Claimed

DG Shipping Complaints & Reviews

1
Updated: Sep 8, 2025
Complaints 2053
Resolved
258
Unresolved
1795
Contacts

File a complaint to DG Shipping

Having problems with DG Shipping?

File a complaint and get it resolved by DG Shipping customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DG Shipping reviews & complaints page 64

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Raphi Cheenikkal
Apr 10, 2021
Report
Copy

Photo Mismatch on DG INDOS profile, unable to update it with the original photo.

DG INDOS no- 01XL4734
DG Shipping customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Macneil
    Apr 10, 2021
    Report
    Copy

    Address: Mumbai

    My exit exams dates are still not visible in the system of MTI.

    Details:
    Name: Pereira Macneil Marshal

    INDOS: 11ZL2645

    DOB:[protected]

    1) Single PSSR course from[protected] to 13-02-21, in Batch No.-003.

    Exit Exam Date:[protected]

    2) Single EFA course from[protected] to[protected], in Batch No.-003.

    Exit Exam Date:[protected].
    DG Shipping customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ranadip Majumdar
      Apr 9, 2021
      Report
      Copy

      Address: Mumbai

      Although the DG website shows that my application has been approved over a month back, I am yet to receive the COC sticker. I have to join vessel and I am unable to contact anyone via phone or e-mail.

      Kindly resolve the matter.
      DG Shipping customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Adv Kiran jadhav
        Apr 8, 2021
        Report
        Copy

        Address: cristal paradise, off vera desai road near janki centre andheri west mumbai 40053 , maharashtra

        Marvin shipping told us that the the sallery would be 300 dollar per month 150 dollar by ship and another 150 dollar by marvin office, which they had not given us. RPSL no. Of marvin shipping andheri is MUM 362.
        DG Shipping customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sanjeev_suman
          Apr 5, 2021
          Report
          Copy

          I am drawing your attention that the experience I have got from your one of the approved colleges was not well known as Sriram Institute of Marine Bamnoli, Dwarka, Delhi-110077.

          As everyone is aware the current situation is not well due to COVID cases rising day by day in the whole world. Firstly, I would like to appreciate the DG Shipping who came up with the online process where we can communicate with the executive for certain help. On the other hand when I personally used this service, I felt so disappointed because nobody is available to answer the phone. So, I personally went to the College to apply for the course which is a requirement of the government to refresh all the courses after five year.

          After I arrived at the institute the staff was not working as according to company guidelines and there was not any prompt help from their side. I would like to share two names: Rakhi and Mahima were so irresponsible at work. When I asked Ma'am there are so many students calling you, why are you not answering their phone and later she just smiled at me with no answer. I believe they should respect others' urgency as well because people are travelling from the different towns also to do their assignment and if they receive this kind of behaviour will not be fair for anyone. When I asked those ladies where I can submit these fees they just asked me to wait outside and they will let me know, after some wait I went back thrice to ask them again where I can pay and they just pointed out one of the offices and nobody was available there to receive a payment from me. So again I need to wait for the person. The director of the college is really helpful and kind he came up to help.

          I would like to suggest that if the government gives us more excess to log in the course directly it will be more helpful for us and we can not encounter this experience again.
          Thank you,
          Your Sincerely,
          Seaman
          DG Shipping customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            pratik9038
            Apr 5, 2021
            Report
            Copy

            Address: Pune

            Respected sir, .
            I have done engineering coc revalidation course from IMEI from 18th-22nd March 2021
            But the course certificate hasn't been uploaded yet.
            I have completed e-learning assessment, exit exam too..pls help.thanks
            Pratik Dhamal
            DG Shipping customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Y
              Report
              Copy

              Hii on 11th February 2021 I have applied for BSiD in Mangalore location and still haven't received my biometric SID

              Please check into this and dispatch to my Mumbai address ASAP thank you
              +1 photos
              DG Shipping customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Address: Mumbai

                Dear Sir,

                I Mr. Niren Cecil Pereira had applied for BSID as per the steps provided on the website and made payments twice in different methods because after both the payment were made and both the amounts of Rs. 305.90/- and Rs 303/- were deducted from my account the webpage would land back to the main page and even today when I tried to SCHEDULE AN APPOINTMENT it show as MAKE PAYMENT.
                My BSID APPLICATION No-139050....
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                R
                Rajendransaravanan
                Apr 2, 2021
                Report
                Copy

