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Updated: Apr 19, 2026
Complaints 2058
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258
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1800
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DG Shipping reviews & complaints page 73

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A
amar1990
Jun 16, 2020
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Address: DG Shipping Mumbai

Dear sir/mam,
Please note i have applied for cdc renewal sticker on 9th june 2020 to dg shipping mumbai and same day i have paid fees & uploaded my documents to be approved by dg shipping for the renewal of cdc.
Until now it’s showing “application under process”.
When i called up dg shipping for the enquiry there is nobody to pick up the phone.
My application no. Smo (M)/2020/22243408
Cdc no: mum 183259

Please resolve this problem as my joining on ship is getting delayed.

Many thanks!
DG Shipping customer support has been notified about the posted complaint.
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    S
    sadanandsai
    Jun 15, 2020
    Resolved
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    Resolved

    Dear sir,
    I request you to assist me in the cdc application as the website crashed while i was submitting the scanned documents. I'm also attaching the page where the error is shown.
    Name - s sai sadanand
    Indos no - 15el1498
    I request you to assist me to submit my application.
    Thank you.
    With regards,
    S sai sadanand
    Jun 15, 2020
    Complaint marked as Resolved 
    DG Shipping customer support has been notified about the posted complaint.
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      K
      Karthik RC
      Jun 13, 2020
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      Address: Shri Mukul Dutta, Shipping Master Government Shipping Office Nau Bhavan, 10 R,K, Marg, Mumbai-400 001 Tel No: 022-22697971-72 Fax No: 022-22693053
      Website: Dg shipping

      Sir,
      I've applied for my cdc on 8th march 2020 and it got approved. But it has been 3 months and still it is not dispatched. I'll will graduate this year.
      My indos 16el2246.
      Cdc no. Mum 416065.
      Jul 25, 2020
      Complaint marked as Resolved 
      No steps taken they just delayed. My advice not apply CDC to mumbai office prefer kolkata
      DG Shipping customer support has been notified about the posted complaint.
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        N
        Neha.S
        Jun 12, 2020
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        Respected sir/ma'am
        After uploading my documents when i checked the application status there was a error showing [servlet/exception in:/jsp/seafarer/cdc/form aapplicationstatus. Jsp]null'
        Please help me resolve this
        DG Shipping customer support has been notified about the posted complaint.
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          O
          Onii Sama
          Jun 11, 2020
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          Address: Map of Kabjur village Rd, 9th Floor Beta Building, i-Think Techno Campus, Kanjurmarg East, Mumbai, Maharashtra 400042

          Good day sir/madam,

          I phalguni nayak with indos no-09sl3632 and cdc no - mum 179162. Have applied for cdc replacement online on 28/02/2020 in mumbai shipping master office of dg shipping with application smo (M)/2020/22242147.
          My application status was showing application approved on 15/03/2020 while checking online through cdc checker issue date for new cdc showing 15/03/2020.
          From then i am waiting for my cdc but still same status with no further update /dispatch details.
          Please note myself working for eaglestar shipmangement and as per company requirements they will take my readiness until renewed cdc is in hand. So please do the needful and look into the matter so that me and my family do not face any financial crisis during this corona virus emergency situation.
          Please look into the matter as i am the sole earner of my family
          I will be highly thankful to you.
          Hoping for your earliest reply
          DG Shipping customer support has been notified about the posted complaint.
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            R
            Ruxil Singh
            Jun 9, 2020
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            Hi sir/mam,

            My name is ruxil singh, i have applied for cdc replacement in mumbai mmd on 12 mar 2019. My company has called for rejoining. As per the current status in the dg profile that my application is approved.

            I can understand the slow process due to covid 19, can you do the needful to dispatch my cdc.

            I am 29 of age and only earning member in the house. During this pandemic, you can understand the importance of the job and wait for my cdc. I hope peoples who dispatch the cdc will be able to understand my situation and do needful.

            I have applied in mumbai and still, there is no status for the dispatch date

            My app number is
            Smo (M)/2020/43236

            Regards,
            DG Shipping customer support has been notified about the posted complaint.
            View replies
            Still waiting for the reply, My career is depending on CDC they should understand, Somebody help
            Reply
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              G
              gok_kwr
              from Morjim, Goa
              Jun 8, 2020
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              Dear sir,

              I downloaded the indos certificate from egovernance website. Certificate is totally blank.

