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DG Shipping Complaints & Reviews

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Updated: Sep 8, 2025
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R
rajnairg
Jun 9, 2021
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Dear Sir, I received SID card today. But my Identification characteristics are missing on the card. I have entered all details while applying. Kindly REISSUE my card with Identification characteristics, as it is necessary for my joining.
Please consider this as URGENT.
Details are as follows.
DOCUMENT NO : C31748538
INDOS NO : 12HL8755
DG Shipping customer support has been notified about the posted complaint.
dear Sri I received sid card but my sid card are missing on the card I have entered all details while applying kindly reissue my card as it is necessary for my joining please consider this as urgent details are as follows.
DOCUMENT NO : M32380246
INDOS NO : 17GL1143
dear Sri I received sid card but my sid card are missing on the card I have entered all details while applying kindly reissue my card as it is necessary for my joining please consider this as urgent details are as follows.
DOCUMENT NO : M32380246
INDOS NO : 17GL1143
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    Raviv007
    Jun 8, 2021
    Nov 11, 2023
    This thread was updated on Nov 11, 2023
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    Seafarers Identity Document (SID) not received.

    Respected Sir,
    SID not received .
    INDOS no: 13ZL6513
    SID application no :92283
    Date of Application: 10 February 2021.

    Requesting the status of SID and when it will be dispatched....
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    Hardik Saroj
    Jun 8, 2021
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    Address: Indian company -(andheri west). Iran company-(Shiraz)

    Hello sir this is Hardik Dilip Saroj.my first sailing was[protected]fresher), contract was of 9(+1-1) but they were not giving signoff, so i sailed for 12 months, on signoff day they just paid me 5 month salary(1000$)and remaining they promised me to pay after going India. They forced us to sign the letter, they were not handling our passports and tickets, so i sign they letter and they let me go.reaching India I call for my money they say next week, next week and now they don't reply me. Pls sir its my request to recover my salary .monthly salary 200$ . they paid me 1000$, now they have my 1400$.please sir help me out of this problem.
    Name- Hardik Dilip saroj
    Indian agent- M.AShipping (mr.amit, mr.manoj)
    Iran agent- nawaji ([protected])
    Ship- ARTIMS 10 & 11 (TUG BARCH)
    OWNER- Tarnas([protected])
    DG Shipping customer support has been notified about the posted complaint.
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      Farrukh mariner
      Jun 8, 2021
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      Dear sir,
      Good day.
      This is Shaikh Farrukh Hassan and my indos number is 04GL3572.
      i done done basic, advanced chemical courses and cleared my exit exam.i am waiting for chemical dc endorsement.I have received mail for changing name as per passport.I have also corrected my name as per passport.But still i am receiving mail for correction and my status is same issuing of certificate is under process as before.i also mailed to concerned authorities but no action taken.

      pls look into the matter and do the needful.
      +2 photos
      DG Shipping customer support has been notified about the posted complaint.
      Good day Sir,

      Sub: Anbarasan Shanmugam - Indos no: 06LL0345 for delete the submitted online DC application in dg profile

      Anbarasan Shanmugam applied for online Advance Gas DC to Mumbai MMD on 5th July 2021 where I made mistake in the online form So, please kindly request to delete the submitted application no: DCEA/MMD(M)/2021/10072 in my DG Profile my Indos no: 06LL0345
      because of that I cannot create, edit or delete. please help me out where it would be highly appreciated.

      Thank you with regards

      Anbarasan Shanmugam

      Delay in chemical dc approval - Comment #3858801 - Image #0
      Good day sir,
      My name is Niresh karkera, INDOS No. 11EL3448. Sir I have applied my application for "Advance chemical DC renewal from mumbai MMD" on 2nd may 2022 and it's been almost 20days now and it's still in Under process and there is no way I can contact the authorities because all the contact details which is mentioned on the official site are not connecting and recieved. My application no is"DCEA/MMD(M)/2022/12960" .I don't know what is the status of my application, it's been 20 days neither they are rejecting nor approving. My only request is to please look into this matter and do the needfull thing so my rejoining should not affected.

