DG Shipping Complaints & Reviews

I sunny jamwal serving as chief officer .i just share compain against sri ram institute...that the working procedure of sriram institue is very slow..they dont even attend student calls...they dont bother deposite the course fee in dg shipping which bring the exit exams delays..and worried about course completion task..Many students have same complain...pls look after ths matter sir...i ll be thanks to u sir

Good day,
Sir,

I write this complaint to bring to your notice that my details regarding the Chief Mate Phase-I Course were not uploaded in the Master Checker by the institute, and that my already devoted time and efforts will be a waste, if this is not rectified soon.

I joined the Chief Mate Phase-I classes from 15th March, 2021 (copy of payment / fee receipt attached), and have been regularly attending the classes (which can be verified from video recording of the classes). My application status was duly approved by the Institute (Hoon Maritime Institute, Kolkata), the screenshot of the same is uploaded in attachment for ready reference. I have been receiving the daily class recordings in my mail as a proof of attendance and topics being covered during lectures. My attendance was also marked everyday which can be verified from records.

I had also informed my employer regarding the ongoing course and the readiness was given after the date of completion of course.

However, on 28th May, 2021, I had been informed by the Institute that my details were not uploaded in the Master Checker due to their mistake. I was unable to access the Master checker on my end earlier as it was under maintenance. When I requested the Institute to fix their mistake, they said that it was impossible now at this stage and that I shall have to join the course again and re-attend the classes for another 3 months. I have already devoted about 11 weeks for the classes and I should not be penalized for the blunder committed by the Institute.

You are therefore requested to kindly intervene and direct the Institute to amend their fault and upload my course details as soon as possible so that I am not imposed to the loss of my precious time, money and energy.

I shall be highly obliged for the same.

For your information, I have raised the complaint via email to the Training branch of DG Shipping. I have also raised the complaint on the Grievance Redressal Platform (Date- 28th May, 2021) of the DG Shipping but I have not received any response from the DG Shipping. Even the MTI (Hoon Maritime Institute) accepted their mistake and requested the Training Branch of DG Shipping but there was no response. The e-mail was sent by MTI on the 31st of May, 2021 which is as follows-

"Respected Sir,

Please note there has been clerical error while uploading Mr.Karanjeet Singh Makker (Indos No: 14NL1549) in the Chief Mate Phase 1 March Batch( Batch No. 103), which has been realised by the Institute on a very late date.

He was NOT uploaded in the same and Mr.Parth (Indos No.:11NL0530) was uploaded by mistake.

Course Name: Chief Mate Phase 1
Batch Start Date: 15th March 2021
Batch End date: 14th June 2021
Batch ID/No.: 103

We regret the actions and have taken corrective actions for the same, we humbly request to kindly grant the Institute permission to Upload Mr.Karanjeet Singh Makker (Indos No: 14NL1549) in the Chief Mate Phase 1 Batch-March Batch.

Also please note he has been attending the classes on a daily basis and his Attendance has been satisfactory.

Awaiting your positive response.

Best Regards
Anukul Hoon
Hoon Maritime Institute
[protected]"

I therefore request the DG Shipping to kindly expedite the process so that I may not be at loss for the mistake committed by the Institute.

Awaiting for a favorable response from your end. Oblige me with the same so that the MTI can upload the Phase-I Batch details for certificate generation.

Thanks & Regards,
Karanjeet Singh Makker.
INDOS number- 14NL1549.

Mobile number- [protected], [protected].

My name is Prince Mathew. I have applied for my CDC in mumbai shipping office. I applied on 19 April 2020 and uploaded documents on 19 April 2020 and till today it's just showing that UNDER VERIFICATION PROCESS. Please can you tell me when i will receive it. Most of my friend who have applied for CDC with me have already received. I tried number of times to call the shipping office but they are not giving me full information about the problem happened they are not replying properly.
So please help me in solving my problem, my application details as below
I look forward to your reply please.
Application No- SMO(M)/2021/157902
Indos no- 20ZM5926
Email- [protected]@gmail.com

Thank you
Prince Mathew

Dear sir madam this is Bitupon Moran. I have applied for renewal of Cdc on 10th May 2021. Application no SMO(K) /2021/22225518. On the status still it is showing under process. I have not got any mail from MMD. Kindly help please. It's already too long time i have been waiting for approval. Thanks.

I did pssr course from bp marine academy on 3rd may 2021 and completed exit exam on 7th may and got certificate in dg website which is of 18 months validity. Institute is taking no action regarding this. Pssr course is fully online course and no practical is involved. Other batch students got certificate for 5 years validity. I request you to provide 5 years valid certificate .
My indos num is 13EL2096
Name rohith OT

Dear Team,

My CDC application no. Is SMO(M)/2018/62749 applied on date. 28.09.2018.

As per online status it is showing approved and I have made payment as well.

However, I have not received my CDC yet at my home address.

Kindly follow up and send my CDC to my home address so that I can receive my CDC at home, which very necessary for Seafearer.

Kind regards

Narottam Sahoo Mandal
Email:[protected]@gmail.com
Mobile:+91 [protected]/[protected]
At- Khuntia Colony, Lokanath Road,
Baseli Sahi
Puri, Odisha, India- 752001

Hello. Im nazeel nasar. While doing the payment for my cdc application, (SMO(M)/2020/142008) it showed server error and money deducted from my account. So I paid one more time to complete my application. So I request you to kindly refund the money which has deduced. Thank you

Good day Sir,

I had applied for BSID in Feburary 2021 and the appication was accepted and processed and the SID was dispatched. The tracking number provided shows that the SID was delivered in Delhi, but my address provided was Mumbai.
Name: Pawan Kumar
Application No.: 69609
INDoS No.:- 10EL3460
CDC:- MUM216219
Docket No : EM[protected]IN
E-mail: pawan.[protected]@hotmail.com
Attached are screenshot of the India post page and the SID tracking page on the BSID website,

Request you to kindly look into this matter.