              Please help me to download proper indos certificate.

              My indos no. Is 19zn0146
              DG Shipping customer support has been notified about the posted complaint.
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              Please do the needful sir
              Reply
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                V
                Vinayveer
                Jun 7, 2020
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                Respected sir
                I am vinay veer singh. I applied my cdc renewal which is approved by your side on dated 23rd april 2020. And till now i didnt get any sticker information regarding speed post. The application number of cdc renewal is smo (M)/2020/22242792

                Kindly check and proceed as per required
                Your faithfully
                Vinay veer singh
                DG Shipping customer support has been notified about the posted complaint.
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                  S
                  [email protected]
                  Jun 2, 2020
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                  Address: Mumbai

                  Pls sir provide me about my cdc sticker. I am seeing on dg shipping profile that my sticker is dispatch on 18 march 2020 bt till now not find. My cdc no. Is mum177182 i and indos no 10gl1174. My d. O. B is 02.09.1989. I have applied on 11 feb 2020. My cdc expir on august 2020. So pls provide me my documents on time. My mobile no is [protected] pls send me msz or mail me on my mail i'd [protected]@gmail.com
                  Thnks
                  DG Shipping customer support has been notified about the posted complaint.
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                    S
                    Sneha Dsouza
                    May 23, 2020
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                    Address: C-118/119, Sec-63, Noida 201301

                    Dear sir/madam,

                    Cfs and shipping line not following your detention and demurrage waive off orders. They even charged demurrage and detention from lock-down period starting.

                    Importer are very helpless and bearing huge loss on import shipment to pay detention and demurrage charges.
                    DG Shipping customer support has been notified about the posted complaint.
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                      V
                      Vikesh83.vs
                      from Pune, Maharashtra
                      May 13, 2020
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                      Respected sir/madam.
                      My name:. Selwin pereira and indos no:10sl8129. Passport no: r1513713.
                      Want your help that its shows password mismatch in my dg profile password, so please help me for new one and also, update my email adress: [protected]@yahoo.in
                      So, i can get an update on this email address.
                      Also, i have request for email update on dg profile... Request no is 4491.
                      So, please do the above needful as early as it's very urgent to update my epass details.
                      Please do the needful as early.
                      Thanking you.
                      DG Shipping customer support has been notified about the posted complaint.
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                        G
                        giriin1004
                        May 12, 2020
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                        My name is rajamony giri. I have applied for my cdc renewal in mumbai shipping office. I applied on 30th march and uploaded documentsand fees paid on 4th may and till today it's showing as under process. And i don't know which email id have to contact. Please can you tell me how long it will take and please help me. My application details is as below
                        Application no : smo (M)/2020/22242681
                        Indos no : 09zl6985
                        Email id : [protected]@gmail.com
                        DG Shipping customer support has been notified about the posted complaint.
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                          L
                          Love kandhari
                          May 11, 2020
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                          Dear sir/madam
                          I love kandhari applied for revalidation of my mea class 4coc on 13.03.2020, my coc got approved on 29.03.2020 as per my status shown in e-governance website but i haven't received my coc revalidation sticker till yet.
                          I ll be very grateful, if you look into this matter.
                          Thank you.

                          Indos no -09el2757
                          Cdc no - mum 203182
                          Application no - cocrve/mmd (Ko)/2020/795
                          DG Shipping customer support has been notified about the posted complaint.
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                          Respected Sir/Madam,
                          Myself Munna Iype Jose(Indos No: 09NL3275),
                          applied for COC revalidation on 28 Dec 2021.
                          ApplicationNo:COCRVN/MMD(M)/2021/11027.
                          and the Same was approved by MMD.