      NIRESH KARKERA

      INDOS: 11EL3448

      CDC :MUM209069

      Chemical DC Application No: DCEA/MMD(M)/2022/12960

      Thanking you
      Niresh karkera
      [protected]
      Mail id :[protected]@yahoo.co.in

      Delay in chemical dc approval - Comment #3997170 - Image #0
      Delay in chemical dc approval - Comment #3997170 - Image #1
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        Farrukh mariner
        Jun 8, 2021
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        Dear sir,
        Good day.
        This is shaikh farrukh Hassanand my indos number is 04GL3572.
        i done done basic, advanced chemical courses and cleared my exit exam.i am waiting for chemical dc endorsement.I have received mail for changing name as per passport.I have also corrected my name as per passport.But still i am receiving mail for correction and my status is same issuing of certificate is under process as before.i also tryed to mail concerned authorities but no action taken.

        pls look into the mattar and do the needful.
        +2 photos
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          kittu_2020
          Jun 8, 2021
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          My self Dilip Singh
          Indose No 21zm0266
          Application No- SMO(C) /2021/8323
          Applied Date -24 April 2021
          Applied Office - CHENNAI
          Sir my cdc under verification process from
          7 MAY 2021 .
          Sir please solve my cdc under verification issue . Kindly approved my CDC application.
          Thanks
          dilip Singh
          Indose no 21ZM0266
          DG Shipping customer support has been notified about the posted complaint.
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            K
            Kantha Rao Mylapilli
            Jun 7, 2021
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            Renewal of CDC
            Dear sir,

            I have applied for CDC renewal on 22/05/2021, application number SMO(M)/2021/22253106 as currently the status is showing APPLICATION APPROVED. with no DISPATCH details.

            Kindly update about the progress and dispatch the renewal sticker as early as possible.
            Your kind effort will be highly appreciated.

            Best regards
            MYLAPILLI KANTHARAO
            Indos no: 11EL1601
            CDC NO: MUM 197563
            DG Shipping customer support has been notified about the posted complaint.
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              Ramanan1
              Jun 7, 2021
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              Address: Coimbatore

              I applied for my SID last year but the application was rejected due to name mismatch between name on SID application and CDC register.

              The name on my DGS/INDoS profile is the same as on the SID application and also when I check on CDC Checker on the BSID website, it shows my name as it is on the SID application.

              I emailed MMD CDC department as well as INDoS cell but got no response. Also tried calling but no one picks up phone.

              Please tell me what to do? Can I apply for BSID one more time or do I need to apply for CDC name change? If so, how as there is no option for name change and only option is for replacement.

              Please help...
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                Farrukh mariner
                Jun 7, 2021
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                Dear sir, my indos nmbr is 04GL3572.I have done basic and advanced chemical course.I have cleared exit exam and waiting for dc endorsement. I received mail for correction of my name as in passport.I have already corrected it but still I am receiving mail for correction.Its showing issuing of certificate is under process as before.my joining is also being delayed due to this .
                Pls look into the matter and do the needful .thanks
                +1 photos
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                  Diwaprabhu55
                  Jun 7, 2021
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                  Hii sir, This is DIWAKARAPRABHU MAPPILLAISAMY. I have applied for New CDC in Shipping Master Office - MUMBAI. I completed all the process. Already days gone, so please verify it and give a approve for my CDC Application. So that, I will get any job..

                  Application no= SMO(M) /2021/160582
                  Indos = 17EL2424
                  Email = [protected]@gmail.com
                  DG Shipping customer support has been notified about the posted complaint.
                  Hii sir
                  My CDC Application got approved. I am very happy now!!.
                  Pls dispatch my CDC as soon as possible.
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                    Prabhu Diwa
                    Jun 6, 2021
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                    Hii sir,
                    This is DIWAKARAPRABHU MAPPILLAISAMY from chennai. I have applied for New CDC in Shipping Master Office - MUMBAI. I completed all the process. Please verify it and give a positive thing. Because, I can't even make resume without CDC number. So pls make it as soon as possible.

