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DG Shipping Complaints & Reviews

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Updated: Sep 8, 2025
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P
pramod21
Apr 13, 2021
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I am Pramod Kumar, Indos# 17ZL0815. I applied for SID card through application No. 95203 for which I had the appointment in Noida for biometric on March 15th, however it has been rejected due to the name but I bear the same name in the application as in my INDos. Please advise as no one is assisting. I have sent several emails wherever I was asked to in order to refresh my application. I even went to mercantile office, Noida twice but I was told to email "[protected]@cdac.in" but no one responded despite repeated requests. Please help!
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    7
    77singh
    Apr 13, 2021
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    Address: DHARAMVEER SINGH C/O Mr.GANGARAM, H.no 875, Holi chowk vill/p.o Tappal Teh. Khair ALIGARH 202165
    Website: [email protected]

    Dear,
    Sir
    Good day
    I am Dharamveer singh,

    My SID Application No. 79887 and my sid speed post Docket no. EM[protected]IN not delivered is mentioned address,

    Due to return GPO MUMBAI,

    So I have requested please Resend my SID below the
    Address-DHARAMVEER SINGH C/O MR. GANGARAM H.no 874, Holi Chowk vill./ post- Tappal, teh. Khair, ALIGARH pin no 202165.

    Contact no- [protected], [protected]
    Email id- [protected]@gmail.com

    THANKS AND REGARDS
    DHARAMVEER SINGH
    DG Shipping customer support has been notified about the posted complaint.
    Apr 13, 2021
    Updated by 77singh
    Dear,
    Sir
    Good day
    I am Dharamveer singh,
    My BSID Application No. 79887 and biometric In MMD NOIDA,
    BSID speed post Docket no. EM[protected]IN not delivered is mentioned address, its return to GPO MMD MUMBAI.
    So I have requested please Resend my BSID below the

    ADDRESS - (NEW)
    DHARAMVEER SINGH C/O MR. GANGARAM H.no 874, Holi Chowk, vill./ post- Tappal, teh. Khair, Dist. ALIGARH pin no 202165, UTTAR PRADESH.

    Contact no- [protected], [protected]
    Email id- [protected]@gmail.com

    Thanks & Regards
    DHARAMVEER SINGH

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      C
      Chan's
      Apr 12, 2021
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      Address: Quepem Goa

      Hi, this is chandru Armane. This is regarding my SID card, it's been more than 2 months now i hv not received my SID card.
      DG Shipping customer support has been notified about the posted complaint.
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        Avi1996
        Apr 12, 2021
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        Address: Ramnagar karnataka

        Hello sir /madam
        Avinash desai here my sid card appointment has been done 2 months back but i havent recived my card wil i able to no why it has not being deliverd yet?
        DG Shipping customer support has been notified about the posted complaint.
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          R
          Raphi Cheenikkal
          Apr 10, 2021
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          Photo Mismatch on DG INDOS profile, unable to update it with the original photo.

          DG INDOS no- 01XL4734
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            M
            Macneil
            Apr 10, 2021
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            Address: Mumbai

            My exit exams dates are still not visible in the system of MTI.

            Details:
            Name: Pereira Macneil Marshal

            INDOS: 11ZL2645

            DOB:[protected]

            1) Single PSSR course from[protected] to 13-02-21, in Batch No.-003.

            Exit Exam Date:[protected]

            2) Single EFA course from[protected] to[protected], in Batch No.-003.

            Exit Exam Date:[protected].
            DG Shipping customer support has been notified about the posted complaint.
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              R
              Ranadip Majumdar
              Apr 9, 2021
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              Address: Mumbai

              Although the DG website shows that my application has been approved over a month back, I am yet to receive the COC sticker. I have to join vessel and I am unable to contact anyone via phone or e-mail.

              Kindly resolve the matter.
              DG Shipping customer support has been notified about the posted complaint.
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                Adv Kiran jadhav
                Apr 8, 2021
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                Address: cristal paradise, off vera desai road near janki centre andheri west mumbai 40053 , maharashtra

                Marvin shipping told us that the the sallery would be 300 dollar per month 150 dollar by ship and another 150 dollar by marvin office, which they had not given us. RPSL no. Of marvin shipping andheri is MUM 362.
                DG Shipping customer support has been notified about the posted complaint.
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                  S
                  Sanjeev_suman
                  Apr 5, 2021
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                  I am drawing your attention that the experience I have got from your one of the approved colleges was not well known as Sriram Institute of Marine Bamnoli, Dwarka, Delhi-110077.

