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Dear Sir,
My self B Sandeep Kumar from Hyderabad
INDOS no :- 20ZM1752 this is to inform you that I took admission in United Marine Academy, CBD Belapur, Navi Mumbai for the STCW course from[protected] to[protected], and completed following courses (S.T.S.D.S.D, Elementary First Aid, Personal Survival Techniques, Fire Prevention and Fire Fighting ) but due to pandemic institute was closed and I could not complete one last course ( Personal Safety and and Social Responsibilities) and now when the institute is opened they are saying that the earlier course which I done is stand to be cancelled and need to undergo fresh online training.
When I ask for what about the courses completed certificate and money paid for which they are saying all stands cancell as per DG shipping notice.
I would request lookin to this and help to get pending courses to complete online and get (STCW) certificate without paying any extra money. Since 1½ year I am waiting to do my pending course. Please take this as priority case and do needful
DG Shipping customer support has been notified about the posted complaint.