                    Thanks for your great work, in this pandemic!!

                    Application number=SMO(M) /2021/160582
                    Indos no=17EL2424
                    Phone no= [protected]
                    Mail id=[protected]@gmail.com
                    DG Shipping customer support has been notified about the posted complaint.
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                      Noble Alex
                      Jun 6, 2021
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                      "Shipping Master, Mumbai"
                      My name is Noble Chandy Alex. I applied for a cdc (mumbai office) and it was dispatched to my address. I was not there on 28/05/2021 because of covid lockdown and the postman returned my cdc saying the person was not there. My cdc was immediately returned back on 28/05/2021 to the Mumbai office from where it was dispatched. I kindly request you to send my cdc back again to the same address. I hereby enclose the details.

                      thanking you,

                      Name: Noble Chandy Alex
                      INDos NO: 19NM1486
                      CDC No: MUM 430057
                      phone no: [protected]
                      DG Shipping customer support has been notified about the posted complaint.
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                        Rishi Rish
                        Jun 6, 2021
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                        Address: Chennai office

                        Subject: CDC Under Verification
                        Application SMO(C)/2021/8255
                        Application Date: 7th april
                        Application Status: Under Verification Process

                        Respected sir, /madam,

                        I have applied for my indian CDC as on 7th April 2021 but my application is still under verification for last 2 months.
                        I have recieved a call from my company to sail but I can't go till I get my indian CDC... kindly help

                        Thankfully

                        Hrishikesh Giridharan
                        Email: [protected]@gmail.com
                        DG Shipping customer support has been notified about the posted complaint.
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                          sunny jamwal hh
                          Jun 5, 2021
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                          Address: village toran

                          I sunny jamwal serving as chief officer .i just share compain against sri ram institute...that the working procedure of sriram institue is very slow..they dont even attend student calls...they dont bother deposite the course fee in dg shipping which bring the exit exams delays..and worried about course completion task..Many students have same complain...pls look after ths matter sir...i ll be thanks to u sir
                          DG Shipping customer support has been notified about the posted complaint.
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                            Karanjeet Singh Makker
                            Jun 2, 2021
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                            Good day,
                            Sir,

                            I write this complaint to bring to your notice that my details regarding the Chief Mate Phase-I Course were not uploaded in the Master Checker by the institute, and that my already devoted time and efforts will be a waste, if this is not rectified soon.

                            I joined the Chief Mate Phase-I classes from 15th March, 2021 (copy of payment / fee receipt attached), and have been regularly attending the classes (which can be verified from video recording of the classes). My application status was duly approved by the Institute (Hoon Maritime Institute, Kolkata), the screenshot of the same is uploaded in attachment for ready reference. I have been receiving the daily class recordings in my mail as a proof of attendance and topics being covered during lectures. My attendance was also marked everyday which can be verified from records.

                            I had also informed my employer regarding the ongoing course and the readiness was given after the date of completion of course.

                            However, on 28th May, 2021, I had been informed by the Institute that my details were not uploaded in the Master Checker due to their mistake. I was unable to access the Master checker on my end earlier as it was under maintenance. When I requested the Institute to fix their mistake, they said that it was impossible now at this stage and that I shall have to join the course again and re-attend the classes for another 3 months. I have already devoted about 11 weeks for the classes and I should not be penalized for the blunder committed by the Institute.

                            You are therefore requested to kindly intervene and direct the Institute to amend their fault and upload my course details as soon as possible so that I am not imposed to the loss of my precious time, money and energy.

                            I shall be highly obliged for the same.

                            For your information, I have raised the complaint via email to the Training branch of DG Shipping. I have also raised the complaint on the Grievance Redressal Platform (Date- 28th May, 2021) of the DG Shipping but I have not received any response from the DG Shipping. Even the MTI (Hoon Maritime Institute) accepted their mistake and requested the Training Branch of DG Shipping but there was no response. The e-mail was sent by MTI on the 31st of May, 2021 which is as follows-

                            "Respected Sir,

                            Please note there has been clerical error while uploading Mr.Karanjeet Singh Makker (Indos No: 14NL1549) in the Chief Mate Phase 1 March Batch( Batch No. 103), which has been realised by the Institute on a very late date.