                  As everyone is aware the current situation is not well due to COVID cases rising day by day in the whole world. Firstly, I would like to appreciate the DG Shipping who came up with the online process where we can communicate with the executive for certain help. On the other hand when I personally used this service, I felt so disappointed because nobody is available to answer the phone. So, I personally went to the College to apply for the course which is a requirement of the government to refresh all the courses after five year.

                  After I arrived at the institute the staff was not working as according to company guidelines and there was not any prompt help from their side. I would like to share two names: Rakhi and Mahima were so irresponsible at work. When I asked Ma'am there are so many students calling you, why are you not answering their phone and later she just smiled at me with no answer. I believe they should respect others' urgency as well because people are travelling from the different towns also to do their assignment and if they receive this kind of behaviour will not be fair for anyone. When I asked those ladies where I can submit these fees they just asked me to wait outside and they will let me know, after some wait I went back thrice to ask them again where I can pay and they just pointed out one of the offices and nobody was available there to receive a payment from me. So again I need to wait for the person. The director of the college is really helpful and kind he came up to help.

                  I would like to suggest that if the government gives us more excess to log in the course directly it will be more helpful for us and we can not encounter this experience again.
                  Thank you,
                  Your Sincerely,
                  Seaman
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                    pratik9038
                    Apr 5, 2021
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                    Address: Pune

                    Respected sir, .
                    I have done engineering coc revalidation course from IMEI from 18th-22nd March 2021
                    But the course certificate hasn't been uploaded yet.
                    I have completed e-learning assessment, exit exam too..pls help.thanks
                    Pratik Dhamal
                    DG Shipping customer support has been notified about the posted complaint.
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                      Y
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                      Hii on 11th February 2021 I have applied for BSiD in Mangalore location and still haven't received my biometric SID

                      Please check into this and dispatch to my Mumbai address ASAP thank you
                      DG Shipping customer support has been notified about the posted complaint.
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                        Address: Mumbai

                        Dear Sir,

                        I Mr. Niren Cecil Pereira had applied for BSID as per the steps provided on the website and made payments twice in different methods because after both the payment were made and both the amounts of Rs. 305.90/- and Rs 303/- were deducted from my account the webpage would land back to the main page and even today when I tried to SCHEDULE AN APPOINTMENT it show as MAKE PAYMENT.
                        My BSID APPLICATION No-139050....
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                        R
                        Rajendransaravanan
                        Apr 2, 2021
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                        Good day sir,
                        I Saravanan Rajendran have applied for cdc replacement on 17th February 2021 (Application no. Rep/smo (M)/2021/45591) and sent all the documents as required for cdc replacement.
                        My indos no. 01DL2563
                        Cdc no. Mum 88327
                        Status showing that application approved and documents dispatched at 17/03/2021 through the speed post with tracking number EM[protected]IN.
                        I tracked with the above mentioned no. it shows only the item booked location at 23/03/2021 and delivery location mentioned for Chembur-mumbai only.
                        I humbly request you to kindly check and send as soon as possible because i have to join a vessel within a week. Pls find the attachment and awaiting for your positive response.
                        My address:
                        Saravanan Rajendran
                        62/A, Agiz Nagar 5 th cross street,
                        Karunavathi Nagar, nanjikottai road,
                        Thanjavur, Tamil Nadu,
                        Pin code:613005
                        pH no.[protected] / [protected]
                        Thanks and brgds,
                        Saravanan Rajendran
                        [protected]
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                          Naqeebhaider
                          Apr 2, 2021
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                          Dear Sir
                          Good day
                          My SID is forwarded for dispatch from more than 1 month but it is not dispatched yet.
                          My SID no. is M3166221
                          Kindly dispatch my SID card.
                          Yours Sincerely
                          NAQEEB HAIDER ZAIDI
                          INDOS-12NL2741
                          DG Shipping customer support has been notified about the posted complaint.
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                            A
                            anirudh78
                            Apr 1, 2021
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                            Address: MUMBAI

