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Dear Sir,
My self B Sandeep Kumar from Hyderabad
INDOS no :- 20ZM1752 this is to inform you that I took admission in United Marine Academy, CBD Belapur, Navi Mumbai for the STCW course from[protected] to[protected], and completed following courses (S.T.S.D.S.D, Elementary First Aid, Personal Survival Techniques, Fire Prevention and Fire Fighting ) but due to pandemic institute was closed and I could not complete one last course ( Personal Safety and and Social Responsibilities) and now when the institute is opened they are saying that the earlier course which I done is stand to be cancelled and need to undergo fresh online training.
When I ask for what about the courses completed certificate and money paid for which they are saying all stands cancell as per DG shipping notice.
I would request lookin to this and help to get pending courses to complete online and get (STCW) certificate without paying any extra money. Since 1½ year I am waiting to do my pending course. Please take this as priority case and do needful
DG Shipping customer support has been notified about the posted complaint.
Kindly look into the above matter as its showing same status from last 2 months.