Hi Sir, Myself Adbulaziz Rawther, a seafarer who is one of millions of Indian Crew members staying at home unemployed ever since Covid crisis came into existence. Its has been almost year and a half most o[censored]s have been sitting at home and waiting for our contracts. We did receive mail from our respective cruise companies who had asked us to be prepared to join the ship as soon as possible. Looking at present scenario it has become almost impossible to get ourselves vaccinated and having no hope at least this year and it has lead to a lot of depression in our minds coz we are already either ran out of money or will be in few months. Requesting you to do something that can ease our chances to get us vaccinated as soon as possible otherwise life will become bad to worse for us seafarers... Hope u will do something about it..

Dear Sir,
Good day,
My self M N Shaikh, a Second engineer, Indos no: 05EL0882 applied for CDC replacement on 27 April 21, as my old Valid CDC is not acceptable by my company BW LNG.

As on today 26 May 21, even after submitting all the documents online; status is still "In progress".

Please note my Company BW scheduled me to join by End of June 21.

Kindly find the application details screenshot

and do the needful ASAP.

Yours sincerely.
MN Shaikh
[protected]

I have lost my second mate mark sheet which comes with the COC when delivered and with out that I am unable to apply for my BSC degree from IMU Chennai .
I have mailed Dg shipping several times on all the concerned mail ids for issuance of a duplicate marksheet but still their is no reply.
No body is picking up the phone as well.
Kindly help me out with this as I need to get my BSC degree as soon as possible .

My email is— [protected]@gmail.com

Dear Sir,
My self B Sandeep Kumar from Hyderabad
INDOS no :- 20ZM1752 this is to inform you that I took admission in United Marine Academy, CBD Belapur, Navi Mumbai for the STCW course from[protected] to[protected], and completed following courses (S.T.S.D.S.D, Elementary First Aid, Personal Survival Techniques, Fire Prevention and Fire Fighting ) but due to pandemic institute was closed and I could not complete one last course ( Personal Safety and and Social Responsibilities) and now when the institute is opened they are saying that the earlier course which I done is stand to be cancelled and need to undergo fresh online training.

When I ask for what about the courses completed certificate and money paid for which they are saying all stands cancell as per DG shipping notice.

I would request lookin to this and help to get pending courses to complete online and get (STCW) certificate without paying any extra money. Since 1½ year I am waiting to do my pending course. Please take this as priority case and do needful

Dear sir/mam,
My name is MEGARAJAN GNANAM from CHENNAI, TAMILNADU, India. I have applied for CDC Seamen’s book on 01st of May 2021 and it was approved exactly after 10 days, that was great about it but it hasn’t printed and dispatched yet though it’s been more than 18 days of now.
Kindly look into it and dispatch it as soon as possible as I have to apply and get for sid.

Indos No: 18NL1216
Application no: SMO(M)/2021/158761
CDC NO: MUM 430128
Date of application: 01st may 2021
Thank you I remain.
Best regards,
MEGARAJAN GNANAM,

Respected sir/madam,
I have applied for CDC renewal sticker on 21th April 2021.but status is still under process .kindly do the needful for my application so that I can join the vessel on time .
Thank you in advance .
Indos no:10ZL7413
CDC NO:MUM 188137
APPLICATION NO:SMO(M)/2021/22252420

Hello sir/madam

Its been 3 months still my SID application status is showing issued forwarded for printing.My indos number is 18HL2542 .
I had applied for my Sid in Feb 11, 2021. Till now the application status shows issued forward for printing. Please note this status is showing from 2 and half months.
I'm sending you the screen shots.
MY sign on is planned from UK ports in near by time .kindly look into the problem

Hello sir/madam

Its been 2 months still my SID application status is showing issued forwarded for printing.My indos number is 19EM0999 .MY sign on is planned from brazil ports in near by time .kindly look into the problem

They are taking more than 3months but still not doing correction as requested .
Please look into this as the people in office of Master shipping office Ballard Estate Mumbai needs to be in Jail For wasting our precious time as people can’t apply to MMD until and unless they don’t do the necessary correction even after mailing and calling them they don’t even bother to do their work else even reply.

Kindly look into Master Shipping Office People Job as they don’t even do that for which they have been assigned from the government

They are spoiling career as they have taking too long to do correction in Master Checker as even approving all the documents and required Bharat Kosh Receipt .
I have applied for correction in my master checker on 24th February 2021 and given everything they want from my end but still they fail to do the necessary correction till now as it’s 20 May 2021 been 3months they still didn’t even updated and they don’t even reply to mails and calls.
Please look into this as its not just my concern the people in the Master Shipping Office takes everything for granted as it’s my Carrer and they have wasted 3months of mine that they cannot give .

Please take necessary action again Master Shipping Office Ballard Estate Mumbai

My sign on date was wrongly uploaded by my oversmart company. So to change it to original date, i applied to dg shipping in 2019 itself. But since their work is exceptional, they just took 2 years to notice my problem .I am thankful for this . But the saddest thing is they still didn't correct it. I hope they take out some time and correct the date within next 100 years.

Respected sir,

I am Amith Ananthan completed BSID appointment on 21 January 2021 from Visakhapatnam center but till now I didn't received card my application no is 88744.
I request you to kindly do the needful. Thanking you

Regards,
Amith Ananthan