                            Sir my name is ANIRUDDH KUMAR GUPTA. INDOS NO.16ZL0385
                            I applied for BSID . but after few days i got notification my application reject because my name mismatch from CDC. I try to contect with mumbai MMD BUT NO responce .my self mail to [protected]@nic.in and [protected]@nic.in but i did not get reply .
                            i want apply for BSID BUT there is showing your application already in process
                            sir please help me to apply my BSID CARD
                            DG Shipping customer support has been notified about the posted complaint.
                            application no. for BSID 134357 PLEASE HELP ME
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                              S
                              Singh satvinder
                              Apr 1, 2021
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                              Address: H.no 2A/381, Dasu basu Mandi, madho parsad Gali, gurudwara road, saharanpur

                              Good day sir,

                              I applied SID (application no: 67495) at Noida MMD. My SID application status showing SID dispatched but dispatched address is not full writen as I submitted to Noida MMD in my application hard copy.

                              My application report is also not showing same address as I submitted to MMD Noida.

                              Due to this my SID is returned back to Mumbai GPO.

                              So I have a humble request you to resend my SID at correct address .

                              Satvinder singh, H.no- 2A/381, Madho prasad gali, Dasu basu mandi, gurudwara road, saharanpur(U.P)
                              pin code-247001.

                              Thanks and regards
                              Satvinder singh
                              Application no:67495
                              Indos no: 07 NL1557
                              DG Shipping customer support has been notified about the posted complaint.
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                                clive d\'souza
                                Apr 1, 2021
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                                My name is Clive Dsouza. I had an appointment for SID on 5 Feb 2021. On the dgshippingbsid website it mentions that the SID has been dispatched and the tracking number is EM[protected]IN, but I haven't got it as of yet. I went to our local post office to inquire about it but they can't find find it as well. Please help.
                                DG Shipping customer support has been notified about the posted complaint.
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                                  Sorab W
                                  Mar 31, 2021
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                                  Respected Sir/Madam,
                                  In regard to appliction :GMDSS/MMD(M)/2021/14950 OF MR SORAB PARVEZ WADIA
                                  On the 26-Mar-21. I was asked to upload company clarification letter as the sign on date mismatched in master checker in addition to that i was asked to re-upload photo, signature & Medical certificate. I was given 7 days to solve this if not my application would be rejected as well as fees would be forfeited.
                                  I manage to re-upload the photo, signature & medical on 26-Mar-21 itself & the company clarification letter was received on the 31-Mar-21 from the Company, I have been trying to Upload the Company Clarification letter in the GMDSS application made on DG e-governance website but I am unable to upload it as my application is showing under Process since 30-Mar-2021.
                                  I have e-mailed the clarification letter to examn.[protected]@gov.in on 31-Mar-21 as initially I had received a mail from them to submit clarification letter. Kindly advice .
                                  DG Shipping customer support has been notified about the posted complaint.
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                                    Arvindadi
                                    Mar 31, 2021
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                                    I have applied for SID and my application-56807 was rejected due to a middle name issue however now that I have made the necessary changes I am not able to reschedule my appointment as the status of the application says it's under process. Please do the needful as I have to join the vessel this month.
                                    SID application - 56807, Indos no - 13ZL2595
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                                      Himanshu Shahi
                                      Mar 30, 2021
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                                      Address: Mumbai

                                      I am not getting the option of re uploading the documents on the DGS website. I received a mail to upload the documents, and I have been trying everyday since then.

                                      Ref mail:-
                                      Dear HIMANSHU SHAHI,
                                      Your Application GMDSS/MMD(M)/2021/14669 has been queried back to you for following reason :
                                      Sign Background Is Not White (Grey Not Accepted) & Upload Annexure Iv & V Of Medical Fitness. If Not Solved Will Be Rejected In 7 Days&Fees Forfeited.
                                      Please note that Query raised by the MMD can be resolved by re-uploading
                                      the certificates and the relevant documents using the link of View
                                      Application status/Re-upload. Also any further query in this regard to be
                                      addressed only to the MMDs concerned and not to the System Administrator at the DGS
                                      This is an auto generated mail, Please do not reply.
                                      Thanking You,
                                      System Administrator
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