                            He was NOT uploaded in the same and Mr.Parth (Indos No.:11NL0530) was uploaded by mistake.

                            Course Name: Chief Mate Phase 1
                            Batch Start Date: 15th March 2021
                            Batch End date: 14th June 2021
                            Batch ID/No.: 103

                            We regret the actions and have taken corrective actions for the same, we humbly request to kindly grant the Institute permission to Upload Mr.Karanjeet Singh Makker (Indos No: 14NL1549) in the Chief Mate Phase 1 Batch-March Batch.

                            Also please note he has been attending the classes on a daily basis and his Attendance has been satisfactory.

                            Awaiting your positive response.

                            Best Regards
                            Anukul Hoon
                            Hoon Maritime Institute
                            [protected]"

                            I therefore request the DG Shipping to kindly expedite the process so that I may not be at loss for the mistake committed by the Institute.

                            Awaiting for a favorable response from your end. Oblige me with the same so that the MTI can upload the Phase-I Batch details for certificate generation.

                            Thanks & Regards,
                            Karanjeet Singh Makker.
                            INDOS number- 14NL1549.

                            Mobile number- [protected], [protected].
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                              mathew prince
                              Jun 1, 2021
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                              Address: VADAKKADETH H, KOLAKKAD PO, PERAVOOR KANNUR

                              My name is Prince Mathew. I have applied for my CDC in mumbai shipping office. I applied on 19 April 2020 and uploaded documents on 19 April 2020 and till today it's just showing that UNDER VERIFICATION PROCESS. Please can you tell me when i will receive it. Most of my friend who have applied for CDC with me have already received. I tried number of times to call the shipping office but they are not giving me full information about the problem happened they are not replying properly.
                              So please help me in solving my problem, my application details as below
                              I look forward to your reply please.
                              Application No- SMO(M)/2021/157902
                              Indos no- 20ZM5926
                              Email- [protected]@gmail.com

                              Thank you
                              Prince Mathew
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                                Bitupon Moran
                                May 31, 2021
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                                Dear sir madam this is Bitupon Moran. I have applied for renewal of Cdc on 10th May 2021. Application no SMO(K) /2021/22225518. On the status still it is showing under process. I have not got any mail from MMD. Kindly help please. It's already too long time i have been waiting for approval. Thanks.
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                                  rohith ot
                                  May 30, 2021
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                                  I did pssr course from bp marine academy on 3rd may 2021 and completed exit exam on 7th may and got certificate in dg website which is of 18 months validity. Institute is taking no action regarding this. Pssr course is fully online course and no practical is involved. Other batch students got certificate for 5 years validity. I request you to provide 5 years valid certificate .
                                  My indos num is 13EL2096
                                  Name rohith OT
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                                    Narottam Sahoomandal
                                    May 28, 2021
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                                    Dear Team,

                                    My CDC application no. Is SMO(M)/2018/62749 applied on date. 28.09.2018.

                                    As per online status it is showing approved and I have made payment as well.

                                    However, I have not received my CDC yet at my home address.

                                    Kindly follow up and send my CDC to my home address so that I can receive my CDC at home, which very necessary for Seafearer.

                                    Kind regards

                                    Narottam Sahoo Mandal
                                    Email:[protected]@gmail.com
                                    Mobile:+91 [protected]/[protected]
                                    At- Khuntia Colony, Lokanath Road,
                                    Baseli Sahi
                                    Puri, Odisha, India- 752001
                                    DG Shipping customer support has been notified about the posted complaint.
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                                      Nazeel7792
                                      May 28, 2021
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                                      Hello. Im nazeel nasar. While doing the payment for my cdc application, (SMO(M)/2020/142008) it showed server error and money deducted from my account. So I paid one more time to complete my application. So I request you to kindly refund the money which has deduced. Thank you
                                      DG Shipping customer support has been notified about the posted complaint.
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