Dear sir,
Application no. Rep/smo/ (M) 2020/43125 for replacement cdc: cdc no. Mum131590
I wish to bring to your attention that i sherwyn fernandes had applied for a replacement cdc (Mum131590) on 4th march 2020 at your office at ballard estate mumbai.
The cdc has been issued on 24th march 2020 (As per details available on the website) and as such on account of the prevailing lockdown may not have been despatched and is still lying in your good office.
I had visited your office in the third week of june 2020 and was advised by the gate keeper that the office is non-functional and the office was locked.
To date, i have not even received any postal despatch details. On multiple occasions i tried calling your office, but with no success as the phone just rings and no one answers the calls.
As i need to join ship in the next five days can you please arrange to despatch my cdc at the earliest to the address given below:
Mr sherwyn fernandes
B301 irolette apartments, 3rd floor,
Near the mumbai flying club
Off juhu tara road
Juhu
Mumbai 400049
Mob:[protected]
Is there any other alternate remedy to collect the cdc? As it is an important document to join ship may i humbly request you to please look into the above on priority and render assistance.
Thanking you,
Yours sincerely,
Sherwyn fernandes
DG Shipping customer support has been notified about the posted complaint.