                          Kindly note, COC Revalidation sticker is not yet received by post.Kindly assist with courier details.Thank you.
                          Reply
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                            B
                            bikram bisht
                            May 9, 2020
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                            My cdc application was rejected the reson was my signed application was not recived.but as i check in dg shipping web site my application was allready submitted i am sending attachment of signed application please check .application no SMO(M)/2018/74525
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                              R
                              Rahul kumar Ratra
                              May 8, 2020
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                              Respected sir, mam
                              I am rahul kumar ratra
                              Indos no.09gl7010
                              Cdc no. Mum172429
                              On 13th march 2020 my cdc was approved for replacement and dispatch details also shown on 18th march 2020 speed post trackin no. Em[protected]in. But until now i have not received the cdc.
                              Name-rahul kumar ratra
                              Address-q. No.41/42 janipur housing colony, jammu
                              Distt.-jammu
                              Post office - janipur, jammu
                              Pin code - 180007
                              M. No.[protected], [protected]
                              Email id - rahul. [protected]@gmail.com
                              Pls rply
                              Thnx
                              DG Shipping customer support has been notified about the posted complaint.
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                                P
                                Prasoon R Rawal
                                May 7, 2020
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                                unable to update seafarer profile in e governance

                                respected sir,
                                My indos no. Is 11nl0100. Please note that i am unable to update my seafarer profile, i tried to open e governance in all browsers i. E internet explorer, mozila firefox, opera, edge safari etc but the message being displayed whenever i’m clicking on update seafarer profile or, examination is for better performance use internet explorer up to version 9, even if i’m using internet explorer same message is being...
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                                S
                                Sanjeetchib
                                May 4, 2020
                                Resolved
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                                Resolved

                                Hello sir/ mam
                                0n 6th march 2020 my cdc was approved for replacement. Until now i have not received the cdc yet if there is any dispatch detail pls let me know. Kindly look in to this issue and dispatch it on below address

                                Name_ sanjeet chib
                                Adress_H.No 121 defence colony chattwal pathankot
                                District _pathankot
                                State _ punjab
                                Post office _ jandwal
                                Pin code _145001
                                Cdc no_mum168577
                                Dob_11/05/1986
                                Jul 7, 2022
                                Complaint marked as Resolved 
                                DG Shipping customer support has been notified about the posted complaint.
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                                  H
                                  Hubyz
                                  Apr 25, 2020
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                                  Resolved

                                  Address: My address . Vill chowk post office dev brarta teh. Sarkaghat distt Mandi Himachal Pradesh -175024

                                  Dear sir i am sunil kumar indos number 19zn4776 cdc number - mum 415428 cdc aproved and dispatch 20th march 2020 but still i am not received when i track the consignment number there no details found please help me out. Speed post tracking number em[protected]in. Please give me response on my gmail i'd - [protected]@gmail.com

                                  Warm regards
                                  Sunil kumar
                                  May 17, 2020
                                  Complaint marked as Resolved 
                                  Nothing no one resolve my problem still I am not received my courier
                                  DG Shipping customer support has been notified about the posted complaint.
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                                    L
                                    Lki Kawlni
                                    Apr 25, 2020
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                                    Address: Mission veng Aizawl Mizoram

                                    I can not log in as its said wrong password and i tried with the forget password and then again its said email not match can u please fix my email for me now my email address is [protected]@gmail.com and my indos number is - 17SL0434
                                    Please update me aa i have to apply for my Epass for me to sign off from my ship
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                                      F
                                      Froju Deen
                                      Apr 22, 2020
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                                      Address: DG Shipping, Kolkata, India

                                      Dear sir/ mam,
                                      I am frojudeen mohamed farook, please to be informed you that i have applied my indian cdc book last year 26th february 2019. My mail id is [protected]@gmail.com
                                      My indos number is 19zl2824 and my dob is 29/07/1988.
                                      But i had failed to collect my cdc book from my local post office and they sent it back to dg shipping office kolkata. At that time i was in dubai.
                                      Here is the details of that courier with the application no. Smo (K)/2019/11127
                                      Cdc kol 114197.

                                      Kindly advise me the process to collect it back..

                                      Please do the needful at the earliest as my company requires to join the ship as well as to apply for the us visa..

                                      Waiting for your reply.

                                      Thanks,
                                      Frojudeen mohamed farook
                                      [protected]@gmail.com
                                      DG Shipping customer support has been notified about the posted complaint.
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