    Thanks & Regards,
                                    Karanjeet Singh Makker.
                                    INDOS number- 14NL1549.

                                    Mobile number- [protected], [protected].
                                    DG Shipping customer support has been notified about the posted complaint.
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                                      mathew prince
                                      Jun 1, 2021
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                                      Address: VADAKKADETH H, KOLAKKAD PO, PERAVOOR KANNUR

                                      My name is Prince Mathew. I have applied for my CDC in mumbai shipping office. I applied on 19 April 2020 and uploaded documents on 19 April 2020 and till today it's just showing that UNDER VERIFICATION PROCESS. Please can you tell me when i will receive it. Most of my friend who have applied for CDC with me have already received. I tried number of times to call the shipping office but they are not giving me full information about the problem happened they are not replying properly.
                                      So please help me in solving my problem, my application details as below
                                      I look forward to your reply please.
                                      Application No- SMO(M)/2021/157902
                                      Indos no- 20ZM5926
                                      Email- [protected]@gmail.com

                                      Thank you
                                      Prince Mathew
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