                Good day sir,
                I Saravanan Rajendran have applied for cdc replacement on 17th February 2021 (Application no. Rep/smo (M)/2021/45591) and sent all the documents as required for cdc replacement.
                My indos no. 01DL2563
                Cdc no. Mum 88327
                Status showing that application approved and documents dispatched at 17/03/2021 through the speed post with tracking number EM[protected]IN.
                I tracked with the above mentioned no. it shows only the item booked location at 23/03/2021 and delivery location mentioned for Chembur-mumbai only.
                I humbly request you to kindly check and send as soon as possible because i have to join a vessel within a week. Pls find the attachment and awaiting for your positive response.
                My address:
                Saravanan Rajendran
                62/A, Agiz Nagar 5 th cross street,
                Karunavathi Nagar, nanjikottai road,
                Thanjavur, Tamil Nadu,
                Pin code:613005
                pH no.[protected] / [protected]
                Thanks and brgds,
                Saravanan Rajendran
                [protected]
                +1 photos
                DG Shipping customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Naqeebhaider
                  Apr 2, 2021
                  Report
                  Copy

                  Dear Sir
                  Good day
                  My SID is forwarded for dispatch from more than 1 month but it is not dispatched yet.
                  My SID no. is M3166221
                  Kindly dispatch my SID card.
                  Yours Sincerely
                  NAQEEB HAIDER ZAIDI
                  INDOS-12NL2741
                  +1 photos
                  DG Shipping customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    anirudh78
                    Apr 1, 2021
                    Report
                    Copy

                    Address: MUMBAI

                    Sir my name is ANIRUDDH KUMAR GUPTA. INDOS NO.16ZL0385
                    I applied for BSID . but after few days i got notification my application reject because my name mismatch from CDC. I try to contect with mumbai MMD BUT NO responce .my self mail to [protected]@nic.in and [protected]@nic.in but i did not get reply .
                    i want apply for BSID BUT there is showing your application already in process
                    sir please help me to apply my BSID CARD
                    DG Shipping customer support has been notified about the posted complaint.
                    application no. for BSID 134357 PLEASE HELP ME
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Singh satvinder
                      Apr 1, 2021
                      Report
                      Copy

                      Address: H.no 2A/381, Dasu basu Mandi, madho parsad Gali, gurudwara road, saharanpur

                      Good day sir,

                      I applied SID (application no: 67495) at Noida MMD. My SID application status showing SID dispatched but dispatched address is not full writen as I submitted to Noida MMD in my application hard copy.

                      My application report is also not showing same address as I submitted to MMD Noida.

                      Due to this my SID is returned back to Mumbai GPO.

                      So I have a humble request you to resend my SID at correct address .

                      Satvinder singh, H.no- 2A/381, Madho prasad gali, Dasu basu mandi, gurudwara road, saharanpur(U.P)
                      pin code-247001.

                      Thanks and regards
                      Satvinder singh
                      Application no:67495
                      Indos no: 07 NL1557
                      +2 photos
                      DG Shipping customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        clive d\'souza
                        Apr 1, 2021
                        Report
                        Copy

                        My name is Clive Dsouza. I had an appointment for SID on 5 Feb 2021. On the dgshippingbsid website it mentions that the SID has been dispatched and the tracking number is EM[protected]IN, but I haven't got it as of yet. I went to our local post office to inquire about it but they can't find find it as well. Please help.
                        +1 photos
                        DG Shipping customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sorab W
                          Mar 31, 2021
                          Report
                          Copy

                          Respected Sir/Madam,
                          In regard to appliction :GMDSS/MMD(M)/2021/14950 OF MR SORAB PARVEZ WADIA
                          On the 26-Mar-21. I was asked to upload company clarification letter as the sign on date mismatched in master checker in addition to that i was asked to re-upload photo, signature & Medical certificate. I was given 7 days to solve this if not my application would be rejected as well as fees would be forfeited.
                          I manage to re-upload the photo, signature & medical on 26-Mar-21 itself & the company clarification letter was received on the 31-Mar-21 from the Company, I have been trying to Upload the Company Clarification letter in the GMDSS application made on DG e-governance website but I am unable to upload it as my application is showing under Process since 30-Mar-2021.
                          I have e-mailed the clarification letter to examn.[protected]@gov.in on 31-Mar-21 as initially I had received a mail from them to submit clarification letter. Kindly advice .
                          DG Shipping customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Arvindadi
                            Mar 31, 2021
                            Report
                            Copy

                            I have applied for SID and my application-56807 was rejected due to a middle name issue however now that I have made the necessary changes I am not able to reschedule my appointment as the status of the application says it's under process. Please do the needful as I have to join the vessel this month.
                            SID application - 56807, Indos no - 13ZL2595
                            DG Shipping customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Himanshu Shahi
                              Mar 30, 2021
                              Report
                              Copy

                              Address: Mumbai

                              I am not getting the option of re uploading the documents on the DGS website. I received a mail to upload the documents, and I have been trying everyday since then.

                              Ref mail:-
                              Dear HIMANSHU SHAHI,
                              Your Application GMDSS/MMD(M)/2021/14669 has been queried back to you for following reason :
                              Sign Background Is Not White (Grey Not Accepted) & Upload Annexure Iv & V Of Medical Fitness. If Not Solved Will Be Rejected In 7 Days&Fees Forfeited.
                              Please note that Query raised by the MMD can be resolved by re-uploading
                              the certificates and the relevant documents using the link of View
                              Application status/Re-upload. Also any further query in this regard to be
                              addressed only to the MMDs concerned and not to the System Administrator at the DGS
                              This is an auto generated mail, Please do not reply.
                              Thanking You,
                              System Administrator
                              DG Shipping customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Savari35
                                Mar 30, 2021
                                Report
                                Copy

                                SID card is ready and forwarded for dispatch. We will notify you as we dispatched the card. This is th application status.

                                11 Feb 2021 was my appointment.Application number 93100

                                Please do the needful
                                +1 photos
                                DG Shipping customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  surya1986
                                  Mar 27, 2021
                                  Report
                                  Copy

                                  Address: srikakulam

                                  Dear sir/madam
                                  I pukkalla Surya Rao have been applied for oil and Chem dce on 16.03.21, still not generated my dce, please do the needful, I have a urgent joining very soon... My details are below:-
                                  Name - Surya rao pukkalla
                                  Indos - 09GL5667
                                  CDC- MUM163387
                                  DG Shipping customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    alvindsouza
                                    Mar 27, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: mumbai

                                    Name-Alvin Girgol Dsouza
                                    Passport No-L1695729
                                    Cdc no-mum241392
                                    Indos no-12SL3765
                                    Bsid Application no-75812

                                    On Bsid application my name is Alvin Girgol Dsouza and also on print report my name is Alvin Girgol Dsouza
                                    But problem is that on acknowledgement my name is printed wrong it is given ALVIN GIRGOL GIRGOL.which should be Alvin Girgol Dsouza
                                    My appointment was varified and on that day i visited Bsid office in goa.there they told me to correct the surname otherwise it will reflect on Bsid card .
                                    Kindly help me with this.
                                    Thanking you,
                                    +2 photos
                                    Apr 17, 2021
                                    Complaint marked as Resolved 
                                    Name-Alvin Girgol Dsouza Passport No-L1695729 Cdc no-mum241392 Indos no-12SL3765 Bsid Application no-75812 On Bsid application my name is Alvin Girgol Dsouza and also on print report my name is Alvin Girgol Dsouza But problem is that on acknowledgement my name is printed wrong it is given ALVIN GIRGOL GIRGOL.which should be Alvin Girgol Dsouza My appointment was varified and on that day i visited Bsid office in goa.there they told me to correct the surname otherwise it will reflect on Bsid card . Kindly help me with this. Thanking you,
                                    DG Shipping customer support has been notified about the posted complaint.
                                    How many days it will take to solve the problem?????
                                    I want to correction my BSID Application details, my pincode, INDOS Date of issue, and CDC issuing authority.

                                    Correction in bsid acknowledgement receipt - Comment #3984395 - Image #0
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      Buddha Siddharth
                                      Mar 27, 2021
                                      Report
                                      Copy

                                      Address: Mumbai

                                      Sir please tell the status of my cdc as it still under process for 45 days. It will hamper my carrier sir.
                                      My cdc smo mumbai application no is - SMO(M)/2021/151331.
                                      +1 photos
                                      DG Shipping customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit